enterprise architecture
DESCRIPTION
Enterprise ArchitectureTRANSCRIPT
Copyright © 2011, Oracle and/or its affiliates. All rights reserved. 1
Oracle Enterprise Architecture
Timothy Davis
Director, Enterprise Architecture
Oracle Advanced Technology Services (ATS)
November 10, 2011
Copyright © 2011, Oracle and/or its affiliates. All rights reserved. 2
Agenda
• The Big Picture
• Oracle’s EA Approach
• OEAF Reference Architectures
• OEA Success Stories
The Art of Architecture Transformation
People. Process. Portfolio.
The
Big Picture
Customer’s
Problem Today
Copyright © 2011, Oracle and/or its affiliates. All rights reserved. 4
Client Server (late 80’s)
N-tier architectures (early 90’s)
Internet computing, Web Servers application Servers (post Y2K)
Grid Computing (mid 00’s)
Cloud Computing (late 00’s)
Whose Innovation is Responsible for
Exploding IT Costs and Slowing Progress?
Increased Business Automation
Decision Support
Web Commerce
Mass Customization
Individual Orientation
- Mobility - Social - Devices
IT Business
Have business cases been built on silo’d
project investments and benefits, not IT portfolio costs?
Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
IT is Too
Aligned with Business ?
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IT Builds What the Business Wants
• Line of business centric deployments
• Redundant applications and technology
platforms
• Stove-piped infrastructure with under-
utilized resources
• High levels of investment in integration
to tie systems together limits ability to
invest in innovation
• Growing challenges with maintaining
agility and responsiveness to changing
business conditions
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Why Customers Need EA
• Large Complex Portfolios
• Don’t know how to breakout and move forward
• Can’t deliver desired innovation in the face of
legacy investments and management
• Can’t respond to “IT COSTS TOO MUCH”
The Art of Architecture Transformation
People. Process. Portfolio.
Oracle’s
Own Challenge
9 © 2011 Oracle Corporation – Proprietary and Confidential
Oracle Global Transformation Rapid Acquisitions for a Best-in-Class Portfolio
Enterprise Content Management
Performance Management
Identity & Access Management
Middleware Platform and Management
Business Intelligence
Data Integration
Operating Systems Systems Management Virtual Machines
(pending)
(pending)
over 70 acquisitions since 2004 … and counting
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EAs Work in Diverse Customer Environments
• Rationalize
• Consolidate
• Governance
• Standards
Oracle
Enterprise
Architecture
IBM
Microsoft
SAP Dell
HP
BEA
Java Siebel
PeopleSoft
Industry
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Oracle’s Enterprise Architecture Leverage Oracle’s Portfolio of EA Assets
People
Certified Architects,
Experienced Advisors
Process
Best Practices,
Practical Methodology
Portfolio
Tested Principles, Trusted Artifacts
Copyright © 2011, Oracle and/or its affiliates. All rights reserved. 12
Oracle’s “Practical” Approach
People
Oracle
Enterprise Architects
Process
Oracle Architecture
Development Process
Portfolio
Oracle EA Framework
Oracle Enterprise
Architecture Framework
Oracle Architecture
Development Framework
Oracle Enterprise Architecture Framework & Process
Pull Out Sample Artifacts
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<Insert Picture Here>
Chris Brewer
Vice President
of Platform Technologies
PHH Corporation
“We couldn’t have made as clear a business case without the
Oracle Consulting teams, including the Oracle Enterprise
Architecture development program, Oracle Advanced Customer
Services, and the Oracle Insight program. They determined what
we had and how to reframe it in our new reference architecture.”
Click for case study white paper.
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<Insert Picture Here>
Mike McGrath
Vice President
Group Information Technology
ICON PLC
“The output was fantastic. I have to admit I was skeptical that a
vendor could do an impartial review of our IT architecture that
didn’t evolve into a sales pitch. This was an extremely
professional and worthwhile exercise that has changed our
perception of Oracle as a partner and not just a vendor.”
Copyright © 2011, Oracle and/or its affiliates. All rights reserved. 16
Oracle Has Been Guiding EA Oracle EA “Domain” Engagements
• Re-engineer core business processes
• Master data management
• Improve analytics & information quality
Information Architecture
• Refine EA role & responsibility
• Organize overall accountability
• Bridge business & IT strategy
Enterprise Architecture Methods
• Refine capability models and metrics
• Connect business model to EA vision
• Guide industry best practices
Business Architecture
• Rationalize portfolio & roadmaps
• Guide services, EDA & BPM strategy
• Applications evolution roadmap
Applications Architecture
• Server consolidation (RAC-Exadata)
• Enterprise security (DB-Identity)
• IT-as-a-Service (DB-aaS, PaaS, IaaS)
Technical Architecture
• Establish processes & metrics
• Oversee governance operations
Governance Architecture
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Portfolio
Oracle Enterprise Architecture Framework
Best Practices,
Proven EA Artifacts
• Best Practice Reference Architectures
• Reduces Architecture/Solution
Development Time
Copyright ©2011, Oracle. All rights reserved.
Oracle Confidential. 18
Cloud Subscriber / Clients
DBaaS SERVICE PROVIDER
DBaaS Management
Subscriber Interfaces
Agency / LoBBusiness Owner
User Registration & Acct Mgmt
Product Catalog
Billing & Payment
Reports
Approvals & Notifications
Agency / LoBBusiness User
Agency / LobDeveloper
Service Management
Provisioning
Backup
Patching
Tuning
Installation
Configuration
Testing
Security
DBaaS
IT Service Management
Service Strategy Service Design Service Transition Service Operation Continual Svc Improvement
Citizens / Consumers
Agency / LoBApplications & DBs
IT Support Services
Subscriber Services
Business Svc Catalog
Customer Mgmt
Contracts
Pricing
Accounts Receivable
Accounts Payable
Metering & Billing
Analytics and Reporting
Fulfillment
Infrastructure
Software
Network
Data Center
DBaaS Development
Management
Security
Compute
OS
CPU / MEM
Storage
Disk
Tape
Virtualization
Product Management
Deployable Service Development
Deployable Service Management
DBaaS Management Interface
Service Provider
Subsriber Admin / Service Admin
Clie
nt In
terf
ace
Workload Management
Service Definition
Resource Pools
Segementation / Isolation
Availability
SecurityDB Instances
Business and IT
Exec / LoB and IT Leadership
Service Developers
Service Architects / Developers / Operators
Database as a Service – Conceptual View
Copyright ©2011, Oracle. All rights reserved.
Oracle Confidential.
Employers Individuals
Web Phone, IVR Email Text Chat Local Office
SOA Enterprise Integration Services
Eligibility Automation Portal Layer (Customer, Worker, Provider)
Se
cu
rity
– Id
en
tity
an
d A
cc
es
s M
an
ag
em
en
t, S
SO
Business
Intelligence Dashboards
Ad Hoc & Scheduled Reporting
OLAP / Data Mining
IRS
DHS
SSA
HHS
DMV
Equifax
State / External Verification Services
De-duplication
Standardization
Matching Services
Master Data Management & Data Quality Services
Fraud Detection
Client Identifiers
Address Cleansing
Providers Workers
Policy Modeling
(Business Rules)
Policy Modeling
Natural Language Rule Authoring
Rule Debugging & Regression Testing
Policy Automation
Eligibility Determination
Benefits Calculation
Temporal Reasoning
Data
Management Structured &
Unstructured Data
Data Security & Availability
Financial System
Payments
Receivables
Accounts
Marketing
Government Benefit Programs (TANF, SNAP, Medicaid, CHIP, ERDC, Other)
Health Insurance Exchange
Screening Application Intake Verification
Eligibility Benefit
Plan Service
Plans Provider
Mgt.
Premium Billing Enrollment
Screening
Carrier / Plan Mgt.
Subsidy Calculation
Integrated Eligibility
Premium Collection
Eligibility
State Managed Offerings (Eligible for Federal Subsidiaries)
Activity Management
SR Management Workflow CRM Call Center
Case Management Investigations &
Appeals
Heath Insurance Exchange Reference Model Employers Individuals
Web Phone,
Fax, IVR Email,
Imaging Text Chat
Local
Office
SOA Enterprise Integration Services
Se
cu
rity
– Id
en
tity
an
d A
cc
es
s M
an
ag
em
en
t, S
SO
Business
Intelligence
Dashboards
Ad Hoc & Scheduled Reporting
OLAP / Data Mining
Enrollment
Benefit Summary
Plans / Pricing
Insurance Carriers
Enrollment
Benefit Summary
Plans / Pricing
Insurance Carriers
IRS
DHS
SSA
HHS
DMV
Equifax
State / External Verification Services
De-duplication
Data Cleansing
Matching Services
Master Data Management & Data Quality Services
Fraud Detection
Client Identifiers
Address Standardization
Providers Workers
Policy Automation
(uses rules compiled
from Policy Modeling)
Eligibility Determination
Benefits Calculation
Temporal Reasoning
Data
Management Structured &
Unstructured Data
Data Security & Availability
Financial System
Payments
Receivables
Accounts
Health Insurance Exchange
AHBE / SHOP
Intake Assessments
Service / Benefit Plans
Provider Mgt.
Account View
Enrollment / Payment
Carrier / Plan Mgt.
Subsidy Calculation
Integrated Eligibility
Social Services / Medicaid
Activity Management
SR Management Assignment &
Workflow
CRM Call Center Case Management
Investigations & Appeals
Plan Selector
SHOP Portal
Eligibility Automation Portals: Workers, Clients, Providers, Consumers
Change of Circumstances
Mobile /
Disconnected
Marketing / Outreach
Verification
Screening
Eligibility Determination
Common Functional
Components
19
Leverage Proven Reference Architectures
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Case Study: State Government
Shared Services and Cloud Computing Scope: Creation of a New Business Model
• Reduce IT costs Outsource IT
• Chargeback model for IT services
• Standardize shared services offerings
• Thorough deployment of ITIL
Business Goals
• Agency autonomy and independence
• Budget constrained IT staffing
• Over populated data centers
• Many legacy, redundant services
• Lack of standards and methodology
Challenges
Source: MIT Sloan Center for Information Systems Research
Future State Choices
State Cloud Service Provider
NEW Business Model
SU
PP
LY
DE
MA
ND
• Agencies
• Vendors
• System Integrators
• Auditors
• Agencies (Federal, State, and/or Local)
• K-12
• Citizens
• Cloud Consumer Model
• IT Abstraction
• Shared Services
• Value-added Svcs
• Predictable Cost
• Elastic Computing
• (ITSM ) Best Practices
• IT Governance
• Security & Privacy
• Availability and Continuity
Revenue through Cost Recovery model per OMB A-87
• Customer Acquisition, Onboarding & Provisioning
• Value-added Services
• Operational Support (Change, Release, & Configuration Mgmt)
• Services Portfolio Mgmt
• Business Continuity
• Metering & Chargeback
• IT Ops Staff
• Service Desk
• Mktg, Sales, Finance
• Cloud Data Center(s)
• Partners (SI, ISV)
Value-driven cost structure per OMB A-87
• Private Cloud
• Remote access
• Partner extranet
• Customer Relationship Mgmt
• Communities
• Tech Support / Service Desk
• Enablement programs
Oracle Architecture
Development Process
Oracle Architecture Development Process Business Case: Enabling A Simple Service Catalog
Block Size Core Memory Storage Workloads Function
Small 3 4G 1TB OLTP Dev
Medium 6 8G 2TB ERP, HRMS Dev, Test,
Prod
Large 12 16G 4TB Data
Warehouse
Prod
Standardized Per Use Service
Additional Per Use Services Upgrade Storage I/O Storage
Option 1 XX-YY GB 2 TB
Option 2 YY-ZZ GB 4 TB
Option 3 ZZ-AA GB 8 TB
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Case Study: Financial Services
Portfolio Rationalization Scope: Re-engineering the Core Information Architecture
• Reduce closing cycle from 35-50 days
• Complete re-engineering of processes
• Ensure data reliability & governance
• Provide basis for agility and innovation
Business Goals
• Hardcoded accounting rules
• Complex, heterogeneous portfolio
• No centralized data quality strategy
• Never rationalized portfolio
Challenges
Master Data
Reference Data
Metadata
Transaction Data
Analytical Data
Unstructured Data
Big Data
Data Realms
Information Sharing & Delivery
Business Intelligence &
Data Warehousing
Data Integration
Content Management
Master Data Management
Enterprise Data Model
Data Governance,
Quality, & Lifecycle
Data Security
Data Technology
Management
Kick Start EA Principles
Information
as an Asset
Information needs to be managed and treated the
same way as physical asset.
Value and Risk
Classification
A classification of an information asset’s value
and risk should be the foundation on which its
management and governance is based.
Single Version
of Truth
Data should only be collected once electronically
within a single interface, and shared across
systems.
Minimum Quality Quality requirement needs to be set for
information assets.
Information has
Authoritative
Sources
All business data needs to have an authoritative
source.
Information Security Information needs to be secure throughout its
lifecycle.
Information
Accessibility
Information is accessible for users to perform
their functions.
Data Stewardship Every data item has one person or role as
ultimate custodian.
Metadata Driven Information architecture needs to be metadata
driven.
Measurement
for Quality
Quality of data will be measured.
Principle Description
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Oracle Architecture Advisory Services
Information Management & Governance
Cloud Architecture & Advisory Services
Oracle Architecture Service Center
Application Strategy & Roadmap
Oracle EA Services Portfolio Ensures Alignment & Optimization of IT Investments
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Social Media Links Bookmark Sites, Put in Email Signature
• Facebook Fan Page – Oracle Enterprise Architects – www.facebook.com/OracleEA
• Linked In Group – Oracle Enterprise Architects – A Public Discussion Forum – http://www.linkedin.com/groups/Oracle-Enterprise-Architects-Public-Discussion-
4052248?home=&gid=4052248&trk=anet_ug_hm
• Twitter – http://twitter.com/#!/oracleeas
• Oracle Blog – http://blogs.oracle.com/enterprisearchitecture/
• Use Slideshare.net to post PPTs
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Oracle’s “Practical” Approach
People
Oracle
Enterprise Architects
Process
Oracle Architecture
Development Process
Portfolio
Oracle EA Framework