english brochure

LOGISTICS&TECHNOLOGY

SOLUTIONSTHAT HELP GROW YOUR BUSINESS

1-800-890-6582 [email protected]

Steve Zinck, President, founded All Canadian Courier in 1989.

All Canadian is a transportation solutions provider with a

clear and concise objective – to help you run your business

effectively and efficiently.

Whether it’s our customized fleet outsourcing solutions or

our timely, dependable and competitive courier services we’ll

take care of your transportation requirements while you’re

taking care of your business.

Unparalleled customer service and our technologically

advanced shipping, tracking and reporting systems

provide the peace-of-mind you need when moving your

shipments around town or across the country.

ALL CANADIAN

MOVING THE PACKAGES THAT MOVE COMMERCE THE ALL CANADIAN WAY

1-800-890-6582 [email protected]

YES, WE CAN


• Deliver a human kidney from Montreal to Halifax for

a transplant.

• Ship TD’s Green Chair to a TV studio in Newfoundland

for a 6:00 am interview with Wayne Gretzky.

• Deliver blood from Canadian Blood Services for a trauma

patient that has just arrived by ambulance on Sunday at 3:00 AM.

• Transport live lab animals from Boston to a Saskatoon hospital.

• Charter an aircraft from Oslo, Norway to St John’s, NFLD to

deliver critical parts for an oil rig shutdown.

• Provide a 2 man team in a 5 Ton truck for an EXPEDITE

shipment from Toronto, ON to Edmonton, AB.

• Supply replacement drivers within the hour for a client

whose drivers have not reported for work.

• Yes, we can answer your calls with a LIVE All Canadian

agent 24-7-365.

However complex your transportation request is, you’ll find

that at All Canadian we are always saying ‘YES WE CAN’!

All Canadian decided that due to the urgency and complexity

of today’s business world we needed expertly trained and

experienced individuals in place to manage the needs of our

customers the All Canadian way.

• Speak with a live agent 24/7

• All Customer Service Representatives are fully trained staff

of All Canadian

• Bilingual Customer Service Representatives

• Call us toll free at 1-800-890-6582

CALL CENTER


SAME DAY SERVICES

VIP

For Very Important Packages our service is unrivalled. VIP is

our fastest service providing immediate pickup and delivery.

STAT

With our STAT option you get fast, reliable and dependable

courier service for all your important deliveries.

Regular

Here’s the ideal solution when you need your shipment

delivered locally by the end of the day.

Next Flight Out

When your shipment has to be in another city on the same

day this premium air service gets the job done. Depending on

your budget your shipment can go door-to-door or be held in a

secure location at the airport for pick-up by an authorized agent.


When you need those

impor tant packages and

documents delivered the

Same Day we’re just a click

away. Whether it’s through

our secure internet por tal

or by phone reach out to

All Canadian for those time

sensitive delivery needs.

Technology Features:

• Web Order Entry

• Real Time P.O.D.

• Mobile Signature Capture

• No More Waybills!

OVERNIGHT SERVICES

Next Day 9:00 AM

Choose Next Day 9:00 AM service for those early-morning

next business day deliveries. It’s a service that’s guaranteed to

most Canadian destinations by 9:00 AM the next business day.

Next Day 10:30 AM

If mid-morning next business day delivery makes sense for

your business needs, choose Next Day 10:30 AM service. It’s

guaranteed to most Canadian destinations by 10:30 AM the

next business day.

Next Day 5:00 PM

If getting your shipment there by end of day on the next

business day is soon enough, choose Next Day 5:00 PM

service. It’s guaranteed to most Canadian destinations by

the end of the next business day.


All Canadian provides a range

of Next Day delivery services.

Whether your shipment

needs to be delivered by the

next morning or by the end

of the next business day we

offer a variety of options to

meet your requirements.

Technology Features:

• Web Order Entry

• Real Time P.O.D.

• International Shipping

• No More Waybills!

Simply visit us at www.allcanadian.com to establish your Smart Login account.

ONLINE SOLUTIONS• Place a Same Day or Overnight order

• View your invoices

• Update your address book

• Import existing contacts

• Search for previous shipment records

• Track the status of your shipment in real-time

• Obtain real-time POD with signature

• Administrator is able to add users to the system

Live Chat

Do you have a question that you need answered in a hurry? Our

Live Chat feature will provide you with the answers at your fingertips.

By logging into the Live Chat you will be instantly connected with

one of our knowledgeable Customer Service Representatives.

Mobile Signature Capture

Our drivers are equipped with Mobile Signature Capture

devices thus allowing you to view the recipient’s signature and

proof of delivery in real-time.


Smart Login

Just a 20-second download

and our All Canadian Courier

logo is placed on your

Desktop, Internet Explorer

toolbar and Quick Launch

taskbar. With this, you’ll have

instant access to our Web

Order Entry System and you’ll

already be logged into your

online account and ready

to place an order! No more

user names and passwords

to remember, you’re always

logged into your account.

Web Order Entry

With our Web Order Entry

system you have the ability to:

Invoicing is simple and customized to your requirements.

• Flexible invoicing options allowing for daily, semi-monthly

and monthly billing

• Electronic invoicing directly to your e-mail will help you stay

organized and with less paper we’re helping the environment

• You choose the layout of your invoice whether by date,

reference field, department or other available options

• Summary page will group charges by your criteria

• Invoices are complete with contact info for your local Sales

Representative, Branch Manager, our Vice President and

President in case you have any questions!

CUSTOMIZED INVOICING


WHY OUTSOURCEvehicles to temporarily increase the size of your fleet to help

you handle business fluctuations smoothly.

All Canadian becomes an extension of your business and helps

you accommodate business cycle fluctuations seamlessly. We

take full responsibility for your fleet providing replacement

drivers and vehicles in the event of breakdowns, vacations

etc. We will help to reduce your administration with our

simplified billing which will allow for easier budgeting and

company forecasting.

When you analyze vehicle acquisition costs, fuel costs, related

salaries and benefits, vehicle maintenance and insurance our

fleet solutions make a lot of sense.

Turn the management of your fleet over to All Canadian

so that you can focus all of your time and energy on your

core business.

Because transportation is what

we do you can focus on what

you do. You can leave the

driving to us!

Whether you need a single

dedicated driver or a fleet

of vehicles All Canadian can

provide a customized, efficient

and cost effective solution to

your fleet requirements.

Our drivers will be trained,

uniformed and equipped to

satisfy your exact requirements.

Your customers won’t notice

the change. When your business

experiences peak volumes we

can provide extra drivers and


We can provide you with the vehicle type and size that will fit

your every need :

• Cars

• Vans

• Cube vans

• Straight trucks

• Tractor Trailers

Our services include :

• Air Charter

• Expedited Services

• Local Cartage

• Extended Ground

• Distribution

• Warehousing

• Same Day Services

• Overnight Services

OUTSOURCING SOLUTIONS


We will provide you with customized, efficient and cost-

effective solutions for all of your fleet requirements. By utilizing

key application features such as reporting, alerts, and GPS

tracking we are able to pro-actively manage and react to

exceptions and report on recurring events.

Following Your Fleet With Pinpoint Accuracy

Some of the many features of Fleet Tracking include Driver Trip

Replay, Activity Snapshot Summaries and Driver Reporting.

Comprehensive Real-Time GPS Reporting

Reports available include Position Reports, Event Reports,

Rule Violation Reports and Points of Interest Reports.

FLEET MANAGEMENT THE RIGHT WAY


CROSS BORDER SERVICES


All Canadian is an international carrier with dedicated staff

and well trained professional drivers ensuring time critical

cross-border transportation services including hand carry,

aircraft charter and expedited solutions utilizing a wide range

of vehicle types.

We transmit both ACE and ACI electronic manifests to cus-

toms and have processes in place that automatically notify our

drivers as soon as a shipment is ready to cross the border either

into the US or into Canada, 24 hours a day, seven days a week.

All Canadian is your transportation solution. We can move

your shipments securely, efficiently and cost-effectively and

expedite your time-critical shipping needs. Allow us to handle

the responsibility of moving your cross border shipments.

Whether you require short-term storage or long-term

warehousing, we provide clean and secure facilities at

competitive rates. Our brightly lit buildings are completely

secure with 24-hour camera surveillance.

We offer anything from large warehousing floor space,

Critical Parts Storage (Strategic Stocking Locations) which

are accessible 24/7, Reverse Logistics, rack space and cross-

docking services.

WAREHOUSING


TAKING THE LEAD THROUGH TECHNOLOGY

We recognized years ago

that in order to provide an

entirely new level of delivery

and logistics service we would

need to invest continuously

in leading edge technologies.

Today our customers, drivers

and staff all have access to

state-of-the-art productivity

tools enabling us to provide

technology driven solutions

that ultimately help deliver

added performance, better

ROI and total logistics support.

As soon as your shipment is entered into our system it is

routed to a dedicated individual who will continuously monitor

the shipment from the initial order placement through to

delivery. Technology plays a vital role in every aspect of

your shipment including pick up, drop off and final billing.

• Secure Web Order Entry (Smart Login)

• Real-time delivery status and signature capture

• GPS tracking system provides real-time tracking of your

dedicated fleet

• Automated reporting

• Industry standard interfaces such as XML, SOAP services and

EDI are fully supported

Our flexible back-end systems allow for easy flow of inbound/

outbound shipment data between networks.


GREEN INITIATIVESAll Canadian is committed to

respecting and protecting the

environment.

All Canadian is a member

of the SmartWay Transport

Partnership, an innovative

collaboration between the

U.S. Environmental Protection

Agency (EPA) and industry

which provides a framework

to assess the environmental

and energy efficiency of goods

movement supply chains.

As part of our ongoing efforts

to attain this objective All

Canadian focuses on the

following initiatives:

• We strive to encourage all customers to suppor t the

environment by accepting electronic invoicing thus

eliminating the use of paper products.

• EFT and EDI capabilities.

• We utilize bikers wherever possible and as necessary to

reduce emissions to assist in a greener environment.

• Demonstrate sustainable development by integrating

environmental considerations into each step of our operations.

• We encourage team members to use their knowledge

and training to make environmentally sound decisions and

promote awareness of environmental policies.

All Canadian is currently looking at solutions such as lower

emission vehicles, fuel efficient tires, additional utilization

of existing vehicles instead of putting more vehicles on the

road, proper driving habits for our fleet, newer and more fuel

efficient vehicles. Additionally, All Canadian is very committed to

introducing automation wherever possible which will serve to

promote a greener environment as well as reducing overall costs.


YUKONNORTHWESTTERRITORIES NUNAVUT

BRITISHCOLUMBIA

ALBERTASASK-

ATCHE-WAN

MANITOBA

ONTARIO

QUEBEC

NEWBRUNSWICK

NOVASCOTIA

PRINCEEDWARDISLAND

NEWFOUNDLAND AND LABRADOR

EXISTING BRANCHESSATELLITE SITESPLANNED EXPANSION

VancouverEdmonton

Calgary

Winnipeg

OttawaMontreal

Mississauga TorontoLondon

Halifax

OUR OFFICES NATIONWIDE TO SERVE YOU BETTER

Iqaluit

Yellowknife

St John

QuebecRegina

Whitehorse

SERVICE PARTNERS

Fredericton

We trust that we’ve made a compelling case for All Canadian.

When you combine our wide range of efficient Fleet

Management services and Courier Delivery options with

vertical market expertise and highly automated systems it’s easy

to see why All Canadian makes the perfect business partner.

Email us at [email protected] or

call 1-800-890-6582.

You can also visit us online at www.allcanadian.com.

CALL, EMAIL OR LOG ON TODAYOUR OFFICES NATIONWIDE TO SERVE YOU BETTER



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