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Page 1: Enhance Systems Private Limited · PDF fileHindustan Unilever Limited ... Rural Marketing Sales forecasting Hindustan Unilever Limited Base Camp Comprehensive Induction program

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Enhance Systems Private Limited

401, Padma Tower -1,

Rajendra Place, New Delhi,

India, Pincode:110008 Email id : [email protected]

Ph. No: +091 011 47286807

Page 2: Enhance Systems Private Limited · PDF fileHindustan Unilever Limited ... Rural Marketing Sales forecasting Hindustan Unilever Limited Base Camp Comprehensive Induction program

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1. Introduction

Enhance Systems Private Limited is an eLearning company based in New Delhi, India, and has

been engaged in providing customized eLearning solutions for over 14 years. Enhance Systems

was registered under the Companies Act, 1956 as a limited company on 17th December’ 1999.

Enhance Systems focuses on design and development of state of the art Learning content and

applications. Enhance customers include many Fortune 100 companies and reputed Indian

companies, like AT&T, PepsiCo, Coca-Cola, Nestle, Hewlett Packard, Xerox, Ranbaxy, Canon,

ICI, Bharti Airtel, Ernst & Young, DLF Premerica, GIZ, Whirlpool, BILT, Avaya Global Connect,

IIT, ICICI Bank, Hindustan Unilever, IDBI Bank, Indiabulls, Reliance, Amway etc.

"Delight through learning" is the motto, and believes they have enabled superior learning for

our customers through "total eLearning solutions" services which include developing

customized content, eLearning software, training management software and learning

consultancy.

Enhance LMS has been installed at 12 sites. These are Airtel, Avaya Global Connect, Xerox, IIT

Delhi, ICI, Reliance Life Insurance, Reliance General Insurance, ICICI Bank and Hindustan

Lever. Besides there are modules on simulation working at ICICI Bank which is a LMS by itself.

In the insurance and finance sector it is installed at Reliance Life Insurance, Reliance General

Insurance, ICICI Group, Religare, and Wealth Zone. Assistance in content development has

been done in the above accounts. Besides for the finance and banking sector content has been

also provided for Centurion Bank of Punjab, IDBI bank, ICICI Prudential, ICICI Lombard and

India Bulls.

Besides this they have developed about 3000 hours of learning content and is now taking care of

the learning needs at ICICI Bank, Nestle, Coca Cola, ICI, AT&T, Avaya, Hewlett Packard,

Canon, Xerox, Frito lay, IIT Delhi, Bharti Airtel, BILT, Amway, Hindustan Lever, India Bulls,

Reliance General Insurance etc.

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1.1. Mission

“To grow to be a leading value based learning company”

1.2. Vision To have a strong learning culture that delights customers, partners and stakeholders.

1.3. Values

To be a value based corporate citizen

To make innovative and challenging intellectual implementations a way of

life

To energize the entrepreneur spirit

To provide instructionally sound and cost effective solutions

1.4. Services

Sales, HR, Banking, Supply Chain and Finance content development

Instruction, graphical user interface (GUI), and database design

Learning Management Systems (LMS)

Software applications for training

Multimedia, Web and LAN based training, education, performance support

Elearning Consultation services.

Graphics, animation, digital audio/video, CD-ROM production

Information delivery using CD-ROM, LANs, WANs, ITV, wireless networks.

Interactive multimedia and Internet/Web training

Elearning Consultation

1.5. Skills

Creating and delivering effective instructional multimedia solutions requires the

concerted effort of people with a variety of skills. At Enhance, projects are handled by a

multi-disciplinary teams including:

Instruction & Curriculum designers Videographers

Computer graphic artists Language translators

Animation experts Content experts & technical writers

Computer music & Midi composers Computer programmers

Digital audio/video engineers Project & Quality managers Consulters

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1.6. Founders & Management

On 17th December’ 1999, Enhance Systems Pvt. Ltd. was incorporated under the Companies Act,

1956. The passion for learning got Mr. Prashant Khanna & Mr. Vineet Sabharwal together which

resulted in formation of Enhance Systems. Their “dream, dare & do” attitude has pushed each

individual to perform at the penultimate level and get the best out of themselves.

Prashant Khanna is an entrepreneur with a degree in engineering. Prashant has over 20 years

experience in Sales and Marketing. The last decade in Enhance has given

him a chance to polish his instructional design, software engineering,

management and strategy skills.

Prashant is an avid follower of the spiritual literature and most of his

learning has this as the guiding light. Spiritual literature of various

religions is immense interest to him. Prashant is passionate about the

merging of religion with modern day business practices.

Vineet Sabharwal is a Chemistry graduated from St. Stephens College & a Post-Graduate

Diploma holder in Computer Applications by Board of Technical

Education, Delhi

Vineet started his career at CMC Ltd., as a software engineer in 1987.

After spending almost 5 years, in the retail banking applications

development and implementation domains, he moved to Kale

Consultants Pvt. Ltd., another company specializing in retail banking

solutions. In 1994, Vineet co-founded Empower Software, an off-shore

development company producing cutting-edge multimedia applications involving graphic

designers, programmers, instructional designers, and project managers. Empower Corporation,

the US based parent company broke new ground in the areas of simulations, games,

performance support, and story-based learning environments. Empower was awarded

Company of the Year in the Innovation Category by NCEITA (North Carolina Electronics and

Information Technology Association) in 1998.

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2. Clientele Information

The list of clients we have provided learning solutions in the past decade are:

Aircel ICICI Bank

Amway IDBI Bank

AT&T IIT Delhi

Avaya Global Connect Indiabulls

Bank of baroda Jindal Steel & Power

Bharti Airtel Johnson and Johnson

BILT Ministry of Tourism, India

Canon Moser Baer

Centurion Bank of Punjab Nestle

Coca Cola NIS Sparta

Colgate Ranbaxy

DLF Premerica Life Insurance Reliance ADAG Group

Encore Capital Religare

Ernst and Young Saint Gobain

Escorts Samsung

E-Value Serve Tally Solutions

FAB Advisors and Mentors Tata Infotech

FritoLay/PepsiCo TV 18

GIZ Videocon

Great Offshore Wealth Advisors

Hewlett Packard Whirlpool

Hindustan Unilever Xerox

ICI

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3. Learning Solutions:

a) Employability Courses

b) Customized Training Content Development

Classroom

Elearning

Games

Simulations

c) Learning Management System (LMS)

d) Performance Management Software Solutions

e) Learning Consultancy

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4. Employability Courses: (off the shelf courses)

Off the Shelf /Online Courses:

Enhance your English (Ready)

Enhance your Negotiation Skills (Under Development)

Master Tele-selling Online (Under Development)

Enhance Tele-support (Under Development)

Adult Learning or Maximize your Learning (Under Development)

Course Detail – Enhance your English (Ready)

Module 1 : Common Mistakes

Module 2 : Effective Communication

Module 3 : Email Writing Skills

Module 4 : Effective Writing Style

Module 5 : Articles & Connectors

Module 6 : Language Quality

Module 7 : Communicating Professionally

a) Calling in sick

b) Dealing with a colleague

c) Giving a presentation

d) Persuading person

e) Negotiating

f) Conducting a Con-call

g) Giving feedback

h) Resolving conflicts

i) Preparing a notice

j) Lunch with a customer

k) Mollifying Customer

Module 8 : Communicating in Common Situations

a) Having people over for dinner

b) Visiting ailing relative

c) Vacation

d) Attend a family wedding

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5. Project History – Content Development

5.1. Banking & Finance Modules

Client Project Modules

ICICI Bank Learning Matrix

Bankers Selling Skill Builder

Book Building

Cash Management Services

Corporate Internet Banking

Enhancing Relationship Value

NRI Services

Performance feedback

RAROC

Retail Banking Products

Trade Services

Capital Markets

Tele-callers’ training

Basics of Life Insurance

Branch Front Office Induction

Channel Finance

DMAT Services

General Banking Operation

Performance Counseling

Personal Effectiveness

Retail Assets Product Induction

Retail Internet Banking

Working Capital

Operations Induction

Banking for Non Bankers

Branch Profitability

Business Contingency Management

Credit Card Issuance

Direct 3 in 1 Securities

English – Better Writing

English Language Training

Equities As Investment

Hong Kong Compliance

Introductory KIT

Information Security

Internal Controls

ICICI Securities – Channel Sales Customer

Acquisition

Risk and Compliance

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Selling Retail Loans to Branch Customers

Small Enterprise Group

Structured Products and Leverages

TASC (Trusts, Associations, Societies and

Clubs)

Welcome Kit

Basics of Insurance

Basics of General Insurance

Travel Insurance

Life Insurance

IDBI Bank I Bank

Personal Loans Basics

Home Loans Basics

Mutual Funds Basics

Insurance Basics

DMAT Basics

IPO Basics

Loans Against Shares

Centurion Bank Mentor General Banking Operations

ICI India Ltd Finance for Non-finance

Managers Idols Wan

India Bulls Induction to Online

Trading Induction Online Trading

Reliance Elearning

Email Etiquettes

Systematic Investment Plan

Fire Insurance

Shop Keepers Insurance

Householders Insurance

Life Insurance

Encore Values

Code of Ethics

Cross Connect

Diversion

Religare Sales Modules

E-Series

Gatha

Learning Centre

Mutual Funds Service System

Sales Modules

Mortgages

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5.2. FMCG (Fast Manufacturing Consumption Goods) Simulations & Sales Modules

Client Project Modules

Hindustan

Unilever Limited Leadership Simulation

Sales simulation on the basis of Field

Marshall Maneckshaw's article on

Leadership

Hindustan

Unilever Limited Analytical Ability

Sales simulation on analytical ability in

various sales situations

Hindustan

Unilever Limited Art of Selling

Sales simulation on selling process in HLL

(story board)

Hindustan

Unilever Limited Sales Team Training

Structure & storyboard developed for:

Communication Skills

Entrepreneurial Ability

Customer Relationship

Infrastructure

Merchandising

Planning Skills

Rural Marketing

Sales forecasting

Hindustan

Unilever Limited Base Camp

Comprehensive Induction program

covering (being produced)

• History

• Manufacturing

• Vision, Value and Corporate Purpose.

• Evolution of Distribution System

• Product Categories

• Art of Selling

• Merchandising

• Rural Business

• RS Administration

• Infrastructure Planning

• RS Sales Planning

• Health and Safety Measures

• ROI

• Claims and Commercial Controls

• Legal Issues

Hindustan

Unilever Limited Top Gun

Program on Selling, Merchandizing and

Trade Relations for the purpose of

standardizing of instructor led training

Amway Product Training

Amway Home English

Artistry English

Nutrilite Kids

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Nutrilite Essential

Nutrilite Foundation

Customer Management

Amway Product Training

(Languages)

Amway Home Tamil

Amway Home Hindi

Artistry Hindi

Artistry Tamil

Customer Management Bengali

Customer Management Hindi

Customer Management Kannada

Customer Management Malayalam

Customer Management Marathi

Customer Management Oriya

Customer Management Punjabi

Customer Management Tamil

Customer Management Telegu

Healthy Aging

Nutrilite Kids Hindi

Nutrilite Kids Tamil

Nutrilite Essential Hindi

Nutrilite Essential Tamil

Nutrilite Foundation Hindi

Nutrilite Foundation Tamil

5.3. Instructor Led Training Content

Client Project Modules

Coca-Cola India Ltd. Log onto Logistics

(Supply Chain)

Why Supply Chain

Sales and Operations Procedure

Freight

Infrastructure Management

Procurement

Inventory

Shipping

Performance Rating System

Coca-Cola India Ltd. Operation SWEEP

(Sales Training)

Define core deliverables for Sales people at all

levels and map the competencies required.

Develop appropriate Programs required to

build the Competencies.

Hiring the right profile of Sales Force.

Create a learning environment in which these

competencies can be transferred, built and

refreshed among the sales people.

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Sustain learning through measurement and

recognition.

Developing course program like warehouse

management, merchandising, asset

management, financial module, credit

management, sales planning, market

development, channel management.

Operation Sweep Mission: To develop and measure the present business relevant

competencies and results in the complete Sales Force from the salesman to the sales

manager where the immediate supervisor acts like as a coach and mentor.

Process of Development, Implementation and Measurement

1. Identification of Business Needs 7. Business context check

2. Audience Analysis 8. Train the senior manager program

3. Related competency program names drawn out 9. Launch of the program

4. Measurement parameters decided 10. Implementing the program

5. Structures of programs drawn out 11. Measurement in place

6. Storyboard put together 12. Business Impact tested

Modules developed for various audience levels

Level Role Modules

Level 1 Salesman

Merchandising and ITMO

Range Selling

Route Productivity

Unit Management

Glass Handling

Planned call and 7 steps of a call

SGA installation and monitoring

FAQs on Coke

Grooming

Relationship management and objection

handling

Level 2 Distributor

Assessing Market Potential

Route Riding and Indicators

Warehouse management

Asset management

ROI calculation

Credit and Financing Options

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Consumer concern handling

Breakage Sensitization

Level 3 Sales Supervisor

Assessing Market Potential

Route Riding and Indicators

Market Development

Sales Planning

Distributor Management

Discount Planning

Glass Management

Key Account Management

Channel Management

Supervising and Coaching

Trade Maths

Consumer Concern Handling

Level 4 Ares Sales Manager

Annual Business Planning and Management

Route Excellence

Sales and Distribution Productivity System

Distributor Management

Discount Management

DME Management

Key Account Management

SKU Management

Managing Promotions

New Product Launches

Total Product Management

Leadership

Coaching

New Business Lines

ORG Data Handling

Competition Intelligence

Asset Management

Besides all the modules for Area Sales Manager

Level 5 Sales Manager

Annual Business Planning and Management

Sales Meeting

A Week for a Sales manager

Code of Business Conduct

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5.4.Telecom

Client Project Modules

Aircel Training

Do Not Disturb

Information Security Training

Modules

Mobile Number Portability Training

Modules

Self Service Kiosk Module

Values Added Service Training

Modules

Game Module – F1 Race

Airtel ISeek LMS

Basics of 3G

Mobile Trends (3 D)

Values Tests

Business Contingency Management

Access Network

National Long Distance Service

International Private Line Circuit

Internet Protocol

Very Small Aperture Terminal

Audio Conferencing Service

Toll Free Network

Managed Business International

Circuit

Voice Over Internet Protocol

Mobile Application Tool for

Enterprises

Managed Video Conferencing Service

Telepresence

Application Quality Management

Hosted Contact Centre

Network Integration & Professional

Services

Data Centre Collocation Service

Data Centre Managed Services

Digital Media Exchange

Digital Cinema

Digital Ecosystem

Digital Signage

Teleport

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5.5.Soft Skills

Client Project Modules

PepsiCo Foods

International Asia

Pacific, India

T Model Game to introduce the Pepsi Leadership T

Model

Personalitree.com Creativity Teaching Creativity thru computer

Ranbaxy, India EVIA Teaching e- value in action(Time management)

5.6.Culture Building & Induction Program

Client Project Modules

Nestle India CORE

Corporate presentation on Nestle Worldwide to

share the history, evolution and value systems

of the company with employees across-board

Nestle India CORE Language

Variations

Original English version of CORE converted to

Hindi and Punjabi versions for use at

production locations in India

Ballarpur Industries

Ltd. BILT Induction

Corporate Induction in to the group of New

Recruits

Bharti Televentures

Ltd. Airtel Induction Corporate Induction for the Delhi Circle

Amway, India Amway Induction Induction for New Distributors

ICI India Ltd. Paint Induction Induction of new employees in to the Paints

section.

Bharti Televentures

Ltd. Bharti Induction

Corporate Induction in to the group of New

Recruits

5.7. Language Training

Client Project Modules

Personalitree.com Better Spoken

English

Program for Better spoken English, in areas like

Pronunciation, Diction, Conversation Skills,

Public Speaking

5.8. Game

Client Project Modules

ICI India Ltd. KICS (Know ICI

Car Safari)

Car Safari based information dissemination

environment that acts like a teaser to

employees on their knowledge on the company

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5.9. Information Management

Client Project Modules

Ministry of Tourism,

India Destination India

Tourism Information System with the purpose

of tourism promotion

Nestle India Marketing

Conference

Experience Sharing on the Marketing

Convention

Ranbaxy, India Egypt Conference Experience sharing on the conference

5.10. Mission Statement & Campus Recruitment

Client Project Modules

Ballarpur Industries

Ltd. EDC Mission

A presentation on the Top Management’s

Mission and guidelines for the EDC programs

Nestle India Campus

Recruitment

A presentation at the premier institutes for

recruitment.

Ranbaxy, India Campus

Recruitment

A presentation at the premier institutes for

recruitment.

Bharti Group, India Campus

Recruitment

A presentation at the premier institutes for

recruitment.

5.11. EBooks & Knowledge Repackaging

Client Project Modules

AT&T Living in USA An interactive guide for students and

professionals going to USA

Bharti Cellular ltd,

India ( AIRTEL) Airtel

Prototype on Multimedia based Sales Kiosk for

the selling of the group and the operations of

the services

5.12. Online Training & WAN based Training

Client Project Modules

ICI India Ltd. IDOLS Course on general management

XEROX, India Steps Towards

Certification On line certification on digital course

Ranbaxy, India R-Net Online IT training need analysis.

5.13. Legal Training

Client Project Modules

ICI India Ltd. Legal for Non-

Legal

A module on IDOLS for legal implications in

work

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5.14. EVA

Client Project Modules

ICI India Ltd. Working

Knowledge of EVA A module on IDOLS

5.15. Sales Management

Client Project Modules

Gillette, India

Right Things for

Territory Target

Achievement

Interactive fine-tuning of Territory Managers

on Target Achievement Procedures.

Canon, India Enhance Enrich

Training module to show how to sell in the

new pricing and incentive scheme. Experience

sharing on best practices with cases and role-

plays

Canon, India Imaging Across

Networks

A sales tool to act as an aid for making the

opening call to the customer.

5.16. Product Training & Sales

Client Project Modules

Hewlett Package,

India

Selling Skill on HP

Brio Aid in selling cycle of HP Brio

Canon, India

Training on Digital,

Networking &

Color Products

A sales training module on the state of the art

technologies of the company.

Johnson &

Johnson Udaan

Opener and Introduction

Introduction to Channels

Schemes and Waves

Dealer Card & Blue Book

Market Work Essentials

In-Market Execution

RDSSM Stint

RSS Stint

ABI Stint

Introduction to Products

Final Review

5.17. Marketing Training

Client Project Modules

ICI India Ltd. Basics of Marketing A module on the IDOLS WAN

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5.18. Insurance Modules

Client Project Modules

DLF DLF Premerica

Language English

Assure Money

Basics of ULIPs Financial Market

Dhansuraksha

Family First

Fee Protect Plus

Idols

Rakshak

Shiksha Uday

Tatkal Suraksha

Wealth Plus

DLF DLF Premerica

Language English

Wealth Plus Hindi

Dhansuraksha Hindi

Tatkal Suraksha Hindi

Rakshak Hindi

Idols Hindi

Assure Money Hindi

Family First Hindi

Other Insurance Modules Basics of Insurance Shop Keepers Insurance

Basics of Life Insurance Householders Insurance

Basics of General Insurance Travel Insurance

Systematic Investment Plan Life Insurance

Private Car Insurance Fire Insurance

Content for ILT which have been developed are Financial Markets Sales Process & Selling Skills

Basics of Insurance Agency Model & Agency Management

Financial Planning

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6. Project History – Learning Management System

6.1. IDOLS for ICI

6.1.1. For over 400 managers across the country

6.1.2. Multiple course delivery

6.1.3. Text-to-speech engine instead of canned audio to reduce bandwidth usage

6.1.4. Integration with Lotus Notes for user tracking

6.1.5. Collaboration using Lotus Notes threaded discussions

6.2. Sales Contract Process for Avaya Global Connect

6.2.1. Multiple course delivery over Internet

6.2.2. Learn on the move – CD version with hot-sync with online version

6.2.3. User base of over 250 managers

6.2.4. MIS on users’ performance and courses coverage for the admin

6.2.5. Masters’ maintenance allows complete flexibility to maintain the system

6.2.6. Learning delivered thru concepts, application and reinforcements

6.2.7. Certification module, with random questions generation & review feature

6.3. NASA Learning for Hindustan Lever

6.3.1. Java based multiple course delivery platform hosted on Sun Solaris over the

Intranet

6.3.2. Multi user multi course delivery engine

6.3.3. Users’ scores, multi-session learning, tracking

6.3.4. MIS on users’ performance and courses coverage for the admin

6.3.5. Masters’ maintenance allows complete flexibility to maintain the system

6.3.6. Learning delivered thru concepts, application and reinforcements

6.4. Digital Certification for Xerox

6.4.1. Online learning and certification program

6.4.2. Installed on more than 40 locations across India

6.4.3. More than 2500 employees certified within a month

6.4.4. Random question set generation from a dynamic pool of questions

6.4.5. Trial-certification and learning options also built in

6.4.6. MIS reports

6.5. Electronic Circuit Design for IIT Delhi

6.5.1. Intranet based course delivery system

6.5.2. Delivery engine allows:

6.5.3. Online Chat (for peer-peer collaboration)

6.5.4. Bulletin board (for student-teacher collaboration)

6.5.5. Personalized notes & Bookmarks

6.5.6. Assignments upload for teacher’s perusal

6.5.7. Resources download section

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6.6. Bankers Selling Skill Builder for ICICI Bank

6.6.1. Simulation based selling skills training content and delivery engine (multi-level

decision tree)

6.6.2. Sales situations with customer comments & learner options to respond from

6.6.3. Dynamic program path based on user choices, resulting in successful sale or

failure

6.6.4. Backend tracking of user responses, with post-simulation customized feedback

on various stages of sales process

6.6.5. Offers multiple sales situations, varying levels of complexities and different

banking products

6.6.6. User motivation through daily target, targets achieved, etc.

6.6.7. MIS reports on situation wise users’ progress and targets achievement

6.7. Counseling Skill Builder for ICICI Bank

6.7.1. Intranet based learning module

6.7.2. Decision tree implementation to handle diverse combination of inputs and user

responses

6.7.3. Situation based training with illustrations and voice over.

6.7.4. Counseling Style profile based on a psychometric questionnaire

6.8. Working Capital Simulation for ICICI Bank

6.8.1. Simulation based learning module

6.8.2. Offers real-life WC appraisal inputs, like balance sheet and profit & loss

6.8.3. Learner interaction in the form of standard XLS templates for capturing various

inputs into the CMA format

6.8.4. Field level and form level checks and feedback

6.8.5. Multi-session learning available

6.8.6. MPBF decision & funds allocation are captured & validated over permitted range

6.9. ISEEK for Bharti Airtel

6.9.1. Simulation based learning modules with assessments and level 3 content

material

6.9.2. Multiple Course Delivery

6.9.3. National level Vast usage and connectivity

6.9.4. All features of learning Bridge

6.9.5. Excellent reviews, after reviewing the modules, Bharti’s International Branches

also demanding the same.

Besides this it is working at Religare, Reliance General Insurance, Reliance Life Insurance and

ICICI Bank.

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7. Add-ons to LMS

7.1. Needs Analysis for Ranbaxy

7.1.1. Training Needs assessment system

7.1.2. Modeled around extensive, domain knowledge-based, pre-quizzes

7.1.3. Output in the form of recommended learning paths

7.1.4. Admin back-end for mapping learning needs across users, with filters like,

function, location, designation, etc.

7.2. Content Management Systems for internal use of Enhance

7.2.1. Tool for managing ongoing projects

7.2.2. Multiple projects, multiple role definitions

7.2.3. Date wise tracking of activities across projects

7.2.4. Effort versus budget tracking

7.2.5. Project plan shifts, delays with reasons

7.2.6. Graphical reports on time spends – project wise, resource wise

7.2.7. Output in XLS, RTF, DOC formats for convenient reuse & maintenance

7.3. Skill Competency Mapping for Avaya Global Connect

7.3.1. System works on a skill map for various functions in the organization

7.3.2. Skills inventory is also maintained for each member

7.3.3. Skill gaps are presented to the users

7.3.4. System proposes various training programs to cover the skills gaps and allows

online nomination requests

7.3.5. Users attendance & performance in training programs updates skills inventory

7.4. Succession Planning System for Nestle

7.4.1. Maps competencies for various organizational functions and designations

7.4.2. Competency matrix of all individuals is maintained

7.4.3. Competencies of any individual can be updated any time

7.4.4. Output on succession plan is generated in the form of sorted list of eligible

individuals

7.4.5. Gaps, if any, are highlighted for a succession decision to be taken

7.5. Classroom Nomination and Feedback System for Hindustan Lever

7.5.1. Intranet based Leadership program nomination system.

7.5.2. Designed for top managers who will come as a team for program nomination.

7.5.3. System allows the participants to invite 360 degree Feedback from their

colleagues.

7.5.4. Auto-mailers on nomination status, feedback requests, etc.

7.5.5. Admin backend for maintenance of programs, participants, feedback

questionnaire, etc.

7.5.6. MIS on program participation, participant 360degree feedback, etc.

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7.6. Coaching Tracking and Monitoring for Hindustan Lever

7.6.1. Internet based Performance Measurement system to effectiveness of training

being provided to Distributors’ Sales teams

7.6.2. Physical training delivery being carried out by an independent agency, with a

over 4500 trainees and about 300 trainers

7.6.3. System allows multiple levels of access for Hindustan Lever managers &

Training agency users

7.6.4. MIS for different managers within both the set of application users

7.6.5. Over 50+ reports on various business parameters

7.6.6. Auto-mail facility for key business reports to various Business and Profit Center

heads

7.6.7. System in use for over one and a half year

7.6.8. Has received very high acceptability and success across all levels of users and

management

7.7. Course Viewer for ICICI Bank

7.7.1. Search enabled access to range of courses for Just-in-time learning

7.7.2. Course launch engine offers the searched page in the course interface with course

navigation enabled

7.7.3. Searched text highlighting

7.7.4. Backend to publish / un-publish courses offered through Course Viewer

7.8. LMS CD Version for ICICI Bank

7.8.1. CD based multi-course delivery platform to cover the user population that is not

on the Intranet

7.8.2. Open-ended backend that allows courses to be viewed the same way as are

available over the Intranet

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8.0. Project History - Software

8.1 R-NET for Ranbaxy

8.1.1 Training needs assessment system

8.1.2 Modeled around extensive, domain knowledge-based, pre-quizzes

8.1.3 Output in the form of recommended learning paths

8.1.4 Admin back-end for mapping learning needs across users, with filters like,

function, location, designation, etc.

8.2 Knowledge Management Systems for internal use of Enhance

8.2.1 Multiple knowledge areas, with sublevels can be defined

8.2.2 Knowledge can be captured at any level of the knowledge tree

8.2.3 New knowledge can be added by any user in the system, as an author for that

knowledge

8.2.4 Anyone using/referring to a knowledge block can create an addendum, that can

become published part of the knowledge after authors approval

8.2.5 Inbuilt chat allows saving the exchange as knowledge block option

8.2.6 Search, customize, favourites, etc are some other features

8.3 Project Management Systems for internal use of Enhance

8.3.1 Tool for managing ongoing projects

8.3.2 Multiple projects, multiple role definitions

8.3.3 Date wise tracking of activities across projects

8.3.4 Effort versus budget tracking

8.3.5 Project plan shifts, delays with reasons

8.3.6 Graphical reports on time spends - project wise, resource wise

8.3.7 Output in XLS, RTF, DOC formats for convenient reuse & maintenance

8.4 Time Management System for Ranbaxy

8.4.1 Personal time planner

8.4.2 Allows definition of midterm and short term goals

8.4.3 Allows creation of task towards goals’ achievement

8.4.4 Review and handling of task

8.4.5 Personalization allowed of planning/review date and time

8.4.6 Captures learning-for-the-day

8.5 Skill Track for Avaya Global Connect

8.5.1 System works on a skill map for various functions in the organization

8.5.2 Skills inventory is also maintained for each member

8.5.3 Skill gaps are presented to the users

8.5.4 System proposes various training programs to cover the skills gaps and allows

online nomination requests

8.5.5 Users attendance & performance in training programs updates skills inventory

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8.6 Succession Planning System for Nestle

8.6.1 Maps competencies for various organizational functions and designations

8.6.2 Competency matrix of all individuals is maintained

8.6.3 Competencies of any individual can be updated any time

8.6.4 Output on succession plan is generated in the form of sorted list of eligible

individuals

8.6.5 Gaps, if any, are highlighted for a succession decision to be taken

8.7 RLE Nomination and Feedback System for Hindustan Lever

8.7.1 Intranet based leadership program nomination system

8.7.2 Designed for top managers who will come as a team for program nomination

8.7.3 System allows the participants to invite 360 degree feedback from their

colleagues

8.7.4 Auto-mailers on nomination status, feedback requests, etc.

8.7.5 Admin backend for maintenance of programs, participants, feedback

questionnaire, etc.

8.7.6 MIS on program participation, participant 360 o feedback, etc.

8.8 DriveLearning.com for Hindustan Lever

8.8.1 Internet based Performance Measurement system to effectiveness of training

being provided to Distributors’ Sales teams

8.8.2 Physical training delivery being carried out by an independent agency, with a

over 4500 trainees and about 300 trainers

8.8.3 System allows multiple levels of access for Hindustan Lever managers &

Training agency users

8.8.4 MIS for different managers within both the set of application users

8.8.5 Over 50+ reports on various business parameters

8.8.6 Auto-mail facility for key business reports to various Business and Profit Center

heads

8.8.7 System in use for over one and a half year

8.8.8 Has received very high acceptability and success across all levels of users and

management

8.9 NASA707.com for Hindustan Lever

8.9.1 Online Performance Measurement system on the effectiveness of field &

classroom training to company’s sales teams

8.9.2 Multiple category of users, variable access based on rights and privileges –

Business Managers, Administrators, Trainers, Sales Officers, Data-entry staff

8.9.3 Flexible and exhaustive range of MIS reports to bring out various measurable

parameters (Macro to micro drill-down)

8.9.4 Built-in scheduling system (built around a set of business rules) for defining

monthly field and classroom contact plans for the trainers and Sales Officers

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8.10 Course Viewer for ICICI Bank

8.10.1 Search enabled access to range of courses for Just-in-time learning

8.10.2 Course launch engine offers the searched page in the course interface with course

navigation enabled

8.10.3 Searched text highlighting

8.10.4 Backend to publish / un-publish courses offered through Course Viewer

9.0. Project History – Learning Consultancy

9.1. Learning Consultancy for GIZ

9.1.1. Brief the objectives of learning solutions

9.1.2. Visits to national branches of the Organization

9.1.3. Detailed need analysis for the project

9.1.4. Interview with stake holders

9.1.5. Report on Findings included

Need analysis

Conclusions

Flow of courses

Sample of courses structure

Learning Theories to be used

Processes to be used

Organization preparedness

Proposal

Project Plan

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10.0.Awards & Testimonial

10.1. Award from TrainingOutsourcing.com, USA in the domain of e learning

delivery and development

10.2. Award from TrainingOutsourcing.com, USA as the Top Sales Training

Company(Product Category)

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10.3. Testimonials

“…found them a total solutions provider with technical competence and creative zeal…”

ICI

“…You have done some impressive work and we would like to present a consistent message to

our new employees using your content…”

Nestle

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“…We feel their work in the FMCG Sector is very exhaustive…”

Coca Cola

“…The project had SMEs who were remote. However the spirit to go on to complete the project

was exemplary…”

Tata Telecom