enjoy free access to doctors 24/7
TRANSCRIPT
All U.S. team members 18 years and older can text a doctor for any reason, any time.
*CirrusMD is not available to dependents who are not enrolled in a Target medical plan. CirrusMD is available to all U.S.-based Target team members ages 18 and older. For work-related injuries or concerns, contact your Human Resources partner.
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Enjoy free access to doctors 24/7
Learn more at mycirusmd.com.
Team members and their dependents* who are enrolled in a Target medical plan have unlimited free access to CirrusMD.
Team members who are not enrolled in a Target medical plan can also access four free doctor visits per month through CirrusMD.
Download the CirrusMD app and text real doctors for medical advice, anxiety, COVID-19 symptoms — anything.
WHAT IS CIRRUSMD? CirrusMD is a text-based virtual care platform that lets you connect to a real doctor in seconds. It’s available 24/7, free of charge to all U.S.-based Target team members ages 18 and older. Chat with a doctor via the CirrusMD app or online at mycirrusmd.com.
Instead of waiting for an appointment, taking time off from work and paying to visit the doctor, use CirrusMD to connect instantly and at no cost from your phone or computer as soon as symptoms arise. Doctors are licensed to practice across the U.S., answer within seconds and can even prescribe medication when necessary.
HOW DOES IT WORK? The CirrusMD experience is similar to texting. After you register, start messaging with a doctor just like you’d text a friend. You may also share images or video chat if needed.
WHEN SHOULD I USE CIRRUSMD? Use CirrusMD when you:
• Feel sick, but it’s not an emergency• Have a minor injury• Have general medical questions• Want to refill a prescription (controlled
substances, non-therapeutic andcertain other drugs may not be available)
Examples of conditions to chat about:• Coughs, fevers, sore throat• Earaches, stomach pain, diarrhea• Rashes, allergic reactions, animal/insect bites• Back/abdominal pain• Sports injuries, burns, heat-related illness• Urinary tract infections• General or more serious health questions
Remember, if you’re experiencing an emergency, dial 911.
FAQs & Helpful Hints
WHERE AND WHEN IS CIRRUSMD AVAILABLE? CirrusMD is accessible from anywhere you can access the internet, 24 hours a day, 7 days a week.
To get the best care experience, download the CirrusMD app by searching for “CirrusMD” in the App Store for iOS mobile devices or Google Play store for Android devices. You can also access CirrusMD by visiting mycirrusmd.com.
HOW DO I REGISTER FOR CIRRUSMD? After downloading the CirrusMD app or clicking “Register” on the mycirrusmd.com web page, you’ll be directed to a form to register for CirrusMD. You’ll need your name, date of birth, zip code and an email address to register. After you successfully complete your information, you’ll receive an email with instructions about how to finish setting up your account (if you don’t see this in your inbox, check your spam folder). Once your account setup is complete, you can login and begin chatting with a doctor immediately.
If you have questions about how to sign up for CirrusMD, use the chat bubble at the bottom of your registration screen to talk to a customer support representative.
CAN I CHANGE THE EMAIL ADDRESS ASSOCIATED WITH MY ACCOUNT? Yes. Login to your CirrusMD account via the web at mycirrusmd.com. Then, click Settings and scroll down to Account Details to change your email.
WHO IS ELIGIBLE FOR CIRRUSMD? CirrusMD is available to all U.S.-based Target team members ages 18 years and older.
Effective April 1, 2021: Team members who are not enrolled in a Target medical plan can access four free doctor visits per month through CirrusMD. Team members and their dependents who are enrolled in a Target medical plan have unlimited access to CirrusMD. CirrusMD is not available to dependents who are not enrolled in a Target medical plan.
WHAT TECHNOLOGY DO I NEED TO USE CIRRUSMD? From a mobile device:
• An iOS device (iPhone 5s/iPad 4th generation ornewer) with the latest operating system (iOS 11) and the CirrusMD iOS app installed.
• An Android device (less than 2 years old) with at leastLollipop 5.0+ and the CirrusMD app installed.
From a computer:• Desktop or laptop computer (ideally less than
3 years old)
• PC operating system: Windows 7+; or Apple operatingsystem: OS X 10.6+
• Desktop web browser: preferably Google Chrome,Safari, or Firefox
• Webcam (most computers have a built-in webcam)• Microphone (most computers have a
built-in microphone)• High-speed internet connection of at least 3.0 Mbps
download/1.0 Mbps upload
ARE THERE ANY COPAYS OR OTHER CHARGES I HAVE TO PAY TO USE CIRRUSMD? No. CirrusMD is offered at no charge.
DO DOCTORS HAVE ACCESS TO MY HEALTH INFORMATION? When you register for CirrusMD, you’ll have the option to fill out your basic medical history, just like you would for a regular office visit. After you fill this out, the doctors with whom you chat will have access to this information.
WHO ARE THE CIRRUSMD PROVIDERS?CirrusMD providers are board-certified and credentialed physicians who are licensed to practice across the U.S. These doctors are part of the CirrusMD Provider Network.
IS CIRRUSMD SECURE?Yes. CirrusMD uses CirrusMD technology which complies with the Health Insurance Portability and Accountability Act (HIPAA) and has been certified for security by the Health Information Trust Alliance (HITRUST).
How to Register for CirrusMDFollow this guide to register for CirrusMD and start accessing on-demand care when and where you need it.
What is CirrusMD?
CirrusMD is a text-first virtual care platform that allows you to connect to a doctor within seconds - from any web-enabled device, free of charge.
Use CirrusMD when you:
• Feel sick, but it’s not an emergency
• Have a minor injury
• Have general medical questions or want peace of mind
• Need a routine prescription refill (controlled substances,
non-therapeutic and certain other drugs may not be available)
• Are not sure where to go to obtain care
CirrusMD doctors are available 24 hours a day, 7 days a week.
Where to Access CirrusMD
BY MOBILE DEVICE
BY COMPUTER
Download the CirrusMD app from the App Store or Google Play by searching “CirrusMD.” Then choose Create Account under the Sign In box to start registering.
You can also register and access CirrusMD online at mycirrusmd.com.
1. ENTER YOUR CONTACT INFORMATIONFill in your last name, date of birth and zip code. Then, tap Continue.
5. CREATE A PASSWORD
Create and confirm your password. On the mobile app, you can then set a 4-digit password for faster login next time.
2. ENTER YOUR EMAIL
3. ACCEPT INVITATION EMAIL
Enter your email address and tap Continue. This will send a confirmation email to your email account to verify your identity. If you are not able to enter your email address, check that you have entered your name, date of birth and zip code correctly. If you need help, tap the chat bubble to talk to CirrusMD customer support.
Check your inbox for an email with the subject line, “CirrusMD Invitation Instructions” and select Accept Invitation. If you don’t see the email in your inbox right away, check your spam folder.
4. ACCEPT TERMS & AGREEMENTS
Tap the boxes to agree to standard terms and agreements. Then, tap Continue.
6. BEGIN USING CIRRUSMD
The chat window will appear, meaning you are ready to start using the platform. Send a simple “Hi” and get connected to a doctor instantly!
Start Registering
3513 Brighton Blvd., Suite 230 | Denver, CO 80216 | mycirrusmd.com
Need Help With CirrusMD?• Learn more at mycirrusmd.com.
• Use the chat bubble at the bottom of your CirrusMD sign in screen to talk to a customer support representative.
• Email [email protected] for bugs, provider log-in issues, and connectivity issues.