Employee Engagement

-Rasika R Salodkar SIMSREE, Mumbai

Why is it important ?

"Employee engagement is the emotional commitment

the employee has to the organization and its

goals." Critical to organizational successBy putting your people first, your people will put the

customer firstfun in the workplace can significantly improve

productivity and performancedirectly results in high retention & high performance.

Basic requirements

Clarity of goals between management and employees

Knowing about opportunities to develop and progress

Ongoing feedback and coaching on the performance of employees

Opportunities to do their best

For Newcomers

Must get short induction and orientation Ask them to keep a record of work they do

everydayGive them a buddy or mentorEncourage them to get familiarized with

their teamEncourage staff to interact more with the

newcomers

For Managers

1. Develop a positive staff culture2. Boost morale and motivation3. Build relationships - employee/employee, management/employee and Customer/employee4. Improve teamwork5. Enhance employee satisfaction and loyalty6. Help attract and retain the best people7. Improve customer satisfaction8. Enhance creativity and problem solving9. Resolve conflict and difficult issues10. And therefore increase productivity and performance

For Employees

1. To feel good2. To be optimistic3. Reduce stress4. Ease boredom5. Help the company cope with problems6. Build relationships7. Break down barriers8. Lighten up serious or tense situations9. To develop creativity and problem solving

Regular Activities

1. Sending mails to the employees on their birthday and anniversary-Display their names on the notice board- Leave them early from work

2. Sticking various motivational quotes and notes on walls (ex: Manage your time wisely so that there is a lot of time for learning and fun)

3. Celebrate the days like completion of 100th day (for newcomers), completion of 1 year and so on.Ask the employees to summarize their journey in the organization

Regular Activities

4. Encourage employees to take up personal projects (ex: by asking them to make ads for the brand they fascinate the most, for places which they like, etc)

- Give half or one for window to employees to do this - Preferably choose the slack hours ( between 2 to 4)

5. Always support employees to do work related courses and support them financially if possible

6. Encourage the employees to participate in various competitions related to their work (Ad making competition)

Regular Activities

7. Stick team photos during events on walls - Employees can also create their collages and ask management to print and stick it in the area they wish

8. Encourage volunteering of employees - Give them leaves when they wish to support any noble cause

9. Celebrate personal achievements in organization

Regular Activities

10. Teaching a work related trick to everyone- Tips related to MS Office- Tips related to Ad making

11. Ask the employees what they need in their day to day life on their desk- Provide the necessary items and equip them fully

12. While setting targets, clarify the objectives and action steps

Regular Activities

13. Organize work night party- Ideal time: During Summers

14. Encourage employees to improve the things at the workplace on their own- Ask them to form a Kaizen out of itApproach: a) Do/ Improve something

b) Mention it in the Kaizen format

c) Mail it to decided email ID( Create a new ID like wecanimprove@xyz.com)

Communication

Form a Whatsapp group-1. One common group including everyone2. Team group with team members and leader- Announcements and instructions related to all can be given in the common group- Team groups can include team specific instructions- Leader should clearly mention what is expected and what steps are to be taken- Employees should regularly inform about their

progress and task completion on Team Group

Organization Games

Game 1: Perfection Master ( Single player)

- Include routine tasks of the employee- Make some mistakes in it- Ask the employee to identify, note down and rectify the mistakes; give points for it- Can be played in multiple rounds- The one who gets maximum points wins the game

Organization Games

Game 2: Name the staff member ( Single Player )

- Ideal for newcomers- Give three clues: a) Recent news about the person

b) Specialty of the person c) Work area/ Department

Organization Games

Game 3: In-House treasure hunt ( Team game)

- Give multiple clues- In the last clue, hide some small goodies (ex: Chocolate box, You are going home 2 hours early tomorrow note, etc)- Keep encouraging notes at all clues

Organization games

Game 4: Trivial Pursuit ( Team game)

- Divide employees in the teams of 5-8- Decide some topics (ex: Working hours, Hygiene, Entertainment, etc)- Ask them to discuss amongst themselves and come up with atleast 5 suggestions - Ask them to write the suggestions on a piece of paper

Organization Games

Game 5: Skit making (Team game)

- Divide the employees into team of 3 to 5- Supply them with random objects- Give them 10 minutes to think and prepare a skit- You can also ask them to make an Ad using those things - Ask them where their Ad can be a perfect fit

Organization Game

Game 6: Ball game ( Single Player)

- Sit a circle- Take a big plastic ball and write funny and work related questions on it; put a tape on them so that the question is not visible- Pass the ball from one person to other while the music is on- When the music stops, ask the person holding the ball to open any one and answer that question

Acknowledgement

Create a Facebook page, Twitter handle, etcUpdate the activities in the organization

thereMention all those employees who get

rewarded / promoted/ win the games/ learn something new on these platforms

For safety purpose, create a closed group on Facebook

Feedback System

Create a special email ID for feedbacks(ex: wecanimprove@xyz.com)

Ask employees to mail honest feedbackSet guidelines regarding the content of mails Mails will go to HR Useful to understand the needs of employees

and areas of improvement

THANK YOU