enterprise cadence - sustaining agility within your organization

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ENTERPRISE CADENCE Ilio Krumins-Beens, Mariya Breyter

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Enterprise-wide Agile transformations start with enthusiasm and dedication, and yet most transformations fail within one year from the start of the Agile rollout. We introduce a framework for sustaining and enhancing success of your Agile rollout, which we define in an acronym, CADENCE, which stands for C – coaching, A – assistance, D – development, E – engagement, N – networking, C – collaborative culture, and E – evaluate. In our presentation, we provide practical advice on how we made Agile CADENCE work for us in enhancing our Agile transformation, and suggest specific ways of making your Agile rollout successful on enterprise level. Presented by Ilio Krumins-Beens and Mariya Breyter at Agile NYC on 6/17/2013.

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Page 1: Enterprise CADENCE - Sustaining Agility within your organization

ENTERPRISE CADENCEIlio Krumins-Beens, Mariya Breyter

Page 2: Enterprise CADENCE - Sustaining Agility within your organization

Coaching

Assistance

Development

Engagement

Networking

Collaboration

Evaluation

CA

DE

NC

E

Page 3: Enterprise CADENCE - Sustaining Agility within your organization

COACHING

3

Page 4: Enterprise CADENCE - Sustaining Agility within your organization

AVOID COACHING

MYOPIA

Photographer: Paul Stevenson

Page 6: Enterprise CADENCE - Sustaining Agility within your organization

CONTINUOUS LEARNING

Page 7: Enterprise CADENCE - Sustaining Agility within your organization

LEARNERS BECOME TEACHERS

Photographer: Peter Harrison

Page 8: Enterprise CADENCE - Sustaining Agility within your organization

ASSISTANCE

8

Page 11: Enterprise CADENCE - Sustaining Agility within your organization

Roadmap of Roadmaps

ROADMAP OF ROADMAPS

Page 12: Enterprise CADENCE - Sustaining Agility within your organization

Inter-team DependenciesCROSS TEAM DEPENDENCIES

Page 13: Enterprise CADENCE - Sustaining Agility within your organization

IMPEDIMENT REMOVAL TEAM

Illustrator: Matthew Salerno

Page 15: Enterprise CADENCE - Sustaining Agility within your organization

DEVELOPMENT

Page 16: Enterprise CADENCE - Sustaining Agility within your organization

DEFINE THE ROLES

Source: http://fonday.ru/images/tmp/8/9/image/8935

Page 17: Enterprise CADENCE - Sustaining Agility within your organization

PROVIDE LEARNING OPPORTUNITIES

Page 18: Enterprise CADENCE - Sustaining Agility within your organization

DEFINE AREAS OF GROWTH

Page 19: Enterprise CADENCE - Sustaining Agility within your organization

PROVIDE ONGOING FEEDBACK

Page 20: Enterprise CADENCE - Sustaining Agility within your organization

ENGAGEMENT

20

Page 21: Enterprise CADENCE - Sustaining Agility within your organization

Photographer: Phil Roeder

ROLL YOUR OWN STORY

Page 22: Enterprise CADENCE - Sustaining Agility within your organization

ADVOCATE TO INNOVATE

Page 23: Enterprise CADENCE - Sustaining Agility within your organization

LEVERAGE AND PARLAY SUCCESS

Page 24: Enterprise CADENCE - Sustaining Agility within your organization
Page 25: Enterprise CADENCE - Sustaining Agility within your organization
Page 26: Enterprise CADENCE - Sustaining Agility within your organization

ENABLE PRIDE IN WORK

Page 27: Enterprise CADENCE - Sustaining Agility within your organization

TOKENS AND SYMBOLS MATTER

Page 28: Enterprise CADENCE - Sustaining Agility within your organization

BE SILLY AND HAVE FUN

Photographer: View Minder

Page 29: Enterprise CADENCE - Sustaining Agility within your organization

NETWORKING

29

Page 30: Enterprise CADENCE - Sustaining Agility within your organization

TEAM PARTICIPATIONKaplan Team at NYC Open Space 2012

Page 31: Enterprise CADENCE - Sustaining Agility within your organization

PARTNERSHIPS&EXPERIENCE SHARINGAgile Case Study Workshop with PMI

Page 32: Enterprise CADENCE - Sustaining Agility within your organization

EXTERNAL COMPETITIONSAND TRAINING

Page 33: Enterprise CADENCE - Sustaining Agility within your organization

AGILE/LEAN MEETUP

Page 34: Enterprise CADENCE - Sustaining Agility within your organization

BLOGGING

Page 35: Enterprise CADENCE - Sustaining Agility within your organization

AGILE EVENTS CALENDAR

Page 36: Enterprise CADENCE - Sustaining Agility within your organization

COLLABORATION

36

Page 37: Enterprise CADENCE - Sustaining Agility within your organization

COMMUNITIES OF PRACTICEScrum Master Forum, Product Owner Round Table

Photographer: James Clear

Page 40: Enterprise CADENCE - Sustaining Agility within your organization

EVALUATION

40

Page 41: Enterprise CADENCE - Sustaining Agility within your organization

CHECK YOUR BEARINGS

Photographer: Michael Salerno

Page 42: Enterprise CADENCE - Sustaining Agility within your organization

BASELINE (BEFORE)

& TRACK OVER TIME

APRIL 2011

DECEMBER 2013

Page 43: Enterprise CADENCE - Sustaining Agility within your organization

LOOK FOR

TRENDS

Page 44: Enterprise CADENCE - Sustaining Agility within your organization

WHERE SHOULD WE INVEST?

Page 45: Enterprise CADENCE - Sustaining Agility within your organization

KEY STAKEHOLDERS PLAY

Page 46: Enterprise CADENCE - Sustaining Agility within your organization

MISTAKE: PRACTICES OVER VALUESTeam Daily Stand-Up Sprint Planning Demo Rehearsal Demo Sprint Retro

Agile Rollout

Grad Apps

Grad Products

Nursing

Med

PMBR

Core Services

Core Data

Reporting

Biz System1

Pre-enroll

CRM

Biz System2 For Projects

Post-Enroll

Proj Athena

Rev Man*

LMS & Brain

Page 47: Enterprise CADENCE - Sustaining Agility within your organization

TOO COMPLICATED

Page 48: Enterprise CADENCE - Sustaining Agility within your organization

SIMPLE FEEDBACK MECHANISMS

Page 49: Enterprise CADENCE - Sustaining Agility within your organization

OTHER MEASURES TO CONSIDER

CUSTOMER RELATED

BUSINESS OUTCOMES

QUALITY METRICS

Page 50: Enterprise CADENCE - Sustaining Agility within your organization

CONTINUALLY ADJUST

Page 51: Enterprise CADENCE - Sustaining Agility within your organization

ORIGINAL PRACTICES

• Scrum

• Coaching based on coaches’ availability

• Coach all teams

• Focus on practices and processes

• Software teams

• Standard set of scrum ceremonies

OUR FINDINGS

• Flexibility in customizing the framework that works for teams

• Dedicated coaching

• “Pull” model rather than “push”

• Focus on organizational culture

• Any teams

• Custom ceremonies (CPI, Book club), team traditions

EVALUATE YOUR CADENCE. LEARN CONSTANTLY

FIND YOUR OWN CADENCE

Page 52: Enterprise CADENCE - Sustaining Agility within your organization

ENTERPRISE CADENCEIlio Krumins-Beens, Mariya Breyter

Ilio Krumins-Beens: [email protected] // @iliokbagile Mariya Breyter: [email protected] // @mbreyter

Page 53: Enterprise CADENCE - Sustaining Agility within your organization

Window of Opportunity

Photographer: Bachmont

Page 55: Enterprise CADENCE - Sustaining Agility within your organization

Agile Practitioner’s Lunch & Learn Events (APLLE)

Photographer: Micky Zlimen

GET IT GOING, THEN LET GO

Page 56: Enterprise CADENCE - Sustaining Agility within your organization

NOT EVERYTHING STICKS

Scrum Master Milk & Cookies

Photographer: Dayland Shannon

Page 58: Enterprise CADENCE - Sustaining Agility within your organization

FACILITATION AND TOOLS

Page 59: Enterprise CADENCE - Sustaining Agility within your organization

LOOKING FOR HIGHEST VALUE

Page 60: Enterprise CADENCE - Sustaining Agility within your organization

CONTRIBUTING TO AGILE COMMUNITY

Page 61: Enterprise CADENCE - Sustaining Agility within your organization

Tasks: - is a Scrum Master on one or two medium or

large teams;- performs work independently;- participates/volunteers within scrum master

community; - performs all tasks in accordance with KTP

Scrum Master role description.- team(s) follow all Agile principles and meet

commitment for over 70% of their sprints.

Experience and skills: - 1-5 years of SM experience; - thoroughly understands software delivery

process, - possesses subject matter expertise in teams’

products,- possesses CSM or relevant certification

(preferable);- participates in Agile community, - attends external Agile events and shared Agile

best practices with others.

Tasks: - is a Scrum Master on two medium –size Agile

teams or one consolidated team; - Performs all tasks in accordance with KTP Scrum

Master role description;- builds a self-organizing and high-performing team

which meets commitment 90% of sprints; - suggests solutions to complex issues with multiple

teams involved;- - garners respect within the scrum master

community.

Experience and skills: - 3-7 years of SM experience; All skills of SM plus:- superb decision making skills, consensus building,

communication and facilitation skills; - possesses CSM, CSP or PMI-ACP certification

(preferable);- contributes to agile practices within and outside

of Kaplan;- expert-level knowledge of SBU products.

Tasks: - coaches other scrum masters in Scrum best

practices;All tasks of Sr. SM plus:- defines agile practices within and outside of

Kaplan; - performs Agile training as needed with over 80%

satisfaction rate;- drives complex cross-term issues to effective

resolution.

Experience and skills: - 5+years of Agile experience and 1+ year of

mentoring/coaching;All skills of Sr. SM plus:- consulting and/or training experience, - ability to build consensus and explain Agile

values to the teams,- possesses CSP, PMI-ACP, or related certification;- positive attitude and ability to propose effective

solutions.

Team Leader on a Successful Agile team

Team Leader on High PerformingAgile teams; Mentor to Others

Builds and Coaches High-Performing Agile teams on Enterprise Level

Scrum Master Sr. Scrum Master Agile Coach

SUGGEST CAREER PATH

Page 62: Enterprise CADENCE - Sustaining Agility within your organization

Scrum Master

Sr. Scrum Master Agile Coach

Product ManagerAssociate Product Owner

Business or IT ExecutiveProduct Owner

Functional Manager

ENVISION CAREER PROGRESSION

Page 63: Enterprise CADENCE - Sustaining Agility within your organization

EXPERIENCE SHARINGPresenting at External Events

Bob Fischer and Jason Novak

Page 64: Enterprise CADENCE - Sustaining Agility within your organization

Coaching

Assistance

Development

Engagement

Networking

Collaboration

Evaluation

CA

DE

NC

E