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Enhancing Visibility and Improving Operations through Machine Learning across Organisations

Overview of Data Visualisation and Machine

Learning Products and Services

2

C2 General

Letsema, founded in 1996, is a black-owned professional

services firm at the heart of a diversified investment

group.

The word “Letsema” is of Sotho origin, meaning people

coming together to work for a common purpose. This

sense of collective effort towards a shared vision is our

underlying philosophy.

We believe business can be a catalyst for positive social

change.

Quick Facts

• Diversified long term investment portfolio

• 100+ clients, >500 projects, 9 countries

• 60+ professional consultants

• 700+ dedicated staff in the group

• 100% black South African-owned, Level 1 B-BBEE

ABOUT LETSEMA

P R O F E S S I O N A L

S E R V I C E SI N D U S T R I A L S F O U N D A T I O N

Strategy and Enablement

Customer & Marketing

Next-Gen Operations

Corporate Finance

Cirebelle

ServWorx

Normandien Farms

Leadership

High Potential

Programmes

3

C2 General

Our Leadership

We are an entrepreneurial organisation and our founding leadership is actively involved.

Keith van Niekerk

HEAD: GROUP INVESTMENTS

Mpume Nkosi

HEAD: GROUP COMMERCIAL

Isaac Shongwe

FOUNDER AND CHAIRMAN

Derek Thomas

CHIEF EXECUTIVELuke McLachlan

HEAD: GROUP STRATEGY

Neha Sand

HEAD: HUMAN CAPITAL

Katlego Tlale

CHIEF FINANCIAL OFFICER

Rowan McDonald

PARTNER: CORPORATE FINANCE

Kamendran Govender

PARTNER: NEXT-GEN OPERATIONS

Michael Harris

PARTNER: CUSTOMER & MARKETING

Nirojan Poovendran

PARTNER: STRATEGY &

DEVELOPMENT

Value Proposition

We are loyal to a bold, beating purpose; that business should be a catalyst for positive social change. We live strengthened by diversity and motivated

by excellence, applying our shared intellect, ethics and deep expertise to realise our vison. A vision of our collective future, but here, today.

OUR FUTURE. NOW – A vision of our bright and prosperous collective future, but here, today.

E x c e l l e n c e I n t e g r i t y D i v e r s i t y I n c l u s i v i t y L o y a l t y C o u r a g e o u s n e s s

Prosperity through Growth and Competitiveness Excellence through Value Addition Ethical, long-term partnership

P RO P O S I T I O N

VA LU E S

P O S I T I O N I N G

S TAT E M E N T S

S O LU T I O N S E T

C A PA B I L I T Y

Future-Proofing Innovation

• Operating Model Design

• Digital Procurement

• Process digitization & transformation

• Future workforce

Digital

Capabilities

• Touchpoint Analysis

• Digital Advisory

• Implementation Support

• AI & Big Data

Creative & Communications

• Graphic Design

• Copywriting

• Public Relations

Strategic Marketing

• Design Thinking

• Brand Strategy

• Customer Value Proposition

• Performance Marketing

Economic Development

• Socio-economic studies

• B-BBEE Strategy

• Enterprise Development

• Supplier Development

Supply Chain

Optimisation

• Procurement Advisory

• SCM Strategy

• Logistics

• Operations Improvement

Strategy

• Intelligence & Insight

• Strategy Development

• Organisational Design

• Performance Management

Institution

Building

• Financial Services

• Risk Management

• M&A partnering

• Business Enablement

• Market Development

Social

Leadership

• Fundraising

• Entrepreneurship

• Education

• Support for Vulnerable Groups

• Promotion of arts & Culture

Source: Letsema Consulting & Advisory

PA RT N E R

N E T W O R K

An Outstanding Track Record Across Industries

Our consultancy provides specialist services across the value chain, helping companies set direction, accelerate their journey and ensure

sustainability.

Transport Energy & Power Mining & Resources GovernmentFinancial Services Other

Source: Letsema Consulting & Advisory

Expert Skills &

Capabilities

We have a highly capable and mature

Business Advisory Practice, with deep

experience in private and public sector

support across various industries

We are a medium-sized 100% Black Owned

South African business, with a 23 year

track record focussed on providing tangible

value to our clients, with references available

on request

We provide a flexible resourcing model,

resources deployed are available to support

across your business needs and priorities,

and we have the ability to scale and

leverage diversity in thinking

We believe our biggest differentiator is on

our Cultural Quotient. We have a team that

integrates well with our clients, we believe in

empathy, trust, collaboration and working

side by side to achieve a common goal

Local &

Recognized

Business

Scalable &

Flexible

Resourcing

We believe

in CQ

At Letsema we believe

Business can be a catalyst

for positive change to the

South African economy

We have built a

differentiated value

proposition based on

four key elements, which

we believe enables us to

advise and support in

co-creating value with

you

6Source: Letsema Consulting & Advisory

“

We offer skilled local resources capable of working with you to enable your business and co-create solutions

Our Key Differentiators

Advanced

Insights

Multi-Sector Deep

Expertise

Digital Skills &

Capabilities

Through our experience, we know the ability of organisations to leverage the full potential of their data is a key source of competitive advantage in today’s

economy.

Leveraging our Data and Machine Learning expertise, we guide every step of our clients’ implementation journey, working collaboratively to provide

bespoke solutions that satisfy client requirements and needs.

Smart, yet simple. Our ability to develop innovative but practical solutions reduces costs,

eliminates infrastructural burdens and harmonises digital tool use.

Value Proposition

ADVANCED INSIGHTS

Visualise custom KPIs through real-time interactive

dashboards for decisive management intervention, with

access across devices (mobile, laptops and tablets).

INTEGRATED SOFTWARE BENEFITS

Streamline data across various applications for data

visualisation through our solution architecture.

DIGITAL SKILLS & CAPABILITIES

Our teams bring a blend of traditional management

consulting and next-generation digital skills, so our

solutions are suit your organisational requirements.

Our Value Proposition

Our team of t rus ted adv isors recommend, des ign and implement su i tab le so lut ions to he lp you t rans form the way your organisat ion uses data . So lut ions a re ta i lor -made to meet your funct ional needs wh i le be ing cost -ef fect ive

and fu ture- focused.

What we do

Data Warehousing

Data Visualisation

Data Management Data Privacy & Security

Machine Learning

AI Powered Spend Analytics

Our clients

Currently improving visibility of and enhancing

supply chain operations by defining, developing

and deploying Business Intelligence reporting

across their South African operations.

Leading Fast Food Corporation

Enabling end-to-end visibility across client supply chain

through digital technology, with the end-goal of improving

strategic decision making and optimising operations, adding

value to the bottom line.

Leading Telecommunications Company

Our strategic partnership

Who we are

Data and Analytics is one of six sub-practices

within Next-Gen Operations.

We support organisations to better utilise their

data through our unique blend of management

consulting and advanced digital expertise to

improve business operations, promote

organisational intelligence and enable strategic

decision-making.

Our Data and Analytics Service Offering

We offer a broad range of data and analytics related products and services to meet our clients’ needs.

My organisation generates vast amounts of dataHow do we leverage the data to its full extent?

My organisation has data from various disparate sourcesHow do we create a centralised source of truth?

Planning for the future is imperative to our successHow do we use our data to effectively forecast and/or predict business scenarios and

outcomes?

Synchronising communications and streamlining efforts across divisions is

challengingHow do we enable visibility in the organisation to drive continuous improvement?

Our client engagements and project roll-outs have enabled us to identify key challenge themes facing many organisations today. We apply this knowledge and experience to develop bespoke solutions to meet your needs

Answering Key Questions

Our products and services are tailored to providing solutions to various challenges faced in numerous organisations

We have deep experience in the design, build and deployment of interactive dashboards and machine learning modules across a broad range

of sectors. Our easy-to-use fully interactive dashboards enable you to gain improved visibility in your business operations. Dashboards can be

customized to your specific needs and shared with various members of your organization as required. Our Machine Learning modules aid you

to better utilize your data for forecasting and predictive analytics purposes, allowing you to better plan for the future.

We also provide services to sectors not mentioned above. Contact us to find out how you can become a data leader in your sector

FINANCIAL

SERVICES

FAST MOVING

CONSUMER GOODS

PHARMACEUTICALS

&

HEALTHCARE

ENERGY LOGISTICS MANUFACTURINGWHOLESALE &

RETAIL

EDUCATION TRANSPORTATION MININGTELECOMMUNICAT-

IONS

AGRICULTUREENGINEERING &

CONSTRUCTIONOIL & GAS

Enabling Success through Data Visualisation and Machine Learning

Our research has identified six Archetypes of organisations on the digital journey. We are tailored to meet the needs of every Archetype, regardless

of where you are in your digital journey. Our clients range from those beginning their digital journey to clients already in an advanced stage of

digital roll-out and adoption.

Pioneers

Progressing at pace with

their digital journeys,

with maturity in rolling

out pilots and solutions

at scale for business

operations.

Experimenters

Progressing in their

digital journeys,

pragmatically balancing

understanding growth

of digital within business

operations with pace

and scale of change

implementation.

Watchers

Have relatively high

focus on understanding

what digital

transformation within

business operations

entails, while not having

achieved commensurate

implementation activity.

Early Pioneers

Have a level of

understanding of the

potential of technology,

however the ability to

translate successes from

pilots (PoCs) and / or

relatively small

investments into large

scale benefits appears

limited.

Explorers

Have focused efforts on

implementation, without

necessarily feeling the

need to have a deep

level of understanding

of digital

transformation. Adopts

a “learning by doing”

philosophy.

Traditionalists

Are challenged by both

understanding and

implementation

dimensions,

experiencing significant

difficulty in embracing

the digital journey.

Explore our Basic Package

to kick-start your digital journey through

analytics with effective interactive

dashboards. Fast, piecemeal customisation

and deployment.

Explore our Standard Package

to enhance your pre-existing digital

capabilities with dashboards and a fully-

centralised knowledge portal. All solutions

are fully customisable.

Explore our Premium Package

to improve operations and decision

making through customised Machine

Learning models, re-trained on demand to

improve accuracy.

We also provide Analytics-as-a-Service so you can accelerate your digital transformation, with Letsema as your centralised analytics engine and competitive edge

Solutions for the Various Stages of the Digital Transformation Journey

Packages tailored to meet your business requirements. Contact us for a demonstration and quote.

All packages include functional support, training and change management options to guarantee successful, game-changing solution adoption

Interactive

Dashboards

Machine

LearningNo No Yes

SharePoint

Integration

Basic

5

No

Fully Customised Dashboards

Real-Time Reporting

Optional Optional

No

Solution Architecture

and Database Setup

Standard

10

Yes

Centralised User-Interface

Easy Access to Dashboards

Benefits of Basic Package+

Optional

No

Premium

15

Yes

Tailored Machine Learning for Predictive Analytics

Benefits of Standard Package+

Optional

Yes

Choose a package that’s right for you. We recognise the importance of technology, but also understand the necessity of finding pragmatic and

efficient ways to iteratively build capabilities. Our products and services are available at various cost-points, in customised packages to suit your budget

Pre-Packaged Solutions or Customise Your Own

Features Basic Standard Premium

Setup key reports,

provide visibility of

current operations and

setup for future success

Elevate your level of

insights, introduce more

interactive dashboards

and upskill your culture

Complement your

capabilities and

accelerate your

Machine Learning

journey

Analyse data in real-time through interactive dashboards

Visualise and analyse data across multiple systems

Share PDF versions of dashboards with other users

Publish dashboards to documents and websites

Share interactive dashboards with multiple users

Provide access to dashboards for broader audience through centralised

communications platform and control user access

Forecast data based on historical trends and influencing parameters

Predict event and what-if scenario outcomes

Our range of options caters to a variety of organisational needs.

Support Package Overview and Features

Data Visualisation: Executive Dashboards

Using high-level data we can

construct and tailor

dashboards to meet your

strategic objectives

These dashboards aim to

provide visibility on

organisational KPIs to

executives and directors, to

track performance, with the

goal of achieving KPI targets

and strategic objectives

Executive Dashboards

• High-Level Performance

Overview

• Basis for Strategic Decision

Making

Ord

ers

Tran

sfer

s

Our executive level dashboards provide business intelligence for executive-level decision making, expressed visually, using your data.

These dashboards provide

various filters for a fully

interactive experience to

provide visibility of daily

operations to managers and

other business users to drive

continuous improvement and

process efficiency

Operational Dashboards

• Detailed View of Business

Activity

• Track Daily Performance

• Enable Quick Decision

Making

Ord

ers

Tran

sfer

s

Our operational level dashboards provide greater depth to your business to process data for use through various business functions and

departments, including but not limited to finance, HR, sales and operations

Data Visualisation: Operational Dashboards

Using your historical data and

using advanced data

augmentation, our team builds

custom machine learning solutions

tailored to your needs

We integrate our machine learning

modules with flexible and

interactive dashboards, giving you

the full power of advanced

analytics packaged in a simple-to-

use intuitive front-end

Advanced Analytics

Dashboard

• Forecast weekly, monthly

and yearly data

• Detect anomalies and

understand trends

• Improve future business

operations

Our machine learning modules, integrated with our visualisation tools, help you utilise your data in smarter, more efficient ways. Machine

learning models are customised, trained and tested to meet your specific business needs

Data Visualisation: BI Integrated Machine Learning Dashboards

Machine Learning Module Features

Our machine learning modules are custom-built for each client and sector and cater to a wide variety of business applications.

SALES AND PRODUCTION FORECASTING

Generate accurate sales forecasts based on historical sales and external macro-economic data.

Customise forecast periods and test what-if scenarios.

Improve inventory management and working capital by reducing slow-moving stock caused by inaccurate planning

ANOMALY DETECTION

Identify and quantify rare items and events in your historical data by using our proprietary machine learning algorithms.

Identify factors contributing to anomalous events to better plan for and maximise/minimise future anomalous event impact.

PATTERN MINING, CUSTOMER SEGMENTATION AND RECOMMENDATION ENGINES

Discover which internal and external factors drive specific product sales

Provide accurate customer recommendations.

Utilise customer segmentation to better understand your customers, complemented with purchasing behaviour models to streamline marketing

and promotional efforts.

SCENARIO MODELLING

Run multiple scenarios to evaluate the influence of micro and macro-economic conditions on key business metrics such as projected sales and

business growth.

Require something different? We build customised machine learning solutions using a variety of software and coding applications. The possibilities are endless.

Our teams are skilled in deploying solutions across a broad range of software and platforms.

Software and Tools

nextgen.operations@letsema.co.za

1st Floor | 34 Melrose Boulevard | Melrose Arch | Johannesburg | 2196

+27 11 233 0000

www.letsema.co.za

Our Clients

Thank You

Devon Katha

Engagement Manager : Data and Analytics