encore reference guide
TRANSCRIPT
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2013 BU IC K EN CO RE
SALESPERSON REFERENCE GUIDE
For GM salesperson use only. Preliminary inormation displayed and subject to change.All uel economy numbers are estimates. FEBRUARY 15, 2012
TABLE OF CONTENTS
Introducing the 2013 Buick Encore Page 2
Key Messages Page 3
Customer Insights Page 4
Styling Page 5
QuietTuning Technology Page 6
Ride and Handling Page 7
Saety Page 8
Connectivity Page 9
Standard and Optional Content Page 10
Wheels and Colors Page 11
Preliminary Specifcations Page 12
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INTRODUCING THE 2013 ENCORE
A THOUGHTFUL TAKE ON LUXURY
Meet Encore. Buicks new luxury small crossover that delivers the brands signature style, interior acoustic refnement andcollection o luxury amenities in a maneuverable, versatile and efcient package.
It will attract younger, progressive-minded buyers who want an Enclave-like design and Buick luxury in a contemporary
package. Thats because with room or fve and up to 48.4 cu. t. o storage space with the rear seat olded, Encore oers
substantial cargo capacity along with the confdent, higher driving position, all-wheel-drive capability and contemporary
styling o a crossover.
Additional eatures include 10 standard air bags and an ECOTEC 1.4L turbo our-cylinder/six-speed automatic powertrain,
along with standard and available technologies, such as Buicks voice-activated IntelliLink, which uses Bluetooth or USB to
connect the drivers smartphone to a high-resolution, ull-color, 7-inch LCD display radio.
And because its a Buick, QuietTuning is standard on the Encore, eaturing the brands frst use o Active Noise
Cancellation technology.Whats more, Encore doesnt have a true competitor, as there are currently no other vehicles with this level o content and
technology in the Luxury Small Crossover segment. (The closest competitors are the BMW X1 and Audi Q3, which arent yet
available in the United States.)
Encore arrives in showrooms in early 2013 just dont expect it to stay there or long.
Buick Encore is a great-looking, smart choice or those who want luxury crossover amenities in a
more maneuverable and agile vehicle. It represents a luxury alternative or a new audience o Buick
customers, and delivers eatures and fexibility not typically ound in vehicles o its size today.
Tony DiSalle, U.S. Vice President o Buick Marketing
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KEY MESSAGES
BUICK ENCORE IS THE FIRST LUXURY CROSSOVER OF ITS SIZE
Luxury has never been oered in such a convenient and efcient package and luxury has never been so portable andversatile. This makes the Buick Encore the perect travel companion or consumers active, spontaneous liestyles. Here are
some key vehicle attributes you can discuss with them.
MANEUVERABILITYNimble/agiledesignforurbandriving
Smooth,condentrideandhandling
AllWheelDrive
FrontandRearParkAssist
Rearviewcamera
ADAPTABILITYGenerous,intuitivestorage
Customizablecargospace
5-passengerseatingcapacity
2ndrowseatsfoldattomaximizeutility
Frontpassengerseatfoldsattoaccommodateoversizedcargo
TECHNOLOGYIntelliLinkpersonalizedconnectivity
ActiveNoiseCancellation/QuietTuning
Bose premium sound system
Heatedsteeringwheel
Rainsensewipers
Cabin-surroundingsafety10standardairbags
LaneDepartureWarningandForwardCollisionAlert
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CUSTOMER INSIGHTS
Encores target prospects are luxury buyers who are open-minded, independent, creative, active and spontaneous.
Their vehicle must resonate with them both on an emotional and rational basis and Encore does just that.Its a resh idea or this consumer a human kind o luxury. Its luxury how they want it to be, not how others say it
should be.
Heres what else you should know about Encore buyers:
Lookingtoshedexcess,right-sizetheirlivesandpossessions
Lookingforapersonal-usevehicleforerrandsandcommutingthatdoesnothaveextra,unusedspace
Lookingforasmallervehiclethatiseasiertomaneuver,getsbettergasmileageandreducestheircostofpurchase
MaybegraduatingfromaminivanorlargerSUVfortheyoungfamilytosomethingmorereasonablysizedand personal
Stillwantpersonalluxuriesintheirvehicle(maybeevenmoresoatthispointintheirlives)
Gravitatetowardcrossovers/SUVsduetoseatheight,cargospace,exibilityandAWDcapability
Predominantlyfemale(around60percent)
Customerswilleitherhavenochildren,orhave1-2childrenwhoareteenagersorolder.Mostwillnothavechildrenofstroller/car seat age
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STYL ING
Encore brings the design language o Buick to the Luxury Small Crossover segment, with styling that is sel-confdent and
owing,seamlesslyblendingaestheticelegancewithutility.
Jewel-like taillamps
Full-color 7-inch LCD display radio
Upscale Fabric w/Leatherette Accent or
Leather-appointed seats
Sot-touch IP and door uppers
Fabric-wrapped A-pillars
Woodgrain trim
Ice Blue ambient lighting
Leather-wrapped steering wheel
Chrome accents
18-inch aluminum wheels
Painted lower panels
Chrome accents
Blue-accented projector beam headlamps
Chrome waterall grille
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QUIETTUNING TECHNOLOGY
Encore is engineered or solitude, thanks to QuietTuning, the process o defning Buick quality, sound and vibration
characteristics. With it, Buick engineers design and refne the vehicle ollowing a three-point strategy o reducing sounds at theirsource, blocking sounds rom entering the cabin and absorbing any remaining sounds.
For the Encore, specifc content was applied to achieve 40 sound benchmarks or refnement, including Buicks frst application o
Active Noise Cancellation. With it, ceiling-mounted microphones detect engine noise, the requencies o which are processed by
a computer that directs counteracting sound waves through the audio systems speakers.
Additional standard QuietTuning eatures include:
REDUCEBodyandsub-framesstructurallytuned
or better isolation
1.4LECOTECTurboengine
ElectricpowersteeringUltra-quietgenerator
Premiumgen2GF66-speedtransmission with neutral geardisengagement
Hydraulicridebushing
Quiet-tuned18"Continentaltires
Flatbladewipers
Outsiderearviewmirrorsdesignedforlow wind noise and shake
BLOCKAcousticlaminatedwindshield
Premiumthickness5.0mmsideglassront and rear doors, 20% thicker than
competitionTripledoorseals
Heavyacousticsoundbarrieronfrontofdashandoor
Premiumfront-of-dashgrommetsand pass-through design blockengine noise
Foambafeinsulationattheopeningso cavities
Extensivesounddeadenerondashandoorsheetmetal
ABSORBHigh-efciencyacousticallytreated
headliner with tuned gap
Three-layerdoorsystemusing
premium acoustic absorption materialPremiumacousticabsorptionmaterial
behind interior trim and instrumentpanel
Premiumhoodblanketanddashabsorber
Acousticabsorptiveenginecover
Absorptivewheelhouseliners
ActiveNoiseCancellation
REDUCE BLOCK ABSORB
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RIDE AND HANDLING
Encore is built on a global small-crossover platorm and
engineeredwithaone-tirephilosophy.Thatmeansthateverythingisoptimizedaroundasingle,18-inch
tire specifcation, designed or more precise suspension
tuning, driving refnement, quietness and a eeling o
control.
The vehicles 100.6-inch wheelbase and wide stance
60.6-inch ront and rear tracks contribute to a more
confdent-eeling driving experience, while a strong
structure enables greater suspension precision and a
quieter ride. A tuned engine, including two hydraulic
engine mounts, is tailored to the engines inherent torque
axis to disrupt the transmission o vibration and noise. Thisconfguration also helps control the transer o momentum, resulting in improved dynamic balance.
AMacPhersonstrutfrontsuspensionisusedwithcoilsprings,alargestabilizerbarandside-load-compensatedfrontstrut
modules. The rear suspension incorporates a compound crank (torsion beam) design, with a double-wall, tubular V-shape beam
profle with gas-charged twin-tube shocks. It combines all the advantages o a conventional torsion beam axle, including minimal
space requirements, with low weight and consistent camber control. Urethane spring isolators are used to reduce noise.
The Encore also eatures a column-mounted, variable-eort electric power steering system. It contributes to a 36.7-oot turning
diameter, while also saving uel compared to an engine-driven power steering pump. Four-wheel disc brakes and StabiliTrak
Electronic Stability Control System are standard.
FEATURE BENEFIT(S)
Variable eort electronic power steering Quiet, light eort or parking, and responsive at highway speeds
Increasedstabilizerbarsize Decreases vehicle roll during cornering
Urethane spring insulators in ront and rear Reduce noise into the driver and passenger compartments
Unique strut and shock valving Tuned specifcally or reducing noise and controlling ride
One-tire chassis Createsavehiclethatisoptimizedforroad,handlingandride characteristics
Hydraulic bushings or control arms Provide good ride, damps suspension and absorbs roadeedback to reduce bouncing
Hydraulic engine mounts Absorb engine vibration so the vehicle occupants do not eel it
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SAFETY
Encore has many technologies to help avoid crashes:
StandardStabiliTrak Electronic Stability Control SystemFour-wheeldiscbrakeswithABSandElectronicBrakeForceDistribution
Corneringbrakecontrolandbrakeassist
Availableall-wheel-drivesystemthatseamlesslyshiftspowertotherearwheelswhenrequiredforbettertractionandhandling
AvailableForwardCollisionAlertandLaneDepartureWarning
AvailableFrontandRearParkAssist
AvailableRearVisionCamera
When it comes to occupant protection, the Encores body structure orms a protective cage around the passenger compartment.
Sixty-three percent o the underbody structure is comprised o high-strength steel, while fty-seven percent o the upper body uses
high-strength or ultra-high-strength steel. That protection is complemented with 10 standard air bags, which include:
Driverandfront-passengerfrontalairbags
Driverandfront-passengerkneeairbags
Frontandrearthoraxairbags(alloutboardpositions)
Sidecurtainairbagsforfrontandrearoutboardpassengers
Encores suite o saety eatures is rounded out with exclusive OnStar technology, which includes the Advanced Crash Response
System, emergency assistance and more.
TEN STANDARD AIR BAGSTen standard air bags help to enhance saety perormance.
Frontal (2)
Head-curtain (2)
Knee (2)
Front seat side-impact (2)
Outboard rear side-impact (2)
Veranoshownforreference.Encorehassimilarlayout.Airbaginationcancausesevereinjuryordeathto anyone too close to the air bag when it deploys. Be sure every occupant is properly restrained.
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CONNECTIVITY
Functionality and inotainment connectivity to portable devices are musts or Encores more youthul prospects and this vehicle
defnitely delivers.
BUICK INTELLILINKThis in-car inotainment package eatures:
StandardBuickIntelliLink:The7"high-resolutionLEDcolorscreen provides easy access to many unctions such as phone,CD, satellite radio and FM radio
StandardVoiceRecognition:AllowsvoicecontrolforAM,FM,SiriusXM, CD, USB, Bluetooth, Pandora and Stitcher
Gracenote: Displays artist, album and genre inormationplayed through USB-linked devices, and displays cover art
PandoraInternetRadio:Allowsyoutostreamfree,personallycustomizedradiostationsthroughyoursmartphonetoEncoresaudio system while displaying artist inormation and cover art
StitcherSmartRadio:Personalizesyourlisteningexperiencebyallowingyoutostitchtogetheryourfavoriteradioshows,news stations and podcasts (also smartphone-based)
Full unctionality requires compatible Bluetooth and smartphone. Some devices require USB connectivity. Data plan
rates apply.
BUICK OWNER APPThe Buick owner app gives owners access to practical, unctional eatures at the touch o a button:
FindMyCarmappingfeature
EasyserviceschedulingattheirlocalBuickdealership
RoadsideAssistance
Warninglightvisualreferenceguide
OwnersManualinformation
CurrentBuickoffersanddealerlocation
ONSTAR REMOTELINK MOBILE APPThis app allows Buick Encore customers to take control o their vehiclesand their world
rom most iPhoneandAndroid-basedsmartphones.TheappoffersEncorecustomersthe
ollowing eatures rom anywhere they have cellular service:
Remotelycontrolvariousfunctions Lock/unlock doors rom any distance
Start the vehicle remotely (based on vehicle capability) Activate the horn and lights to help locate their vehicle
Retrieveremotevehicleinformation Fuel tank level Oil lie Tire pressure Hands-ree inormation (number, minutes, expiration)
Contactassistancewhenneeded(RoadsideAssistance,OnStar,Dealer)
Retrievevehicleinformation(VIN,makeandmodel,OnStaraccountnumber)
Encourage customers to visit onstar.com/portal.connectionsexplore or more details on the OnStar RemoteLink mobile app.
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ENCORE CONTENT
STANDARD
OPTIONAL
1.4LTurboengineand6-speedtransmissionprovidingfueleconomyofatleast30mpghighway
Chromewaterfallgrille,chromeportholes,accentsandsurrounds, and projector beam headlamps
SofttouchIP,fabric-wrappedA-pillars,chromeaccents,woodgrain trim and ambient lighting
QuietTuning
18"Aluminumwheels
Paintedlowers,similartotodaysBuickEnclave,withsilverskid plates
StabiliTrak/ABS(includesTractionControl)
10Airbags:frontal/curtain/thorax/knee7"ColorConnectedRadiowithIntelliLink/CD/
SiriusXM/USB
Tiltandtelescopingleather-wrappedsteeringwheelwithredundant audio controls
RemoteKeylessEntry
Powerwindows(express-downallwindows,express-upor driver)
Power,heatedoutsiderearviewmirrors
DriverInformationCenterwithcompass
Exteriortemperaturedisplay
6-waypowerdriverseatwithpowerlumbaradjustment
Split-foldingsecond-rowseatforatloadsurface
Front-passengerat-foldingseat
Upscalefabric/leatheretteseats
All-wheeldrive
Leather-appointedseatsw/heatanddrivermemory
Heatedsteeringwheel
Remotestart
DualautoHVAC
Rearviewcamera
120-voltoutlet
PremiumBose audio
Navigation(w/IntelliLink)
18"Chromewheels
Sunroof
FrontandRearParkAssist
ForwardCollisionAlert
LaneDepartureWarning
Rainsensewipers
6-waypowerpassengerseatw/powerlumbaradjustment
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WHEELS
INTERIOR AND EXTERIOR COLORS
Nine exterior colors and three interior colors will be oered.
EXTERIOR COLORS INTERIOR
Upscale Fabric w/Leatherette Accents Leather-Appointed
Ebony Medium Titanium Ebony Medium Titanium Saddle
White Pearl Tricoat A A A A A
Quicksilver Metallic A A A A
Satin Steel Gray Metallic A A A A
Brilliant Blue Metallic A A A A
Glacier Blue Metallic A A A A
Ruby Red Metallic A A A A
Cocoa Silver Metallic A A A
Deep Espresso Brown Metallic A A A
Carbon Black Metallic A A A A A
A = Available = Not Available
Standard 18-inch Aluminum Wheel Optional 18-inch Chrome Plated Wheel
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OVERVIEW
Body style/driveline small luxury crossover, ront-engine/ront-wheel drive and all-wheel drive
Construction body-rame integral
EPA vehicle class sport utility vehicle
Manuacturing location Bupyeong, South Korea (or North America)
ENGINE
Type 1.4L turbocharged DOHC I-4
Displacement (cu. in./cc) 83.2/1364
Bore and stroke (in./mm) 2.85 x 3.25/72.5 x 82.6
Block material cast iron
Cylinder head material cast aluminum
Valvetrain dual overhead camshats, our valves per cylinder, double continuously cam phaser intakeand exhaust (DCVCP)
Ignition system coil-on-plugFuel delivery sequential multi-port uel injection with electronic throttle control
Compression ratio 9.5:1
Horsepower (hp/kW @ rpm) 140/103 @ 4900 (est.)
Torque (lb-t/Nm @ rpm) 148/200 @ 1850 (est.)
Recommended uel regular unleaded
Max engine speed (rpm) 6500
Emissions controls close-coupledandunderoorcatalyticconverters;pre-andpost-oxygensensors
Estimated uel economy TBD
TRANSMISSION
Type Hydra-Matic 6T40 six-speed automatic
Gear ratios (:1) 6.14 spreadFirst 4.58
Second 2.96
Third 1.91
Fourth 1.44
Fith 1.00
Sixth 0.74
Reverse 2.94
Final drive 3.53
CHASSIS/SUSPENSION
Front MacPhersonstrutwithcoil-overspring;direct-actingstabilizerbar;steel4-or6-pointrigidattachment ront cross-member
Rear compoundcrank(torsionbeam);coilspringswithtwin-tubeshockabsorbers
Steering type column-mountedelectricpowersteering;rack-and-piniongear(straightratio)
Steering ratio 16:1
Steering wheel turns, lock-to-lock 2.72
Turning circle, curb-to-curb (t./m) 36.7/11.2
PRELIMINARY SPECIFICATIONS
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BRAKES
Type four-wheeldiscwithventilatedfrontdiscsandsolidreardiscs;standardABS
Brake rotor diameter x thickness (in./mm) ront: 11.8 x 1.0/300 x 26, ventilated discs
rear: 10.6 x 0.5/268 x 12, solid discs
Anti-lock braking system Mando MGH60 Chassis Controls: ABS/TCS/ESC with rollover mitigation
WHEELS/TIRES
Wheels 18 x 7-inch painted aluminum (std.)
18 x 7-inch chromed aluminum (opt.)
Tires P215/55R18 AL3 blackwall
EXTERIOR DIMENSIONS
Wheelbase (in./mm) 100.6/2555
Overall length (in./mm) 168.5/4278
Overall width (in./mm) 69.9/1774
Overall height (in./mm) 64.8/1646Track (in./mm) ront: 60.6/1540
rear: 60.6/1540
Curb weight (lb./kg) FWD: 3190/1447
AWD: 3309/1501
Minimum ground clearance (in./mm) 6.2/158
INTERIOR DIMENSIONS
Seating capacity (ront/rear) 2/3
Head room (in./mm) ront: 39.6/1005
rear: 38.8/985
Leg room (in./mm) ront: 40.8/1037
rear: 38.8/908Shoulder room (in./mm) ront: 54.1/1376
rear: 52.5/1333
Hip room (in./mm) ront: 51.7/1312
rear: 50.1/1272
Cargo volume (cu. t./L) 18.8/533 (behind rear seat)
48.4/1372 (rear seat olded)
CAPACITIES
Fuel tank (gal./L) 13.7/52
Engine oil (qt./L) 4.75/4.5
Cooling system (qt./L) 6.9/6.5
GVWR (lb./kg) FWD: 4255/1930AWD: 4374/1984
NOTE: Inormation shown is current at time o publication.
PRELIMINARY SPECIFICATIONS