Curriculum Vitae

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Taher MHD Zakaria Ghazal

TEL: 00971 50 773 84 86

EMAIL: Ghazal1000@hotmail.com

http://www.linkedin.com/pub/engr-taher-ghazal/7a/73b/838

Personal Information:

Nationality: Syrian.

Sex: Male.

Date of Birth / Age: 1st May 1986 / 30 years.

(Born in UAE – Al Ain).

Marital Status: Married.

Visa status: UAE Resident

Profile Summary

A committed senior lecturer with over 4 years of experience at leading academic institutions teaching

students from various social and cultural backgrounds. Possessing excellent administrative, verbal

communication and written skills along with constructive and effective teaching methods that

promote a stimulating learning environment. Able to work in a managerial role or as part of team

and having the proven ability to successfully work to tight schedules and deadlines. Innovative IS/IT

professional of 3 years of experience with important record of accomplishments. Possessing strong

analytical and reasoning skills. Able to solve problems in tight deadline environments. A highly

qualified senior system analyst with excellent communication skills. Experienced in project

management, application development, operational audit, and customer service.

Looking for an suitable academic opportunity in universities or colleges of further education to make

a strong contribution by utilizing and expanding upon related education, skills, experiences and

capabilities.

Curriculum Vitae

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Cover Page

I am a seasoned professional looking for challenging opportunities in the Information Technology arena. I have excellent analytical and problem resolution skills, superior team building and motivational skills. I subscribe and review most industry standards publications. I have the outstanding ability to predict or foresee potential problems and avenues for new business opportunities. I also have the ability to bring proven strategies to the table - yet am flexible enough to recognize viable alternatives available for business practices required in successful process implementation and deployment activities.

I have over 8h years of experience in the Information System/Technology Industry. I have worked as an Instructor, Adjunct Lecturer, Adjunct Tutor, IT Support Engineer, IT Specialist Engineer, Systems Analyst, Business Analyst, Applications Analyst and Sr. Business/Systems for the major Automotive, Contracting, Engineering, Utility, Health care, Communication, Federal Government agencies/industries and recently I have proven a very good skills in leading STEAM application projects.

I have written to various documentation standards to include Federal Government, Utilities, Banking and manufacturing. I have prepared Cost Benefit Analysis, Mission Needs Statements, Feasibility Studies, Functional Requirements documents, and SDLC documentation. I have also created derivatives of these documents to satisfy individual contract needs.

I have extensive experience in full life-cycle development, user interface, and systems implementation. With few exceptions, I have assembled winning teams, of varied skills to ensure total systems development, acceptance and deployment in the user community. I also maintain a familiarity with several automated PM/SEI tools.

Always looking for new opportunities to help build and/or support mission objectives.

Respectfully Yours, Engr. Taher Ghazal

References are available from UAE, KSA, OMAN & Others on Demand.

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Education:

May 2013 British University in Dubai (BUiD). Master of Science in Information Technology Management (Research-Based Master). AGPA of (B).

I graduated from university with an AGPA of (B); I was awarded a 20% discount on

my university fees. I was also honored at the University for the Role of STUDENTS

REPRESENTATIVE of my students’ Intake. Also, I received 10+ Recommendation letters.

In addition, six of my projects were implemented in the real life.

Feb 2011 Al Ain University of Science and Technology (AAU). Bachelor of Science in Software Engineering. AGPA of 3.07 out of 4.0 (B).

I graduated from university with an AGPA of 3.07 out of 4.0 (B), for which I was

awarded a 30% discount on my university fees. I was also honored at the University for the

Role of VICE CHAIRMAN of the students’ association. My graduation project was

implemented in the university at the Institutional Research Center.

Jun 2004 Khalid Bin Al-Waleed Government High School. (UAE) General secondary certification. (79.7%) Scientific Stream.

Qualification & Professional Courses:

Oct 2015 Cisco Networking Academy

IT Essentials

July 2014 Technology Incubation

Center

TIC CIU Certification in Operating Systems

May 2014 Technology Incubation

Center

Cambridge Certified Security Associate

April 2014 Technology Incubation

Center

Cambridge Certificated E-commerce

Associate

February 2014 Technology Incubation

Center

Cambridge Certified Internet Associate

January 2014 Technology Incubation

Center

Cambridge Certified Web Publisher

Feb 2012 at University of Wollongong

in Dubai (UOWD).

International English Language Testing

System (IELTS) Score (6.5).

May 2013 Teracom Training Institute

Certified Telecommunications Analyst (CTA)

Oct 2012 IC3

Internet and Computing Core Certification

September 2012 IC3

Living Online

October 2012 Learn Firm

Quality Tool

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November 2012 Learn Firm

Six Sigma Overview

March 2011 Belmont University

IT Business Manager Certification

Jun 2008 Microsoft

(MCSE) Microsoft Certified Systems

Engineer, Windows Server 2003.

(MCSA) Microsoft Certified Systems

Administrator, Windows Server 2003.

(MCTS) Microsoft Certified Technology

Specialist, Windows Vista Configuration.

Aug 2003 at International English

Institute for Language Studies.

(2 Months) TOEFL Preparation Course.

(1 Month) Advanced Level English (Book-6).

Acadamic Experience:

AL GHURAIR UNIVERSITY – DUBAI (AGU).

Starting from February / 2017 to Present.

Position: Adjunct Lecturer

ACADEMIA MANAGEMENT SOLUTIONS INTERNATIONAL (AMSI).

Al Mawakeb Schools. (Dubai)

Starting from September / 2015 to Present.

Position: Computer Science Instructor

AL KAMAL AMERICAN INTERNATIONAL SCHOOL (AKAIS)

Starting from September / 2016 to Present.

Position: Professional Development Trainer.

THE UNIVERSITY OF WOLLONGONG IN DUBAI (UOWD).

Starting from September / 2014 to August 2015.

Position: Instructor

THE SHAHEED ZULFIKAR ALI BHUTTO INSTITUTE OF SCIENCE AND

TECHNOLOGY (SZABIST)

Starting from March / 2015 to Present.

Position: Adjunct Lecturer

THE UNIVERSITY OF WOLLONGONG IN DUBAI (UOWD).

Starting from September / 2013 to August / 2014.

Position: Adjunct Tutor

AL DAR UNIVERSITY COLLEGE.

Starting from September / 2013 to August / 2014.

Position: Adjunct Lecturer

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Industrial Experience:

SUN ENGINEERING & CONTRACTING CO. (LLC).

May-2011, 2 year and 8 months

Position: Sr. Business/Systems Analyst

RAFAH EST.

Jan-2010, 1 year and 4 months

Position: IT Specialist Engineer

RAFAH EST.

Jan-2009, 1 year

Position: IT Support Engineer

Independent Coursework

Global team-work and intercultural

collaboration, AMSI, 2015/2016

Global diversity and intercultural

communication, AMSI, 2015/2016

STEM content and STEM educational

technology, AMSI, 2015/2016

On-line collaboration and communication

technology, AMSI, 2015/2016

Innovative STEM technology, AMSI,

2015/2016

21st century skills, AMSI, 2015/2016

Global educational systems and approaches,

AMSI, 2015/2016

Collaborative curriculum/instructional design,

AMSI, 2015/2016

Modeling authentic STEM-professional

teamwork processes, AMSI, 2015/2016

CSCL computer-supported collaborative

learning and intercultural competencies,

AMSI, 2015/2016

Teach Like a Champion, AMSI, 2015/2016 BIM Standards / Guidelines | Building

Information Modelling, AMSI, 2015/2016

Agile Software Development with Scrum,

UOWD, 2014

Utilization and purposes of management

information systems, database structure and

data verification methods, UOWD, 2013-2014

Principles and operation of networks,

operating systems, standard software

applications, hardware and related,

Computer College, 2013

Peripheral equipment; basic principles of

system analysis; principles of organization

and project management, UOWD, 2013-2014

Advanced knowledge of School

District/County Office of Education business

applications, and office procedures and

practices, UOWD, 2013-2014

Building a Successful Site Architecture,

UOWD, 2013-2014

Business Information Systems, UOWD,

2013-2014

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Database Processing, UOWD, 2013-2014 Networks & Data Communications, UOWD,

2013-2014

Information System Decision Making,

UOWD, 2013-2014

Information System Management, UOWD,

2013-2014

Information System Security Management,

UOWD, 2013-2014

Emerging Technologies, UOWD, 2013-2014

System development life cycle, UOWD,

2013-2014

Environmental Analysis, UOWD, 2013-2014

SWOT Analysis, UOWD, 2013-2014

Porter’s Five Force Analysis, UOWD, 2013-

2014

Strategic approach, UOWD, 2013-2014

competitive advantages, UOWD, 2013-2014

Customer analysis – STP analysis, UOWD,

2013-2014

Channel analysis, UOWD, 2013-2014

Internal Audit, SEC, 2012-2013

Quality Assurance / Quality Control, SEC,

2012-2013

Document Control, SEC, 2012-2013

Employee Performance Evaluation

Management, SEC, 2012-2013

Change Management, SEC, 2012-2013

Quality Management, SEC, 2012-2013

Quality System (ISO 9000), SEC, 2012-2013

Quality System Documentation, SEC, 2012-

2013

Quality Project Management, SEC, 2012-

2013

ISO 9001:2008 Awareness Training Project

Management, SEC, 2012-2013

ISO 9001:2008 QMS Auditor / Lead Auditor

Training, SEC, 2012-2013

Teaching Assistant

Involve in teaching: Physics I, Calculus I, Computer literacy, Computer Applications,

Robotics, Introduction to Art, Internet Computing, Oriented Business Information Systems,

Information Systems, Algorithms and Data Stricture, Algorithms and Problem Solving,

Mathematics, Math for Business, Statistics, Computer Networks Architecture and

Protocols, Operating System, Foundation of Software Engineering, Information Technology

and Information System, IT Project Management, Software Project Management, Software

requirements and specifications, Software Development Process, Software Metrics,

Measurement and Testing, Multimedia Technology, Formal specifications and Design

Methods, and Object Oriented Analysis & Design for undergraduate.

Curriculum Vitae

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Main Projects:

Project of Sales monitoring system for Al Ealaniah & Dalil Al-Ettihad Newspaper Company.

Project of E-commerce trading for Al-Hadara Center. (Training Project )

Project of Questionnaire System of Institutional Research Center for AAU. ( B.Sc. Project )

Project of Expansion of Questionnaire System of Institutional Research Centre for BUC.

Project of the role of training in determining Citizen-Consumer attitudes toward Use of e-government.

Inherits accounting system.

A comparison study among data mining techniques on Iris data set “Data Mining project”.

Villa Condition Assessment Project “Planning Execution & Control”.

Integration of Project Management Maturity (PMM) based on Capability Maturity Model Integration

(CMMI). ( M.Sc. Project ) (Published)

Main Researches:

KM and e-learning in academic institutions

Training in ERP Systems

Cots vs. Bim – which is better for the

construction industry

CRM IN BANKING

Integrattion IS to enhance Operational CRM

in the Pharmaceutical Industry

Integration of collaboration systems in

hospitality management

KM & Etisalat-UAE

SpartanNash Store’s & VMI

CRM and booking.com

United Nations Database Glitches

Wal-Mart’s CRM and SCM

Mobile Agent Systems (MAS) Security.

Software Agents in Healthcare.

Remote Patient Monitoring and Healthcare

Management using Multi-Agent based

Architecture.

The role of knowledge management and

customer relationship management.

Performance Appraisal Systems.

Creating a Climate for Innovation.

Other Skills:

UAE driving license.

Excellent communication and management skills with very good relationships building.

Able to process and apply new technology.

Good interpersonal skills, self-motivated and hardworking.

Able to plan, schedule and monitor my workload.

Systematic and disciplined, with an analytical approach to problem solving.

Ability to respectfully question ideas and share a point of view with others in support of the business

requirements and needs.

Ability to share system and process knowledge with team members.

Ability to work with various levels of employees ranging from entry level to senior leadership and to collaborate with others.