Employee Self Service (ESS) settings for IE/IE11

Steps given below may be followed for opening ERP Portal i.e. ESS (http://sp05rpx1.erp.bsnl.co.in/irj/portal) in Internet Explorer browser on PCs with operating systems Windows 7, Vista or Windows Xp.

STEP 1 First of all Restore Internet Explorer setting which are under Tools –> Internet Options –> Advanced. Press Restore Advanced Settings & Reset tab and then restart the Internet Explorer.

STEP 2 Check the Pop-Up blocker and Compatibility View Settings in Internet Explorer. Add *.bsnl.co.in in both these settings, if not available. In Internet Explorer, these settings are available under Tools tab as shown below.

If the TOOLS tab is not showing, then press ALT key on keyboard.

STEP 3

Now check LAN settings available under Tools –> Internet options –> Connections –> LAN Settings.

In Local Area Network (LAN) Settings, check “Automatically detect settings” if uncheck.

Also see if there are any proxy server settings as they should be deleted for accessing ERP Portal.

STEP 4

I. On Internet Explorer 11, the following error may appear.

I I . Press F12 to resolve the above issue. A new window pop ups such as shown below.

III. Select “User agent String” as Internet Explorer 8 and “Document mode” as 5(Default).

Minimize this window and never close it during the session.

Note: Repeat the above II and III activities for every new session.

STEP 5

Verify the IP address (10.196.223.182) of the ESS Portal “sp05rpx1.erp.bsnl.co.in” in the hosts file. The location of host file is shown below: In My computer–> C: drive –> Windows folder–> System32 folder–> Drivers folder–> etc folder–> hosts file.

Host File

This hosts file can be open by double clicking it & choosing the notepad in list of options available. Check this entry “10.196.223.182 sp05rpx1 sp05rpx1.erp.bsnl.co.in” in this file as shown below:

If the hosts file doesn’t have any such entry, then perform one of the following options available to

copy this file in your PC.

OPTION 1 Open our intranet website “http://intranet.bsnl.co.in”, click on the link “ESS Portal-for salary

statement & personal information of Corporate Office Employees” available at bottom.

A new window appears as shown below. Click on second option “ESS Portal-First time Users click

here”, an ess_config zip file will be downloaded.

Unzip it and execute this .exe file to save ESS portal settings (Hosts file) in your PC.

OR OPTION 2

Login in intranet website “http://intranet.bsnl.co.in” and then click on the ERP Project Portal link available on right side as shown below.

A new window of ERP Project Portal will open up. Now select SAP GUI option available under the View/Downloads Tab at top as shown below. From here download the second file “Script_files_all.rar” at a suitable location on your PC, unzip it & execute the RUNME.BAT file available in the unzipped folder as an administrator. This will copy all the required files for ESS Portal in your PC.

An additional setting for Windows Xp PCs. Sometimes windows Xp chooses IPV6 as their default IP, so this has be uninstalled/deleted from

network settings for ESS Portal to run smoothly. This may be done as mentioned below:

Open Network connections in control panel, right click on Local Area Connection, click on the

properties. A pop-up windows appears such as shown below, now uninstall/delete “Internet

Protocol Version 6 (TCP/IPv6)” and restart the PC.

If you experience any difficulty in completing any of these steps, please contact your local IT Team. Prepared by: Nitesh Kumar, AM (ERP-ABAP) Gajendra Pratap Kushwah, AM (ERP-ABAP) E-mail: erpabap@bsnl.co.in