enbridge & calpine: using smart devices to make maximo field work easy
DESCRIPTION
Do you want to eliminate ‘in the field’ paperwork, improve productivity, increase data accuracy, and work disconnected? All on a device that is practical, cost effective and reliable, and most importantly wanted? Welcome to the age of Smart Devices for Field Workers. Join Tu Tran (Calpine Corporation) and John Chen (Enbridge Energy share why they chose to embrace smart devices for their field workers. They will discuss why smart devices work best for both their employees and their business. Tu Tran (Calpine Corporation) Tu Tran has over 20 years of progressive experience and leadership in the Information Technology field servicing the Energy Utility, Biotech/Life Science, Aerospace, Public Education Sector, and Supply Chain/Logistics industries. He joined Calpine in 2008 and has led various Maximo initiatives including strategy articulation, application roadmap, architecture assessment, and program/project management. During the last two years, he has initiated a mobile strategy and formed an in-house team to develop various mobile applications to support Calpine’s Power Operations business unit. John Chen (Enbridge Energy) John Chen has more than 15 years of software leadership experience in the Information Technology industry. He has been working at Enbridge Energy, US since 2003. Mr. Chen is currently the Technical Lead for Maximo projects, including their Mobility initiative, for the Enbridge Gas Transportation Gathering and Processing Division.TRANSCRIPT
Mobility Strategy and Mobile Maximo – Tivoli User Community Webcast June 5, 2014
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Agenda
§ Calpine Factoids
§ Mobile Technology Benefits
§ Calpine Mobility Strategy
§ Mobile Maximo
§ Challenges and Issues
§ Customer TesImonials
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Calpine Factoids
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• 93 renewable geothermal and natural gas-‐fired power plants • 28,000 MW capacity across 20 states in United States • Corporate Headquarters – Houston, Texas
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Mobile Technology Benefits
§ Increase worker producIvity § Eliminate dual data entry (enter data one Ime)
§ Improve data accuracy
§ Streamline operaIons by improving and speeding up decision-‐making
§ Maximize value of back-‐end enterprise systems (e.g. Maximo, Historian, etc.)
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Calpine’s Strategy for Mobility
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“Mobile Compu-ng -‐ Extending the Enterprise”
Maximo
Historian
Inventory Management
Outage Management
§ Completed a Mobile Architecture Assessment driven by use cases (e.g.
work management, etc.) § Formed an in-‐house mobile applicaIon development team to work with
our vendors on each project for upfront knowledge transfer § Developed core principles governing mobile development and design § Defined mobility standards for so[ware (e.g. JellyBean OS) and hardware
(e.g. Nexus 7 Android tablet)
Work Management
A P P S
P R O C E S S
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Nexus 7 Tablet Specifica-ons Weight 11.2 ounce
Processor -‐ Speed Qualcomm Snapdragon -‐ 1.5GHz
BaEery Type 1-‐cell lithium-‐polymer
Diagonal Screen Size 7"
System Memory (RAM) 2GB
Storage Capacity 16GB
Front Facing Webcam Pixels
1.2MP
Digital Camera Yes
Digital Camera Pixels 5.0MP
Wi-‐Fi Built In Yes
Bluetooth-‐Enabled Yes
USB 2.0 Ports 1
Opera-ng System Android Jelly Bean
Mobile Informer Work Management ApplicaIon
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Mobile Informer Work Management Features
Review and update assigned work orders
Add labor hours to work order
Add failure reporIng to work order
Issue parts to work order
Add work log entry to work order
Perform quick labor reporIng
Create and view work requests
Capture photos as afached documents
Mobile Informer Work Management ApplicaIon
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Mobile Informer Work Management ApplicaIon
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Mobile Informer Work Management ApplicaIon
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Mobile Informer Work Management ApplicaIon
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Mobile Informer Work Management ApplicaIon
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Challenges and Issues
TesIng applicaIon compaIbility across various hardware devices
TesIng applicaIon compaIbility across mulIple Android OS
Remote End User Support IntuiIve user interface and easy-‐to-‐use
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Customer TesImonials
“Overall it seems a success. Bravo Zulu!” -‐ T. Gandy, Maintenance Manager, Bosque Energy Center
“Can we have Minimo on our desktops?” -‐ Geothermal maintenance technician
“IntuiIve and easy to use.” -‐ M. Hill, Ops & Maintenance Manager, Clear Lake Co-‐generaIon, L.P.
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Ques-ons and Answers
Enbridge Maximo Mobile Solution A Critical Path to World Class and Reliability Centered Maintenance
Agenda
• About Enbridge
• Maximo is key to operations
• Successful mobility for Maximo
• User stories
• Mobile Maximo
• The journey continues
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Enbridge Natural Gas Pipeline and Processing Plant
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System Name Length & Details
Location 2013 Average Capacity
Anadarko System 3,100 miles (4,989 km) of pipeline 12 processing plants 1 treating plant
Anadarko Basin in the Texas Panhandle and Western Oklahoma
1,150 MMcf/d
North Texas system 4,600 miles (7,403 km) of pipeline 7 processing plants
Barnett Shale in Northern Texas 275 MMcf/d
East Texas System 3,900 miles (6,276 km) of pipeline 7 processing plants 11 treating plants 1 fractionation facility
Bossier Sands and Haynesville Shale in Eastern Texas
885 MMcf/d
Texas Express NGL System
580-mile (933-km) mainline 116 miles (187 km) of gathering lines
Mainline runs from Skellytown, Texas to Mont Belvieu, Texas; gathering lines in Anadarko/Granite Wash and North Texas regions
280,000 bpd
Enbridge Natural Gas Pipeline and Processing Plant
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Challenge: Efficiently track and manage compliance, maintenance, safety, and reliability tasks associated with growing asset base
• > 750,000 HP of compression horsepower
• 12,000 miles of pipeline • > 6,200 active meters • 33 PSM facilities
Solution: Provide users with mobile device that they would embrace
Enbridge Natural Gas Pipeline and Processing Plant
• Maximo – Asset Management, Work Management
• Centralized data base for all equipment types
• WO generation to track scheduled, unscheduled, task
• Documents best practices – workflow, business rules, PM and CM maintenance task
• Increased asset reliability, available time
• Brings high visibility to repetitive failures
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3 Steps to Successful Mobility
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Evaluate handheld solutions
(3 vendors)
Engage in a pilot
Involve field personnel
Our Clear Choice: Mobile Informer
• Quick development & deployment
• Platform Native to Maximo / No Middleware
• Intuitive / Native application
• Fast performance
• Simplicity meeting business needs
• Operates connected/disconnected
• Seamless synchronization
Mobile Work Management: User Stories
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• Activities and functions users can perform within the application • Functional scope of the application Work Orders (Maintenance) Work Orders (Operators)
VIEW A LIST OF ASSIGNED OR OWNED WORK ORDERS
RECORD THAT AN ENGINE IS PLACED IN STANDBY
CREATE A WORK ORDER REVIEW ENGINES IN STANDBY
VIEW DETAILS OF A WORK ORDER RECORD THAT AN ENGINE IS REMOVED FROM STANDBY
ACCEPT AND TAKE OWNERSHIP OF AN ASSIGNED WORK ORDER
VIEW AND RECORD DOWNTIME FOR A WORK ORDER
UPDATE A WORK ORDER
COMPLETE A WORK ORDER
REASSIGN A WORK ORDER
CANCEL AN ASSIGNED WORK ORDER
Mobile Work Management: User Interface Design
Designed natively for iOS
• Designed specifically for the devices: – Apple iPad Air / iPad 4 running iOS7 – Application uses Mobile Informer to manage integration
with Maximo. • Seamless connected and disconnected operation • Attached documents viewed using the native iOS preview
function – supporting: – Microsoft Office documents (Office ‘97 and newer), Apple
iWork Documents – PDF files – Images – Rich Text Format (RTF) documents, and text files
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Mobile Work Management
Mobile Work Management User Interface Design
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Mobile Work Management
Mobile Work Management: Overall Navigation
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Mobile Work Management
Mobile Work Management: Create Work Order
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Mobile Work Management
Mobile Work Management: Place Asset on Standby
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Mobile Work Management
Mobile Work Management: Work Log
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Mobile Work Management
Mobile Work Management: Record Failure Codes
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Mobile Work Management
Mobile Work Management: Record Downtime
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Mobile Work Management
Mobile Work Management: Complete Work Order
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Next Steps for Enbridge
• Spread the Wealth
• Phased Roll Out
• Enthusiastic reception
• Next up: Operator Rounds
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Questions and Contacts
• Calpine Tu Tran
Director, Information Services
• Enbridge John Chen
Advisor, Operation Services
• Interloc Solutions Gretchen Gallagher
EVP, Business Development & Marketing