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1. Personal details Family name Given names Nationality Country of residence Mother tongue Date of birth Gender Passport number DD / MM / YYYY Male Female Email Telephone ( ) RESIDENTIAL ADDRESS Address line 1 Address line 2 City / State / Province Post code Country 2. Emergency contact & medical conditions Emergency contact name Relationship Telephone ( ) Do you have any medical conditions? Do you have any special needs? 3. Agent information Where did you hear about English Language Company? Agent Web search What did you search for? Social media Please specify: Facebook Instagram Other Friend or relative Other Please specify: Did an agent assist you with this enrolment: Yes No Agent stamp Agency name Counsellor name Counsellor email Please complete this enrolment form by filling in the fields, selecting the options and then email back to ELC or return to your local ELC representative. Email to [email protected] Print Reset form Next page Save form Email www.elc.edu.au 01 08 Enrolment Form 2020

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Page 1: Enrolment Form 2020 Email Print Reset form Save form · Homestay single room $330/w Homestay twinshare pp $300/w ELC Premium Apartment – ensuite single room $465/w Studyhouse –

1. Personal details

Family name Given names

Nationality Country of residence Mother tongue

Date of birth Gender Passport number

DD / MM / YYYY Male

Female

Email Telephone

( )

RESIDENTIAL ADDRESSAddress line 1 Address line 2

City / State / Province Post code Country

2. Emergency contact & medical conditions

Emergency contact name Relationship Telephone

( )

Do you have any medical conditions?

Do you have any special needs?

3. Agent information

Where did you hear about English Language Company?

Agent

Web search What did you search for?

Social media Please specify: Facebook Instagram Other

Friend or relative

Other Please specify:

Did an agent assist you with this enrolment: Yes No Agent stamp Agency name

Counsellor name Counsellor email

Please complete this enrolment form by filling in the fields, selecting the options and then email back to ELC or return to your local ELC representative.

Email to [email protected]

Print Reset form

Next page

Save formEmail

www.elc.edu.au

0108

Enrolment Form 2020

Page 2: Enrolment Form 2020 Email Print Reset form Save form · Homestay single room $330/w Homestay twinshare pp $300/w ELC Premium Apartment – ensuite single room $465/w Studyhouse –

Note that you will need to complete a separate application form for these programs. For internship, au pair and demi pair applications, a number of additional documents will be required.

0208

4. Visa & OSHC

Which type of visa will you apply for?

Visitor (Tourist) Student Working Holiday Other, please specify

If you are travelling on a Student visa, the Australian Government requires you to have Overseas Student Health Cover (OSHC).

Would you like ELC to arrange your OSHC?

Yes, please arrange OSHC: Single Dual family Multi family

No: I will make my own OSHC arrangement My agent will make my OSHC arrangement

5. English Language Program

Select your course(s) and choose your start date(s) and course length(s).

General English (CRICOS Course Code: 050701A)

Intensive General English (Day) DD / MM / YYYY

Intensive General English (Evening) DD / MM / YYYY

Semi Intensive General English (Day) DD / MM / YYYY

Premium English (Day) DD / MM / YYYY

Business English (CRICOS Course Code: 050701A)

General + Business English (Day) DD / MM / YYYY

Premium English for Business (Day) DD / MM / YYYY

English for Academic Purposes (CRICOS Course Code: 054401C)

English for Academic Purposes (Day) DD / MM / YYYY

Premium English for Academic Purposes DD / MM / YYYY

English for Academic Purposes (CRICOS Course Code: 054401C)

English for Academic Purposes (Eve) DD / MM / YYYY

IELTS Exam Preparation (Evening) DD / MM / YYYY

Cambridge Exam Preparation(CRICOS Course Codes: 050702M / 050703K / 066494E)

B1 Preliminary (PET) Daytime

06 Jan 23 Mar 07 Sep

B2 First (FCE) Daytime

06 Jan 23 Mar 07 Sep

C1 Advanced (CAE) Daytime

06 Jan 23 Mar 07 Sep

C2 Proficiency (CPE) Daytime

06 Jan 07 Sep

Pre-course test Have you taken an ELC pre-course test? Yes No If yes, date DD / MM / YYYY

6. Further studies in Australia

Are you applying for further academic studies in Australia? Yes No IELTS score or EAP level required

Institution Course Start Date

DD / MM / YYYY

7. Work Programs

Would you like to book one of our Work programs? Yes No

Work and Travel Membership (WH visa only) 1 year from your arrival

Conservation Volunteering weeks from DD / MM / YYYY

Professional Internship weeks from DD / MM / YYYY

Au pair or demi pair program Program type: 1 2 3 4

START DATE WEEKS

START DATE WEEKS

B1 Preliminary (PET) Evening

06 Jan 23 Mar 15 June

07 Sep

B2 First (FCE) Evening

06 Jan 23 Mar 15 June

07 Sep

C1 Advanced (CAE) Evening

06 Jan 23 Mar 15 June

07 Sep

Next page

Page 3: Enrolment Form 2020 Email Print Reset form Save form · Homestay single room $330/w Homestay twinshare pp $300/w ELC Premium Apartment – ensuite single room $465/w Studyhouse –

Next page 0308

8. Accommodation

Do you want ELC to arrange accommodation for you? Yes No If No, please go to section 8.

Have you pre-booked a room or been in contact with anyone at ELC regarding your accommodation?

No Yes, contact’s name

Choose your accommodation option:Please, enter the number 1 for your preferred option.

In the event that your chosen accommodation option is not available, would you like ELC to: Process your enrolment and automatically arrange an alternative accommodation option for the entire period. If so, please indicate your second and third preferred options 2 3

Contact you with a list of alternative options available for you to consider

Homestay (Please answer the questions to the right)

Single room Twinshare (only for 2 friends travelling together)

ELC Premium Apartment

Single room with ensuite*

Ultimo Terraces (formerly Studyhouse 423, 425, 427)

Single room* Twin room Twin room (girls only)

Student Home (formerly Studyhouse 617)

Single room* Twin room

CozzyStay (airport pick up compulsory) Twin room

Blanket ($40 extra charge payable upon arrival): Yes No

Link2 Single room*

Twin room

Glebe YHA – Hostel Single room* Twin room 4 share dorm

*Limited availability. Please indicate 2nd and 3rd choice.

Homestay requirementsDo you smoke? Yes No

Are you allergic to pets? Yes No

Do you have any:special dietary requirements? Yes No

allergies or medical problems? Yes No

special requirements? Yes No

Homestay preferencesDo you like animals? Yes No

Homestay with other international students? Yes No

Homestay with children under 10 years old? Yes No

Do you have any special requests? Yes No

Arrival date to accommodation DD / MM / YYYY Departure date from accommodation DD / MM / YYYY

How many weeks accommodation? weeks nights

9. Flight details & Airport transfer

If you are booking an ELC accommodation option, please provide your flight details.

Flight number Arrival date Arrival time

DD / MM / YYYY

If you do not have your flight details yet, please e-mail them to [email protected] as soon as you have them confirmed.

Would you like us to meet you at the airport and take you to your accommodation? Yes NoNB: Airport transfer is compulsory for all CozzyStay accommodation bookings as part of the arrival procedure.

10. Agreement & permissions

I have read, understood and agree to ELC’s conditions of enrolment on pages 5 to 8 of this form. I give permission for my personal information to be available to ELC staff in order to conduct the daily operations of the school. I agree for my personal information to be sent to ELC partners as necessary for the delivery of the services I have requested. I agree that ELC may share information on my progress and attendance with my nominated agent upon request in order to facilitate further study.

Name Signature Date DD / MM / YYYY

Page 4: Enrolment Form 2020 Email Print Reset form Save form · Homestay single room $330/w Homestay twinshare pp $300/w ELC Premium Apartment – ensuite single room $465/w Studyhouse –

Administration

Enrolment $250

Tuition Day Courses

Intensive General English, General + Business English, Intensive English for Academic Purposes: 2-6 weeks $430/w 7-12 weeks $420/w 13-16 weeks $410/w 17-24 weeks $400/w 25-35 weeks $390/w 36+ weeks $380/w

Semi-Intensive General English: 2-17 weeks $380/wPremium English, Premium Academic English: 2-20 weeks $690/w Premium English for Business: 2-20 weeks $730/w

Intensive Cambridge Exam Preparation: START DATE: FIXED

B1 Preliminary (PET) Daytime $440/w06 Jan – 20 Mar (11w, exam 25 Mar) 23 Mar – 05 June (11w, exam 10 June) 07 Sept – 27 Nov (12w, exam 17 Dec)

C1 Advanced (CAE) Daytime $440/w06 Jan – 20 Mar (11w, exam 20 Mar) 23 Mar – 05 June (11w, exam 09 June) 07 Sept – 27 Nov (12w, exam 03 Dec)

Tuition Evening Courses

Intensive General English: 2-48 weeks $290/w Intensive IELTS Exam Preparation: 2-24 weeks $290/w Intensive English for Academic Purposes 2-20 weeks $290/w

Intensive Cambridge Exam Preparation: START DATE: FIXED

B1 Preliminary (PET) Evening $290/w06 Jan – 20 Mar (11w, exam 25 Mar) 23 Mar – 05 June (11w, exam 10 June) 15 June – 04 Sep (12w, exam 10 Sep) 07 Sept – 27 Nov (12w, exam 17 Dec)

C1 Advanced (CAE) Evening $290/w06 Jan – 20 Mar (11w, exam 20 Mar) 23 Mar – 05 June (11w, exam 09 June) 15 June – 04 Sep (12w, exam 19 Sep) 07 Sept – 27 Nov (12w, exam 03 Dec)

Course Materials

2-4 weeks 5-23 weeks 24+ weeks

$60 $15/w $360

Overseas Student Health Cover

3 months $132 4 months $176 5 months $220 6 months $265 7 months $309 8 months $353

9 months $397 10 months $441 11 months $485 12 months $529 13 months $575 14 months $620

Single cover only. Contact ELC or visit our website for longer course lengths and for Dual Family and Multi Family rates.

Cambridge Exam

PET exam $320 FCE exam $350 CAE exam $350 CPE exam $370

Work programs

Work and Travel Program Contact ELC $

Conservation Volunteering Contact ELC $

Professional Internship Contact ELC $

Au pair or demi pair program Contact ELC $

Airport transfer

Airport transfer $165

Accommodation

Accommodation placement $260

Homestay single room $330/w

Homestay twinshare pp $300/w

ELC Premium Apartment – ensuite single room $480/w

Ultimo Terraces – single room $395/w

Ultimo Terraces – twin room pp $330/w

Student Home – single room $365/w

Student Home – twin room pp $295/w

CozzyStay student houses – twin room pp $235/w

Link2 student houses – single room $395/w

Link2 student houses – twin room pp $305/w

Glebe YHA Hostel – single room $285/w

Glebe YHA Hostel – twin room pp $215/w

Glebe YHA Hostel– 4-share pp $160/w

Please refer to pages 6 to 8 of this form for information on minimum stays, special rates, high season dates and terms and conditions for each accommodation option.

Calculate your fees

Enrolment $

Tuition $

Course materials $

Overseas Student Health Cover $

Cambridge exam $

Work program $

Airport transfer $

Accommodation placement $

Accommodation $

Subtotal $

Credit card surcharge (1% ; AMEX: 1.5%) $

TOTAL $

All fees inclusive of GST

Go to page 5 for payment details.

Next page08

Course fees and dates

START DATE: ANY MONDAY

START DATE: ANY MONDAY

04

B2 First (FCE) Daytime $440/w 06 Jan – 20 Mar (11w, exam 21 Mar) 23 Mar – 05 June (11w, exam 04 June) 07 Sept – 27 Nov (12w, exam 28 Nov)

C2 Proficiency (CPE) Daytime $440/w06 Jan – 06 Mar (9w, exam 07 Mar) March intake not available 07 Sept – 20 Nov (11w, exam 21 Nov)

B2 First (FCE) Evening $290/w 06 Jan – 20 Mar (11w, exam 21 Mar) 23 Mar – 05 June (11w, exam 04 June) 15 June – 04 Sep (12w, exam 25 Sep) 07 Sept – 27 Nov (12w, exam 28 Nov)

C2 Proficiency (CPE) Evening Not available

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Direct deposit

Account name: English Language Company

Swift Code: NATAAU3302S

BSB: 082 057

Account number: 557 665 886

Bank Name: National Australia Bank

Bank Address: 225 George Street, Sydney 2000 Australia

International Student Payment - Online Options

ELC holds an account with two international student payment online platforms: Nexpay and Flywire. These platforms offer excellent terms and might save you currency conversion and transfer fees. Visit their websites and follow the prompts:

Nexpay: nexpay.com.au Flywire: elc-australia.flywire.com

Bank cheque

International bank cheque payable to:

English Language Company

Credit card

Name of student

Name of cardholder

Credit Card type Visa Mastercard American Express

Credit card number

Expiry date CCV Amount to be charged

MM / YY

AU$

I authorise English Language Company to debit my credit card with the amount shown above. I certify that I am over 18 years of age.Please note that a 1% surcharge applies for credit card payments on Visa or Mastercard ; 1.5% on AMEX.

Signature of cardholder

Public holidays and Christmas holidays

Public holidays: ELC will be closed on the following public holidays: Wednesday 1 January, Monday 27 January, Friday 10 April, Monday 13 April, Monday 8 June, Monday 5 October. Compensation will not be given for classes not offered on these days. Note that the school will be open on Monday 3 August.

Christmas holidays: ELC will be closed for holiday from 21/12/2020 until 28/12/2020. The last day of class will be Friday 18 December 2020 and the first day back will be Tuesday 29 December 2020. (Friday 1 January 2021 will be a public holiday).

Intensive General English (Evening)

Intensive General English (Day) Cambridge Exam Preparation (Day)

Intensive Academic English (Day)

Premium Academic English (Day)

IELTS Exam Preparation (Evening)

Intensive Academic English (Evening)

Cambridge Exam Preparation (Evening)

General + Business English (Day)

Premium English for Business (Day)

Premium English (Day)

Semi-Intensive General English (Day)

1. Course information1.1 Weekly hours delivered face-to-face:

GENERAL ENGLISH SPECIAL FOCUS MODULE 16hrs 4hrs

GENERAL ENGLISH SPECIAL FOCUS MODULE ENGLISH EXTRAS 15hrs 5hrs 5hrs

GENERAL ENGLISH ENGLISH EXTRAS 15hrs 5hrs 5hrs

15hrs

GENERAL ENGLISH

GENERAL ENGLISH

ENGLISH EXTRAS -BUSINESS ENGLISH

15hrs 5hrs 5hrs

SPECIAL FOCUS MODULE

15hrs 5hrs 5hrs

CAMBRIDGE EXAM PREP. ENGLISH EXTRAS 15hrs 5hrs 5hrs

SPECIAL FOCUS MODULE 16hrs 4hrs

SPECIAL FOCUS MODULE 16hrs 4hrs

ACADEMIC ENGLISH SPECIAL FOCUS MODULE 16hrs 4hrs

SPECIAL FOCUS MODULE 15hrs 5hrs 5hrs

ACADEMIC ENGLISH ONE-TO-ONE LESSONS15hrs 5hrs5hrs

Next page 0508

Methods of payment

Conditions of enrolment

ENGLISH EXTRAS

ONE-TO-ONE LESSONS

GENERAL ENGLISH

CAMBRIDGE EXAM PREP.

ACADEMIC ENGLISH

ACADEMIC ENGLISH

SPECIAL FOCUS MODULE

ONE-TO-ONE LESSONS ENGLISH EXTRAS -BUSINESS ENGLISH

ENGLISH EXTRAS

Intensive General English (Evening)

Intensive General English (Day)

Premium English (Day)

Semi-Intensive General English (Day)

GENERAL ENGLISH ENGLISH EXTRAS 18hrs 2hrs

GENERAL ENGLISH SPECIAL FOCUS MODULE ENGLISH EXTRAS 15hrs 5hrs 5hrs

GENERAL ENGLISH ENGLISH EXTRAS 15hrs 5hrs 5hrs

15hrs

GENERAL ENGLISH

ONE-TO-ONE LESSONS

General + Business English (Day)

Premium English for Business (Day)

GENERAL ENGLISH BUSINESS ENGLISH FRIDAYS

15hrs 5hrs 5hrs

SPECIAL FOCUS MODULE

15hrs 5hrs 5hrs

GENERAL ENGLISH ONE-TO-ONE LESSONS BUSINESS ENGLISH FRIDAYS

Cambridge Exam Preparation (Day)

IELTS Exam Preparation (Evening)

Cambridge Exam Preparation (Evening)

CAMBRIDGE EXAM PREP. ENGLISH EXTRAS 15hrs 5hrs 5hrs

ENGLISH EXTRAS 18hrs 2hrs

ENGLISH EXTRAS 18hrs 2hrs

CAMBRIDGE EXAM PREP.

IELTS PREPARATION

SPECIAL FOCUS MODULE

Intensive English for Academic Purposes (Day)

Premium English for Academic Purposes (Day)

Intensive English for Academic Purposes (Evening)

ACADEMIC ENGLISH ENGLISH EXTRAS18hrs 2hrs

SPECIAL FOCUS MODULE 15hrs 5hrs 5hrs

ACADEMIC ENGLISH SPECIAL FOCUS MODULE15hrs 5hrs5hrs

ENGLISH EXTRAS ACADEMIC ENGLISH

ONE-TO-ONE LESSONS

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1.2 ‘ELC’ refers to ‘English Language Company, Australia, Pty Ltd’.1.3 Minimum level: General + Business English, English for Academic

Purposes, Cambridge Exam Preparation and IELTS Exam Preparation courses require a minimum level. You should show evidence of your level upon enrolment or complete the ELC pre-course test. ELC retains the right to transfer your enrolment to a different course if your level of English is unsuitable for the course in which you have enrolled.

1.4 Premium courses: A minimum of 4 weeks’ notice is required for ELC to organise a Premium course.

1.5 Course transfers: After the start of your program at ELC, you may choose to transfer onto a different course. You may do so provided that you meet the minimum level required and as soon as there is availability in that course at your level. No transfer fees apply but you will need to pay an upgrade fee if you choose to transfer onto a more expensive course. This upgrade fee cannot be paid by shortening your enrolment. If you choose to transfer onto a cheaper course, there will be no refund or course extension to make up for the price difference.

1.6 IELTS Exam: The IELTS Exam fee is not included in any program fees. It is payable directly to your chosen test centre after your arrival in Sydney. The IELTS exam fee in Sydney is $340 as at August 2019.

2. General conditions of enrolment2.1 Payment & confirmed enrolments: When enrolling at ELC, you will

receive an invoice listing the fees owed and stating payment due dates. A confirmed place at ELC will be secured after all fees have been received as outlined on your invoice.

2.2 Attendance & course progress: Student visa holders must attend at least 80% of their course and maintain satisfactory course progress by completing all class work, assignments and assessments. Students who fail to meet these requirements may be reported to the Department of Home Affairs.

2.3 Contact details & residential address: You must notify ELC of your contact details and residential address on arrival and while at the college. You must notify ELC of any changes to contact details or residential address within 7 days. This is a visa requirement for student-visa holders.

2.4 Personal information: Information is collected on this form and during your enrolment in order to meet our obligations under the ESOS Act and the National Code 2018; to ensure student compliance with the conditions of their visas and their obligations under Australian immigration laws generally. The authority to collect this information is contained in the Education Services for Overseas Students Act 2000, the Education Services for Overseas Students Regulations 2001 and the National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students 2018. Information collected about you on this form and during your enrolment can be provided, in certain circumstances, to the Australian Government and designated authorities and, if relevant, the Tuition Protection Scheme and the ESOS Assurance Fund Manager. In other instances information collected on this form or during your enrolment can be disclosed without your consent where authorised or required by law.

2.5 Dependents: If you are applying for a student visa and bringing school aged children to Australia with you as dependents you should know that your children will be obliged to attend school whilst in Australia and that school fees may be incurred for this.

2.6 Communication: You agree that ELC communicates with you via phone, e-mail, SMS and social media platforms.

2.7 Use of images and videos: Photographs, videos and testimonials provided by you and/or taken by ELC may be used for marketing and promotion purposes.

2.8 Code of conduct: You must behave appropriately at all times within ELC and ELC arranged accommodation. This includes not willfully damaging ELC property or that of ELC arranged accommodation providers, showing respect for all students and staff and not using discriminatory behaviour or language in regard to nationality, race, sexual orientation, gender identity or religion. When using social media students agree not to post inaccurate information, information that infringes on the privacy of ELC staff or students or use inappropriate language in relation to ELC. Failure to do so may lead to expulsion and cancellation of your program without refund.

2.9 Possible changes: ELC retains the right to change its fees and conditions, cancel or defer courses, and to alter course timetables and class locations at any time without notice.

2.10 Instalments: Payment by instalments is subject to approval by ELC. Contact ELC to enquire about an instalment plan. If an instalment plan is agreed upon, you must complete payments on the due dates stated on your invoice. Students who fail to pay by their due dates will have their CoE and course cancelled due to non-payment.

2.11 Missed classes: If you miss classes for personal reasons including illness, no financial compensation or make up classes will be offered.

2.12 Your rights: This agreement, and the availability of complaints and appeals processes, does not remove your right to take action under Australia’s consumer protection laws. Please review our complaints and appeals processes in our student handbook (http://bit.ly/dayhandbook ; http://bit.ly/eveninghandbook).

2.13 ESOS Framework: Please refer to http://bit.ly/ESOSframework to read how the Australian Government ensures quality in education providers and protects international students.

3. ELC cancellation, transfer and refund policy For cancellation of your English language program, the following terms and conditions apply to your fees:

3.1 For program cancellations more than 28 days prior to the start of the course, ELC will retain $250 cancellation fee.

3.2 For program cancellations less than 28 days prior to the start of the course, ELC will retain 25% of the tuition fee in addition to $250 cancellation fee.

3.3 For program cancellations due to a visa refusal, ELC will retain $250 cancellation fee only. If the visa is refused due to fraudulent documents being provided to support the application, ELC will retain $500.

3.4 For program cancellations on or after the date of commencement, there will be no refund.

3.5 For requests to shorten a course the above cancellation policy will apply to the portion of the course cancelled.

3.6 You may transfer to another provider within the first six months of your principal course only if ELC is unable to deliver the course in which you enrolled (and a suitable alternative course cannot be offered); ELC is unable to deliver a course at a suitable level; a Government sponsor considers that the transfer is in your best interests or you have been granted a release letter from ELC.

3.7 A release letter may be granted by ELC only in limited specific circumstances such as failure to meet academic progress requirements for a pathway program (conditions apply) or under compelling or compassionate circumstances (for which evidence can be provided). Refer to ELC’s policy on transferring between education providers.

3.8 Where a student is granted approval for release to study at another provider prior to completing six months’ study of the principal course, no refund will be made.

Please, note that:3.9 The term “program” used above refers to your entire enrolment at ELC

and can encompass a combination of several courses.3.10 Additional refund policies apply for any extra services you have booked

(including but not limited to accommodation and work programs). Please refer to the relevant sections.

3.11 If you defer your program and later cancel it prior to your new start date, the cancellation policy will apply from your original course start date, not your deferred start date. This is relevant as it determines whether points 3.2, 3.3 or 3.4 applies to your potential refund.

3.12 Refund requests will be processed within four weeks. If you enrolled through an education agent, the fees will be refunded to that agent. If you paid with credit card, refunds will be made to the same account.

3.13 Program fees are not transferable to another person or institution.3.14 In the unlikely event that ELC cancels a course before its commencement,

you will receive a full refund within 2 weeks.3.15 In the unlikely event that ELC is unable to deliver a course that you have

paid for and is unable to offer you an alternative suitable course or to pay you a refund on the unspent portion of your pre-paid tuition fees, the Australia Tuition Protection Scheme (TPS) will assist you in finding an alternative course or to get a refund if an alternative is not found. See https://tps.gov.au.

4. Social Activities4.1 Many of ELC’s social activities take place outside of ELC premises. In

choosing to join, students take responsibility for their own actions and possible loss, accident, delay or expense, bodily injury or death which they may cause or suffer in connection with or resulting from attendance or participation in any of ELC’s sporting, recreational and cultural activities.

5. Work programs5.1 Minimum level: Each of our work programs requires a minimum level

of English. You should show evidence of your level upon enrolment or complete the ELC pre-course test. ELC retains the right to cancel or

Next page 0608

Conditions of enrolment (continued)

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postpone your work program if your level of English is unsuitable for the program you have booked (refer to ELC’s Work Program manual for details).

5.2 Work and Travel Program: This program can only be booked before you arrive in Australia. Membership cancellations must be received 28 days prior to your arrival date. For cancellations received with less than 28 days notice, there will be no refund.

5.3 Conservation Volunteering: You must meet all requirements of this program - please refer to ELC’s Conservation Volunteering handbook and application form for details. For cancellations received more than 30 days before starting your volunteering program, you will receive an 85% refund. For cancellations received 30-14 days before starting your volunteering program, you will receive a 70% refund. There will be no refund if you give less than 14 days notice or after your program has started.

5.4 Professional Internship: You must meet all requirements of this program - please refer to Australian Internship’s application form for details. The $500 application fee (deposit) is non-refundable. For cancellations prior to commencement of the placement process (i.e. confirmed interview with a Host Company), 100% of the internship program fee will be refunded. For cancellations after commencement of the placement process (i.e. confirmed interview with a Host Company) but before signing the Training Agreement, 75% of the internship program fee will be refunded. For cancellations after signing the Training Agreement or after the internship start date, there will be no refund.

5.5 Au pair and demi pair programs: You must meet all requirements of this program - please refer to ELC’s au pair and demi pair handbook and application form for details. For cancellations received with less than 28 days notice from the program start date, there will be no refund.

6. Airport pick up6.1 Cancellations: In case of no-shows or cancellation less than 48hrs

before your scheduled flight arrival time 30% of the paid airport transfer fee will be refunded.

6.2 Arrival on public holidays: On the following public holidays the airport transfer service will incur a 50% surcharge: Christmas Day, Boxing Day, New Year’s Day, Easter Sunday and Easter Monday.

6.3 Airport pick-up for 2: For any 2 students (friends or couple) who arrive via the same flight and who have booked to stay together at the same accommodation option, 1 airport pick-up fee of $220 will apply.

7. Accommodation policies (all accommodation options)7.1 Accommodation placement fee: The accommodation placement fee

applies to all accommodation bookings and is non-refundable.7.2 Payment: Payment for accommodation bookings must be received a

minimum of 8 weeks prior to your arrival or as per your invoice due date.7.3 Cancellation before arrival: 2 weeks’ notice is required to defer your

arrival or cancel your booking for Homestay and Hostel – Glebe YHA. 4 weeks’ notice is required for ELC Premium Apartment, Student Home, Ultimo Terraces, Link2 and CozzyStay bookings. If you give less notice than required, the equivalent amount will be deducted from any refund owing. Please note that, in cases of deferrement of arrival date, later departure dates are not always possible (based on vacancy). A $100 administration fee applies for all cancellations.

7.4 Cancellation on or after arrival: Shortening accommodation bookings on or after arrival requires 2 weeks’ notice or 2 weeks’ rent will be deducted from any refund owing for Homestay and Glebe YHA Hostel. For information on this policy for the ELC Premium Apartment, Student Home, Ultimo Terraces, Link2 or CozzyStay, please refer to items 7.17.2, 7.18.2, 7.19.2, 7.20.2 and 7.20.3. A $100 administration fee applies.

7.5 Accommodation changes: All ELC accommodation options are organised through distinct accommodation providers. Set cancellation policies apply for each. If you decide to cancel one accommodation option to book an alternative one less than 4 weeks prior to your arrival or after your arrival, the respective cancellation policies will apply.

7.6 Multiple accommodation bookings: An additional $100 administration fee applies if you book 2 accommodation options.

7.7 Flight details: Flight arrival details are required when making all accommodation bookings.

7.8 Arrival and departure dates: A weekend arrival and a weekend departure are essential for Homestay bookings and preferable for all other accommodation bookings.

7.9 Extra nights: All prices are weekly prices (for 7 nights). Extra nights can be arranged at all ELC accommodation options. An extra night in Homestay is $55. For all other accommodation options, the extra nights are invoiced at a pro rata of the weekly price.

7.10 Twin rooms: With the exception of Homestay, twin rooms can be booked by two friends or individually. Please specify. Individual bookings will be allocated together with another client of the same gender.

7.11 Smoking: Smoking is not permitted in any of the ELC accommodation options.

7.12 Under 18s: Students have to be over 18 to stay at the ELC Premium Apartment, Student Home, Ultimo Terraces, Link2 or CozzyStay. Students under 18 may stay on their own with a Homestay family (special arrangements apply) or with their guardian at the Glebe YHA Hostel.

7.13 Validity dates: The 2020 rates are only guaranteed for nights until 31/12/2020 inclusive for all accommodation options except for Glebe YHA Hostel (please refer to item 7.22 for this).

7.14 Unforeseeable circumstances: In the event of unforeseeable circumstances leading to an accommodation option becoming unavailable, ELC will arrange an equivalent alternative.

7.15 Arrivals on public holidays: Most accommodation options do not accept arrivals on a public holiday, in particular on the 25th December and 31st December. Please contact ELC.

7.16 Additional accommodation policies for Homestay7.16.1 Homestay requirements: Answers to the Homestay requirements

questions are essential before we can arrange your Homestay placement. ELC will fulfill the Homestay requirements.

7.16.2 Homestay preferences: Answers to the Homestay preferences questions will be taken into account as much as possible when finalising your Homestay placement. ELC does not commit to fulfilling all requests.

7.16.3 Homestay arrangements: Minimum 2 weeks’ notice is required to arrange Homestay accommodation. The Homestay profile will only be sent to you 2-4 weeks prior to your arrival and only after receipt of your flight details.

7.16.4 Twinshare: Twinshare at homestay must be booked by a couple or two friends travelling together.

7.16.5 Internet: Internet can be requested. It is $10pw payable directly to the family.

7.16.6 Special rates: For special requests such as Homestay with private bathroom, VIP Homestay, or special dietary requirements, please contact ELC.

7.16.7 Christmas surcharge: A Christmas surcharge of $110 applies for stays with a Homestay family over the Christmas/New Year period (21/12/2020-01/01/2021).

7.16.8 Under 18s: Single room for under 18s is $350pw; twin room for under 18s is $330pw pp; the guardian fee for under 18s is $75pw.

7.16.9 Check-in & check-out: Your Homestay family will have your flight details and you should move in with them within 3hrs of your flight arrival time, including if in the early morning or late evening. Please, leave your Homestay by 11am on your departure day.

7.17 Additional accommodation policies for the ELC Premium Apartment7.17.1 Minimum stay: There is a minimum stay of 10 weeks (contact ELC with

exact dates for shorter stays). 7.17.2 Cancellation & early departure: Minimum 4 weeks’ notice is required for

any changes before arrival. No changes or refunds will be made if you cancel within 4 weeks of arrival or after arrival.

7.17.3 Bond: A credit card authorisation will be taken for up to $500 upon check-in. A charge will only be made in case of damage to the property.

7.17.4 Apartment rules: Upon arrival, you will be expected to sign the apartment rules (contact ELC to view a copy). Non-compliance with the rules may result in eviction. In cases of eviction, no refund is given.

7.17.5 Check-in & check-out: You can move into your room from 2pm onwards on your arrival day. Please check-out by 10am on your departure day.

7.18 Additional accommodation policies for Student Home7.18.1 Minimum stay: There is a minimum stay of 2 weeks. However, an

additional $50 administration fee (short booking fee) applies for bookings of 14-26 nights (under 4 weeks).

7.18.2 Cancellation & early departure: 4 weeks’ notice is required for any changes to your booking both before or after your arrival.

7.18.3 Resident’s agreement: Upon arrival, you will need to sign the Student Home resident’s agreement (contact ELC to view a copy). Non-compliance with the rules may result in eviction. In cases of eviction, no refund is given.

7.18.4 Triple room: Student Home features 1 triple room. The weekly fee per person is the same as for twin rooms. ELC will advise you at the time of enrolment if only a bed in a triple room is available for your requested dates of stay. We however reserve the right to change a booking for a bed in a twin room into a bed in a triple room in case of unexpected changes.

Conditions of enrolment (continued)

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www.elc.edu.auCRICOS Provider Code: 02551G

7.18.5 Check-in & check-out: You can move into your room from 10am onwards on your arrival day. Please vacate your room by 9am on your departure day.

7.19 Additional accommodation policies for Ultimo Terraces7.19.1 Minimum stay: There is a minimum stay of 4 weeks. No bookings of less

than 27 days will be accepted.7.19.2 Cancellation & early departure: 4 weeks’ notice is required for any

changes to your booking both before or after your arrival.7.19.3 Bond: A credit card imprint will be required when you move in as

security. A charge of a $500 bond will only be made in cases of damage to the property.

7.19.4 Resident’s agreement: Upon arrival, you will need to sign the Ultimo Terraces resident’s agreement (contact ELC to view a copy). Non-compliance with the rules may result in eviction. In cases of eviction, no refund is given.

7.19.5 Girls-only house: Female students can request to stay at the girls-only house.

7.19.6 Triple room: Contact ELC for more information.7.19.7 Check-in & check-out: You can move into your room from 10am

onwards on your arrival day. Please vacate your room by 9am on your departure day.

7.20 Additional accommodation policies for Link27.20.1 Minimum stay: There is a minimum stay of 2 weeks. However, an

additional $50 administration fee (short booking fee) applies for bookings of 14-27 nights (under 4 weeks).

7.20.2 Cancellation before arrival: Cancellations advised between 28-21 days of the planned arrival date will incur a 2-week cancellation fee. Cancellations advised between 20-14 days of planned arrival date will incur a 3-week cancellation fee. Cancellations advised less than 14 days prior to planned arrival date will incur a 4-week cancellation fee.

7.20.3 Early departure: An early departure fee equal to 1 weeks total rent will be charged for early departures (prior to booked departure date) between 15 January and 15 November. An early departure fee equal to 2 weeks rent will be charged for early departures between 16 November and 14 January. This fee will be collected along with the remaining rent upon notification of revised departure date.

7.20.4 Bond: A credit card imprint will be required when you move in as security for a value of 4 weeks rent (.i.e. the exact amount depends on the room type). A charge will only be made in cases of damage to the property.

7.20.5 Resident’s agreement: Upon arrival, you will need to sign the Link2 Resident Agreement (contact ELC to view a copy). Non-compliance with the rules may result in eviction. In cases of eviction, no refund is given.

7.20.6 Check-in & check-out: You can move into your room from midday onwards on your arrival day. Please vacate your room by 9am on your departure day.

7.21 Additional accommodation policies for CozzyStay7.21.1 Minimum stay: There is a minimum stay of 4 weeks.7.21.2 Cancellation: Minimum 4 weeks’ notice is required for any changes to

your booking before arrival.7.21.3 Early departure: The first 4 weeks are non-refundable. After this period,

2 weeks’ notice applies for early departure.7.21.4 Bond: Students reserving this service from outside Australia are not

required to pay any bond or key deposit.7.21.5 Resident’s agreement: Upon arrival, you will need to sign the CozzyStay

house rules (contact ELC to view a copy) Non-compliance with the rules may result in eviction. In cases of eviction, no refund is given.

7.21.6 Linen and blanket: Bed linen and a pillow are provided as part of your weekly accommodation fee, but this does not include a doona or blanket. Please indicate whether you would like to purchase a blanket for an extra $40 (payable upon arrival).

7.21.7 Cleaning duties: You will be required to share the cleaning duties according to a set roster. Non-compliance may lead to eviction.

7.21.8 Off-shore application only: CozzyStay can only be booked by students who are overseas and as a first accommodation option upon landing in Sydney.

7.21.9 Airport pick-up: All CozzyStay bookings require the additional purchase of the airport pick-up service to satisfy the accommodation’s arrival procedure.

7.21.10 Check-in & check-out: You can move into your room from 3pm onwards on your arrival day. Please vacate your room by 10am on your departure day.

7.22 Additional accommodation policies for the Glebe YHA Hostel7.22.1 Validity dates: The YHA 2020 rates apply from 1st October 2019 until

30th September 2020.

7.22.2 Minimum stay: The prices published are for stays of 4 weeks or longer.7.22.3 Special rates: For 2-4 week stays, the following fees apply: Single room:

$285/w; Twin room: $215/w; 4-share dorm: $160/w. For less than 2 week stays, the same rates apply as in high season.

7.22.4 High season: High season rates apply from 15 December 2020 to 30 January 2021 and only 4-share dorms are available over this period. Please contact ELC for price.

7.22.5 Check-in & check-out: You can move into your room from 2pm onwards on your arrival day. Please check out by 10am on your departure day.

8. Indemnity and release8.1 On behalf of myself, my executors, administrators and assigns, I agree to

waive and release all claims against English Language Company Pty Ltd (ELC), its directors and appointed representatives for any loss, accident, delay or expense, bodily injury or death which I may cause or suffer in connection with or resulting from attendance or participation in any of ELC’s programs, accommodation arrangements, transfers, sporting, recreational and cultural activities.

8.2 I agree that the law of the State of New South Wales in the Commonwealth of Australia shall apply to this agreement.

Conditions of enrolment (continued)