3 Common EMR Problems and Their Solutions

Problem: Lack of Vendor Support

Most physicians feel that EMR vendor support is inadequate during training and beyond, which contributes to their stress and dissatisfaction. Vendor support is key to comprehensive training, smooth implementation, and ongoing application success.

Solution: Continuous Vendor Support

EMR satisfaction must be achieved through a positive and ongoing relationship with the vendor. This relationship should include: •  comprehensive training •  transitional support during implementation •  ongoing availability for advice and troubleshooting

Problem: Inefficient Integration

Practices that are unprepared for EMR integration feel that day-to-day operations are disrupted and therefore inefficient. Established routines help practices maintain order and efficiency, so an EMR system must work well with these routines.

Solution: Adequate Preparation

While any new EMR system will alter routines in some way, it must be designed to increase efficiency instead of hinder it. Successful EMR integration stems from: •  staff understanding and acceptance •  sufficient preparation •  appropriately adjusted routines

Problem: Ill-Fitting Systems

One system does not fit all, and many physicians feel that their EMR does not address their specialty. Because every practice and specialty presents its own unique challenges, an ill-fitting EMR only adds to them.

Solution: EMR Customization

Every EMR system must be modified to meet the needs of the practice integrating it. This means an EMR vendor should design solutions that cater to each type of:

•  practice •  physician •  specialty

Thank You Request a free customized demo of our EMR software.

Schedule a Demo

Contact Us info@revenuexl.com (408) 625-7254

www.revenuexl.com

RevenueXL Inc. Headquarters 19925, Stevens Creek Blvd. Cupertino, CA 95014