employer and consumer health services · h2u is an affiliate of hospital corporation of america....

26
H2U is an affiliate of Hospital Corporation of America HCA HCA Employer and Consumer Health Services Employer and Consumer Health Services The National Retail Clinic Summit The National Retail Clinic Summit March 1, 2010 March 1, 2010 Brian Jones Brian Jones

Upload: others

Post on 10-Aug-2020

0 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Employer and Consumer Health Services · H2U is an affiliate of Hospital Corporation of America. HCA. Employer and Consumer Health Services. The National Retail Clinic Summit. March

H2U

is an affiliate of Hospital Corporation of America

HCAHCAEmployer and Consumer Health ServicesEmployer and Consumer Health Services

The National Retail Clinic SummitThe National Retail Clinic SummitMarch 1, 2010March 1, 2010

Brian JonesBrian Jones

Page 2: Employer and Consumer Health Services · H2U is an affiliate of Hospital Corporation of America. HCA. Employer and Consumer Health Services. The National Retail Clinic Summit. March

Agenda

HCA’s Overview

What Employers and Consumers Want

Employer and Consumer Health Services

Contact Information

Q&A/Closing Comments

2

Agenda

Page 3: Employer and Consumer Health Services · H2U is an affiliate of Hospital Corporation of America. HCA. Employer and Consumer Health Services. The National Retail Clinic Summit. March

America’s Largest Private Health System

1 Modern Healthcare 2008 Hospital Systems Survey. Based on revenue size. 2 As of June 30, 2009. Total hospitals includes 8 nonconsolidating hospitals and 9 nonconsolidating surgery centers

managed under joint ventures. Oncology centers including 9 freestanding and 39 provider based. Imaging centers include 52 free-standing and 93 provider-based centers. 3 U.S. Census Bureau. Compound annual growth rates for 2000-2008 population estimates.

A stable portfolio of facilities in 20 states and England2:163 hospitals with 38,793 beds

112 freestanding surgery centers

48 oncology centers

145 freestanding imaging centers

14 freestanding ERs, 1 to open 4th Qtr

8 onsite employer clinics

Top 10 U.S. Markets representing 53% of HCA’s 2008 Adjusted EBITDA

InternationalAnchorage

NW GA

NortheastC

Terre Haute

Idaho Falls

ColumbusAtlanta

Panhandle**

New Orleans

Idaho Falls

Tallahassee

WW

W

Las VegasWW

W

W

WesternIdaho

Utah

SouthernCalifornia

Salt Lake City

W

Denver

W

WSan AntonioAustin

Dallas/FW

Houston

Kansas City

Oklahoma City

WW

Corpus ChristiMcAllen

Brownsville

W

Wichita

WW

W

Austin

Dallas/ Fort Worth

Wichita

El PasoCentral

Louisiana

Lafayette

CN. VA

C

RichmondCSW VA

CFrankfort

C SW VAFrankfort

Nashville

Tampa

North Central FloridaTreasure Coast

EE

Miami- Ft. Lauderdale

Jacksonville

Panhandle

TerreHaute

Middle GAPalmyra

Trident/CharlestonGrand StrandAugusta

Chattanooga

SW VA

Central London

WesternIdaho

San Jose

Houston

Kansas City

NW GAAtlanta

Frankfort

Oklahoma City

San AntonioSan Antonio

3

Majority of facilities located in large urban areas and operated as part of full service networks:

Operates hospitals in 15 of the 25 fastest growing MSAs of 500,000 population or more3

22 markets with 20% share or greater; 11 markets with 30% share or greater

Provides nearly 5% of all U.S. hospital services

Work force of approximately 190,000 U.S. employees, 1,200 employed physicians, and 35,000 affiliated physicians

Page 4: Employer and Consumer Health Services · H2U is an affiliate of Hospital Corporation of America. HCA. Employer and Consumer Health Services. The National Retail Clinic Summit. March

Employer & Consumer Health Services is one of several OSG entities supporting HCA’s growth agenda.

4

The Outpatient Services Group

Page 5: Employer and Consumer Health Services · H2U is an affiliate of Hospital Corporation of America. HCA. Employer and Consumer Health Services. The National Retail Clinic Summit. March

In 2010 HCA combined existing initiatives under one umbrella.

5

Employer and Consumer Health Services

Page 6: Employer and Consumer Health Services · H2U is an affiliate of Hospital Corporation of America. HCA. Employer and Consumer Health Services. The National Retail Clinic Summit. March

Nashville

Chattanooga

Kansas City

Houston

Austin

Dallas Jacksonville

Atlanta

Richmond

2009 HCA Retail Medicine Affiliations

28 Locations

6 Locations

9 Locations

81 Locations

Total 124 Locations

135 Physicians

Tampa

6

Page 7: Employer and Consumer Health Services · H2U is an affiliate of Hospital Corporation of America. HCA. Employer and Consumer Health Services. The National Retail Clinic Summit. March

7

C

C

CCC

C

C

M -

1

M -

1

M -

6

M -

6

M -

6

M -

1

M -

4

M -

8

M -

1M -

10M -

3

M -

1

M -

12

M -

7

M -

12

M -

5

M -

8

M -

1

M -

1

M -

# H2U Membership Program -

Count

C First Onsite Clinic

Consumer Programs

Page 8: Employer and Consumer Health Services · H2U is an affiliate of Hospital Corporation of America. HCA. Employer and Consumer Health Services. The National Retail Clinic Summit. March

Employer Clinic Locations in the U.S

8

Occupational Health Centers &

Onsite Clinics

8

Page 9: Employer and Consumer Health Services · H2U is an affiliate of Hospital Corporation of America. HCA. Employer and Consumer Health Services. The National Retail Clinic Summit. March

Retail and Onsite clinics allow for convenient access to healthcare.

OccupationalHealth

Health Screenings/ Wellness

Disease Management

Basic Primary/ Urgent Care

H2U’s

Clinics

9

OnsitePharmacy

Convenience

Page 10: Employer and Consumer Health Services · H2U is an affiliate of Hospital Corporation of America. HCA. Employer and Consumer Health Services. The National Retail Clinic Summit. March

What Employers and Consumers Want

• Lower healthcare costs

• Enhanced access to care

• Clinical excellence/quality healthcare

• Integrated health services, wellness and disease management

• Health information systems integration

• Healthier and more productive workers

• Employee satisfaction, retention and engagement

• Employer of choice recognition

10

Source: Integrating Worksite Clinic Services with Community Healthcare Providers, Bruce Sherman, MD, FCCP, FACOEM, On-site Employee Health Clinic Summit – 2/26/2009

Page 11: Employer and Consumer Health Services · H2U is an affiliate of Hospital Corporation of America. HCA. Employer and Consumer Health Services. The National Retail Clinic Summit. March

The Evolving Role of the Employer

11

Page 12: Employer and Consumer Health Services · H2U is an affiliate of Hospital Corporation of America. HCA. Employer and Consumer Health Services. The National Retail Clinic Summit. March

12

Source: Employer Health Insurance Costs and Worker Compensation, March 2008, Kaiser Family Foundation

Employer Health Insurance Costs as a percent of payroll

By establishment size

Page 13: Employer and Consumer Health Services · H2U is an affiliate of Hospital Corporation of America. HCA. Employer and Consumer Health Services. The National Retail Clinic Summit. March

Worksite Clinic Trends

13

Worksite wellness clinics could swell from about 

2,200 today to 7,000 by 2015, and they would serve 

about 10 percent of the U.S. population under age 65 

Source: “The Growth of On‐Site Health Clinics,”

by Fuld & Co. 

One in three 

employers with 500 

or more employees 

now offers worksite 

or near‐site medical 

clinicsSource: 2008 Mercer National Survey of 

Employer‐Sponsored Health Plans

Page 14: Employer and Consumer Health Services · H2U is an affiliate of Hospital Corporation of America. HCA. Employer and Consumer Health Services. The National Retail Clinic Summit. March

An American Epidemic: DIABETES

14

Page 15: Employer and Consumer Health Services · H2U is an affiliate of Hospital Corporation of America. HCA. Employer and Consumer Health Services. The National Retail Clinic Summit. March

Diabetes Reality

15

Percent of adults ≥

20 years old with diabetes

Source: http://www.cdc.gov/obesity/data/trends.html

Page 16: Employer and Consumer Health Services · H2U is an affiliate of Hospital Corporation of America. HCA. Employer and Consumer Health Services. The National Retail Clinic Summit. March

Middle TN outpatient pilot produces significant results; pilot to be expanded 3/1/10.

16

Outpatient Diabetes Pilot

Page 17: Employer and Consumer Health Services · H2U is an affiliate of Hospital Corporation of America. HCA. Employer and Consumer Health Services. The National Retail Clinic Summit. March

Obesity Trends Among U.S. Adults

17

1998

2006

1990

No Data <10% 10%–14% 15%–19% 20%–24% 25%–29% ≥30%

(*BMI ≥30, or about 30 lbs. overweight for 5’4” person)

2008

Source: http://www.cdc.gov/obesity/data/trends.html

Page 18: Employer and Consumer Health Services · H2U is an affiliate of Hospital Corporation of America. HCA. Employer and Consumer Health Services. The National Retail Clinic Summit. March

Overweight workers cost more in injury claims.

18

Source: Washington Post, Archives of Internal Medicine

Page 19: Employer and Consumer Health Services · H2U is an affiliate of Hospital Corporation of America. HCA. Employer and Consumer Health Services. The National Retail Clinic Summit. March

Leading Causes of DeathAge-adjusted death rate per 100,000 population

19

1980 1990 2006Heart Disease Heart Disease Heart Disease

Cancer Cancer Cancer

Stroke Stroke Stroke

Accidents Respiratory Disease Respiratory Disease

Flu & Pneumonia Flu & Pneumonia Accidents

Respiratory Disease Accidents Diabetes

Diabetes Diabetes Alzheimer’s

Atherosclerosis Suicide Flu & Pneumonia

Cirrhosis Cirrhosis Kidney Disease

Suicide HIV Septicemia

Source: http://www.cdc.gov/obesity/data/trends.html

Page 20: Employer and Consumer Health Services · H2U is an affiliate of Hospital Corporation of America. HCA. Employer and Consumer Health Services. The National Retail Clinic Summit. March

Hospitals are able to provide an integrated approach to wellness(supported by national resources).

20

• Nurse or Physician Practitioner• Onsite Health Management• Workplace Injuries• Immunizations/Flu Shots• Wellness Management• Disease Management• Pharmacy Coordination

• Nurse or Physician Practitioner• Onsite Health Management• Workplace Injuries• Immunizations/Flu Shots• Wellness Management• Disease Management• Pharmacy Coordination

• Network Management• General Medical/Surgical• Cardiovascular• Obstetrics• Primary Care• Behavioral Health• Orthopedics• Cancer Center• Ambulatory Surgery Centers

• Network Management• General Medical/Surgical• Cardiovascular• Obstetrics• Primary Care• Behavioral Health• Orthopedics• Cancer Center• Ambulatory Surgery Centers

• Health Awareness• Health Risk Assessments• Employer Aggregate Reporting• Online Health Resources• Health Promotion• Participation Engagement• Program Communications• Community Health Initiatives

• Health Awareness• Health Risk Assessments• Employer Aggregate Reporting• Online Health Resources• Health Promotion• Participation Engagement• Program Communications• Community Health Initiatives

Wellness Integration

• Nurse Practitioner• Acute Episodic Care• Immunizations/Flu Shots• Wellness Management• Disease Management• Employer Services

• Nurse Practitioner• Acute Episodic Care• Immunizations/Flu Shots• Wellness Management• Disease Management• Employer Services

HOSPITAL

EMPLOYER ONSITE CLINIC

RETAIL CLINIC

WELLNESS & PREVENTION

Page 21: Employer and Consumer Health Services · H2U is an affiliate of Hospital Corporation of America. HCA. Employer and Consumer Health Services. The National Retail Clinic Summit. March

Workplace & Consumer health presents powerful integration opportunities.

21

Community Provider Integration

Page 22: Employer and Consumer Health Services · H2U is an affiliate of Hospital Corporation of America. HCA. Employer and Consumer Health Services. The National Retail Clinic Summit. March

HCA launches an employee wellness initiative in 2009.

22

HCA Employee Wellness Program

Participation Level:46,55430%

2009Participation Incentives:

Spring:Nylon Backpack

Fall:$50-75 FSA Contribution

Top 10 Self-

Reported Health

Issues:1)Allergies2)Back Pain3)Depression4)Insomnia5)High Blood Pressure6)High Cholesterol7)Headaches8)GERD9)Arthritis10 )Diabetes

HCA Eligible Employee Population: 160,000

Phase I (2009): Health risk assessment, health education and awareness

Page 23: Employer and Consumer Health Services · H2U is an affiliate of Hospital Corporation of America. HCA. Employer and Consumer Health Services. The National Retail Clinic Summit. March

Having multiple options supplies flexibility to meet consumer/employer demands.

Consumer and Employer Products/Solutions

Health education and awareness materials

Health and wellness web portal access

Health risk assessments (HRA)

Biometric health screenings

Wellness management programs

Disease management programs

Retail and Onsite clinic development

Onsite health seminars

Worksite health promotion

23

Flexible Options

Page 24: Employer and Consumer Health Services · H2U is an affiliate of Hospital Corporation of America. HCA. Employer and Consumer Health Services. The National Retail Clinic Summit. March

How will you differentiate from your competitors?

24

Differentiation-The Key to Success

Page 25: Employer and Consumer Health Services · H2U is an affiliate of Hospital Corporation of America. HCA. Employer and Consumer Health Services. The National Retail Clinic Summit. March

25

Contact Information

Brian Jones, Vice President

First Onsite, LLC2501 Park Plaza

Nashville, TN 37203

615.344.5074 Office 866.666.6082 Fax

[email protected]

Page 26: Employer and Consumer Health Services · H2U is an affiliate of Hospital Corporation of America. HCA. Employer and Consumer Health Services. The National Retail Clinic Summit. March

26

Questions/Discussion