engagenola design session executive summary.ppt

7/30/2019 EngageNOLA Design Session Executive Summary.ppt

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tulane university

new orleans


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Participants

Allison BucklewAmy Boyle CollinsAriella CohenAustin LavinAustin MarksBlake Haney

Brian BordainickCarolina HernandezChristina WadhwaniCleveland SpearsDamien LaManna

Eban WaltersEli AckermanGary JohnsonJameeta YoungbloodJeff GoodJeff Schwartz

Jessica VenegasJessica WhiteJoey LaRocheJohn Adcock

Jonah EvansJonathan BertschKelisha BartholomewKhalil ShahydLaila HlassLavonzell Nicholson

Lindsay DarnellLisa ReyesLiz CummingMichael Grodsky

Miji ParkMinh Thanh NguyenMorgan WilliamsNia DavisNolan MarshallOliver Wise

Rafael DelgadilloRebeca ZunigaTodd RagusaWestley Bayas


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Table of Contents

What is a DesignSession? 3

Objectives 4Our Experience 5Opening Comments 6History of the Future 9

Summary of WorkGuiding Principles 12Accountability 16Election 2010 21Engage/Mobilize 23Communication 31

Closing Comments 35


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The DesignSession methodology has been specifically

developed to overcome issues that causeorganizations to struggle with identity, innovation, andimplementation.

A DesignSession brings together the key stakeholders,from every level of an organization, into anenvironment where collaborative exploration andsolution development are achieved through parallelprocessing and small group teaming.

This process of decision by design fusesplanning/action, design/decision making, and shortterm/long term goals.

Innovative work processes create synergy, groupgenius, and time compression. DesignSessionsaccomplish in a few days what usually takesorganizations three to six months to accomplish usingtraditional linear approaches.

What is a DesignSession?

DesignSessions are supported by a creative and

highkly skilled facilitation team. The facilitation teammanages the creative process in four important ways:

They maintain and distribute appropriatematerials from a knowledge base ofinformation pertinent to clients projects

They use feedback to evaluate and refineprocesses

They design the next iteration of work,frequently a web-based journal or wiki and/orexecutive work product, to turn ideas intoreality

They remove distractions that would normallyimpede concentration and acceleration


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Objectives

Objectives

To develop an understanding of why we arehere, who we are, and why we must act inthe upcoming election

To develop an understanding of the currentpolitical landscape through the municipalelection and beyond

Issues, voters, process

To identify issues of importance to youngprofessionals in New Orleans and how we willaddress them

To create a plan with special strategies forengaging and mobilizing young professionalsin the New Orleans civic and political processin the 2010 election.


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Our Experience

On July 11-12, 2009, approximately 40 young adults

from the city of New Orleans gathered to participatein a two day DesignSession hosted by EngageNOLA.The purpose for meeting was to engage in aconversation around how to bring New Orleans into anew era focusing on the in 2010 elections. Wedeveloped an understanding of why we must actnow develop an advocacy framework around issuesof importance to young adults in New Orleans andstrategies for how to engage and mobilize young

adults in the 2010 election process.

To do so, they engaged in a two-day DesignSessionwhich is a rigorous, collaborative process ofexploration, co-design, assessment, and decision-making. The methodology followed was called Scan,Focus, and Act.

Scan explores a problem from different perspectives

to arrive at fresh insights. They began the Scan phasewith an overview by Morgan Williams of howEngageNOLA was conceived. Groups then rotatedthrough presentations including DemographicInformation and Survey Results; Current Timeline ofElectoral Process; Other Civic EngagementHappening in 2010 Election; Case Study of 504wardand YLC; and Case Study of Learning from Obamaabout Mobilization.

Each participant then did an individual exercise in

which (s)/he outlined their vision of the future state.From this they developed a set of guiding principles.Next, they developed a collective History of theFuture by looking back and identifying landmarkevents in the past 10-15 years that have affected thecity and themselves, what is currently happening,and what they foresaw happening 10 years fromnow.

Focus iterates ideas, processes, and assumptionsfrom many vantage points leading toward a solution.Teams worked in small groups contrasting as is andto be states for four areas of civic and political lifein New Orleans, stretching their thinking andanalyzing potential solutions. Teams reported theirwork as a Legend of the Future,

Act is when participants create and commit to plans

for moving the solution forward. During this phasethey drafted and iterated a set of guiding principles,developed a program for addressing accountabilityin local government, drafted a plan for continuingtheir conversations through the election, created aplan for engaging and mobilizing younger voters in2010, and a communication plan. The followingpages illustrate the decisions each team madeduring the Act phase.


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Opening Comments

EngageNOLA Steering Committee Rep

Thank you for joining us for these two days. I amgoing to give an overview as to who is here, whywe pulled this together, and what our currentobjectives are.

Basically, EngageNola grew out of a conversationover the last five months. This is a lot of folks thatare interested in this moment in the city and aneed for more civic engagement. We have been

meeting for a number of months and havedeveloped some ideas of what we would like tosee. We want to work through where we are withall of you. We have reached out to our networks tohave a larger discussion and to develop a set ofideas with a broader base of people.

Why now? It has been a long four years foreveryone. We know that in our own ways. In light

of the ongoing recovery, there is a persistentsense we are starving for leadership. If we lookaround, one of the issues is the leadership is notsurrounded by the right people.

This is a critical moment in our recovery to make

sure we identify and empower strong leadership.We need to make sure the right person is in officeand is surrounded by the right leadership.

We are going to come to an understanding of thepolitics and policy behind this through a series ofchat rooms. That will set the landscape of policyissues and the why now. We want to develop a setof guiding principles for the advocacy work to

support local leadership.

After we identify why now is so critical and whatthe landscape is we are working in and theframework we are using, we will develop specificstrategies to mobilize. That is really the real workand why we are here right now to think throughthat more thoroughly. It is the real work we will bedoing moving forward.


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Opening Comments

Lead Facilitator: Rob Evans

What do we do? When do we know we are done?We have all the time we need between now and6pm Saturday to get all this done and to continuea set of conversations that have already takenplace focused on what you can do to make areal, positive difference. This is as much about howas it is about what you are going to engage to do.

The last Presidential election taught us there is a

new way to engage and mobilize. Somethingchanged big time in the way we think aboutpolitical engagement during the last election.

This room is full of people who are yearning tomake a difference in the life of this city and thiscountry.

We are here to Actdevelop an understanding of

what is possible and necessary with the nextelection. You have an event that will hopefullyalign the demographics who want to make adifference.

When you first start this process, you start withScan. Who is here, what ideas do we have, who isdoing what, what are other people doing, what isthe territory, and what is the context.

Creativity is the process of eliminating options.

Focus is trying things out and doing thoughtexperiments for what is possible and what youintend to do. To be effective you need to decidewhat you are not going to do; you need toeliminate options, whether you are a business,NGO or coalition. If you dont know what you arenot going to do, you dont have a strategy. Itmeans everything is open and intended. Part ofthe Focus phase is eliminating options to figure out

what is desirable.

Effective teams tend to put themselves in thefuture and think backwards. You cannot getTHERE fromHERE, but you can get HERE fromTHERE. If you develop a clear picture of there andthen ask how much of that you can bring to lifetoday, you can make things happen. You will havea chance to step into that future and reverse

engineer.

What effective teams take all the weapons ofmass distraction and turn them off (cell phones,Blackberries, etc.). It turns out these things are toxicto a group process. I know the very thought ofputting your phone away for a day is going tomake some of you twitch. What we are here to dois important enough that the outside world can

wait.


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Opening Comments

When phones ring, buzz, vibrate it is l ike opening a

file on your computer. The more files you haveopen, the slower the computer runs. There is nosuch thing as multi-tasking, there is only rapidswitching. The more you switch the more there is arisk for loss and the less you are capable ofbringing to any one of those things you are tryingto do.

The amount of work you get done in three days will

be astounding. We will put you in a small group,give you an assignment, and let you self-facilitate.What happens is when someone steps up, youthen own the work. This is a process that lets youdecide what you want to own.

Speak with purpose, intention, and context. We willspend very little time in a large group setting. Wewill spend most of the time in small groups where

you will have a chance to introduce yourselvesand work more intimately with each other.

"A problem well stated is a problem half-solved.- Charles Kettering

Check your pride/ego at the doorit will be there

when you leave. Remain open to all ideas.

An axiom is something that cannot be proven, itsimply is. For instance:

Everything someone tells you is true; they arereporting their experience of reality. To argue withsomeone elses experience is a waste of time.However, to add someone elses experience to

your experience, is possibly valuable.

Together your experiences are going to be morevaluable than one alone. All of us together aresmarter than any one of us.

The future is only rational in hindsight.

One thing effective teams do is they dont give

themselves all the time in the world. This is not agraduate seminar; this is trying to get somethingdone. Lets hear what is possible over the next fewdays that is worth doing.


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History of the Future


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History of the Future


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Summary of Work


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Guiding PrinciplesThat Reflect our Concerns and Unique Perspectives

Deliverables

Principles and motivating concerns Identification of issues = scan and focusOutlining accountability and measurables

What We NeedOutreach for other groups/organization to get a

better idea of issues and solutionsLogistics and timetable for developing survey

regarding issues for candidates, public officials,

community leaders, etc.Strategy and means for publically

communicating issues, survey results, scorecards,accountability in general

ApproachesAccountability: not views themselves, but getting

views articulatedIdentifying issues, getting candidatesviews, and

holding them accountable

Team: Cleveland Spears, Eli Ackerman, Jeff Schwartz, Laila Hlass, Rebeca Zuniga, Todd Ragusa

Guiding Principles

Concern Principle(We are committed to)

Public and candidates

are not aware of political

process, issues and

solutions

Lack of accessibility to

candidates leaders and

information

Creating forums for NOLA

community to learn about

process/issues/

candidates

Political debate is oftensuperficial and can

devolve into personal

attacks

Confronting superficial,factually inaccurate

claims, divisive tactics,

and language

NOLA community apathetic

and disillusioned

Fostering constructive

discourse

NOLA community is

segregated and

segmented

Holding officials and

candidates accountable

to their words Talking about issues in a

frank and open manner

Not endorsing political

candidates, parties or

legislation


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Issues

Public Safety: criminal justice, police reform,public defenders, emergency prep Public Health: food access, hospitals, basic

services, community health, domestic abuse,mental health

Public transportation: pedestrian/bike,bus/BAT, streetcar/light rail, accessibility,ADA compliance, HSR

Infrastructure: streets, flood protection,

drainage, interagency coordination (S&WB,Entergy, CORPS), NORD, parks and parkways

Education: charters, local control, OPSB,Adult LIT, ESL, special/continuing ed, afterschool, nurseries, pre-K

Environment: coastal restoration, floodprotection, recycling, air/water quality,resource management (CONSVN)

Housing: affordability, ADA compliance,

inclusionary zoning, blight, insurance,finance, homelessness, public housing,NORA, preservation

Economic Development: tax credits,workforce, development, small businessdevelopment, DBE/WBE, diversification,neighborhood development

Issues continued

Governance: taxes, open government,municipal finance, planning, civil service Community development/culture: cultural

preservation, arts/music, gardens, culturaldistricts, creative industry, volunteerism,cleanup, leadership

Race: truth and reconciliation with Katrina,civil rights, immigrant rights, diversity,language accessibility, equal opportunity

and accessibility


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Measuring Accountability

Record candidate positions Written from candidates Public forum = explaining policy Survey (EngageNOLAs version of LWV) Intensive, not superficial Track voting history Catalog previous assessments (BGR,

PARC, etc.) Track divisiveness, race-baiting

Structure for calling out people How to respond

Post-Election accountability/generalaccountability Open government Scorecards Issue specific


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Initiative Date Owner

Write up guiding principles andcirculate to this group

July 13, 2009 Laila

Accept edits/give to board liaison July 15, 2009 Laila

Present to steering committee July 16, 2009 Cleveland

Accept edits/finalize July 30, 2009 Cleveland

Survey- build a list of issues August 3, 2009 Jeff, Eli

Finalize identifying advocacygroups with proposals/solutions

August 3, 2009 Todd

Present issues to steeringcommittee, solicit feedback

August 6, 2009 Cleveland

Finalize with steering committee August 20, 2009 Cleveland + group

Draft survey design August 20October 1, 2009 Laila

Circulate draft survey to steeringcommittee for comment

October 1, 2009 Cleveland

Finalize/publish survey; give toAccountability to distribution

October 5, 2009 Cleveland + group

Pubic forum begins January 13, 2010 Todd

Timeline: July 2009January 2010


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AccountabilityStrategy & Plan for Increasing Accountability in Local Government

Team:Ariella Cohen, Eban Walters, Jessica White, Kelisha Bartholomew, Westley Bayas

Deliverables

Track promisesProvide request of information to candidateswith identified issues and place findings onwebsite, crowd sourced updates onpositions

Increase public awarenessForm coalition to push for open data/

transparency as a campaign priority

Provide information (re: civic meetings,policy changes, local issues, and debates)

CriteriaCriteria used for website updates will be

gathered from the responses toEngageNOLA request, press releases, YPattendance at meetings

How to Track Promises

Written, digital, press releasesWeb designed program (real time updates,easily accessible)

Links to key city documentsSpecific job descriptions

Provide list of issues for candidates/officials toaddress and add answers to website

Work with Blake on Glass Box application thatis easy and attractive to campaigns to use.

Why:Free publicityGet feedback from peopleCrowd source to ensure multiple

perspectivesPulls information from press releases, surveys,

etc. EngageNOLA

Create specific questions (re: positions,

issues, districts) Pitch to candidates campaigns

Application mustSend reminders to point person on

campaign to updateAutomatically informs followers if questions

are or are not receivedEasy to use (by all parties)


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Increase Access to Data and Information

Connect to current leaders in this field andjointly push for open data and tranparency incampaign and office

Push to streamline access to data and lobbyfor:Clear contact person at city hall or office Office of transparency or informationAccess current process and make

recommendations on how it can bestreamlined

Clear placement of information (minutes,budgets)

Simple documents that are easilyunderstandable, executive summaries,bottom line documents

Paper copies at events

Plug into Governance Reform Coalition

Support provided from steering committee(Morgan) and other committee members

Application Components

By candidateBioPress releasesPicturesEvent schedule

Issues component - submitted to EngageNOLAto review

New items Clarity sourcefrom EngageNOLA research

and from candidates


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Document conversations/discussions at events and postonline

ONGOING

Create Facebook group (NOiansfor Accountability)

Ensure EngageNOLArepresentative of GovernanceReform Coalition

July 16, 2009 Westley

Finalize website wishlist July 20, 2009 Ariella, Westley

Online app and presence buildPromote online presence to build

numbers to present to candidatesResearch and identify key players

in open data/info effort

August 2009

Timeline: JulyAugust 2009



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Form coalition to tackle opendata source as a campaignpolicyclearly define

September 2009

Create social media campaignfor open data source

September 2009

Create contact list of non-webcontacts, communication venues

September 10, 2009 Eban

Define committee toengage/track candidates

September 15, 2009 Kelisha

Finalize online application andstructure for candidate responses

September 15, 2009 Areilla, Westley

Begin posting candidate surveyresponses

October 2009

Recommend begin promotingcommunity web-based eventswith candidates

October 2009

Timeline: SeptemberOctober 2009



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Confirm committee of webadministrators

November 2009

Active online presence December 2009

Established relationships and buy-in from each candidate

December 2009

Deadline for completed and up todate survey from each candidateposted online

January 2010

Event/announcement thatinformation is availabledirectpeople to website(s)

January 2010

Convert candidates online

responses to paper copies anddistribute at all relevant events

January 1, 2010 Jessica

Timeline: NovemberJanuary 2010



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Election 2010Strategy & Plan for Continuing this Conversation through the Election

Team: Allison Bucklew, Jeff Good, John, Oliver Wise, Rafael Delgadillo

Deliverables

Draft governance blueprint Leadership structure Committee formation, operations,

leadership Finance Decision-making Definition of a member Relationship to other groups

Coordinator

SteeringCommittee

Task ForceHeads

Partner GroupLiaison

If I Were Mayor Ad-HocDevelopmentCommunicationEventsGovernanceOutreachAccountability

To BeDetermined

Election Cycle

Issues/Education


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Election 2010Strategy & Plan for Continuing this Conversation through the Election

Miscellaneous

To start a new committeeProposal sent to steering committeeSteering committee approves or rejects

Responsibility has to be spread out Chairman vs. committee liaison Template of action Wiki for information, ongoing projects, meeting

minutes

Focus on politics/political engagement Election cycle committee Member groups have to be involved in

committees Steering committee vs. membership committee

Make commitment to support the decisionsmade around requirements and timingPrioritization

Resource commitments definedRoll-out sequencing

Team: Allison Bucklew, Jeff Good, John, Oliver Wise, Rafael Delgadillo

Overview

Steering committee meets regularlyMorgan is informal chair7:30 Thursdays in YLC officeYLC, 504ward, Urban League, Puentes, YURP

two of each onAnyone can comeParticipation expectation agreement

Sub-committee meet regularly

Do the bulk of the workPartner organizations feed into steering

committees

General members meet regularly


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Engage & MobilizeStrategy & Plan for Engaging and Mobilizing the 78K in 2010 Election

An Engaged Person Is Aware of issues in any informed way Knows who represents them Not apathetic Knows they can affect the political process Knows different ways to participate Free to choose

Votes if able Willing to share information People who act on issues they are concerned

about

Team: Christina Wadhwani, Jonah Evans, Jonathan Bertsch, Lavonzell Nicholson, Michael Grodsky,Minh Thanh Nguyen, Nia Davis, Samantha Greenspun

DeliverablesEngage ManifestoDefine 7 (+/-2) methods of engagementNetwork map2010 election goal08 votersList of 7 (+/-2) events that would best engageList of other forms of mobilizationList of people/groups responsible

Methods of Engagement Block party in specific communities

Festivals (education team) Playgrounds/recreational spaces House parties Volunteer opportunities within group

(YLCswim with NOLA) Lunches with YLC and urban league (between JC

event and December) Web Handout bumper stickers

When candidates are announced Monthly Drink for the Cause events EngageNOLA

Drinks for the Cause (HP to bar): POP method(purpose/outcome/protocol) and volunteersolicitation

Public awareness campaign in formal, informalinstitutions and hard to reach groups such as GEDclasses, diversion programs, workforcedevelopment training programs neighborhood

associations, events and gatherings Newsletter translated to other languages Canvassing neighborhoods to engage in

conversations around our group and issues thatpertain to them

Educations and information dissemination Voting Participating in actionattending city council

meetings, writing to elected officials


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Network Map New Orleans Main Streets

Transport for NOLA 504ward

Curex NOLA

Urban League

Trumpet Group

VAYLA-NO

Asian American Student

New Orleans Youth Organizing Coalition

Language Access Coalition

APAS

Dirty Coast Humid Beings

Krewe de Vieux

YLC

UNO

Puentes

Loyola

GNO Fair Housing

LA Bucket Brigade

Goodwill, SELA

MAYS Prep

SENO Crescent Fund

Effective Leadership

Idea Village

Penn Alumni

KODA

GNO, Inc

Digital Media Alliance

Big Brother Big Sister

Who Are We MissingGraduates/undergraduates (college)High school seniorsNon-traditional workers (blue collar, service

industries)Low/middle incomeCivil service workersEMS workersMilitary soldiersApathetic non-voters

Small business ownersParents and grandparentsEVERYBODY!

Who ExistsLatinosAfrican AmericansAsian AmericansSouth Asian Americans

LocalsNon-locals, transientsWhite dudes and dudettesGLBTQ communityReligiousSocial aid and pleaureSex workers


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2010 Election Goals 08 voters (18-34 age)

50% of 08 voters in primary election120,000 votes total

Identify who most likely to not vote again from08

Voters who registered since KatrinaYoung people of color who voted in New

Orleans in 2008 (12,000 target group) EngageNOLA will have its own FOTV efforts

and volunteers Every EngageNOLA event collects phone,email, SMS TXT data

3 months collect volunteer information andvoter information

September: VAYLA will have VAN accessOctober: start phone banking (issues

related)January: college/high school canvassing

Februar: GOTV Next steps

Minh gets VAN access through VAYLAEngageNOLA forms ENGOTV sub-committeeMinh and Jonah hold first meeting on 7/22Do we need to track phone service

providers (frontline SMS)

Methods of Engagement Block party in specific communities

Festivals (education team) Playgrounds/recreational spaces House parties Volunteer opportunities within group

(YLCswim with NOLA) Lunches with YLC and urban league (between JC

event and December) Web Handout bumper stickers

When candidates are announced Monthly Drink for the Cause events EngageNOLA

Drinks for the Cause (HP to bar): POP methodand volunteer solicitation

Public awareness campaign in formal, informalinstitutions and hard to reach groups such as GEDclasses, diversion programs, workforcedevelopment training programs neighborhoodassociations, events and gatherings

Newsletter translated to other languages Canvassing neighborhoods to engage in

conversations around our group and issues thatpertain to them

Educations and information dissemination Voting Participating in actionattending city council

meetings, writing to elected officials


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Engage manifesto Jonathan and LO

Election mobilization August 2009 Michael, Christina, Sam

Identify sub-committee chairs July 22, 2009July 24, 2009

Minh, JonahMichael, Christina

Create engaging events timeline August 2009James Carville August 26, 2009 James Carville

Political lunch (YLC and UrbanLeague = yuppies)

September 2009

Drink for a Cause 1 (possibleentities hosting same event =yuppies)

September 2009

House Parties for a Cause 1(non-yuppies)

September 2009

Volunteer Op 1 September 2009

Sexy Education Session 1 September 2009

Timeline: JulySeptember 2009



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Political lunch 2 (YLC & UrbanLeague = yuppies)

October 2009


October 2009

House Parties for a Cause 2(non-yuppies) October 2009

Volunteer Op 2 October 2009

Sexy Education Session 2 October 2009

Halloween October 2009

Timeline: October 2009



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November 2009


November 2009

House Parties for a Cause 3(non-yuppies) November 2009

Volunteer Op 3 November 2009

Sexy Education Session 3 November 2009

Bayou Classic November 2009

Timeline: November 2009



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December 2009


December 2009

House Parties for a Cause 4(non-yuppies) December 2009

Volunteer Op 4 December 2009

Sexy Education Session 4 December 2009

Announce Candidates December 911, 2009

Candidate Trade Show First week of January 2010 Accountability team

Candidate Debate 1- Dem Third week of January 2010

Candidate Debate 2Rep Fourth week of January 2010

Timeline: December 2009January 2010


Holidays: Christmas (12/25); New Years (1/1); MLK (1/18); Super Bowl (end Jan/beg of Feb)


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Primary February 6, 2010

Night with the candidate February 14, 2010

Mardi Gras February 16, 2010

Candidate debate #3 February 21, 2010

General election March 6, 2010

FQ Fest

Jazz Fest

Bayou Fest

Inauguration May 3, 2010

Timeline: February 2010May 2010



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CommunicationCreate a Communication Strategy

Team: Amy Boyle Collins, Austin Lavin, Blake Haney, Carolina Hernandez, Damien LaManna, Jessica Venegas

Deliverables Revised mission statement to reflect the

thoughts of these two days Press release/speaking points for the two days

to communicate back to our colleagues,community groups, friends, etc.

Web strategySiteWiki/forum

Non-web strategy

Street team Outreach Marketing/branding

MissionTo ensure the advancement of NewOrleans by technically engaging the newgeneration in the political process.

VisionA civically educated and discourseinvolved generation collaborating with

civic leaders and with the community in aforward thinking city.

SlogansDont Vote StupidEngage Against the MachineThe Pyramid Scheme to Save a CityKnow the Game to Change the Game


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Strategy

Engage: vote, inform, educate, learn, l isten,participate, mobilize New generation: focus without exclusion, 79K

registered voters, status quo rejectors Education: information distribution, mapping

exosystem of issues, teaching others, awarenessof voting procedurescivics 101, voting fordummies, design education materials,documentation

Action initiatives: mobilization, networkingopportunities, DesignShops, etc.

Culture: diversity with common purpose,accountability is expected, understandhistorical context, movement, state of mind


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Accountability Issues arent sound bytes Real solutions Do what you say you will do Responsibility Integrity Honesty Keeping candidates to their word Elevating the conversation Track candidates even after they are elected

Collective Advancement Better NOLA A new reality More people want to live here Quality of life is high New leaders Growing middle class Movement

Lower crime rates Empathy for fellow human beings better educated population More people are rejecting status quo Belief that we can make a difference -

empowerment


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Event speaking points July 11, 2009 Amy

Press release, survey results July 16, 2009 Amy

Event wiki July 16, 2009 Robin

Final mission/vision July 20, 2009 Carolina

Web strategy July 21, 2009 Blake

Information architecture wishlist July 21, 2009 Jesica

Social media strategy July 28, 2009 Damien

Marketing/branding September 1, 2009 Damien

Expanded website v2 September 15, 2009 Blake

Non-web strategyPrint materialslanguageEvent announcements

Events calendar

Public relations

Press releases

Media contact list

September 1, 2009 Austin

Timeline: October 2009



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Closing Comments

Lead Facilitator: Rob EvansWe are at the end of two long but very productive days. I just

want to say that what I witness over the last two days are twothings that are difficult in a peer based organization. First,

everyone here at some point took a leadership role and that is

difficult and takes courage. Second, when people did step

up, you collectively allowed that. That takes trust.

Thank you for your efforts over the last two day and for inviting

us to help you along the way.

EngageNOLA Steering Committee RepThe first thing I wanted to say is thank you for a long two daysand we really nailed the objectives. We have a lot on paper

and we are going to get some amazing deliverables from our

team.

We have some questions to work out and I am personally

committed to making sure the push moves forward. It will

happen day by day and week by week. I want to make sure

we have that ongoing momentum.

I hope everyone comes away in some means to make thishappen. The bottom line is that this is what we need as a city

and we are the folks that are going to make that happen.

I would like to acknowledge Rob and the team. It was the

best two day meeting I have ever been apart of.

GroupI know I have said this before, but yesterday there was a

moment when I was sitting in a group and I literally started totear up. It was a great feeling to see this take off and to know

that it was not just an arbitrary thought.

Thank you to you Morgan and to all the members of the

steering committee for having the foresight to have this and

for being so encouraging to new ideas.

As someone that was born and raised here and then left for 12

years and then moved back, I am really invested in this. I am

hoping other people are as well. Right after Katrina I wasgetting to a point where I was hopeless about the city and

was starting to not be interested in being engaged. I guess

what I want say is that if you are on the line or if you are

thinking about not being as involved, it will help to remember

there are people out there like me who need a little push and

support to know that there is something we can do and that

there is hope. There are things that can change in the city for

the better. I want to thank you for that.

You all trusted the steering committee, you gave up a day of

work and a day of your weekend. We really appreciate that.Think you for trusting us.

I think we need to thank the people who really started this and

they have really made this happen and taken it to this point

that we have benefited from. I dont know who you are but I

want to thank you for the great idea and for making it

happen.

engagenola design session executive summary.ppt

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