ent le nimfas

Upload: george-james

Post on 05-Apr-2018

218 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/2/2019 ENT Le Nimfas

    1/71

  • 8/2/2019 ENT Le Nimfas

    2/71

    TEAM PIONEERS

    L E O G E O R G E M E E N U P I L L A I

    S A M S O N S J O H N F A A I Q U N I S H A D V N

    PRESENTS

  • 8/2/2019 ENT Le Nimfas

    3/71

    Alchemist

    4/29/2012 TEAM PIONEERS

    when you really

    want something

    ,

    all the

    universe

    conspires in

    helping

    you to achieve it

    .

  • 8/2/2019 ENT Le Nimfas

    4/71

    Le NimfasJoy of togetherness

  • 8/2/2019 ENT Le Nimfas

    5/71

    Public Relations & Product Creativity

    4/29/2012 TEAM PIONEERS

    MEENU PILLAI

  • 8/2/2019 ENT Le Nimfas

    6/71

    Company Introduction

    Le Nimfas cake shop,is a creation of fivebeautiful minds who wanted the

    people of their hometown toexperience and taste best quality cakes

    which was not existing in their life.They embarked on a brainstorming

    journey which created this exclusivecake shop

    Le Nimfas sells a wide range of pastries and

    unique dainties and drinks. We striveto provide quality and truly superior

    products

    4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    7/71

    VISION

    Le Nimfas vision is to be the best cakeshop for celebration of life, food anddrinks in India

    4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    8/71

    Mission

    To delight the customers by providing

    world-class taste, quality, service andartful presentation of cakes in a chic

    and tranquil ambience, to share and

    spread the joy of togetherness

    4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    9/71

    Our Ideologies

    Honesty & Integrity

    Reliability

    Creativity & Innovation

    Uniqueness

    4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    10/71

    Major Players In India

    Caf Coffee Day

    Starbucks

    Sweet Chariot

    Monginis cake shop La Patisserie

    Daily Bread

    Petalsngifts- Online only

    Other family bakeries

    4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    11/71

    Growth of Industry

    Growth curve

    50 per cent profits on certainproducts

    30-50 per cent annually

    Generates Rs 10,000 crore

    22% penetration in the urban market

    4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    12/71

    Key Driving Factors The need-based category caters to

    products like bread and biscuits

    It varies from breads to pastries, cakes,pizza and puffs

    The connoisseur category will coverproducts like specialised pastries and

    cakes

    Changes in lifestyles and rising travelopportunities

    4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    13/71

    Products and Service

    Pastries Cakes & Slices

    Dainties

    Drinks

    Fresh Salad

    4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    14/71

    PastriesPremium Cakes

    4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    15/71

    Wedding cakes

    Traditional

    Contemporary

    Chocolate Novelty

    4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    16/71

    Celebration Cakes

    Children

    Women

    Men Corporate

    4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    17/71

    Chocoholics

    4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    18/71

    Seasonal & Cupcakes

    4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    19/71

    Dainties, Drinks & Salads

    Dainties:

    Sandwich- Veg & Non Veg

    Burger buns

    Hot dogs

    Drinks:

    Breezes

    Smoothies

    Salads: Veg & Non Veg4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    20/71

    Competitive Advantage

    Five professional & strong willed

    minds behind the project

    Uniqueness in the product line

    Best quality at an affordable price

    4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    21/71

    Management team

    Meenu Public Relations & Product

    Creativity

    Leo Technical Advisor & Supplies

    Nishad Logistics & Distribution

    Samson Production, HumanResources

    Faaiqu Strategy & Marketing4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    22/71

    Distribution strategy...

    NISHAD

    Logistics & Distribution

  • 8/2/2019 ENT Le Nimfas

    23/71

  • 8/2/2019 ENT Le Nimfas

    24/71

    4/29/2012 TEAM PIONEERS

    Single product

    category focus

    Patented recipe

    Superior technology integrated

    production

    Excellent

    management team

    and staff

    State of art

    owned caf

    Virtual cake shop

    Best quality products

    Excellent caf ambience

  • 8/2/2019 ENT Le Nimfas

    25/71

    Lack of expertise in theindustry among the

    management

    4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    26/71

    4/29/2012 TEAM PIONEERS

    Peoples disposal

    income is increasing.

    Change in peoples

    spending behavior

    Peoples imitationtendency is

    increasing.

    Brand importance is

    not visible in the

    market for our

    specific product

    category

    Exclusivity option to

    our distributer

    Change in lifestyle

  • 8/2/2019 ENT Le Nimfas

    27/71

    4/29/2012 TEAM PIONEERS

    Existing players may imitate our technology

    zero switching costs for customers

  • 8/2/2019 ENT Le Nimfas

    28/71

    4/29/2012 TEAM PIONEERS

    Bargaining

    power of

    suppliers

    Threat

    from

    existingplayers

    Threat from new entrantsThreat from substitute

    goods

    Bargaining

    power of

    buyers

  • 8/2/2019 ENT Le Nimfas

    29/71

    4/29/2012 TEAM PIONEERS

    Key strategies forexecution

  • 8/2/2019 ENT Le Nimfas

    30/71

    Strategiesagainst

    competitionand newentrants

    Aggressive salepromotion

    Patenting ouringredients

    Regular productmodifications and

    new additions toproduct variants Co branding with

    our partners andproviding anexclusivity

    options

    Superior productcustomization

    4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    31/71

    Strategies against bargaining power

    of suppliers

    Maintain goodpersonal

    relationship

    Regular orderpayments on

    time.

    4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    32/71

    Strategies against bargaining power

    of customers

    Providing uniquequality, taste anddesign so thatbuyers are attractedtowards the brand

    Providing goodambiance

    consistency inbringing upinnovative cupcakes, flavoredcool drinks andother products

    4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    33/71

    Highlights of our website

    Menu

    Online club registration

    Connect us with social

    media pages

    Share customer

    experience

    Share us with your

    friends and relatives.

    4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    34/71

    Web Contd...

    Gift your dear one.

    Make your crazy recipe

    application

    Design your dream cake

    Campaigns on building

    up a cake culture

    4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    35/71

    LEO GEORGE

    Technical Advisor & Supplies4/29/2012 TEAM PIONEERS

    PRODUCTION STRATEGIES

  • 8/2/2019 ENT Le Nimfas

    36/71

    Production

    membership

    SmallOutlet

    Other

    BakeryDistribution

    Online

    Le Nimfas

    Business Flow chart

    4/29/2012 TEAM PIONEERS

    Incomplete , Under construction

  • 8/2/2019 ENT Le Nimfas

    37/71

    Technology

    Cake baking using separate machine

    Owen with a capacity of 20kg

    Freezer or cooler with capacity of 6 feet

    Powdering & Icing Dispenser

    Printing photo on cake

    4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    38/71

    Vendors Required

    Flour

    Sugar

    Glucose

    Essence

    Fruits

    Color

    Chocolate

    Egg

    Edible Ink

    Packing materials

    Knife

    Greeting cards

    4/29/2012 TEAM PIONEERS

    Q lit M

  • 8/2/2019 ENT Le Nimfas

    39/71

    Quality Measures

    Good quality raw materials

    Primary processing in production unit

    Proper packaging, handling, transport and warehouse

    system for perishables and specified raw materials

    Maintenance of food quality during post-processing

    preservation

    Educating the employees on standards and regulations

    for quality control

    4/29/2012 TEAM PIONEERS

    Additi l M

  • 8/2/2019 ENT Le Nimfas

    40/71

    Additional Measures

    Refrigerated truck

    Refrigerated storage

    Inventory

    Finished Products

    Unique Packing

    Edible Ink

    4/29/2012 TEAM PIONEERS

    C biliti

  • 8/2/2019 ENT Le Nimfas

    41/71

    Capabilities Online ordering system & payment

    system

    Ordering possible through famousbakery chains

    Strong Distribution Network

    Experts who have experience in the

    field

    Door to Door service

    4/29/2012 TEAM PIONEERS

    Q alit in Cafe

  • 8/2/2019 ENT Le Nimfas

    42/71

    Quality in Cafe

    Hygiene

    Usage of hand gloves

    Refrigerated & heating display system

    Quality service by the staff

    Air condition in the cafe

    4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    43/71

    SAMSON S JOHNProduction, Human Resources

    4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    44/71

    DriverAsst. ChefAsst. Chef

    Master ChefMaster Chef

    HelperHelper

    LEOFAAIQUSAM

    Helper

    MEENUNISHAD

    Caf WorkerCaf Worker

    Deliver Boy

    BOARD OF DIRECTORS ORG CHART

    NOT COMPLETE*

    4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    45/71

    How much is the liking towards cakes

    in general?

    15%

    34%33%

    15%

    3%

    Most favorite Favorite Like it Its good Its OK

    4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    46/71

    What type of cake do you prefer?

    39%

    16%10%

    16%

    3%

    3%

    13%Plum cake

    Fruit cake

    Sponge cake

    Chocolate cake

    Cream cake

    Vanilla cake

    Cheese cake

    4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    47/71

    When do you usually buy cakes?

    Series1

    0

    10

    20

    30

    40

    4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    48/71

    How often do you go to a Caf?

    0

    2

    4

    6

    8

    10

    12

    Everyday 4 times a

    month

    3 times a

    month

    2 times a

    month

    Once a

    month

    0

    9

    65

    12

    Series1

    4/29/2012 TEAM PIONEERS

    Wh d b

  • 8/2/2019 ENT Le Nimfas

    49/71

    What are you most concerned about

    in a Caf?

    Ambience

    Affordable

    Quality

    Convenience

    Taste

    12

    5

    8

    1

    6

    Series1

    4/29/2012 TEAM PIONEERS

    Whi h f h f ll i C f i d

  • 8/2/2019 ENT Le Nimfas

    50/71

    Which of the following Caf item do

    you prefer?

    2%

    33%

    21%

    19%

    17%

    8%

    Cup Cakes

    PastriesBrownies

    Trufles

    Dessert Cakes

    Pudding

    4/29/2012 TEAM PIONEERS

    Do you typically get branded (Icing cream) cakes that

  • 8/2/2019 ENT Le Nimfas

    51/71

    Do you typically get branded (Icing, cream) cakes that

    you recognize and familiar with or do you buy anything

    that is available?

    62%

    38%

    Give improtance to brand

    No impotance to brand

    4/29/2012 TEAM PIONEERS

    Whi h t ill f th t

  • 8/2/2019 ENT Le Nimfas

    52/71

    Which aspects will you prefer the most

    while buying a cake?

    Taste Quality Price Shop Art on the cake

    Series1 13 6 7 5 1

    0

    2

    4

    6

    8

    10

    12

    14

    AxisTitle

    4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    53/71

    How much are you willing to pay for a good

    quality pastry of 1.5 kg of your favorite flavor?

    0 5 10 15 20

    Below 500rs

    500rs - 700rs

    700rs - 1000rs

    1000rs - 1200rs

    Above 1200rs

    Series1

    4/29/2012 TEAM PIONEERS

    A f t f C k A t?

  • 8/2/2019 ENT Le Nimfas

    54/71

    Are you aware of a concept of Cake Art?

    28%

    72%

    Yes

    No

    4/29/2012 TEAM PIONEERS

    W ld f k ith t

  • 8/2/2019 ENT Le Nimfas

    55/71

    Would you prefer a cake with an art on

    it?

    72%

    28%

    Yes

    No

    4/29/2012 TEAM PIONEERS

    H h illi t t

  • 8/2/2019 ENT Le Nimfas

    56/71

    How much are you willing to pay extra

    for a cake with an art on it?

    4/29/2012 TEAM PIONEERS

    4%

    18%

    35%

    39%

    0% 4%

    Below 50rs 50rs - 100rs 100rs - 150rs

    150rs - 200rs 200rs - 250rs Above 250rs

  • 8/2/2019 ENT Le Nimfas

    57/71

    Marketing Strategies

    Faaiqu

    Strategy & Marketing

    S t ti

  • 8/2/2019 ENT Le Nimfas

    58/71

    Segmentation

    4/29/2012 TEAM PIONEERS

    ECONOMIC SEGMENTS

    UPPER MIDDLE CLASS PREMIUM UPPER PREMIUM

    Kerala

    EKMPalarivattam Kakkanad Road

    l

  • 8/2/2019 ENT Le Nimfas

    59/71

    Residential Commercial Other Bakerys

    Kerala

    Cafe Retailers

    Apartments

    Housing colonies

    Independent Homes

    Clubs/ Associations

    Maternity hospitals

    Schools/ Colleges

    Private companies

    I T companies

    4/29/2012 TEAM PIONEERS

    Pl t i M k t

  • 8/2/2019 ENT Le Nimfas

    60/71

    Placement in Market

    4/29/2012 TEAM PIONEERS

    Manufacturing

    Retailing

    Full service

    Differentiating our

    service and products,

    we will focus on being

    known as a provider of

    unique cakes cake art

    and at low costs andhigh quality

    Le Nimfas

    M k t

  • 8/2/2019 ENT Le Nimfas

    61/71

    Market

    Structure

    4/29/2012 TEAM PIONEERS

    SUPPLIERSFarmers

    ManufacturersOther vendors

    Distributors

    Semi Wholesalers

    INDUSTRY

    COMPETITORS

    Many

    BUYERS

    Corporate

    officesRestaurants

    Residential

    customers

    Other bakerys

    SUBSTITUTE

    PRODUCTS

    Sweet shops

    Home madepreparation

    Cookies, Biscuits

    POTENTIALENTRANTS

    Existing Industry

    competitors

    Small regional

    players

  • 8/2/2019 ENT Le Nimfas

    62/71

    BRAND STRATEGY

    Brand personality

    Brand logo, (Baby, family)

    Differentiation (Customize)

    4/29/2012 TEAM PIONEERS

    Marketing Mix Elements

  • 8/2/2019 ENT Le Nimfas

    63/71

    Marketing Mix ElementsProduct

    Le Nimfas Pastries, cakes & slices, dainties, drinks,

    fresh Salad & More

    Raw materials : Sourced from all over the country

    Use of Technology to upgrade quality

    Customization

    4/29/2012 TEAM PIONEERS

    Packaging

  • 8/2/2019 ENT Le Nimfas

    64/71

    Packaging

    Innovative and contemporary (Innovative Box)

    Long life and attractive ( Impulse purchases )

    Pr ice

    Single piece pastries, brownies box

    Market above pricing

    Prices varies according to the weights and typesof cakes and other products

    4/29/2012 TEAM PIONEERS

    i ib i

  • 8/2/2019 ENT Le Nimfas

    65/71

    Distribution

    Internet marketing

    D to D services

    4/29/2012 TEAM PIONEERS

    Promotion (IMC Mix)

  • 8/2/2019 ENT Le Nimfas

    66/71

    Promotion (IMC Mix)

    Planning to integrate students and Mothersunder Business model

    Mailers to corporate clients

    Local TV channel

    Marketing through malls and retails

    Attractive brochures, posters, collegemembership discount coupons

    4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    67/71

    Brand Extension

    Caf business to cash in on its brand image

    A class apart

    Unique recipe

    Exquisite ambience

    Core focus on ambience, taste, hygiene, quality

    4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    68/71

    Cafe

    Less than 1000 sqft

    Timing : 10:00 To 9:00

    Student crowd, couple crowd, single at thecounter, other

    Big cake @ the center

    Customization - Seasoned & Theme + General

    4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    69/71

    Caf contd...

    Pink, Ivory, Red & white colors

    Lite music & Aroma

    Mugs, Keychain, T-shirt, Small Toys, Bags, Caps Draw a cake and win prices

    Expected crowd in one hour : 23 people

    Couch, Round and Square

    4/29/2012 TEAM PIONEERS

  • 8/2/2019 ENT Le Nimfas

    70/71

    Questions

    4/29/2012 TEAM PIONEERS

    ??????

  • 8/2/2019 ENT Le Nimfas

    71/71