employee appreciation: the secret to unlocking productivity, retention, and business growth
TRANSCRIPT
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EMPLOYEE APPRECIATIONThe Secret to Unlocking Productivity,
Retention, and Business Growth
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DAVID HASSELLFounder and CEO, 15Five
Named ”The Most Connected Man You Don’t Know in Silicon Valley” by Forbes Magazine. Featured in The Wall Street Journal, Inc., Entrepreneur, Huffington
Post, and Fast Company.
SHANE METCALFVP Customer Success, 15Five
The unofficial VP of People and Culture at 15Five. A former executive coach focused on building high performing teams and healthy cultures.
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An employee engagement solution that helps create high performing teams by combining pulse surveys, weekly check-ins, peer recognition, and people analytics all in one platform.
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What We’ll Cover
• What is appreciation, and what it’s not
• Why should you care
• How to put appreciation into practice
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What is employee appreciation?
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What Appreciation Is Not
An HR initiative you can check off having done
Mass-produced, off-the-shelf, one-size-fits all, or cookie cutter
A tool or program you can put in place
Only praise and compliments
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But really…
Appreciation is an active process that starts with paying attention.
This allows you to recognize & enjoy the people around you for who they are and what they do.
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Maslow’s Hierarchy of Needs
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What Happens When Belonging & Esteem Needs Are Met?• Strong relationships with deep trust
• Fierce loyalty, extremely low turnover
• People doing the best work of their lives
• Enjoying the journey – fulfillment along the way
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What is the Purpose of Appreciation at Work?1. To take care of the human needs of belonging and esteem so that
people can naturally move onto the path of being their greatest
selves, and doing their best work.
2. To improve the quality of relationships in order to build an
extraordinary culture.
3. To enhance our own experience and fulfillment in both work and
life.
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Putting It Into Practice
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It Comes Down to Two Things
1. Developing and strengthening a habit of noticing
2. Creating rituals to share the things that you appreciate
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Automate the Rituals
• End meetings with a quick round of appreciations
• Incorporate appreciations into all-hands meetings
• Give people an opportunity to share more of themselves
• Implement a tool like 15Five that has High Fives, or use email
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It Starts With You
• Appreciation is contagious
• It works like a muscle
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Your Challenge
• Share three appreciations
• Put a practice in place
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