engagement in multigenerational workplace

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Post on 05-Aug-2015

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• Multigenerational workforce or intergenerational

workforce? What is the difference?

• Which one describes your workplace?

• What does it mean for your company’s retention and

productivity?

• Does your company recognize knowledge

skills and relationships as a major source of

competitive strategy?

• Does it have strategies and benefits in place to

support and recognize employees of all ages?

• How flexible or agile is your workplace?

Why manage Generators

• Optimal employee engagement is not

possible without understanding the age

demographics in your workplace.

• EE is when an employee consistently

seeks excellence and is energized by

work.

Why manage Generators

• Need for transfer of knowledge from

retiring workers

• Co-worker perceptions of the other

generation

• Each generation thinks it brings the most

strengths to the workplace

Key Characteristics Generation Y

• Born between 1980 and 2000

• Highly technical and very intelligent

• Sometimes lack practical skills

• Told they were unique and special

• Want work to be family like

• Strong sense of inclusiveness

• Spiritual and inspired

And now you know…

• BFF – Best Friends

Forever

• 4COL – For Crying Out

Loud

• TGIF – Thank God It’s

Friday

• CD9 – Code 9 (parent)

• GGN – Gotta Go Now

• XOXO – Hugs & Kisses

• WAD – Without a Doubt

• LOL – Laughing Out Loud

• YOLO – You Only Live

Once

• KIR – Kip It Real

• OMG – Oh My God

Sources of Miscommunication

• Different language

• Different priorities

• Different perspectives

• Different skills

General Misunderstandings

• Styles of communication sometimes breed

resistance

• Lack of practical skills leads to the

assumption that their ideas are not valid.

• Desire for immediacy mischaracterized as

a sense of entitlement

Coaching to achieve goals

Workplace Conversations

• Coaching to set goals

• Coaching for positive reinforcement

• Coaching within difficult

conversations