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Copyright © 2015 Accenture and SAS. All Rights Reserved. Energy Sector Joint Value and Case Studies November 2015

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Page 1: Energy Sector Joint Value and Case Studies - SAS: Analytics ......Joint Success Shell Downstream BUSINESS ISSUE • Only 10 percent (7,500,000 out of 75,00,000 customers per week)

Copyright © 2015 Accenture and SAS. All Rights Reserved.

Energy Sector

Joint Value and Case Studies

November 2015

Page 2: Energy Sector Joint Value and Case Studies - SAS: Analytics ......Joint Success Shell Downstream BUSINESS ISSUE • Only 10 percent (7,500,000 out of 75,00,000 customers per week)

Accenture and SAS The Best in the Business

> Positioned in the leaders quadrant for Advanced

Analytics Platforms and Business Intelligence and

Analytics Platforms (Gartner, Feb 2015)

> Consistently rated as a leader in Gartner’s Magic

Quadrants (across 9 categories)

> Used at more than 70,000 sites in over 134 countries

> 91% of the top 100 Fortune Global list 2014 make use

of SAS®

Accenture’s business solutions, powered by SAS’ pioneering analytics, help clients

advance on the journey to ROI

> Positioned in Leader’s Quadrant for Business Analytics

Services (Gartner, Sep 2015)

> Named leader in the Business Intelligence Services in

Asia Pacific by Forrester (Q4- 2013)

> One of the largest global providers of BI services

> Market leader in the area of consulting and

implementation

Copyright © 2015 Accenture and SAS. All Rights Reserved.

Page 3: Energy Sector Joint Value and Case Studies - SAS: Analytics ......Joint Success Shell Downstream BUSINESS ISSUE • Only 10 percent (7,500,000 out of 75,00,000 customers per week)

Accenture - SAS Partnership

> 15 year strategic alliance

> CEO to CEO commitment

> 2,500+ SAS-trained

delivery consultants

> 12 joint offerings

> 12+ Accenture centers

with SAS expertise

> 250+ projects

completed

> New commercial

models and flexible

pricing

Shared Vision

Analytics and Big Data

High Performance Computing

Cloud

Internet of things

State of the Art Technology Labs

Copyright © 2015 Accenture and SAS. All Rights Reserved.

Page 4: Energy Sector Joint Value and Case Studies - SAS: Analytics ......Joint Success Shell Downstream BUSINESS ISSUE • Only 10 percent (7,500,000 out of 75,00,000 customers per week)

SAS and Energy

500 energy customers worldwide

100% of Fortune500 US Utilities

are SAS customers

1976 SAS founded and 2 utilities

among initial customers

Joint Accenture Successes:

Copyright © 2015 Accenture and SAS. All Rights Reserved.

Page 5: Energy Sector Joint Value and Case Studies - SAS: Analytics ......Joint Success Shell Downstream BUSINESS ISSUE • Only 10 percent (7,500,000 out of 75,00,000 customers per week)

SAS and EnergyKey Drivers

Aging WorkforceRegulatory Risk (Rates,

Emissions, GHG, Water, Trading)

Need for New Business Models and

Development StrategiesAging Assets IT/OT Convergence

Natural Gas Prices and Market Volatility

Deregulation, Privatization, and

Competitive Markets

Computing Infrastructure

Advancements

Changing Mix. Renewables and

Distributed Generation

Copyright © 2015 Accenture and SAS. All Rights Reserved.

Page 6: Energy Sector Joint Value and Case Studies - SAS: Analytics ......Joint Success Shell Downstream BUSINESS ISSUE • Only 10 percent (7,500,000 out of 75,00,000 customers per week)

SAS provides Approachable Analytics – Bridging the gap between IT and

business

SAS for Energy Approachable Analytics

Copyright © 2015 Accenture and SAS. All Rights Reserved.

Scalable to all your data

Interactive and Visual Reporting

Analytical Data Exploration

Analytical Modeling

Approachable Analyticswith SAS

®

Page 7: Energy Sector Joint Value and Case Studies - SAS: Analytics ......Joint Success Shell Downstream BUSINESS ISSUE • Only 10 percent (7,500,000 out of 75,00,000 customers per week)

Approachable Analytics removes the barriers of traditional approaches

SAS for Energy Approachable Analytics

Copyright © 2015 Accenture and SAS. All Rights Reserved.

Scarcity of analytical skillsThe need to grow analytical talent from within

Disjointed, inefficient workflowHow can you fail fast & learn to refine quickly

Tools that aren’t right for the jobLearning curve to create, share and collaborate

Page 8: Energy Sector Joint Value and Case Studies - SAS: Analytics ......Joint Success Shell Downstream BUSINESS ISSUE • Only 10 percent (7,500,000 out of 75,00,000 customers per week)

Approachable Analytics – What does SAS provide and look like today?

SAS for Energy Approachable Analytics

Copyright © 2015 Accenture and SAS. All Rights Reserved.

Influence Relationships

ContributionsData driven

exploration

Eliminating

guesswork with

predictive analytics

Increased

understanding

Page 9: Energy Sector Joint Value and Case Studies - SAS: Analytics ......Joint Success Shell Downstream BUSINESS ISSUE • Only 10 percent (7,500,000 out of 75,00,000 customers per week)

SAS for Energy Big Data Modernisation

• Need to leverage data for risk

finance and risk customers

• Risk data aggregation driving data

governance & better stress testing

• Operational risks (external, internal fraud)

driving surveillance & oversight projects

• Analytics COEs trending up

• “Chief Insights Officer”

Moving to Real Time - Event Stream Processing

Copyright © 2015 Accenture and SAS. All Rights Reserved.

Page 10: Energy Sector Joint Value and Case Studies - SAS: Analytics ......Joint Success Shell Downstream BUSINESS ISSUE • Only 10 percent (7,500,000 out of 75,00,000 customers per week)

SAS for Energy Big Data Modernisation

• Need to leverage data for risk

finance and risk customers

• Risk data aggregation driving data

governance & better stress testing

• Operational risks (external, internal fraud)

driving surveillance & oversight projects

• Analytics COEs trending up

• “Chief Insights Officer”

Event Stream Processing – Sub Second Offer Decisions

Copyright © 2015 Accenture and SAS. All Rights Reserved.

Page 11: Energy Sector Joint Value and Case Studies - SAS: Analytics ......Joint Success Shell Downstream BUSINESS ISSUE • Only 10 percent (7,500,000 out of 75,00,000 customers per week)

SAS for EnergyAnalytic Areas of Focus

SAS Customer Intelligence

SAS PMW for SAP HANA

SAS Visual Analytics

SAS Visual Analytics

SAS Visual Statistics

SAS Security Intelligence

SAS Energy Forecasting

SAS BookRunner

SAS Visual Analytics

SAS Asset Performance Analytics

SAS Event Stream Processing

SAS Visual Analytics

ENABLEMENT: IN-DATABASE HADOOP HANA GRID ESP IN-MEMORY CLOUD

Behavioral Analytics

Social & Sentiment Analytics

Channel Optimization

Program / Product Design

Energy Forecasting

Renewables Forecasting

Portfolio Optimization

Trade Risk Management

Revenue Assurance

Billing and Usage Analytics

Work Order and Resource Optimization

Exploration and Production

Reliability Management

Cost Performance Analytics

Fleet and Asset Performance

Predictive Maintenance

D ATA M A N A G E M E N T D ATA M A N A G E M E N TThe Connected

Utility

Copyright © 2015 Accenture and SAS. All Rights Reserved.

Page 12: Energy Sector Joint Value and Case Studies - SAS: Analytics ......Joint Success Shell Downstream BUSINESS ISSUE • Only 10 percent (7,500,000 out of 75,00,000 customers per week)

SAS for EnergyAccenture Capabilities and Skills

SAS Customer Intelligence

SAS PMW for SAP HANA

SAS Visual Analytics

SAS Visual Analytics

SAS Visual Statistics

SAS Security Intelligence

SAS Energy Forecasting

SAS BookRunner

SAS Visual Analytics

SAS Asset Performance Analytics

SAS Event Stream Processing

SAS Visual Analytics

ENABLEMENT: IN-DATABASE HADOOP HANA GRID ESP IN-MEMORY CLOUD

Behavioral Analytics

Social & Sentiment Analytics

Channel Optimization

Program / Product Design

Energy Forecasting

Renewables Forecasting

Portfolio Optimization

Trade Risk Management

Revenue Assurance

Billing and Usage Analytics

Work Order and Resource Optimization

Exploration and Production

Reliability Management

Cost Performance Analytics

Fleet and Asset Performance

Predictive Maintenance

D ATA M A N A G E M E N T D ATA M A N A G E M E N TThe Connected

Utility

Barcelona

Supply Chain

CoE

Milan Risk CoE

Accenture

Customer

Analytics CoE

Rome VA Factory

Naples BI CoE

Frankfurt

Analytics

Innovation Centre

Copyright © 2015 Accenture and SAS. All Rights Reserved.

Page 13: Energy Sector Joint Value and Case Studies - SAS: Analytics ......Joint Success Shell Downstream BUSINESS ISSUE • Only 10 percent (7,500,000 out of 75,00,000 customers per week)

Joint Success Shell Downstream BUSINESS ISSUE

• Only 10 percent (7,500,000 out of 75,00,000 customers per week) of Shell customers are signed to its loyalty program, challenging

insight into customer behavior and buying patterns.

• This retail market represents a large profitable opportunity. Shell Downstream International represents two-thirds of Shell’s employees.

• Shell lacked a single customer view and was unable to produce effective real-time offers.

• Outsourced campaign management was resulting to a lack of control.

• Ultimately, lacking significant marginal growth would force Shell to reevaluate and its presence in retail markets and possibly withdrawal

as many of its competitors have.

ENABLING TECHNOLOGY

• SAS® Marketing Automation

• SAS® Marketing Optimization

PARTNER SOLUTION

• Shell will migrate marketing campaigns in-house to regain control, develop a single customer view and enable effective offer

management.

• This project is expected to span 33-36 countries.

• Shell plans to run marketing campaigns with SAS and real-time offers at the pump, utilizing Call Center, email, direct mail and in-store

marketing channels.

• This approach will increase Shell’s retail revenue significantly over the next three years.

• Shell plans to gain competitive advantage and market share.

• This strategy will increase Shell’s customer retention and potential for new business by acquiring retail customers from its competitors.

• ROI to date has been ~$1m per month

Copyright © 2015 Accenture and SAS. All Rights Reserved.

Page 14: Energy Sector Joint Value and Case Studies - SAS: Analytics ......Joint Success Shell Downstream BUSINESS ISSUE • Only 10 percent (7,500,000 out of 75,00,000 customers per week)

Joint Success Eni SpaBUSINESS ISSUES

• Not able to easily integrate and visualize risk analysis across multiple risk types

• Currently duplicating risk management processes and controls within different business units

• Face high risk of failing to meet regulatory compliance without integrated processes and

comprehensive reporting

• Desired one system to facilitate risk management, including evaluation, stress testing, scenario

analysis and impact on strategic plans

SOLUTION

• SAS® OpRisk Management

• SAS® Visual Analytics

• SAS® Enterprise Miner™

• SAS® Financial Management

• SAS® Grid Manager

RESULTS

• Obtain an enterprise-wide view of risk exposure to improve strategic planning

• Achieve better control of financial performance and improved confidence in achieving financial

targets

• Create a scalable “risk factory” to manage new types of risk and widespread use

• Establish an institutional reporting system through SAS® Visual Analytics and the “risk factory” to

access all information in its “everywhere” mode

“We are an integrated

energy company, active in

85 countries. Using OpRisk

Management and Visual

Analytics is the right way to

make risk management

decisions at the executive

level. We used to think SAS

was complex and difficult

but Visual Analytics makes

SAS easy.”

Copyright © 2015 Accenture and SAS. All Rights Reserved.

Page 15: Energy Sector Joint Value and Case Studies - SAS: Analytics ......Joint Success Shell Downstream BUSINESS ISSUE • Only 10 percent (7,500,000 out of 75,00,000 customers per week)

Joint Success Aera Energy

BUSINESS GOALS• Increase operational lifetime of low-volume, steam-injected wells

• Maximize production output by improving equipment reliability

• Reduce operational costs and optimize maintenance schedules

• Develop a culture of analytics for more informed decisions

SOLUTION• SAS® Predictive Asset Maintenance

• SAS® Visual Analytics for descriptive analysis, real-time surveillance and predictive analytics

EXPECTED RESULTS• Lower costs through more efficient product and maintenance processes

• Potential to increase production at the rate of $200,000,000 in incremental annual revenue

• Longer production life of mature, resource-intensive wells

• Share insights from real-time surveillance and predictive analytics on mobile devices

“We will monitor and

optimize all assets 24

hours a day, seven days a

week, 365 days a year.”

“Producing an extra one

quarter to half a barrel per

well each day will provide

as much as $200,000,000

a year in incremental

revenue.”

Copyright © 2015 Accenture and SAS. All Rights Reserved.

Page 16: Energy Sector Joint Value and Case Studies - SAS: Analytics ......Joint Success Shell Downstream BUSINESS ISSUE • Only 10 percent (7,500,000 out of 75,00,000 customers per week)

Our Team Key Contacts

SAS

Remco den Heijer ([email protected])

Joe Hegarty ([email protected])

Brian O’Rourke ([email protected])

Ron Fonseca ([email protected]

Eric Kong ([email protected])

Steven Smith ([email protected])

Cynthia Rowe ([email protected])

Accenture

David Schwartz ([email protected])

We have a strong global team ready to support you

Global and EALA:

UKI:

Americas:

APAC:

Offerings:

Enablement:

Copyright © 2015 Accenture and SAS. All Rights Reserved.