ensuring continuous business growth
DESCRIPTION
Direction, Structure, Clarity, Measurability, ControlTRANSCRIPT
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Growing In A Slowing Economy
Nimble Knowledge Series
Ensuring Continuous
Growth
∞WHO∞WHAT∞HOW∞WHY
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A Successful Organization Needs
• Where the organization wants to go Direction
• How people would drive the organization to that direction Structure
• Of what to do • Of who to do it Clarity
• Effort – return • Milestones covered Measurability
• Direction • Resource usage Control
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• Where the organization wants to go Direction
• How people would drive the organization to that direction Structure
• Of what to do • Of who to do it Clarity
• Effort – return • Milestones covered Measurability
• Direction • Resource usage Control
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Direction
• Needs to add value to the stake holder
• Optimize the asset utilization
• Improve bottom line and or top line by growth
• Organization needs STRATEGY
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Strategy – Consist Of
Financial Perspective
Asset optimization
(cost)
Growth (revenue)
Customer Perspective
Brand
How to reach
customer
What do we stand for
Internal Perspective
People
Process
Technology
Learning Perspective
Training
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• Where the organization wants to go Direction
• How people would drive the organization to that direction Structure
• Of what to do • Of who to do it Clarity
• Effort – return • Milestones covered Measurability
• Direction • Resource usage Control
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People
Core Of All Business Is However, People Need To Work Together
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Structure – A Picture Worth A 1000 Word
• Organization chart reflects on – Strategy focus – People focus – Operational focus – Customer / supplier
focus
• Structure needs to reflect the strategy
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• Where the organization wants to go Direction
• How people would drive the organization to that direction Structure
• Of what to do • Of who to do it Clarity
• Effort – return • Milestones covered Measurability
• Direction • Resource usage Control
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Clarity - Same Work Can Be Done Multiple Ways
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Process To Be Optimized For
Maximizing Customer Value
Minimize Resources Utilization
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Organization Should
Improve by
reducing steps
Not automate inefficiency
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Business Process
• Are defined by your organization structure
• Process are divided into three categories – Management process – Core process – Support process
• Process would define – Activities – Who to do it – Data to be captured – Reports to be generated – Frequency of the reports
• Business process defines – Skills required to do the
job – Role and responsibilities
of the people
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People – Skill Fitment
• Ensuring the right skills are aligned with the right job is critical to the success of organization
• Organization needs to – Acquire skills – Retain skills – Grow skills
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• Where the organization wants to go Direction
• How people would drive the organization to that direction Structure
• Of what to do • Of who to do it Clarity
• Effort – return • Milestones covered Measurability
• Direction • Resource usage Control
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Measurability & Control
• Required to ensure– Right track – Mid course correction
• Environment • Opportunities • Internal
– Transparency to organizational performance
• Measurability of – Performance – Direction
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Defining Performance Indicators
Str
ateg
y Financial
Customer
Internal
Learning
Pro
cess
Financial
Customer
Internal
Learning
R&
R Financial
Customer
Internal
Learning
KP
I
Financial
Customer
Internal
Learning
KPI
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• Where the organization wants to go Direction
• How people would drive the organization to that direction Structure
• Of what to do • Of who to do it Clarity
• Effort – return • Milestones covered Measurability
• Direction • Resource usage Control
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Appraisal System
Orgnization Goals
Policy - Stick & Carrot
KPIs
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Why Organization Need It?
Control
Efficiency Improvement
Growth
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WHY WE CAN DELIVER THISNimble & Sister Company Background
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Management Consulting Company
Facilitation Growth
Profitability
Market Share
Shareholder value
Study
Analyze
Implement
Business Process
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Nimble Assist Organizations
• Chaos
• Defined • Repeatable
• Monitor • Improvement
• Profit
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Nimble Activities
Strategy & Strategy Audit
Process Mapping and
Reengineering
Organization Restructuring
Performance Indicators
• Covers • Leadership• Strategy • HR• Process
Health Check
• Making business sense out of your data and reports
Analytics
• Inventory audit • Sales Audit • Customer Audit • Purchase Audit
Internal Audit (non financial)
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Manpower Acquisition
• People acquisition – Mid & Senior management – Board
• From or in to East Africa, South Africa, India
• Additional from Philippines • Provide
– functional, – industry and – cultural fitment
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Next Steps
Nimble • Phase 1
– Strategy – Organization chart – Process / SOP – Roles and responsibilities
including JDs– KPIs and HR policies
• Phase 2 – Training
• Phase 3 – Audits
Myjobs Eye • Recruitment • Training • HR outsourcing
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THANK YOU