Employees Grivances and Discipline

-Swikar Dahal (Roll no.41) -Deena Parajuli (Roll no. 33)-Priyanka Shahi (Roll no. 37)-Saurav koirala (Roll no. 49)-Komal Poddar(Roll no. 53)-Siwan Kharal (Roll no. 57)-Kiran Pathak (Roll no. 61)

Members

Listen Actively

To introduce about employee grievances.To describe the process of handling

grievances.To provide a concept on employee discipline.To identify the causes of employees

indisciplineTo provide outline about managing discipline.

Objectives :

Grievances refer to an employee’s perception about dissatisfaction on the job.

Employees express their grievances in active or passive ways in front of management.

It is responsibility of management to understand the root cause of employee’s dissatisfaction.

Employee Grievances

“Grievances is a complaint about a job that creates dissatisfaction or discomfort, weather it is valid or not. The complaint may be made by an individual or by the union.”

- Trotta

Defination

Contact SupervisorMeet with managersMeeting between union executives and top

managementArbitration

Handling Grievances

Discipline is a employee’s behavior in organization.

Behavior is performing in accordance with organization’s rule, norms and culture.

Such behavior is determined to ensure co-ordination and unified movement towards goal.

Employee Discipline

“The term ‘discipline’ refers to a condition in the organization when employees conduct themselves in accordance with the organization’s rule and standards of acceptable behavior.”

-Decenzo

Defination

oContradictory goals of employee and organization

oEmployee personalityoLack of clear and précised rulesoLack of proper communicationoEmployee family and cultural

background

Causes of Indiscipline

Define disciplinary policies and proceduresRespond immediatelyProvide warning and state the problem

specificallyAllow the employee to explain his or her

positionKeep discussion impersonal and be consistentTake progressive action Obtain agreement on change

Process of managing discipline