engaging with marginalised and diverse groups / ymgysylltu gyda grwpiau amrywiol ac sydd wedi’u...
DESCRIPTION
Lynne MacIntyre of the NHS Wales Centre for Equality and Human Rights delivered this workshop, which aimed to provide an opportunity for participants to consider and discuss some of the issues around the involvement of frequently excluded groups. Participants had the chance to explore general good practice and share experiences and ideas on improving access for “hard to reach” groups.Participants could explain the importance of taking a flexible approach to involvement, provided examples of general good practice for engagement and could identify potential marginalised and/or vulnerable groups across a local and national communities.Fe wnaeth Lynne MacIntyre o Ganolfan y GIG ar gyfer Cydraddoldeb a Hawliau Dynol rhedeg y gweithdy yma, ac roedd yn anelu i roi cyfle i gyfranogwyr cysidro a thrafod rhai o’r materion ynghylch cynhwysiad a grwpiau sydd wedi’u hymyleiddio. Cafodd cyfranogwyr y cyfle i archwilio ymarfer da cyffredinol ac i rannu profiadau a syniadau ar wella gallu grwpiau sydd anodd eu cyrraedd i gyrchu gwasanaethau.Roedd cyfranogwyr yn gallu trafod pwysigrwydd o gael agwedd hyblyg tuag at gynhwysiad, rhoi esiamplau o ymarfer da cyffredinol ar gyfer ymgysylltu ac roedden nhw yn gallu canfod grwpiau potensial a oedd wedi’u hymyleiddio ac /neu yn fregus ar draws cymunedau lleol a chenedlaethol.TRANSCRIPT
Engaging with Marginalised and Diverse Groups
Lynne MacIntyreNHS Wales Centre for Equality &
Human Rights
WWW.com?•What, Who and Why do we want
to communicate?• What are we doing?• Who do we want to engage
with?• Why do we need them to be
involved?
Where are we now?• What Groups are we struggling to
engage with?• What has been tried?• Do other organisations find it
difficult to engage with this Group?
• What makes it difficult?
The ladder of Involvement:•Group initiated and led – the Group has the idea and decide how they want to manage issue/project. organisation is invited as an observer•Group initiated decisions shared – Group has the idea, organisation helps make decisions•Informed – Group is invited to have their say and know why they are involved. Views are taken seriously•Tokensim – Group is asked to have their say about an issue, but are unclear about how they can express •Decoration – The Group are part of an event. However, they do not understand the purpose •Manipulation – Group are told what will be best for them and have no understanding of the issues – although they are asked for input, they do not know how this influences decisions
•Adapted from Arnstein 1969 “Ladder of Participation”
Why do we need to engage?
• Be clear on what you are trying to achieve
• Consider the requirements of PSED
Why do we need to engage?• People have a right to participate in decisions that
directly affect their lives. Moreover, it is common sense, and an accepted aspiration with the NHS that many services, policies and programmes will be more effective if the people and communities they are meant to benefit are involved in their design and, where appropriate, delivery. In this context, people who are vulnerable to discrimination – or marginalised because of location, lifestyle or group – should be involved in an active, free and meaningful way.
A framework for local action – Human Rights in Healthcare
What are the barriers to success?
•What barriers are we aware of?
•What have you learned from previous efforts?
What are the Secrets to success?
•How and where have you been successful?
•Importance of sharing good practice
What does success look like?
•Reflecting on experience
•Analyse information
•Co-Design an Action Plan and Act
•Monitor, Measure and Review