enhancing organizational maturity
TRANSCRIPT
Enhancing Organizational
MaturityUtilizing OPM3 and PMO Tools in Achieving
Better Business and Financial Results
Nada A. Abandah, OPM3, PgMP
Methodology Helps you Manage… It Does not
Manage You! Helps you achieve results, but it is not the result!
Examine five different challenges in five businesses,
Assess the options those organizations had, and what option pursued,
Critique the outcome, and Share the conclusion
Structure of the Presentation
The Challenge: ◦ 83 interrelated, interdependent projects, ◦ Aggressive deadline, with short market window, ◦ Functional staff “Managing Projects” with limited or no
PM experience, ◦ Zero tolerance for mistakes, delays, or problems.
The Options: ◦ Provide proper training for functional staff◦ Hire Project Management Staff ◦ Create detailed, idiot-proof methodology ◦ Manage the Projects by the PMO
Launching Telecom Operator
The Resolution: ◦ Create a Master Plan of Milestone plans. ◦ Focus on managing interdependencies ◦ Provide early warning signs ◦ Create a culture of urgency ◦ PMO does all paper work, PMs focus on work.
Launching Telecom Operator
Focus on What’s Important…
Telecommunication:
The Challenge: ◦ Family business in its second generation, ◦ Business grew organically from 18 to over 300 in
less than 6 months, ◦ Huge amount of waste, unjustified costs, and
suspected embezzlement, ◦ Centralized decision-making, senior management
is a bottle-neck, ◦ No streamlined operations, and projects running
in “Fire-Fighting” Mode.
Institutionalizing Construction Co.
The Resolution: ◦ Standardization is the first step of Improvement, ◦ Start with the vision and strategic objectives, and
work your way from there, ◦ Focus on the right things that impact the bottom
line,
Institutionalizing Construction Co.
Institutionalizing Construction Co.
http://www.youtube.com/watch?v=ubNF9QNEQLA
It’s Easy to Miss Something You’re Not Looking for
Construction: Institutionalizing Family Business, Building a Process, Reducing Waste
The Challenge: ◦ Newly established PMO office, with less than 2 years
of Project Management Culture, ◦ Diversified projects in scope, size, nature, importance,
and needs, ◦ Departmental PMO (within IT Department) servicing
the entire organization.
The Options: ◦ Make the methodology extensive to suite the diversity
of projects, ◦ Create flavors of the methodology
Transforming a Stock Exchange
Profile Project Manager Level
Scope Details
Reporting & Communication
…
Profile A Large Project
Dedicated Project Manager
Very detailed scope statement
Detailed, electronic, weekly.
Profile B Medium Project
Project Manager
Scope statement
High level, monthly or twice a month.
Profile C Small Project
Project Coordinator
SOW Simple, weekly
Profile D Fast Track
Sr. Project Manager
SOW Daily.
Transforming a Stock Exchange
One Size Does Not Fit All…
Finance: Conformance, Consistency, Delivery Excellence.
The Challenge: ◦ Focusing on % complete as a reporting tool, ◦ Senior Management insisting on knowing the
details, ◦ Minister under huge public pressure for delivering,◦ Not seeing the value in having a PMO.
The Resolution: ◦ Focusing on Bottom Line (what did the result of
my project achieve) ◦ Eliminating % complete from reporting.
eGovernment Complete?
It’s Not What’s Finished, It’s What Isn’t!
Government: Reporting Progress & Achieving Results
The Challenge: ◦ Local Company competing at international level, ◦ Creating detailed, yet flexible methodology that
maintains the consistency, but allows for suppleness,
The Options: ◦ Go Agile! ◦ Adapt a well-known methodology (i.e. Oracle,
Rational…) and customize it
Controlling the Uncontrollable
Controlling the Uncontrollable
http://www.youtube.com/watch?v=KIeGxgnz2e8
Managing a Project is Like Playing Chess
Software: Compliance, Consistency, Predictability, International Standards.
Focus on what’s important, and don’t get derailed by the temptation of being everything, to everyone, at all times,
Learn the Methodology, then choose when to break it
Reporting should help you see early warning signs, and what needs to be done to achieve results instead of highlighting the achievements.
Methodology help institutionalize, increase predictability, and enhance business results.
Key Take Aways
To receive detailed case studies and copy of presentation, send a blank email to [email protected]
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Check the Detailed presentations on SlideShare and Prezi
Follow Up
Thank You! Nada Abandah