employwise webinars assessing employees the good, bad and the ugly
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©2011 Global Groupware Solutions Ltd.© 2012 Global Groupware Solutions Ltd.
Assessing Employees: The Good, Bad and the Ugly
Gunjan Garg & Yu Yu DinGlobal Groupware Solutions Ltd.24th February, 2012
©2011 Global Groupware Solutions Ltd.© 2012 Global Groupware Solutions Ltd.
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©2011 Global Groupware Solutions Ltd.© 2012 Global Groupware Solutions Ltd.
©2011 Global Groupware Solutions Ltd.© 2012 Global Groupware Solutions Ltd.
What is meant by assessing the employees?
©2011 Global Groupware Solutions Ltd.© 2012 Global Groupware Solutions Ltd.
Is it necessary to assess the employees?• What motivates our workforce?
• Why do we have a 30% turnover rate among our support staff?
• How can we get people excited about our quality improvement initiative?
©2011 Global Groupware Solutions Ltd.© 2012 Global Groupware Solutions Ltd.
The Greatest HR Challenges – via @IanClive• Judging people on performance factors that were not discussed
before.• Factors that are not reinforced in day-to-day dialogue• Supervisors judging people may not understand, or are qualified• It’s not just about ‘getting results’ it’s also about addressing issues
• Read more here: http://hr.toolbox.com/blogs/search-for-mutual-success/what-does-your-performance-rating-mean-personally-50398
©2011 Global Groupware Solutions Ltd.© 2012 Global Groupware Solutions Ltd.
Lack of IdentityCopy CatNo Proper FeedbackMe SyndromeWhat , How , Why ?Lack of GuidanceLack of MotivationQuitters
©2011 Global Groupware Solutions Ltd.© 2012 Global Groupware Solutions Ltd.
The use of assessment tools
©2011 Global Groupware Solutions Ltd.© 2012 Global Groupware Solutions Ltd.
The pro's and Con's of the most widely used assessment tools in the industry today
©2011 Global Groupware Solutions Ltd.© 2012 Global Groupware Solutions Ltd.
Assessment Errors via Nigel Copsey
• The belief that a few days’ certification training is sufficient to make one an “expert.”
• Using the reports without careful analysis of what lies beneath and the implications involved.
• Not defining the demands of the role correctly or, worse still, not defining them at all.
• Using psychometrics to make the decision for you.
©2011 Global Groupware Solutions Ltd.© 2012 Global Groupware Solutions Ltd.
Assessment Errors via Nigel Copsey
It is vital to ensure you have a supplier who understands the tools in depth, understands people in depth and also the world of work and leadership in depth. They should be working with you constantly to develop: your skills; an understanding of “difficult” profiles and their implications; and how to ensure the job definition stage is robust. They should also guide you on the other crucial factors outside what the tools measure so you are better enabled to support and guide the recruitment and selection process towards greater success.Connect with Nigel: http://in.linkedin.com/pub/nigel-copsey/0/946/47b
©2011 Global Groupware Solutions Ltd.© 2012 Global Groupware Solutions Ltd.
What is good, bad and ugly in assessing the employees?
• GOOD: Everyone knows you need a performance based system to have productive employees who can help organisation to maximize profits
• BAD: No one wants to do it PMS has a bad rep traditionally• UGLY: The numbers do not always reflect the issues, and
folks are de-motivated after a performance assessment
©2011 Global Groupware Solutions Ltd.© 2012 Global Groupware Solutions Ltd.
So, What should be the practice to adopt???
•Never let Human Resources develop a process by themselves •Rate employees based on expectations
•Have a midyear review
•Give feedback all year long
•Have employees do a self-review •No surprises!
©2011 Global Groupware Solutions Ltd.© 2012 Global Groupware Solutions Ltd.
©2011 Global Groupware Solutions Ltd.© 2012 Global Groupware Solutions Ltd.
Thank you!
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