enc #braintrust presentation - 2014 national tutoring association conference

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Reframing a 50 Year-Old Philosophy - Ushering JFK Into the 21st Century Eric Clark - @EA_Clark Eastern Nazarene College April 9th, 2014

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In a world where word of mouth marketing can make a break a business, it is imperative that tutors educate themselves on the best practices of social media. Throughout this presentation, participants will examine five of the seven core values of Likeable Media from a tutor's perspective. Becoming a “Likeable Tutor” is not an easy task and will require a lot of time and energy. Developing a Likeable mindset will help tutors assess the academic needs of their students, increase word the number of mouth referrals, and start down the path of becoming a thought leader on the topic of tutoring. In an effort to continue the conversation, each participant will be given a copy of the "Likeable Tutor How To Guide" and access to private Google+ community. Combining these two powerful tools will help attendees develop their online presence in the company of likeminded individuals. If you have any questions about this presentation, please reach out to Eric Clark via Twitter at @EA_Clark

TRANSCRIPT

Page 1: ENC #braintrust presentation - 2014 National Tutoring Association Conference

Reframing a 50 Year-Old Philosophy - Ushering JFK Into the 21st Century !

Eric Clark - @EA_Clark!Eastern Nazarene College!April 9th, 2014!

Page 2: ENC #braintrust presentation - 2014 National Tutoring Association Conference

– Seth Godin

“We have little choice, but to move beyond quality and seek remarkable, connected and new”

Page 3: ENC #braintrust presentation - 2014 National Tutoring Association Conference

Meet the ENC #BrainTrust

Scott Levesque!Media Specialist!

!@InnProv

Erin McCoy!Librarian!

!@ErinLibrarian09

Eric Clark!Director of the CAS!

!@EA_Clark

Celisse Randolph!Res Hall Director!

!@Cberry21

Page 4: ENC #braintrust presentation - 2014 National Tutoring Association Conference

How it all got started

#BrainTrust

Page 5: ENC #braintrust presentation - 2014 National Tutoring Association Conference

The Goal?The Brain Trust was created to break down silos and build communication across campus to increase enrollment, retention, and the overall success of students, faculty and staff.!!In short, we want to leave our mark and make Eastern Nazarene College the best that it can be!

Page 6: ENC #braintrust presentation - 2014 National Tutoring Association Conference

How do we make it work?

Page 7: ENC #braintrust presentation - 2014 National Tutoring Association Conference

7 CharacteristicsEngaged

Integrate Social Into Everything We Do

Love Our Brand!

Collaborators

Listeners

Customer (student) Centric

Empowered to Make Change

Page 8: ENC #braintrust presentation - 2014 National Tutoring Association Conference

Why?

Recruitment

Retention

Success

Page 9: ENC #braintrust presentation - 2014 National Tutoring Association Conference

Barriers

Minimal buy-in

Lack of training/understanding

Where do we start?

Page 10: ENC #braintrust presentation - 2014 National Tutoring Association Conference

Start Listening

Page 11: ENC #braintrust presentation - 2014 National Tutoring Association Conference

Cool Things Happened

Jeff Kirksey!VP of Student Development!

!@JeffKirksey

Corey MacPherson!VP of Spiritual Development!

!@CoreyMacP

Page 12: ENC #braintrust presentation - 2014 National Tutoring Association Conference

What’s Next?

Page 13: ENC #braintrust presentation - 2014 National Tutoring Association Conference

Where do you start?

Page 14: ENC #braintrust presentation - 2014 National Tutoring Association Conference

After the Session

Check out the “Social Employee”

Visit my website - ericalainclark.com

Follow me on Twitter - @EA_Clark