engaging change

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Engaging change Dave Briggs Community Evangelist www.learningpool.com

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Presentation to Learning Pool 'Hit the North' event in Sheffield in November 2010. All about how L&D folk should see organisational change as an opportunity to position themselves as the best channel for internal comms and cultural change messages using social tech.

TRANSCRIPT

Page 1: Engaging Change

Engaging change

Dave BriggsCommunity Evangelistwww.learningpool.com

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What I do

• Think

• Write

• and

• Talk

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The internet and the cuts.

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Searching for relevance.

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Because: ‘If you don’t like change, you’ll like irrelevance even less’.

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NewsMusicTV

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The question is not ‘how does the internet change the way we do things?’

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It’s ‘how does the internet change the purpose of what we do?’

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Add in the cuts.

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Everyone must justify what they are doing in terms of actual outcomes.

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In other words, in an age of instant publishing, limitless availability of content and always-on connectivity...

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...and where funding will be cut wherever it can’t be justified...

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...how do learning and development folk remain relevant?

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It’s all about positioning.

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Budget cuts mean organisational redesign which means change on a massive scale.

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Everyone says the hardest thing about change is engaging staff.

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(And in this context, we mean the poor saps who are left.)

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Learning and development should be positioned as being the main enabler of organisation-wide change.

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You have the tools with which staff can be informed and engaged with the vision of change on a massive scale.

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Because traditional internal comms just doesn’t cut it anymore.

(It’s mostly irrelevant.)

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E-learning style content.

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Videos and podcasts.

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Live web chats.

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Discussion forums.

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A vital channel for messages to be distributed in the format that suits the recipient.

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Most importantly, the ability for staff to query and clarify in a safe environment.

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After all, the last thing you want is for staff to be grumbling on Facebook.

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As ever, Learning Pool is here to help!

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We’ll be sending you a copy (whether you like it or not).

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Talk to your learning consultant about how you can put together modules and interactive elements to create a change ‘hub’ on your DLE.

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Or if you’d like some help from me and Breda, just get in touch!