Enterprise and

Wide Area Network Visibility

Nick Kephart, Sr. Director of Product Marketing

1

Network Intelligence Keeps Your Business Running

ThousandEyes is a network intelligence platform that delivers

visibility into every network your organization relies on.

Established and

backed by

network experts

Relied on for

critical operations by

leading enterprises

Recognized as

an innovative

new approach

2

The Enterprise Network 10 Years Ago

Chicago, ILSan Jose,

CAHong Kong

London, UK

Enterprise

Branch

Offices

Corporate

Backbone

Enterprise

Data Center

Emai

lCRM

ITSM

Payroll

3

Application Delivery Is Becoming More Complex

ChicagoSan

Jose

Hong

Kong

London

Email

CRM

MPLS /

VPN

HR

ITSM

VoIP Gateway

Mobile

Home

ERP

Enterprise

Data Center

Enterprise

Branch Offices

SaaS

Provider

IaaS

Provider

Internet

Backhaul

Marketing

Website

IXP

Internet

Customers and

Employees

4

Three Enterprise Network Use Cases

Monitor from offices

to external service

providers such as

SaaS and IaaS

Monitor network and

voice performance

between offices and

data centers

SaaS Office-to-Office

Monitor your own

applications in

internal offices or

DCs, even over the

WAN

Internal Apps

Office DCsSaaS Office Office Office

5

Use Case 1: Monitoring SaaS Connectivity

• Monitor apps

such as Workday,

Box, Office 365,

Salesforce

• Test DNS,

routing, page load

and transactions

• Pre-deployment,

baselining and

troubleshooting

What to Monitor

Enterprise Agents

in branch offices

SaaS

instances

Loss in

internet

backhaul

WANCorporate Network

Service

Provider

6

Use Case 2: Monitoring Internal Applications

• Monitor apps

such as CRM,

ERP, HR, finance,

intranet

• Test DNS,

routing, page load

and transactions

• Find internal and

WAN network

issues, incorrect

DNS records

What to Monitor

Enterprise Agents

in branch offices

Corporate Network

Internal data

center

Internal

network

7

Use Case 3: Monitoring Branch-Branch-DC

• Monitor apps

such as VoIP, UC,

DNS servers,

email, file servers

• Test DNS,

routing, RTP, QoS

metrics, MPLS

links

• Test DC-DC,

branch-DC and

branch- branch

What to Monitor

Enterprise Agents

in branch offices

WANCorporate Network

Corporate

Network

Destination

branch

External ISPs /

MPLS / VPN

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How ThousandEyes Monitors Your Network

Internet

Hosting / SaaSProviders

Enterprise Branch

Enterprise Data Center

1Internal Apps: DNS, CRM, ERP, HR,

email

SaaS: CRM, email, ITSM, collaboration

Enterprise Agent

Cloud Agent

Enterprise Agent

3

2Point to point: VoIP, UC

9

Determine locations to install

Major branch offices, stores, data centers, call centers

Select virtual appliance or Linux package

vSphere, Hyper-V, Windows Server, Virtual Box, Xen

Ubuntu, CentOS, RHEL, Debian

Provision or locate Hardware

Minimum 1 vCPU, 1GB RAM, 12GB storage

Configure your agent and network

Outbound DNS, HTTP, NTP, VoIP; Inbound HTTP

Adjust test port settings or IP filters to bypass proxies

Use multi-homing if necessary

Tips for Enterprise Agents

See what you’re missing.

Watch the webinar

www.thousandeyes.com/webinars/enterprise