enterprise architecture lo mow

Upload: kamsow

Post on 10-Apr-2018

221 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/8/2019 Enterprise Architecture Lo Mow

    1/13

    NYC Technology Forum

    Enterprise Architecture

    Greg Lomow

    Chief Architect

    BearingPoint, Inc.

    November 6th, 2008

  • 8/8/2019 Enterprise Architecture Lo Mow

    2/13

    2008 BearingPoint, Inc. 2NYC Technology Forum Enterprise Architecture - Lomow

    Enterprise Architecture SessionAgenda

    The purpose of Enterprise Architecture is to manage and align businessprocesses with software components, systems, networks, operationsand projects.

    The goal is simple: to operate better, faster and cheaper by leveraginga consistent architecture throughout the enterprise.

    This session will focus specifically on the newly created EnterpriseArchitecture from DoITT

    Speakers

    Greg Lomow, Senior Manager, Public Services Solutions Group, BearingPoint,

    Inc.

    Anthony Insolia, Department of Information Technology andTelecommunications (DoITT), City of New York

    Jane L. Landon, Deputy Commissioner and Chief Information Officer,Department of Finance, City of New York

  • 8/8/2019 Enterprise Architecture Lo Mow

    3/13

    2008 BearingPoint, Inc. 3NYC Technology Forum Enterprise Architecture - Lomow

    Government Challenges

    Tight budgets Do more with less

    Cost overruns

    Non-Compliance

    Redundant Processes, Data,

    Systems

    Rework, re-entry of data

    Out-dated, non-supportedtechnologies

    Stove-piped, non-integrated

    systems

    Lack of standardization

    Enterprise Architecture isintegral to improving thegovernments efficiency andeffectiveness by

    Improving mission outcomes

    Helping to deliver better services

    to citizens and business Promoting collaboration among

    agencies for government-wideimprovement

    Maximizing technologyinvestments to achieve better

    mission results Facilitating horizontal and vertical

    integration of IT resources

    Obtaining cost savings byeliminating or consolidatingduplicative processes or systems.

  • 8/8/2019 Enterprise Architecture Lo Mow

    4/13

    2008 BearingPoint, Inc. 4NYC Technology Forum Enterprise Architecture - Lomow

    What is Enterprise Architecture

    Enterprise Architecture is

    Aplanning frameworkplanning frameworkfor ensuring that an organizations use of and investment ininformation resources and technologies align with and support its business needs

    A means oflooking holistically at an entire enterpriselooking holistically at an entire enterprise, across barriers that havedeveloped over time in many organizations (functional, programmatic, ororganizational stovepipes)

    A view of the current environment (baselinebaseline), a vision for the future (targettarget), and a

    plan for moving from the baseline to the target environment (implementation planimplementation plan,migration plan, or transition plan)

    Just one interlockingpiece of a broader planning frameworkpiece of a broader planning frameworkthat includes strategicplanning, capital planning and investment control, budgeting, systems development/acquisition life cycle management, and other key processes

    Enterprise Architecture IS NOT Business process reengineeringBusiness process reengineering

    A simple one-size-fits-allone-size-fits-allapproachapproach

    Detailed system-level designssystem-level designs or architectures

    Apanaceapanacea that will solve all of an organizations information management problems

  • 8/8/2019 Enterprise Architecture Lo Mow

    5/13

    2008 BearingPoint, Inc. 5NYC Technology Forum Enterprise Architecture - Lomow

    Why Enterprise Architecture

    Reduced time and cost of change

    Adaptive to market changes

    Platform that enables efficient changes to the businessprocess

    Leverage existing IT investment and exploitcommonality

    Do more with less

    Lower deployment and maintenance costs

    Speed of execution and deployment

    Platform that allows reusing and redeploying assets

    across business initiatives

    Ability to realize and monitor targeted benefits andROI

    Unlock IP from proprietary vendor technologies

    Increased % of IT spend on business innovation

  • 8/8/2019 Enterprise Architecture Lo Mow

    6/13

    2008 BearingPoint, Inc. 6NYC Technology Forum Enterprise Architecture - Lomow

    Enterprise Architecture andEnterprise Governance

    Enterprise Architecture provides structure to ensure that investment decisionsand project efforts are in line with strategic goals, organizational standards,core principles, mission performance goals, and ability to execute.

    GOVERNANCE

    EnterpriseEnterprise

    ArchitectureArchitecture

    Portfolio

    Management

    MissionMission

    ExecutionExecution

    Measure &Measure &EvaluateEvaluate

    EnterpriseEnterprisePerformancePerformance

    Business

    Intelligence

    Mission Goals Principles

    Initiatives

    Business

    Improvements

    Strategic PlanStrategic Plan

    Lessons

    Learned

    Technology

    Standards

    Investment

    DecisionsNew

    Systems

    &

    Processes

    Financial &

    Performance Measures

    Performance

    Measures

    GOV

    ERN

    ANCE

    GO

    VERNA

    NCE

    GOVERNANCE

  • 8/8/2019 Enterprise Architecture Lo Mow

    7/13 2008 BearingPoint, Inc. 7NYC Technology Forum Enterprise Architecture - Lomow

    Select Control Evaluate

    Requirements Analysis/Design Develop Test Deploy O&M

    Identify Specify Configure Test Deploy O&M

    Strategic: Portfolio Management

    Solution: Solution Development

    Technical: IT Infrastructure

    Enterprise Architecture Uses

  • 8/8/2019 Enterprise Architecture Lo Mow

    8/13 2008 BearingPoint, Inc. 8NYC Technology Forum Enterprise Architecture - Lomow

    Enterprise Architecture Methodology

    Technical: ITInfrastructure

    Solution:Solution

    Development

    Strategic:Portfolio

    Management

  • 8/8/2019 Enterprise Architecture Lo Mow

    9/13 2008 BearingPoint, Inc. 9NYC Technology Forum Enterprise Architecture - Lomow

    Alignment Between Strategy, PerformanceGoals, Constraints and Proposed Investments

    Environmental Trends

    ET-19: Lack of QualifiedTreatment Providers inthe District

    Enterprise BusinessStrategies

    EBS-8: Treatment andService QualityManagement Program

    EBS-10: PartnerEvaluation Strategy

    ModernizationApproaches

    MA-11: CustomerRelationshipManagement (CRM)

    Increase public safety , prevent crime , reduce recidivism , and support the fair administration of justice in close collaboration with the

    community we serve. The agency will enhance decision -making and provide effective community supervision , thereby ensuring public

    confidence in the criminal justice system .

    CSG-1: Est ablish strict accountability and prevent the population

    supervised by CSOSA from engaging in criminal activity .

    CSG-2: Support the fair administration of justice by providing

    accurate information and meaningful recommendations to criminal

    justice decision-makers.

    CSOSA CORE STRATEGIC GOALS

    CSOSA CRITICAL SUCCESS FACTORS

    CSF-1: Risk and Needs

    Assessment

    CSF-2: Close

    Supervision

    CSF-3: Treatment and

    Support Services

    CSF-5: Timely and

    Accurate InformationCSF-4: Partnerships

    Enterprise Business Strategies

    Modernization Approaches

    EBS-1: Risk and Needs Based Toolsets

    EBS-2: Efficient Pre-Sentence Investigation Process

    EBS-3: Effective Model for Drug Testing

    EBS-4: Incorporating More Communication Internally and Externally

    EBS-5: Facilities Investment to Enable Business Execution

    EBS-6: Purposeful Supervision Leading to Improved Performance Measurements

    EBS-7: Sanctions Matrix

    EBS-8: Treatment and Service Quality Management program

    EBS-9: Targeted Treatment and Support Service Programs

    EBS-10: Partner Evaluation StrategyEBS-11: Partnership Expansion

    EBS-12: Secure and Accessible Information

    EBS-13: Inter-Agency Resource Optimization

    MA-1: Data Consistency and Quality Management

    MA-2: Supervision Performance Management I nnovation

    MA-3: Program Results Monitoring

    MA-4: Sy stem Engineering Capability

    MA-5: Integrated , Innovative Case Management

    MA-6: Forward deployed Network Infrastructure

    MA-7: Mobile Computing Devices

    MA-8: Biometric Technology

    MA-9: Kiosk / Voice Response Reporting

    MA-10: Prioritized and well funded Training

    MA-11: Customer Relationship Management (CRM)

    MA-12: Portal technology

    MA-13: Voice Recognition SoftwareMA-14: Cross-Reactivity Technology

    Environmental Trends

    ET-1: Business Velocity

    ET-2: Private Sector Increase

    ET-3: Front -Line Knowledge Needs

    ET-4: Worker Shortage

    ET-5: Culture C hanges

    ET-6: Union InfluenceET-7: Data Inconsistency

    ET-8: Infrastructure Growth

    ET-9: Management Alignment /

    Prioritization

    ET-10: I nformation Sharing Growth

    ET-11: Agency Service Integration Trend

    ET-12: External Information Access Need

    ET-13: Personnel Security Requirements

    ET-14: Performance Reporting

    Requirements

    ET-15: Offender Housing Difficulties

    ET-16: Stakeholder Availability

    ET-17: Increased CSOSA Reliance onInformation

    ET-18: Wrong Perception /Budget

    Constraints

    ET-19: Lack of Qualified Treatment

    Providers in the District

    ET-20: Educational Trends /Mode of the

    Moment

    CSOSA MISSION

    ET-21: Technology Evolution Velocity

    ET-22: Packaged Solutions Increase

    ET-23: Best Practice Impacts

    ET-24: Workforce Satisfaction

    ET-25: Single Point of Entry Need

    ET-26: Wireless AdvancementsET-27: IT Security Requirements

    ET-28: Growing Data Volume

    and Complexity

    ET-29: Need for Improved Interfaces

  • 8/8/2019 Enterprise Architecture Lo Mow

    10/13 2008 BearingPoint, Inc. 10NYC Technology Forum Enterprise Architecture - Lomow

    An Illustration of the Execution Framework:Identification of Different Architecture Views

    Technology View

    Integration, Infrastructure & Technology Reference Model

    Organizational ViewCommunities of Interest, Roles, Organizational Structure

    Disaster

    Recovery

    Privacy Impact

    Controls

    Authentication

    Certification &

    Accreditation

    Performance

    View

    Goals &

    Objectives

    Business

    Services

    ProcessThreads

    Solution View

    Business Processes

    Business

    View

    Information View

    Use Case

    (UML)

    Enterprise Service Bus

    SharedTechnical Services

    Meta Data

    Technology

    Re-engineered

    Process &

    Activities

    StaffM ember

    Treasury

    Ac countant

    Vendor

    PurchasingAgent

    M anager

    Post

    Acco unting

    Pay Ven dor

    MaintainPropertyRecord

    ReceiveGoods

    Verify Funds

    IssuePurchaseOrder

    S olicitVendors

    SubmitPurchaseRequest

    Finance

    Enterprise Applications

    Value Chain

    Security

    View

    ERD/ IER

    Subject Areas

    Cash Mgmt. Inspections Compliance

    Enforcement Compensation

    HRMSSupply Chain

    Case Mgmt.

  • 8/8/2019 Enterprise Architecture Lo Mow

    11/13 2008 BearingPoint, Inc. 11NYC Technology Forum Enterprise Architecture - Lomow

    Enterprise Architecture Frameworks:DoDAF, FEA and Zachman Frameworks

    Business Reference Model (BRM)

    Lines of Business Agencies, Customers, Partners

    Service Component Reference Model (SRM)

    Capabilities and Functionality Services and Access Channels

    Technical Reference Model (TRM)

    IT ServicesStandards

    Data Reference Model (DRM)

    Business-focused data standardization Cross-Agency Information exchanges

    Business-DrivenApproach

    Performance Reference Model (PRM)

    Government-wide Performance Measures & Outcomes Line of Business-Specific Performance Measures & Outcomes

    Federal Enterprise Architecture (FEA)

    C

    omponent-BasedArchitecture

  • 8/8/2019 Enterprise Architecture Lo Mow

    12/13 2008 BearingPoint, Inc. 12NYC Technology Forum Enterprise Architecture - Lomow

    Physical

    Logical

    Conceptual

    Contextual

    Why How What Where When Who

    Business

    Drivers,

    Mission

    Alignment

    ConOps,

    Value

    Chain

    List of

    Business

    Objects

    and

    Subjects

    List of

    Locations

    List of Key

    Business

    Events

    List of

    Roles, COIs

    &

    Organization

    Requirements,

    Performance

    Objectives,

    Service

    Descriptions

    Business

    ServicesProcess Flow,

    Process

    Definitions

    (BPMN)

    ERD,

    InformationExchange

    Matrix,

    Business

    Vocabularies

    Locationsmapped to

    roles and

    processes

    BusinessDomain

    Event

    Models

    Mapping of

    roles and

    processes to

    COIs and

    Organization

    Enterprise Architecture Frameworks:Zachman Framework

    Business

    Activity

    Monitoring

    Business

    Process

    Management,

    COTS

    Applications

    Data

    Domain

    Services

    Infrastructure

    Domain

    Services

    Business

    Process

    Management,

    COTS

    Applications

    Security

    Domain

    Services

    (SSO)

    Business

    Rules,

    Business &

    TechnicalService Levels

    Process

    Simulation

    (BPEL &

    UML) UseCases (UML)

    Data Flow

    Diagrams,

    Business

    Taxonomy,

    Ontology, &Semantics

    Systems

    Architecture,

    Managed

    Serviceslocations

    Process

    Orchestration

    User Profiles

  • 8/8/2019 Enterprise Architecture Lo Mow

    13/13 2008 BearingPoint, Inc. 13NYC Technology Forum Enterprise Architecture - Lomow