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    Chapter 03

    Industry Profile

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    Indian Engineering Services Industry Profile:

    Every economy consists of three sectors. They are primary sector (extraction such as

    mining, agriculture and fishing), secondary sector (manufacturing) and the tertiary

    sector (service sector). Economies tend to follow a developmental progression that

    takes them from a heavy reliance on primary, toward the development of

    manufacturing and finally toward a more service based structure. Historically,

    manufacturing tended to be more open to international trade and competition than

    services. As a result, there has been a tendency for the first economies to industrialize

    to come under competitive attack by those seeking to industrialize later. The resultant

    shrinkage of manufacturing in the leading economies might explain their growing

    reliance on the service sector. However, currently and prospectively, with dramatic

    cost reduction and speed and reliability improvements in the transportation of people

    and the communication of information, the service sector is one of the most intensive

    international competition. The service sector is the most common workplace in India.

    The service sector consists of the soft parts of the economy such as Technology,

    insurance, government, tourism, banking, retail, education, and social services. In

    soft-sector employment, people use time to deploy knowledge assets, collaboration

    assets, and process-engagement to create productivity, effectiveness, performance

    improvement potential and sustainability. Service industry involves the provision of

    services to businesses as well as final consumers. Services may involve transport,

    distribution and sale of goods from producer to a consumer as may happen in

    wholesaling and retailing, or may involve the provision of a service, such as in pest

    control or entertainment. Goods may be transformed in the process of providing a

    service, as happens in the restaurant industry or in equipment repair. However, the

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    focus is on people interacting with people and serving the customer rather than

    transforming physical goods.

    Service Sector in India today accounts for more than half of India's GDP. According

    to data for the RBI, the share of services contributes to 55.1 per cent of the GDP,

    where as industry, and agriculture in shares 26.4 per cent, and 18.5 per cent

    respectively. This shows the importance of service industry to the Indian economy

    and as service sector now accounts for more than half the GDP marks a watershed in

    the evolution of the Indian economy and takes it closer to the fundamentals of a

    developed economy.

    Indian service industry covers a wide gamut of activities like trading, banking &

    finance, infotainment, real estate, transportation, security, management and technical

    consultancy among several others. The major sectors that combine together to

    constitute service industry in India are listed below

    Information Technology

    Trade

    Education

    Financial services

    Media

    Hospitality, accommodation and food services

    Entertainment, culture and recreation

    Transportation and warehousing

    Storage

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    The IT & ITes sector includes IT services, engineering design and R&D services,

    ITES (IT-enabled services) or BPO and hardware. Today IT and ITeS sectors lead the

    economic growth in terms of employment, export promotion, revenue generation and

    standards of living. As per NASSCOM estimates, IT/ITeS sector (excluding

    hardware) revenues are estimated at USD 87.6 billion in FY 2011-12; and the industry

    is expected to grow by 19 per cent during FY 2012-13. ER&D contributes 16.7

    Billion USD to Indian economy.

    For the purpose of this study an engineering process is defined as a complete

    engineering design cycle activity for a product or a service from the conceptualization

    stage till the pre-manufacturing cycle including the design of the prototype. It also

    extends beyond the manufacturing stage: this includes application like Product Life

    cycle management (PLM) solutions and product reengineering solutions, etc.

    Engineering processes also entail design and R&D activities across industry sectors.

    Besides the design elements of a product or service the engineering process also

    include the infrastructure, equipment and processes used in delivering the service.

    The service offerings in this study are divided into three groups:

    1. Product engineering and R&D

    2. Engineering /Industrial design

    3. Process engineering and R&D

    The decision on what to outsource is based on the company strategies, perceived

    market capabilities and costs.

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    The value chain of EPO services indicates that engineering process outsourcing is

    done at various level of complexity. According to the chart below, the complexity is

    highest when outsourcing the core design and lowest in modeling and drawing.

    Recently, with increasing globalization and growing engineering expertise of the

    suppliers, outsourcing has risen remarkably. As consequent to shrinking product life

    cycles, and increasing pressure to lower costs and retain engineers involved in core

    engineering activities, global engineering outsourcing has been moving up the value

    chain over the years. Overall less complicated engineering process work is still being

    outsourced in higher volumes.

    However, what is essential to the companies, it not to look at the volumes of

    outsourcing of a certain application (such as 3D modeling), but rather to concentrate

    on the drivers, which are changing along with the company/product strategies.

    Companies who have decided to outsource their services to India have normally more

    Product engineeringand R&D

    Product design

    Productdevlopment

    Engineering/Industrial design

    Industrial designservices

    Structural designservices

    MechanicalElectrical Plumbing

    services

    Process engineeringand R&D

    Process design

    Process devlopment

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    than one driver to backup the decision. Thus it is essential to have ER&D activities

    constitutes of CAD, CAM, CAE, Automation services enough experience from the

    own product development processes, comprehensive and updated knowledge of the

    markets and availability of skill level, and finally, a company should have clear idea

    what they want to do and what they expect from the outcome. Organizations can

    provide needed market information and background checks (of the vendors), and

    assist firms to find out the best models for outsourcing.

    Core Design/

    Consept/Idea

    High end Engineering

    Testing and analysis likeFEA/CFD

    Embedded Software

    PLM solution

    Product design

    Design Analysis

    Test Simulation

    2D/3D modeling

    Engineering Chage Order

    Documentation and Control

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    SERVICE OFFERING:

    1. CAD:

    Concept Development

    Product design

    Solid and Surface Modeling

    Engineering Data Porting

    Manufacturing Drawing

    Reverse engineering

    Engineering Change Management

    Plant Layout engineering

    Engineering

    analysis

    CAM,

    processplanning

    3D modeling,

    geometric

    designProduct Life Cycle Management

    CPE

    Surface

    modeling

    Integrated product

    design & PDM

    solutions

    2D drafting &

    drawing

    detailing

    Reverse

    engineerin

    g

    Mechanical CAD/CIM/CAE

    Conceptual

    & eng.

    design

    Legacy

    data

    conversion

    Design

    automation

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    2. CAE:

    Finite Element Meshing

    Static Analysis

    Dynamic Analysis

    Thermal Analysis

    Motion Analysis

    Sampling simulation

    Computational Fluid Dynamics

    3. Plant Engineering:

    Feasibility Study and Facility Audit

    Basic and detail engineering

    Procurement support

    Commissioning Support

    Plant Optimization

    Post project report

    Factory Acceptance Test

    Vendor Co-ordination

    4. Design Automation:

    Application development

    Application Migration

    Software re-engineering

    Software customization

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    Consultancy.

    5. Plant Asset Management:

    Asset Information Management

    Document Management System.

    6. CIM:

    Jigs/Fixture Design

    Tool/Die/Mold Design

    NC Code Generation

    Robotic/Human Simulation

    Work cell Design

    Offline Programming.

    Software Technologies:

    CAD: Pro-E/Wildfire, CATIA V4, V5,iDEAS,Unigraphics, CADDS 5, Inventor

    Series, Solid Designer, Microstation, ME 10, SolidWorks

    CIM: Delmia, FIDES, emWorkplace, ROBCAD, Pro/NC, Unigraphics, Delcam

    CAE: ANSYS, iDEAS Simulation, Pro/Mechanical, ABAQUS, LS DYNA,

    Hypermesh, Nastran, FEMAP, SOFY, CFX

    Plant Assessment Management: Visual Studio, Oracle, SmartPlant P&ID, INTools

    Design Automation: CATIA V4 IUA/GII, CATIA V5 CAA VC++, Pro-Toolkit

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    The ER&D services is divided in to 10 major verticals, where each verticals are

    distinguished depending on the type of products, manufacturing, application,

    technology used. The list is as shown below,

    Automotive

    Telecom

    Consumer Electronics

    Heavy Machinay

    Semiconductor

    Computer Systems

    Aerospace

    Medical Devices

    Energy