employee satisfaction survey results for 2008 presented by human resources
TRANSCRIPT
Employee Satisfaction Survey Results
for 2008
Presented by Human Resources
Major Areas of Interest
Organizational Structure and Stability Communication Training and Development Reward and Recognition Recruitment and Retention
Employee Comments
Morale is low due to closing programs. Employees are worried about their jobs
Continue looking for funding Annual increase not just COLA Improve Behavioral Health billing Reopen the treatment facility at RPC Seek more funding sources Continue operation of current programs
Organizational Structure and Stability
Federal and State Grant submissions Increasing client pay billing and streamlining billing
process Partnership with TCC (IT, Billing, RPC) Golden Heart Project Ralph Perdue Center Residential Program
Open house – May 28th Open to clients – June 2nd
Enhanced Detox Facility Ground breaking – June 3rd
Anticipated opening January 2009
Employee Comments
Communication with other programs Get out Newsletter Better Communication Show employees the changes that are being
implemented Continual communication between TCC &
Doyon Ask employees before changes are made
Communication
New Website! – Active Updated information and forms
Newsletter – Coming Informational Meetings
General Staff Meetings Management Meetings
Program Directors Meeting Program/ Department Meetings Special Meetings
Benefits
Remember – HR has an Open–Door policy
Employee Comments
Inform new directors and new administrative assistants about new procedures
More training in other fields Increase money for training Tracking staff movement towards credentials
Training and Development
New Hire Orientation Held monthly providing organizational information
Annual Training April 9 & 10, July 24 & 25, October 17 & 20
Supervisor Training Currently coordinating
Specific specialty HR assist with coordination
Ongoing training at staff meetings HR and other guest speakers attend per request
Employee Comments
Recruit at Alaska Native/American Indian Events
Keep good employees and get rid of bad ones
Employee Incentive Programs Annual raises not just COLA Increase pay for degree requirements Shorten hiring time
Recruitment and Retention Recruited at AFN events and Alaska Job Fair Continue to research for advertisement and recruitment at
events TCC and Doyon Conventions World Eskimo Indian Olympics Powwows Tanana Valley State Fair
Compensation Package Benefits (Medical, Dental, etc.) – 88% paid by employer Short Term Disability – 100% paid by employer Retirement Plan
AETNA EAP discount program Wage increases, position advancement and training
opportunities
Employee Comments
Restart Employee of the month Acknowledge all FNA Programs
Reward and Recognitions
Employee appreciation Annual Employee Picnic – July 18 Annual Holiday Dinner – Dec 2008 Programs/ Depts. - Celebrating FNA anniversaries,
birthdays and professional days Employee Recognition Program
New program starts September 2008 Four times a year each Division will recognize one of
their employees for an outstanding job Behavioral Health Early Childhood Division Admin and Support Services
Please remember:
We appreciate you completing the survey. Great comments and ideas. All concerns are valid and important. Some things we can change and others we
can not but we are trying to make FNA a great place to work.
We will continue to make every effort in supporting FNA and our employees to help accomplish our mission.
Questions