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ENERGY STAR Version 3 Overview NCEEA February 22, 2012 Presented by Amber W. Stewart, ICF International

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Page 1: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

ENERGY STAR Version 3 Overview

NCEEAFebruary 22, 2012

Presented by Amber W. Stewart, ICF International

Page 2: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

Outline

• Introduction• ENERGY STAR in NC• Marketing Tools and Messaging• Why Market and How?• Discussion

Page 3: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

Introduction

Page 4: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

The ENERGY STAR brand promise

• Cost-effective• Meaningful improvement in efficiency• Equal or better performance

CFL Quality

Lifetime

Reliability

Starting time

Color

Page 5: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

Why a New Spec?

• As new national and regional energy codes were rapidly increasing, EPA recognized that new guidelines were needed to ensure that ENERGY STAR qualified homes continued to represent a meaningful improvement in energy efficiency over homes built to code and standard building practices.

• EPA also felt that augmenting the guidelines with cost-effective energy efficiency technologies and building science practices will help improve:– Home efficiency– Durability, and– Indoor air quality of ENERGY STAR qualified homes.

Page 6: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

Number of ENERGY STAR Qualified Homes

Page 7: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

Market Share of ENERGY STAR Qualified Homes

Page 8: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

The Basics

If you want your homes to be:

Affordable Comfortable Durable

Building science says to have a:

Complete Thermal

Enclosure System

Complete HVAC System

Complete Water

Management System

1 2 3

Page 9: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

Version 3

Core Efficiency MeasuresGuarantees that

efficiency measures areincluded in every qualified home.

Mandatory Inspection Checklists

Sets standards for details that have a critical impact

on efficiency, comfort, quality, and durability.

Builders can choose either one of the two compliance paths to meet the core efficiency measures and mandatory inspection checklists: the Prescriptive Path or the Performance Path.

Page 10: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

Thermal Enclosure System Checklist

• Less than two pages, verified by the Rater.

• Features– High-quality insulation installation.– High-performance windows & doors.– Tightly sealed home.– Reduced thermal bridging in walls.

Page 11: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

HVAC System QI Checklists

• Two checklists, each just two pages.• One verified by Rater, one verified by the HVAC

designer and contractor during their work.• HVAC contractor must be credentialed.

• Features– A right-sized and properly installed heating, cooling,

and duct system.– A ventilation system that meets the industry standard.– Reduced safety and air quality risks from combustion

appliances.

Page 12: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

Water Management System Checklist

• One page verified by the builder during construction.

• Features– Water-managed roof, walls, foundation, site, and building

materials.

Page 13: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

Why 4 Inspection Checklists?

• Sets standards for often-overlooked details that have a critical impact on efficiency, comfort, quality, & durability.

• Reflects 15 years of experience from EPA, researchers, industry, and thousands of partners like you.

How do they improve homes?

• Ensure consistent delivery from design to installation.– Satisfy homebuyer expectations– Maximize value of investments

• Avoid and catch oversights– Continuous improvement– Plan, do, check, act

Page 14: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

Version 3: Added Value

• Value for builders– Better quality and process control– Reduced liability from building failures– Improved control over product quality – Improved customer satisfaction– Reduced risk from complaints

• Value for homeowners– Lower utility bills– Better comfort, durability, and quality– A more livable home

Page 15: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

Update on ENERGY STAR in North Carolina

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The numbers…

Page 17: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

How many homes?

0

2000

4000

6000

8000

10000

12000

ENERGY STAR Qualified Homes Built in North Carolina

Page 18: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

Where are they?

9069

6277

4075

3849

3063

1916

1664

1507

1215

721 713309 296 143

67 Raleigh-Cary, NC

Charlotte-Gastonia-Rock Hill, NC-SC

Fayetteville, NC

Other

Durham, NC

Jacksonville, NC

Asheville, NC

Wilmington, NC

Greensboro-High Point, NC

Winston-Salem, NC

Burlington, NC

Hickory-Lenoir-Morganton, NC

Greenville, NC

Rocky Mount, NC

Goldsboro, NC

Page 19: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

Marketing Tools and Messaging

Page 20: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

Market Research

• Market research shows that:

– Despite the fragile housing market, consumers still have a strong emotional desire to own a home.

– Americans have an increasing interest in purchasing “green” products.

– Americans have a greater interest in energy-efficient homes than “green” homes.

Sources: NAHB June 2011, Pacific Northwest 2011

Page 21: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

Marketing Opportunity

• Builders have an opportunity to appeal to both the emotional desire while presenting a rational argument for energy efficiency.

• By offering even better energy savings, ENERGY STAR helps bridge the gap between what consumers want and what they can afford.

Page 22: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

New Consumer Messaging Platform

• Marketing Objective– Aspirational and Emotional Appeal

• Tie into the homeownership desire for performance, durability, and comfort with an emotional hook

– Rational Appeal• Make a rational case for energy efficiency that builds on

building science, quality assurance, third party verification

– Leverage the ENERGY STAR Brand• Develop a look and feel that falls within the guidelines

of the ENERGY STAR brand

Page 23: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

New Consumer Messaging Platform

• Hook: Better is better.– An ENERGY STAR qualified home is always

built better and built to last because the best, tried-and-true, integrated construction practices are used from the ground up.

• Four Pillars1. Peace of Mind2. Enduring Quality3. Wall-to-Wall Comfort4. Proven Value

These are the focus of the new Consumer Brochure.

Page 24: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

New Consumer Brochure

Page 25: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

New Consumer Outreach Materials

• Factsheets– Thermal Enclosure– Water Management– Heating and Cooling– Lighting and Appliances– Independent Testing and

Verification

Page 26: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

New Consumer Materials Under Development for 2012

• Consumer Web Pages• Consumer Video • Online House Illustration

– Draft Concept

Page 27: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

20th Anniversary Marks

May be used on promotional materials that celebrate an organization’s commitment to and partnership with the ENERGY STAR program, including:

BrochuresWebsiteAdvertisementsPromotional materials

Page 28: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

New Partner Web page

Page 29: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

Why Market and How?

Differentiation

Page 30: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

• Real energy efficiency

• Quality• Trustworthiness• Environmental

leadership

=

Associate Yourself with a Nationally Recognized Brand

By the end of 2010, 80% of U.S. households recognized the ENERGY STAR label.

Page 31: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

Reiterate New Marketing Messages

1. Peace of Mind2. Enduring Quality3. Wall-to-Wall Comfort4. Proven Value

Page 32: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

Overcome consumer confusion

• Aren’t all new homes energy efficient?• What’s an ENERGY STAR qualified

home?• Who’s really green?• What does green mean?• ENERGY STAR builders just offer

ENERGY STAR appliances, right?

Page 33: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

Talk about ENERGY STAR

• 0 discussion = 0 benefit to you• Train salespeople and make them accountable• Connect with other key players in your market

– Appraisers– Lenders– Real Estate Agents– Local government officials– Media– Etc.

Page 34: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

Marketing best practices

• To get the most out of your partnership, we recommend integrating ENERGY STAR into your full marketing campaign including:

– Website and social media– Advertisements– Point-of-sale materials– Promotional materials

Page 35: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

Two-step process

1. Display the ENERGY STAR logo

(be sure to follow the Brand Identity Guidelines!)

AND

2. Explain ENERGY STAR’s value to homebuyers.

Page 36: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

In Summary

• NC is a leader in energy efficiency. Keep up the good work!

• EPA has created new marketing messaging and tools to help you sell and market ENERGY STAR qualified homes.

• EPA is always looking for feedback so please let us know how the new messaging and tools are working for you!

Page 37: ENERGY STAR Version 3 Overview - North Carolina Energy ...ncenergystar.org/sites/ncenergystar.org/files/... · • HVAC contractor must be credentialed. ... Wilmington, NC Greensboro-High

Discussion

ENERGY STAR for New Homes Main: www.energystar.gov/newhomespartnersTechnical: www.energystar.gov/newhomesguidelines

Email: [email protected]

Now on Twitter and Facebook!

@energystarhomes

facebook.com/energystar

Amber StewartAccount ManagerENERGY STAR for New Homes ProgramICF [email protected]