enrollee registration instructions for online services - edl · from the homepage select: new user?...
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Enrollee Registration Instructions for Online Services
From the homepage select:
New user? Register here
Step 1 of Registration:
User Type: Enrollee
Enrollee Registration Instructions
for www.deltadentalins.com
If you have any problems during
registration click on the secure
form link to send a inquiry to our
registration department
Step 2 of Registration:
First Name: Full or first initial of
enrollee’s first name
Last Name: Complete last name
(Including Jr, Sr, III, etc)
Enrollee ID: SSN (without dashes)
or alternate ID number
Date of Birth: (XX/XX/XXXX)
Note: Make sure to click on the
button to find out each field
requirement
Step 3 of Registration:Create a username and password for
online services. Enter a valid e-mail
address that can be used for username
retrievals in the future
Note: Make sure to click on the button to
find out each field requirement
Challenge Question & Answer:
You can select 1 of 5 choices:
* City of Birth?
* Last 4 digits of driver’s license?
* Mother’s maiden name?
* Name of High School?
* Name of favorite pet?
Check that you have read the Terms and
Conditions of registration
Log Out-
After your done reviewing
information online
Manage Your Account
View Eligibility and Benefits
View eligibility, print ID cards and benefit
details
(I.E. co-payments, maximum and deductibles)
View Claims
View claim details for self and family members.
Note: Pre-Determinations and Orthodontic
claims are not available online
Manage Your Account
Find an International Dentist
Find average fees charged by dentist
View customary fees within a zip code.
Learn about dental health
Provides information on dental terminology
and oral healthcare
My Profile
Change the password, challenge
question and e-mail address.
Enrollee Online Services
Secure login for benefits, eligibility and claim status.
Access to dental health information.
Fee Finder
Enrollees can find the average fee for highly utilized procedures.
Forgot username?
Click on username
Forgot username- Step 1
User Type: Enrollee
Enrollee username and password recovery for www.deltadentalins.com
Enrollee- Forgot Username(see page 3 for instructions on how to
obtain your password)
Forgot username- Step 2
First Name: full or first initial of
enrollee’s first name
Last Name: Complete last name
(Including Jr, Sr, III, etc)
Enrollee ID: SSN (without dashes)
or alternate ID number
Date of Birth: (XX/XX/XXXX)
Note: Make sure to click on the
button to find out each field
requirement
If you have problems with this
application please use the secure
form link to contact our
Registration Department
CONFIRMATION
You will get a
confirmation page when
the system recognizes
your username
Shortly, you will receive an
e-mail in your inbox with
your username.
Forgot password?
Click on password
Enrollee-Forgot Password (see page 1 for instructions on how to obtain your username)
Forgot password- Step 1
Enter username and last
name of the enrollee.
Note: if you don’t remember
your username refer to page
one for username recovery
Forgot password- Step 2
Your challenge question
will populate.
Challenge Answer:
Answer your challenge
question as created when
you originally registered.
Forgot password- Step 3
Enter your new password
CONFIRMATION
You will get a
confirmation page when
your password has been
changed
We keep you smiling®