engagementapps
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TRANSCRIPT
The first Facebook marketing platform for posting apps directly into the News Feed
Today, Facebook brand applications are built for Tabs within the Fanpage, but only around
2% of Fans who Like a Page ever return
The majority of user time on Facebook is spent within the News Feed so these applications
never get seen
Of the Fans that do visit the Fanpage, Tab Engagement has decreased 53% since Timeline Launched
Brands can no longer set a custom tab as their default
landing page for non-fans
Tabs are less visible in the Timeline layout
Without the option to set a custom tab as the default view, most users will never see a tab
Many users don’t even realize tabs still exist with
Timeline
’
Use of Facebook over mobile devices is now at 57% and increasing steadily.
Tab applications do not work on mobile which represents a major long-term disadvantage of
a Tab strategy
Studies indicate that Facebook users interact with brands through their News Feed and rarely, if ever, visit a company's
timeline
Nearly all engagement takes place on the news feed, not on the page itself
Regardless of how Facebook changes the appearance of a page, this rarely has a significant impact on engagement.
Brand managers must continue to focus on optimizing
engagement within the news feed
Enables brands to post rich media applications directly into the News Feed
Engage users in the way they most naturally
use Facebook
Engage users with brand experiences and leverage viral mechanics to increase sharing
Positive influence on EdgeRank score
Brand Based Games
Coupon GIveaways Contests & Sweepstakes
Brand Trivia & Quizzes
Group Deals / Flash Sales Choose A Favourite
EngagementApps run across all distribution channels - desktop, tablet and mobile.
Apps are developed in Flash for the desktop version and
in HTML for the tablet and mobile versions.
Sweepstakes App Puzzle Game/Coupon App Coupon App
eBay (Europe) was seeking a Facebook marketing system with which to increase engagement with existing fans, re-activate dormant customers and obtain new fans through a sharing mechanism. eBay decided to run a coupon giveaway EngagementApp promotion which fans could immediately redeem and share with friends.
On 7th March 2012 the campaign was launched. The promotion met the performance criteria on all levels: 75% of fans that activated the widget clicked-through to the eBay website proving high engagement rates with the unit. 45% of previously dormant users (had not bought anything on eBay over the last 6 months) brought to the eBay website through the app became re-activated users.
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