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Disaster Planning Using IP 1 Keeping It Going in the Real World SBE Ennes Workshop Hartford – May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision Station engineers must search for a reliable means of backup to a variety of off air emergencies One solution is the internet 5/23/2011 2

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Page 1: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 1

Keeping It Going in the Real World  SBE Ennes Workshop ‐ Hartford – May 2011John Bisset  Tieline Technology   Indianapolis, IN

5/23/2011 1

Our Vision 

• Station engineers  must search for a reliable means of backup to a variety of off air emergencies

• One solution is the internet

5/23/2011 2

Page 2: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 2

Goal and Objective

• The goal is more reliable operation

• The objective is to involve your staff, the GM, and even the PD and air talent in identifying weak links

• Keep the station management informed!

5/23/2011 3

Air Staff Suggestions

• Having a sit‐down with the GM and PD and the Air Staff may expose you to scenarios you never considered

• Getting their point of view lets you plan and attack a variety of potential problems

5/23/2011 4

Page 3: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 3

Starting at the Studio

• What kind of backup facilities?  

• Can a spare Production room be put on the air?

• If so, HOW?5/23/2011 5

Expecting Air Staff to Move Cables Is A Chance Not Worth Taking

5/23/2011 6

Page 4: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 4

The best wiring is worthless if staff can’t work around it

5/23/2011 7

So consider a simple switcher and label. label, label!

5/23/2011 8

Page 5: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 5

Labeling Everything Speeds Troubleshooting Too

5/23/2011 9

Adopt Simple Operating Procedures• Develop a simple procedure for catastrophic loss of the automation system or satellite feedloss of the automation system or satellite feed

• Write it down and insure that all staff can follow the written instructionsfollow the written instructions

• Laminate the pages and post conspicuously5/23/2011 10

Page 6: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 6

The STL – Another Form of Failure

5/23/2011 11

Today’s Situation

• In addition to implementing redundancy,

Stations are being squeezed to save money – especially with infrastructure costs

• Line costs tower leases congested RFLine costs, tower leases, congested RF paths, and elimination of services must be considered

5/23/2011 12

Page 7: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 7

Alternative STL Solutions

5/23/2011 13

Consider Remote Gear For Backup

• It will keep you on the air, and fill in should you lose your RF  STL

5/23/2011 14

Page 8: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 8

Tieline has had customers report using simple POTS codecs as a 

reliable backup STL

5/23/2011 15

Remember to Think Out of the Box

• Catastrophic failure should force you to p yconsider every option

• No ideas are “off limits” 

• This is where the staff discussions are handy5/23/2011 16

Page 9: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 9

Another Choice is Low‐Cost IPThis is the choice of many group 

b d tbroadcasters

5/23/2011 17

Today’s Perception• IP could be considered, but it’s not reliable enough for broadcast STLreliable enough for broadcast STL

• Broadcasting over IP is complicated

• You need to be an IT Expert to broadcast over IP

5/23/2011 18

Page 10: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 10

Today’s Solution!

IP i li bl f b d t STL• IP is reliable for a broadcast STL

• Broadcasting over IP is easy and not complicated

• Broadcasters have sufficient knowledge to configure and run these systems 

5/23/2011 19

So What Are the Concerns with IP?

• Audio Quality – there can be a tradeoff between quality and reliability of an IP connection

5/23/2011 20

Page 11: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 11

So What Are the Concerns with IP?

• Transport Reliability – Tieline recommends using wired broadband connections, that are not being shared for best reliability

5/23/2011 21

So What Are the Concerns with IP?

• Adequate Bandwidth – order a high speed, business class service with a downlink speed of at least 256kbps, and an uplink speed of at l 256kbleast 256kbps

• Faster installations provide greater reliability

5/23/2011 22

Page 12: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 12

And the Biggest Concern

• Coding Algorithms

– Important to ask what is used – some deliver poor quality and artifacts

– Remember, you get what you pay for!

Ti li ’ M i d M i Pl Al ith id– Tieline’s Music and Music Plus Algorithms provide superior performance, as do AAC and APT

5/23/2011 23

Recommendations to reduce concerns

• Select a Quality Internet Service Provider (ISP) – “you get what you pay for” in service, too

• Tier 1 Service Providers are the best choice as their infrastructure makes up the internet “backbone”

5/23/2011 24

Page 13: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

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Recommendations to reduce concerns

• Use the same ISP at both the Studio and Transmitter site

• The same provider can increase reliability, audio bandwidth, and reduce audio delay

• Second/third tier providers sublease• Second/third tier providers sublease bandwidth.  The multiple switch hops can cause reliability issues

5/23/2011 25

Recommendations to reduce concerns

• Do not share service with PC’s or company networks, use a dedicated DSL/ADSL line

• Business plans provide better performance than residential or domestic plans

5/23/2011 26

Page 14: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 14

Recommendations to reduce concerns

• Use good quality equipment to connect your codecs to the Internet

• Does your codec have Quality of Service features, such as a jitter buffer or forward 

i ?error correction? 

5/23/2011 27

Recommendations to reduce concerns

• Insure your infrastructure is designed for media streaming and not domestic usage

5/23/2011 28

Page 15: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 15

IP Benefits in STL Applications

• The technology can cover multi‐site facilities

• More expensive Satellite, RF, or Switch p , ,56/ISDN circuits can be eliminated

5/23/2011 29

IP can also be used to send the same programming to multiple 

sitessites

5/23/2011 30

Page 16: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 16

IP Benefits in STL Applications

• Both IP hardware and network infrastructure are cheaper

5/23/2011 31

Talk About Cheap Solutions

5/23/2011 32

Page 17: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 17

The Report‐IT iPhone app offers LIVE 15kHz audio

5/23/2011 33

In a pinch!

• The iPhone can be equipped with an XLR adapter and attenuator to interface to broadcast gear

• Granted, it’s 15kHz mono, but in a pinch, you are on the air

5/23/2011 34

Page 18: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 18

Things to Keep in Mind

• There are lots of IP solutions

• Here are some considerations

5/23/2011 35

Equipment Considerations

• You’ll want to insure the equipment is IPV6 Compatible

• The present internet (IPV4) is running out of addresses

• IPV6 will provide billions of new IP addresses and will involve new hardware

5/23/2011 36

Page 19: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 19

Equipment Considerations

• You’ll want ease of use – a front panel display rather than having to connect a computer to see what’s going on or to make adjustments

5/23/2011 37

Equipment Considerations

• Diagnostics are also important – Again, tools that can be accessed from a front panel screen, without having to connect a computer

• Even something as simple as front panel audio metering is helpful

5/23/2011 38

Page 20: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 20

Equipment Considerations

• Other useful features include  QoS (Quality of Service) features such as

– Forward Error Correction

– Jitter buffer

– Bit Rate monitor

5/23/2011 39

Equipment Considerations

A Backup SD/SDHC Card SlotA Backup SD/SDHC Card Slot

5/23/2011 40

Page 21: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 21

USB and SD/SDHC keeps you on the air

• A lot of broadcast equipment is providing this kind of auxiliary backup

• Specify it and use it – it’s one more defense against being off the air

5/23/2011 41

So, if I choose IP

Where do I start?

5/23/2011 42

Page 22: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 22

Audio over IP Expert

• Tieline provides a free tutorial manual that can be downloaded.  For your copy of this reference guide, go to:

• www.ipaudioexpert.com

5/23/2011 43

Internet Reference Sites

• http : //en.wikipedia.org/wiki/Interenet_backbone

• Lists major internet service providers that make up the internet backbone

5/23/2011 44

Page 23: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 23

Internet Reference Sites

• For more detailed information on transitioning to IPv6 check out the summary and reference papers on IPv6 at  www.Wikipedia.com

5/23/2011 45

Internet Reference Sites

• http://www.speedtest.net/index.php

• A site that will test internet speed – connect your computer to this link if low bandwidth is suspected

5/23/2011 46

Page 24: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 24

Troubleshooting Tip

• Every computer and IP codec has an internal IP address of 127.0.0.1

• This provides a loopback test, allowing the audio to be looped from the encoder to the d ddecoder

• Listen to the headphone output, if you hear audio, the problem is the network

5/23/2011 47

Suggested Reading

• TCP/IP Jumpstart 0 Internet Protocol Basics

• Author:  Andrew G. Blank

• Publisher: Sybex, www.sybex.com

5/23/2011 48

Page 25: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 25

Audio over IP is the Future

• Analog leased line and even ISDN are being phased out in most regions

• Regular DSL data plans are sufficient to deliver 22kHz stereo audio

• A variety of equipment is turning to IP – audio consoles, even transmitters!

5/23/2011 49

• Now let’s look at some other ways to keep your station going

5/23/2011 50

Page 26: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 26

It Never Hurts to Label Lines –even with a Sharpie!

Clearly Label All DisconnectsUsing a Brother P-Touch®

Page 27: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 27

Or Gaffer’s Tape

Walk Your Site Quarterly

Page 28: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 28

A Forest Doesn’t Spring up Over Night

Exposed Ground Radials – More Fines, Less Signal

Page 29: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 29

Why it’s important to supervise contractors

WANTED: Qualified Site Manager

Page 30: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 30

Coax Is Not a Climbing Peg!

AM ATU Maintenance

Page 31: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 31

ATU Maintenance• Loose connections cause heat buildup

• Twice a year tighten all bolts and nuts

• Every other year, remove hardware and clean – especially if parameters are unstable

• Mark with a Sharpie®, the location of coil taps or rollers in variable coils

• Plug all holes, keep inside clean

It’s important to seal all entries

Page 32: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 32

Expanding Foam Combined With Stainless Steel Wool Inside ATU

Why It’s Important to Seal ATU’s

Page 33: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 33

A Contactor With Built-in Arc Detector

Don’t Paint the Spark Gap!

Page 34: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 34

Loose Slats = FCC Fine

Satellite Feed horns – homes for insects and even birds!

Page 35: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 35

The Opening Protects Nests

A 1-Liter Water Bottle Solution!

Page 36: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 36

Wire Labels Under Clear heat shrink

Impress Your Manager With an Organized Workbench!

Page 37: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 37

Another Organized Shop

Workbench Based on Kindorf®(He got it one piece at a time!)

Page 38: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 38

Every Workbench Needs Adapters

Use a Clipboard for a Third Hand

Page 39: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 39

Screw-in Hooks Organize Manuals/schematics

Check Parameters Quarterly

Page 40: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 40

Don’t Forget Consultant Sites

G h b k C• www . Grahambrock . Com– Online FCC Apps, newsletter and links

• www . Munn-Reese . ComRF Newsletter– RF Newsletter

• www . CavellMertz . Com– FCC Info and new flag service

Hoods keep water out of buildings but may attract insects

Page 41: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 41

Generator Ice Shield

Pleated Air Filters Trap the Dirt

Page 42: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 42

Don’t Forget Microprocessor Battery Backups – Inside

EquipmentEquipment

Post a “No Digging” Sign Around Your AM Site

Page 43: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 43

Add Crushed Stone to the Transmitter Building Perimeter

An Important Investment to Any Studio or Transmitter Site

Page 44: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

Disaster Planning Using IP 44

Add Emergency Lighting

Transmitter site “gotta haves”• A spare fan for your exciter

S f• Spare fuses

• Klein Kleaners – moistened towels/baby wipes

• Trouble lamp and spare bulbs

• First Aid Kit – well stockedFirst Aid Kit well stocked

• Bubble wrap – protects your knees, and “grabs” fallen parts when placed in the bottom of equipment rack where you’re working

Page 45: Ennes-Hartford - May2011 · SBE Ennes Workshop ‐Hartford –May 2011 John Bisset Tieline Technology Indianapolis, IN 5/23/2011 1 Our Vision • Station engineers must search for

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A Great Idea Gone Bad

At Your Service

John Bisset and Mary Ann Seidler

Business Development Executives

Tieline Technology

317‐845‐8000

[email protected]

[email protected]

www.Tieline.com5/23/2011 90