empowering retail in the digital age
TRANSCRIPT
EMPOWERING
Retail
Retail is transforming from
mass merchandising to
personal experiences
3
Combining best of Online and In-store
M O B I L E S H O P P I N G
T R A F F I C A N A L Y S I S
M O B I L E B E A C O N S
F I T T I N G R O O M
S E A R C H I N GT R E A S U R E H U N T
C L I C K A N D C O L L E C T
B R O W S I N G
4
Modern Digital Store combines In-store and Online
F I T T I N G R O O M
T R E A S U R E H U N TS E A R C H I N G
B R O W S I N G
IN-STORE ONLINE
M O B I L E B E A C O N S
M O B I L E S H O P P I N G
T R A F F I C A N A L Y S I S
D I G I T A L S I G N A G E
DIGITAL
Empowered Digital Retail
5
Modernstore
Empoweredworkforce
Customercentricity
Customercentricity
6
…into connected,digital-first experiences
Customer – At the Center
M O B I L E E N G A G E M E N T
P E R S O N A L I Z E D D I G I T A L C A M P A I G N S
S O C I A L R E C O M M E N D A T I O N S
D I G I T A L I N T E R A C T I O N I N S T O R E
R E C O M M E N D A T I O N S
C L I E N T E L I N G A N D A S S I S T E D S A L E S
Modern store
8
Providing innovative experiences
and meaningful engagements
across touch points
Digital StoresEmpower your
field teams with
mobile devices and
apps powerful
enough to handle
daily business.
Protect store and
employee data &
devices against
modern security
threats
Turn global complexity
into streamlined
execution that
maximizes reach
Empowered workforce
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Empowered employees
» Meet the new digital shopper
» Modern store communication
» One dialogue across the organization
» Develop Brand Ambassadors
47Customers
67Retail Brands
25KUsers
12KStores/Dealers
