enabling digital transformation · enhance product / service offerings by analyzing customer’s...
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www.finessedirect.com
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Enabling
Digital
Transformation
www.finessedirect.com
350+
400+
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Professional Team
Enterprise Clients
International Awards
Years of Successful
Operations
20+
Our Vision
We stand to build a world- class institution to positively impact the lives of people around us.
Quick Facts about Finesse Global
Nationalities
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www.finessedirect.com
IOT, Operational Excellence Dashboards,Cloud,Infra
BFSI
Hospitality
Retail
Aviation & TransportGovernment
Infrastructure
Education
Healthcare
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LMS,Cloud,Infra,Content Management
Cloud Services, IT Monitoring, SDN, MDM, Infra Managed Services, converged
Infrastructure, Unified Communications
Case Management,BI,BigData & IOT Operational Dashboards, Big Data Analytics, Field force Automation
BI & Analytics, CRM, Field Force Automation
BI & Analytics, Cloud ,Infra
Core Banking, Treasury, Capital Markets, Portfolio Mgmt, Corporate Treasury, Compliance,Fraud &Risk mgmt
Focus Vertical Domains
www.finessedirect.com
1. Digital transformationAI & Chatbots, Blockchain, Robotic Process Automation, Cloud, Big Data, IOT, Infra
2. Corporate Treasury Management Solutions
Kyriba – Cash Management & Forecasting, Payments/Payment Factory, Risk Management,
Supply Chain Finance, Control & Compliance
3 Business Intelligence & AnalyticsQlik, SAP BO, OBIEE/A, IBM / Cognos / SPSS, SAS
4 Governance Risk & ComplianceEnterprise GRC solutions including Metric stream,Operational Risk, Internal Audit Solutions
5 Enterprise Content Management OpenText, IBM / File Net, FineDocs, Kofax
6 Corporate Performance Management Budgeting planning and forecasting including collaborative disclosure mgmt, Internal and External reporting, Solutions for financial closure, reconciliation and reporting
7 Infra Solutions Cloud Services, IT Monitoring, SDN, MDM, Infra Managed Services, Converged Infrastructure, Unified Communication
9 Customer Experience Management ( CEM & CRM )Customer Relationship Management (Salesforce)
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Enabling Digital Transformation
Focus Technology Domains
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Cloud
Mobile
Social Media
Big Data
Social media
Enhance product / service offerings by
analyzing customer’s relationships &
behaviors.
Big Data
Predictive analytics, fueled by Big Data
allows you to scan and analyze your
databases or social media feeds so that you
keep up to speed on the latest
developments in your industry and its
environment.
Cloud
Our Cloud offerings are based on Pay By
Use model, enabling our clients to have
huge cost savings while having the
advantage of accessing their information
Anytime, Anywhere.
Mobility
Our team sits with you to understand your
business model and design & develop
solutions that are best suited for your
requirements.
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Focus Delivery Models
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Cloud Hyper Converged
InfrastructureManaged Services Mobile Device
Management
SDN Software
Defined
Networking
Unified
Communication
Finesse Infrastructure Portfolio
Networks & Applications
ManagementDBA Services
www.finessedirect.com
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HCM Services Portfolio
Training &
Development
Outsourcing
& Managed
Services
Shared
Services
Contract
Staffing
Talent
Acquisition
HR Analytics
Solution
Recruitment
Management
Workforce
Management
Payroll HCM
Solutions
Self-Service
Portals
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RPA Integrated Solution Capabilities
Experienced CoE consistingof certifiedArchitects and RPAdevelopers
Trained & Certified in Automation and Cognitive Tools
Highly experienced in coresoftware technologies for building custom solutions
Partnership
RPA CoE
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Finesse Banking Solutions Portfolio
1. Business Process Management
• ECM & BPM
• Customer On boarding
• Processes Automation
• Workflow | Document Mgmt. & Backlog conversion
2. Business Solutions
• Retail Sales Automation
• Credit Process Automation
• Customer Experience
• FATCA
• Cloud Based HRMS & Payroll
• WPS / DDS / FTS / ICB
3. Channel Management
• Channel Integration | Omni Channel
• Internet banking
• Mobile Banking
• Contact Center management
• Branch Optimization
• Sales & Service Delivery
4. Business Intelligence
• Business Reporting
• Management Dashboards
• Data Management
• Big Data & Analytics
5. Governance Risk and Compliance
• Basel II / III
• FATCA | IFRS
• Credit Risk
• Market Risk
• Operational Risk
• Regulatory Reporting
• Anti Money Laundering
• Real-Time Fraud Management
6. Banking Process Automation
• Manage Post Dated Cheques
• Cheque Processing
• Cash Mgmt. & Remittance Unit Services
• Credit Analysis Services
• Trade Finance and Factoring
• KYC & Document Verification
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Banking Process Automation Services
Call Centre & Document
Verification
Manage Post Dated
Cheques
Factoring Process
Services
Remittance
Management
Credit Analysis
Services
Cheque
Processing
Cash Management& Remittance Unit Services
EDMS ScanningVerification
Auto
Reconciliation
KYC Updates
& Verification
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Finesse CRM Automation Services
1. Sales
• Lead Management
• Opportunity & Quote Management
• Processes & Workflow Automation
• Task and Activity Management
2. Service
• Agent Console Management
• Case Management
• Knowledge Management
• CTI Management
• Processes & Workflow Automation
3. Marketing
• Build Journey
• Email Marketing
• Social Studio
• Pardot
• Mobile Studio
• Interaction Studio
4. Wave Analytics
• Business Reporting
• Management Dashboards
• Data Management
• Big Data & Analytics
6. Community
• Business Process Integration
• Customer Personalization
• Customization and Branding
• Salesforce Mobile
• Customer Engagement
• Case Escalation
• Knowledge Management
5. IOT
• Accessible IOT to Anyone
• Add Customer context to your device data
• Create real time customer interactions
• Connect any device, product or thing
• Powerful integration platform
• All tools in one place
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Consistent Growth over the years
System Integrator of choice with
proven & competent domain expertise.
Strong Presence in UAE, Oman, Qatar,
Bahrain, India, Canada & Singapore
7 out of 10 Banks and
3 out of 5 Telco's are our clients (GCC)
Extensiveand well established partner ecosystem and wide solutions portfolio
Winner of 30+ International Awards
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Our Strength
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Our Global Partners
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Global Client Banking & Financial Services
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Global Client Real Estate &
Construction Insurance
Telecom Aviation
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Global Client Government
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Global Client Manufacturing
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Global Client Healthcare and
PharmaEnergy
Education
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Global Client References Retail and Enterprises
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Global Client Others
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I
the Year
I
the Year
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Awards and Accolades
RED HERRING Global Top 100 Dubai Smart Govt. Strategic Partnership Award
ICT Integrator Awards
SME Star of Business Awards
Risk Management Excellence Award
Network Innovation AwardSME Channels Awards
Best Company to work for Award
Emerging Banking System Integration Company
Business Intelligence Specialization in Big Data
ICT Achievement Award Software AG Emerging Partner
Enterprise Channel GEC Award
Qlik Partner Excellence AwardACN Arab Technology
Reseller Hot 50 Awards
Tagetik emerging Reseller
Big Data Analytics Award
GCC Infrastructure Excellence IT Excellence Award
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Finesse Helps to Improve Operational Efficiency at Gulf Air
Testimonial
“The Business Intelligence solution has leveraged Gulf Air’s Hybrid Cloud for fast and quick
implementation and complemented the existing Big Data solution to achieve the highest level of
sophistication in business analytics from internal and external data sources for our business users.
Finesse’s experience in implementing Qlik and their ability to adapt it to any business process and
scenario is something we are very happy about.”Dr. Jassim Haji,
Director Information Technology - Gulf Air
Solutions
Challenge
Needed a powerful and flexible Analytic Solution to empower business users with self service and
quick performance
Finesse has implemented an In -Memory based solution using Qlik to get insight from large
chunks of data
AVIATION
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Finesse Helps to Improve Healthcare Efficiency at Zulekha Hospital
Testimonial
“The Finesse BI & Analytics solution has been designed to standardize core business processes
across the organization enabled by a common technology platform, thereby unlocking
substantial recurring financial benefits. Other benefits include centralizing the management of
patient data across its hospitals and centers.”
Aliasgar
CIO –Zulekha Healthcare Group
Solutions
Challenge
The leading Healthcare group needed a comparative analysis between its hospitals, and to get the
entire patient management and information system streamlined.
Finesse provided Zulekha with QlikView implementation expertise, consulting and ongoing
support for the solution.
HEALTHCARE
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Finesse deployed QlikSense and through the implementation of this project, the processes to acquire and
transform data across multiple departments have been made consistent and easy to follow.
Finesse Helps to Identify Leakages and Improve Performance at ASGC
Testimonial
Finesse has delivered on their promise of delivering a dashboard that was tailored to our needs.
Throughout the project implementation period, Finesse has demonstrated great commitment to
the project along with great flexibility and innovation in the utilization of the available data on our
systems to drive the desired output and present it all in one customized dashboard.”
Solutions
Challenge
ASGC was looking for Intuitive Visualizations that is simple and easy to use for senior management.
They were also keen on having all historical information available at all times.
Finesse deployed QlikSense and through the implementation of this project, the processes to
acquire and transform data across multiple departments have been made consistent and easy
to follow.
Mr. Ayman Anwar
Project Control Manager -ASGC
CONSTRUCTION
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Finesse Helps to deploy Business Intelligence & Analytics Platform at Kotak Securities
Testimonial
“Data, on the fly, in real time, is extremely important for being in the business of broking today
which is where analytics and therefore QlikSense comes into the picture for us. Actions
determined by decisions taken based on various data points are extremely critical in the real
world of broking today. That is why Qliksense together with Finesse will go a long way in
deciding what to do on an everyday basis.”Kamlesh Rao
CEO - Kotak Securities
Solutions
Challenge
Needed to drill down the collated data across all systems to get analytics that helped them in
interpretation, analytics and decision making.
Finesse implemented a Qlik Sense based solution to get better visualization of data and to have
deeper insights to take more informed decisions.
FINANCIAL SERVICES
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to share information related to fees, fines, charges, tariffs and taxes that are charged by various government entities
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Finesse Helps to build Open Data Portal at DoF
Testimonial
“The sophisticated web based portal provided by finesse has helped Building a unified
governmental fees and fines database will allow government entities to know each other’s fees
and fines.”
Jamal Hamed al-Marri
Executive Director for Central Accounts- DOF
Solutions
Challenge
To have an open data portal accessible to public to share information related to fees, fines,
charges, tariffs and taxes that are charged by various government entities.
GOVERNMENT/PUBLIC
Finesse has offered a comprehensive solution for the Department of Finance by creating an
interactive web based data portal. This solution also makes it easy for a user to analyse, filter
through the data, find trends across the data, and download this information. The data portal
makes it easy for a user to find associations between data.
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Finesse Helps to get Deeper Business Insights at BYRNE
Testimonial
“The BI & Analytics solution provided by Finesse was a natural evolution, when taking into consideration the progress we have made with our existing systems. We currently have the ability to capture data and mine the information With the help of Qliksense based dashboards we will be able to proactively address potential causes of concerns before they happen. The ability to slice and dice data, along with in-memory processing which brings us close to real time data and comes as a boon when doing any detailed analysis. Working with our Group IT team based in Dubai, Finesse team did a remarkable job in rolling this out and providing us a solution that has exceeded our expectations.”
Pat FallonCOO-BYRNE
Solutions
Challenge
Required to get Dynamic reporting for the various stakeholders for quicker decision making.
Finesse has implemented Qlik, a dynamic business intelligence solution for data intelligence and to generate business indicators.
HEAVY ENGINEERING
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Corporate Head Office
Finesse LLC, # 102,103
DXB Tow er,
Near Financial center metro, Sheikh zayed Road
PO Box 35652, Dubai, UAE
Phone: ++9714-3300144Fax: ++9714-3452455Email: [email protected]
On Demand Support Centre :
Finesse IT Labs Pvt Ltd3rd Floor, No-1778, 19th Main, 13th Cross, Sector 1, HSR Layout, Bangalore -560102Phone: +91 8022585876, 77, 78Email: [email protected]
Contact Us
Enabling
Digital
Transformation
Mumbai Office
Finesse IT Labs Pvt Ltd305, 3rd Floor, Building IV, Sector III, MBP, Mahape, Navi Mumbai - 400710Phone: +91 22 49784666
Email: [email protected]