empowering line managers with coaching and mentoring
TRANSCRIPT
@CIPD_Events#cipdACE
Empowering line managers with coaching and mentoring skills to lead effective teams
Empowering line managers with coaching and mentoring skills to lead effective teams CIPD08 November 2018
My Former Life
Sporting Edge Research
World class performers
Real life stories
Success and failure
Practical strategies
The Performance Zone Digital Library
Engagement ResultsInsights
Sporting Edge
Trusted by our Clients
Shared Mindset.Shared Challenges.
Key themes
01 Future of the workplace and leadership
02 Coaching skills
03 Coaching organisations
04 Q&A
01Future of the Workplace
Tanmay BakshiIBM Champion & IBM Honorary Cloud Advisor
Embracing artificial intelligence
Inside the Mind of Champions®TBASk032
John CoatesResearch Fellow in Neuroscience University of Cambridge
Three primary drivers
Inside the Mind of Champions®JCOAT016H5
Perceived coping skills
Perceived challenge
Leaders absorb and filter pressure
What happens if our managers and leaders add more novelty, uncertainty and uncontrollability into the workplace?
Process goals
Locke and Latham (2005)
02Leadership response
Dr Jutta Tobias PhDSenior Lecturer at Cranfield University
Leading Through uncertainty
Inside the Mind of Champions®
JTOBI009
Baroness Sue CampbellHead of Women’s Football - FA
Empowering others
Inside the Mind of Champions®SCAMP010
In three groups
1. What prevents this style of leadership?
2. What are the performance benefits of this style of leadership?
3. What are the performance limitations of this style of leadership?
Exercise
Leaders as coaches
Professor Guy ClaxtonLearning Sciences
Empower performers
Inside the Mind of Champions®GCLAX004
Culture, context or fix?
Specific skill
Context
Learning Capacity
Tactical
Strategic
Break
03Coaching Skills
Coaching
skills
Rapport building
Empathy and trust
Active listening
Powerful questioning
Creating awareness
Encouraging ownership
Coaching skills
Charles Van CommeneeFormer Performance Director Team GB Athletics
Developing empathy
Inside the Mind of Champions®CVANC005
Jonathan FaderPsychologist
Listening to understand
Inside the Mind of Champions®JFADE035
Time
AQUESTION
BRESPONSE
B’s RealityA’s Reality
Hears question and clarifies
finds connections and structureThinks about meaning and values
Looks for stories to support / debate
prepares response
Volu
me
The power of silence
Stuart Broad MBEEngland cricketer
Objective feedback
Inside the Mind of Champions®SBROA012
What have you done in your organisation to get faster and more regular feedback and tailor it to the individuals?
Exercise
Ilaria Gregotti Partner - KPMG People and Transformation Lead
Inside the Mind of Champions®SBROA012
The courage to have difficult conversations
Score your organisation out of 10 for having difficult conversations.
What do you think is needed to take them from the current score to 10?
Exercise
04Coaching Culture
Kirk VallisGlobal Head of creative Capability Development , Google
Creating the right environment
Inside the Mind of Champions®
KVALL004
Mark GrayRace Team Operations Manager Force India F1
Improving by reviewing
Inside the Mind of Champions®MGRAY006
How is coaching current done in your organisation?
Structured and formal
Unstructured and informal
Occasional
Regular
Tammy EricksonProfessor of Organisational Behaviour, London Business School
Leaders as coaches
Inside the Mind of Champions®TERIC016
Key themes
01 Future of the workplace and leadership
02 Coaching skills
03 Coaching organisations
04 Q&A
Questions
LinkedIn - Jeremy [email protected] 540233@thesportingedge
Coaching Collection – 50 videosThe Winning Mindset – Leaders
© Sporting Edge Solutions Limited – All Rights ReservedRegistered Office: Innovation Centre | Airfield Business Park | Wellington Way | Market Harborough | Leicestershire LE16 7WB
Registered Number: 05324420 in England and Wales | VAT Registered Number 932 0580 45
w w w . s p o r t i n g e d g e . c o m