enterprise collaboration avaya aura ® conferencing & avaya flare ® experience october 2012

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Enterprise Collaboration Avaya Aura ® Conferencing & Avaya Flare ® Experience October 2012

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Page 1: Enterprise Collaboration Avaya Aura ® Conferencing & Avaya Flare ® Experience October 2012

Enterprise Collaboration

Avaya Aura® Conferencing &Avaya Flare® Experience

October 2012

Page 2: Enterprise Collaboration Avaya Aura ® Conferencing & Avaya Flare ® Experience October 2012

© 2012 Avaya Inc. All rights reserved. 2

Disclaimer if roadmap content is included

"The information contained herein is provided for information purposes only and is intended only to outline Avaya’s presently anticipated general

technology direction. The information in the roadmap is not a commitment or an obligation to deliver any product, product feature or software functionality

and Avaya reserves the right to make changes to the content and timing of any product, product feature or software release. Prices for any future

product or software included herein will be separately negotiated when and if such product or software becomes available."

Page 3: Enterprise Collaboration Avaya Aura ® Conferencing & Avaya Flare ® Experience October 2012

© 2012 Avaya Inc. All rights reserved. 3

Flare® Experience for Windows & tablets.

Collaboration agents for browsers, mobiles

100% on premise solution reduces service provider

costs

Intelligence built in to monitor network

bandwidth and adapt

Intuitive & fun Strong ROI

Integrated UC solution delivers one stop

communications, multimodal collaboration, IM, e-mail and

presence

Media cascading reduces WAN bandwidth usage

Massively scalable audio, web, video* conferencing

capabilities

One stop Thin WAN usage

Benefits

Adapts to network

easy on the user

easy on the budget

easy on the network

1000’s of users

* Intended plan for future roadmap. Refer to disclaimer on Slide #2

Page 4: Enterprise Collaboration Avaya Aura ® Conferencing & Avaya Flare ® Experience October 2012

© 2012 Avaya Inc. All rights reserved. 4

The Enterprise is Transforming

80% of Fortune 100 deploying

iPhones and iPads*

40%of employees spend

20% of time away from desk

72%of organizations permitting employee-owned devices*

* Source: Gartner Group and Industry Analysts and Media reports

25% Expect video will

consume half of all bandwidth in 12 months

60%Anticipate 1/2 of apps

will run in the cloud within 12 months

30%Reduction in IT Budgets

increasing the need to do more with less

400,000+ Applications for Android

platform

500,000+Applications for iOS

platform

34%jump in videoconferencing sales from 2010 to 2011

ACCESS DEPLOYMENTCOLLABORATION

Page 5: Enterprise Collaboration Avaya Aura ® Conferencing & Avaya Flare ® Experience October 2012

© 2012 Avaya Inc. All rights reserved. 5

Customer Challenges

End User

Line of Business

IT

Presentation to customers;

Internal/external meetings

Resolve problems faster

Increase my team’s

productivity

Get closer to my customers Faster time to

market

Reduce TCO Integration with applications

Find enough experts for all my IT systems

BYOD

Maintain Security, control & reliability

Page 6: Enterprise Collaboration Avaya Aura ® Conferencing & Avaya Flare ® Experience October 2012

© 2012 Avaya Inc. All rights reserved. 6

Relationships BehaviorContext

Avaya VisionTransformative Collaboration… in a Post PC WorldRight People, Right Time, Right Information

BusinessApplications

PresenceLocation Calendar E-mail DocumentsContacts

Pervasive PortableRelevant Persistent

Page 7: Enterprise Collaboration Avaya Aura ® Conferencing & Avaya Flare ® Experience October 2012

© 2012 Avaya Inc. All rights reserved. 7

Leveraging the Power of Avaya Aura®

Avaya Aura® Conferencing + Avaya Flare® Experience

Scale to Thousands of Desktops Highly Efficient Bandwidth Management

Session Based, Unified Audio,Web & Video* Collaboration Supports BYOD

* Intended plan for future roadmap. Refer to disclaimer on Slide #2

Page 8: Enterprise Collaboration Avaya Aura ® Conferencing & Avaya Flare ® Experience October 2012

© 2012 Avaya Inc. All rights reserved. 8

Avaya Collaboration Suite…the Avaya Reference Architecture

Clients

Applications and Service Creation

CollaborationPlatforms

Networking

Unified Management

& Security

EthernetSwitching

WirelessNetworking

UnifiedBranch

AccessControl/BYOD

DesktopDevices

MobileClients

VideoEndpoints

Flare®

Communication Services

Session Management SBC Awareness Work

Assignment

Avaya Aura® Conferencing

Avaya Aura® Messaging

Avaya Aura® Experience

Portal

Avaya CMSAvaya IQ

Avaya Aura® WFO

Avaya Aura®

Contact CenterAvaya Aura®

Call Center Elite

Agile Communication Environment™

Page 9: Enterprise Collaboration Avaya Aura ® Conferencing & Avaya Flare ® Experience October 2012

© 2012 Avaya Inc. All rights reserved. 9

Expanding the Avaya Mobile Collaboration SolutionSolution Components

Avaya Aura®

Avaya Aura Conferencing 7.0

Avaya Flare® Experience for iPad and Windows

Avaya one-X®

Avaya Session Border Controller (SBC)

Avaya Identity Engines and WLAN 8100

Avaya Professional and Managed Services

Internet

Page 10: Enterprise Collaboration Avaya Aura ® Conferencing & Avaya Flare ® Experience October 2012

© 2012 Avaya Inc. All rights reserved. 10

Easy on the User

Simply, a Better Way to Collaborate

Intuitive and fun

One stop collaboration

Access from Web browsers

From any device

Page 11: Enterprise Collaboration Avaya Aura ® Conferencing & Avaya Flare ® Experience October 2012

© 2012 Avaya Inc. All rights reserved. 11

Flare® Experience--Intuitive and Fun

Bringing communications and collaboration

together

iPad Windows

Mac*

Android*

Avaya DVDiPhone

* Intended plan for future roadmap. Refer to disclaimer on Slide #2

Page 12: Enterprise Collaboration Avaya Aura ® Conferencing & Avaya Flare ® Experience October 2012

© 2012 Avaya Inc. All rights reserved. 1212

Avaya Flare® ExperiencePositioning the Portfolio

Flare Experienceon Avaya Desktop

Video Device

Flare CommunicatoriPad / Windows

Avaya Flare Experience for

iPad and Windows

NEW!

Dedicated UC Client built on Android

Includesdesktop video

Basic UC Functionality

Multimodal collaboration

Advanced features

Page 13: Enterprise Collaboration Avaya Aura ® Conferencing & Avaya Flare ® Experience October 2012

© 2012 Avaya Inc. All rights reserved. 13

One Stop Collaboration at your Fingertips Roster, Contacts

Presence, IM

Conference Controls

Collaboration

Page 14: Enterprise Collaboration Avaya Aura ® Conferencing & Avaya Flare ® Experience October 2012

© 2012 Avaya Inc. All rights reserved. 14

Collaborate from your Web Browser

Personal File Share

Desktopsharing

Applicationsharing

White-boarding

Minutes,Messaging

Attendance Report

Personal Activity Feeds

Roster

See whohas joined

See active speakers

Mute/Add/Promote

Page 15: Enterprise Collaboration Avaya Aura ® Conferencing & Avaya Flare ® Experience October 2012

© 2012 Avaya Inc. All rights reserved. 1515

Flare Experience for Windows and iPad,Powered by Avaya Aura Conferencing Capability Summary

Simple and intuitive contact driven user interface Delivers a superior HD audio and video* experience Personal Contact integration / Enterprise Directory / LDAP Aura Instant Messaging / Presence federation with OCS /

federation with Lync* Secure Border Controller support*

One stop UCand collaboration

center

Conferencing with intuitive controls

One click Web collaboration

Seamless Ad-hoc, Meet-me, and Instant Conferencing Integrated Roster Updates and Controls Intuitive conference controls such as continuation, lock,

add participant

Start a web collaboration with one click Upload and share documents from your library Share desktop, documents, applications, and white-boarding

from Windows or iPad devices Enter minutes, notes, questions, and messages during

a collaboration session

* Intended plan for future roadmap. Refer to disclaimer on Slide #2

Page 16: Enterprise Collaboration Avaya Aura ® Conferencing & Avaya Flare ® Experience October 2012

© 2012 Avaya Inc. All rights reserved. 16

From any Device

on iPad on an iPhone

on Windows on a browser

Page 17: Enterprise Collaboration Avaya Aura ® Conferencing & Avaya Flare ® Experience October 2012

© 2012 Avaya Inc. All rights reserved. 17

easyAdapts to network

Integrated with Avaya

Aura®

Scales to 1000’s

Always available

Easy on the Network

Page 18: Enterprise Collaboration Avaya Aura ® Conferencing & Avaya Flare ® Experience October 2012

© 2012 Avaya Inc. All rights reserved. 1818

Intelligent Network Bandwidth Management

Monitors bandwidth, usage, conferences, and sessions

Adapts network to capacityand usage

Page 19: Enterprise Collaboration Avaya Aura ® Conferencing & Avaya Flare ® Experience October 2012

© 2012 Avaya Inc. All rights reserved. 19

Integrated with Avaya Aura®

Session Based Network Delivers All Media

Room-based video ACE™ & 3rd Party

Applications

Mobile Users

Page 20: Enterprise Collaboration Avaya Aura ® Conferencing & Avaya Flare ® Experience October 2012

© 2012 Avaya Inc. All rights reserved. 20

Software Solution Enables Scale

Capacity: 7,500 concurrent conferences per application server

250 HD video* or 3000 audio or

1500 web sessions per media server

64 media servers per application

server

* Intended plan for future roadmap. Refer to disclaimer on Slide #2

Page 21: Enterprise Collaboration Avaya Aura ® Conferencing & Avaya Flare ® Experience October 2012

© 2012 Avaya Inc. All rights reserved. 21

Always Available

Active/standby failover mechanism

for application servers

Active/active failover

mechanism for web servers

Geo redundancy*

* Intended plan for future roadmap. Refer to disclaimer on Slide #2

Page 22: Enterprise Collaboration Avaya Aura ® Conferencing & Avaya Flare ® Experience October 2012

© 2012 Avaya Inc. All rights reserved. 22

easy

Easy on the Budget

Save on conferencing Save on WAN Save with

software

Page 23: Enterprise Collaboration Avaya Aura ® Conferencing & Avaya Flare ® Experience October 2012

© 2012 Avaya Inc. All rights reserved. 23

Avaya Aura® ConferencingExternal Services

Reduce Conferencing and Trunking Costs

A per-minute rate paid for every minute, every user

Increased costs from:– Increased usage

– Additional users

– Advanced feature use

– Unusual circumstances(M&A, emergency, snow,volcanic ash)

– Network, trunking, facilitiesrequired to access external services

ROI savings from eliminated external charges

No expense with:– Increased core usage– Expanded user groups– Advanced feature usage– High capacity absorbs spikes

Leverage the corporate network

Most users are already “on-net”for telephony

Reduced trunking / facilities

Page 24: Enterprise Collaboration Avaya Aura ® Conferencing & Avaya Flare ® Experience October 2012

© 2012 Avaya Inc. All rights reserved. 24

Save with Software

75,000 concurrent SIP sessions per application server

75,000 employees w/1:10 ratio

vs.

Software-basedAvaya Aura® Conferencing

DSP-based MCU

Capacity in the Core

Distributed Scale Up to 64 Media Servers attached

to 1 Application Server

up to 250 HD (720p) video* endpoints per Media server

Up to 3000 G.711 audio endpointsper Media server

Fixed hardware Capacity20 to 80 HD (720p) video endpoints

per MCU

ScaleHW MCU based cannot be used

for wide scale desktop deployment

TCOHW MCU based cannot be used

for wide scale desktop deployment

* Intended plan for future roadmap. Refer to disclaimer on Slide #2

Page 25: Enterprise Collaboration Avaya Aura ® Conferencing & Avaya Flare ® Experience October 2012

© 2012 Avaya Inc. All rights reserved. 25

CM Server

SIPSIP

User B1 User B2

Avaya Aura® Conferencing 7

Save on WAN costs with Media Cascading

Session Manager

Control

(Location A)

(Location C)(Location B)

Cascading Media Server C

WAN

User A1

Hosting Media Server A

RTP/RTCPRTP/RTCP

User C1 User C2

Cascading Media Server B

Page 26: Enterprise Collaboration Avaya Aura ® Conferencing & Avaya Flare ® Experience October 2012

© 2012 Avaya Inc. All rights reserved. 26

Avaya Aura® Conferencing & Avaya Flare® Experience Competitive Differentiators

Tightly integrates with Avaya Aura® providing communications IM,

presence, e-mail, content sharing

Adherence to standards

Supports mobile devices with native

clients

Architected for high performance and

scalability to 7,500 conference sessions

Optimizes network bandwidth usage with

SVC and auto cascading to lower

WAN usage

100% on-premise multimodal

conferencing

Intuitive Flare Experience unifying

collaboration & communication

Page 27: Enterprise Collaboration Avaya Aura ® Conferencing & Avaya Flare ® Experience October 2012

© 2012 Avaya Inc. All rights reserved. 27

Avaya Aura® Conferencing & Avaya Flare® ExperienceNow Makes Collaboration Easier

USER NETWORK Budget

easy easyeasy

Page 28: Enterprise Collaboration Avaya Aura ® Conferencing & Avaya Flare ® Experience October 2012