enterprise risk management (erm) abn amro business unit north america (bu na)
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Enterprise Risk Management (ERM) ABN AMRO Business Unit North America (BU NA). Risk Outlook Process. May 14, 2007. Table of Contents. 1. Questions to Address During this Time of Uncertainty [Presentation to RMC on May 11]. Historical Loss Perspective. 2. 3. Top Risks Identified. 4. - PowerPoint PPT PresentationTRANSCRIPT
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Enterprise Risk Management (ERM)ABN AMRO Business Unit North America (BU NA)
Risk Outlook Process
May 14, 2007
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Table of Contents
Historical Loss Perspective2
Questions to Address During this Time of Uncertainty
[Presentation to RMC on May 11]1
Top Risks Identified3
What do we need from the ERM-C?4
5 Appendix
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The proposed sale of the LaSalle Bank Corporation (“LBC”, in conjunction
with a proposed merger or sale of the remaining ABN AMRO group) has
changed our risk state from “business as usual” to “business in transition.”
While LBC can be isolated as a legal entity with separate financial
statements, the Group structure requires Business Unit North America (“BU
NA”) to continue until a final transaction is completed.
The uncertainty over the deal structure and the potential acquirer raises
issues around how to match incentive programs to an uncertain deal horizon;
how to best retain customers and employees; and how to proactively protect
the local interests of LBC.
This growing uncertainty lends itself to increasing risk levels.
As a result, the ERM Working Group has detailed questions for the RMC to
discuss (and potentially address) in this time of uncertainty.
Overview
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Key Issues and Concerns
Key Issuesand
Concerns
Loss Events
ProfitCollapse
FranchiseValue
ShareholdersLBC vs.BUNA
Rating Agencies
IntellectualProperty
Customers
Competitors Data Loss /Privacy
StaffRetention
ComplianceRegulators
LegalDeal
Quality
LiquidityAlignmentwith AA
Deal Horizon
IT / AccessControl
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Top questions for the RMC
External Issues Customers – What has the RMC done to
ensure that there is a consistent message communicated to customers regarding press information?
Competitors – Does the RMC have a contingency plan if revenue falls by 20% in the next six months? What steps can the RMC take to discourage employee “poaching”?
Regulators – Has the RMC evaluated staffing levels to address heightened regulatory scrutiny and deal execution? Has the RMC discussed the possibility of reprioritizing/deferring certain exams?
Rating Agencies – What will the impact be of a drop in ratings?
Shareholders – How can LaSalle (and its employees) ensure that the shareholders support the best long-term value proposition?
Internal Issues
BU NA
– How will the RMC ensure adequate BU NA
representation (i.e. is the RMC too LaSalle
focused)?
– If the deal progresses with Barclays, how will
the RMC oversee the disentanglement of
Global Clients and Global Markets (without
disruption to LaSalle or GC/GM)?
– How will the RMC oversee cross-border self
interest between ABN AMRO and LaSalle?
Employees
– How will the RMC react to whole team
defections (e.g. derivatives, payroll, loan
syndications, etc.)?
– What steps is the RMC taking to reduce the
“distraction effect” (i.e. employee apathy,
frustration and/or anxiety) leading to reduced
efficiency?
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Top questions for the RMC
External Issues
Liquidity – What steps have been taken
to protect liquidity in the event of a ratings
decrease or litigation charge?
Legal
– How will the DOJ issue be resolved? Who
maintains contingent liability (Group vs. BU
NA)?
– Who is overseeing legal issues from a
LaSalle perspective?
Internal Issues
Human Resources – How quickly can HR
implement appropriate incentives to curb
undesirable behavior (e.g. minimize
suboptimal behavior in short term)?
Operations – What steps has the RMC
taken to protect the bank against
heightened operational risk?
– IT / Access security?
– Data loss / privacy protection?
– Disaster recovery?
– Sabotage / Fraud?
– IT contracts / Outsourcing?
– Protection of Intellectual Property (e.g.
trademarks and trade secrets)
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Top questions for the RMC
External Issues
Execution Risk
– Has the RMC considered all of the legal and
transactional steps necessary to “break apart”
LaSalle Bank as a standalone entity from the
ABN AMRO group?
– What risks increase if the transaction takes
longer than expected?
Internal Issues
Deal quality – How will the RMC ensure
that underwriting standards do not fall
(particularly if competition increases and
our loss horizon shortens)?
Compliance – What steps will the RMC
take to ensure all employees continue to
fulfill compliance requirements?
Capital management – How will the RMC
ensure discipline is maintained? Do we
continue costly hedges?
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Table of Contents
Historical Loss Perspective2
Questions to Address During this Time of Uncertainty1
Top Risks Identified3
What do we need from the ERM-C?4
5 Appendix
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In April, the ERM Committee (“ERM-C”) requested that Risk Management
provide a historical loss perspective with which the members could assess
the survey results.
This historical loss perspective should be used to determine whether the
average loss impact was “on target” or “needs adjustment.”
Risk Management utilized average gross credit and operational losses as a
point of comparison. Losses are based upon General Ledger effective dates.
Historical Loss Perspective
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Risk Outlook: Ranking our Risks
Unacceptable Level Unknown - Need More Info Acceptable Level Un-Rated
Distribution of Risks by Probability and Impact
A
BC
D
E
F
G
H
IJ
K
L
M
N
0%
5%
10%
15%
20%
25%
30%
0 10 20 30 40 50 60
Average Expected Impact
Av
era
ge
Pro
ba
bili
ty
Client/Corporate Credit Default (6)
Legal Risk (4)
General Economy Decline (4)
Declining Employee Morale/Loss of Top Employees (5)
Failed Business Practices (4)
Real Estate Decline (6)
Data Loss/Vulnerability (11)
Supplier Failure (2)
Regulatory / Ethical Failure (7)Material Unpredicted External Event (6)
Model Risk / Failure (6)
System / IT (7)
Control Breakdown (13)
Fraud Loss (9)
L
K
JG
H
BM
I
F
E
LOW RISK
MEDIUM RISK
MEDIUM RISK
HIGH RISK
Source: Survey of “top risks”
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Risk Outlook: Credit LossClient / Corporate Credit Default
Source: Finance
Distribution of Risks by Probability and Impactvs. Historical Average Gross Losses (2004 - 2006)
F
0%
5%
10%
15%
20%
25%
30%
0 10 20 30 40 50 60
Average Expected Impact
Ave
rag
e P
rob
ab
ility
Client/Corporate Credit Default (6)
2006
2005
2004
$1MM
Note: Historical loss data from 2001 / 2002 may indicate higher average gross losses.
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Risk Outlook: Operational LossBusiness Disruption and Systems Failure
Source: Corporate Loss Database
Distribution of Risks by Probability and Impactvs. Historical Average Gross Losses (2004 - 2006)
B
E
0%
5%
10%
15%
20%
25%
30%
0 5 10 15 20 25 30
Average Expected Impact
Ave
rag
e P
rob
abili
ty
System / IT (7)
Data Loss/Vulnerability (11)
20052004
2006
$0.2MM
Business Disruption and Systems Failure
$0.1MM
$1.5MM
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Risk Outlook: Operational LossClients, Products and Business Practices
Source: Corporate Loss Database
Distribution of Risks by Probability and Impactvs. Historical Average Gross Losses (2004 - 2006)
D
K
L
0%
5%
10%
15%
20%
25%
30%
0 10 20 30 40 50 60 70 80 90
Average Expected Impact
Ave
rag
e P
rob
abili
ty
Regulatory / Ethical Failure (7)Legal Risk (4)
Failed Business Practices (4)
2004
$0.05MM
2006
$2MM
2005
$85MM
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Table of Contents
Historical Loss Perspective2
Questions to Address During this Time of Uncertainty1
Top Risks Identified3
What do we need from the ERM-C?4
5 Appendix
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Top Risks Identified
# Short Name# of
Responses
Average Probability
Range
Average Expected (Millions)
Average Probability X
Average Expected(Millions)
A Control Breakdown 13 10 - 20% 10 - 30 1 - 6
B Data Loss/Vulnerability 11 10 - 20% 10 - 40 1 - 8
C Fraud Loss 9 10 - 20% 1 - 10 0 - 2
D Regulatory/Ethical Failure 7 0 - 10% 0 - 10 0 - 1
E System/IT 7 10 - 20% 5 - 20 1 - 4
F Client/Corporate Credit Default 6 20 - 30% 20 - 60 4 - 20
G Material Unpredicted External Event 6 0 - 20% 10 - 30 0 - 6
H Model Risk/Failure 6 10 - 20% 10 - 40 1 - 8
I Real Estate Decline 6 0 - 20% 10 - 50 0 - 10
J Declining Employee Morale/Loss of Top Employees 5 0 - 20% 20 - 60 0 - 12
K Failed Business Practices 4 10 - 20% 20 - 60 2 - 12
L Legal Risk 4 0 - 10% 30 - 80 0 - 8
M General Economy Decline 4 10 - 20% 10 - 40 1 - 8
N Supplier Failure 2 0 - 10% 1 - 5 0 - 1
Does anyone propose any changes to this list? Does anyone propose any changes to this list?
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Table of Contents
Historical Loss Perspective2
Questions to Address During this Time of Uncertainty1
Top Risks Identified3
What do we need from the ERM-C?4
5 Appendix
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What do we need from the ERM-C?
• Review list of “Top Risks”
• Determine if this list is still representative and fully comprehensive
• Review “business in transition” scenarios to identify risks and mitigants
• Determine how each risk should be monitored
• ERM-C members to discuss “Top Risks” with respective MTs
Next Steps...
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Table of Contents
Historical Loss Perspective2
Questions to Address During this Time of Uncertainty1
Top Risks Identified3
What do we need from the ERM-C?4
5 Appendix
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Credit Loss Data
Gross Loss (USD Million)Event Type 2004 2005 2006
Commercial Banking $176.1 $94.9 $56.9 PFS $40.9 $29.4 $38.5 Mortgage $3.0 $1.2 $3.3 Other $0.0 $0.4 $0.0 OREO $0.0 $0.0 $0.0Total Net Charge-offs $219.9 $125.9 $98.7
Recoveries (USD Million)Event Type 2004 2005 2006
Commercial Banking ($77.3) ($41.1) ($26.4) PFS ($12.0) ($11.1) ($6.6) Mortgage ($0.0) ($0.2) ($0.0) Other $0.0 OREO $0.0Total Net Charge-offs ($89.2) ($52.3) ($33.0)
Net Loss (USD Million)Event Type 2004 2005 2006
Corporate Credit Default Commercial Banking $98.8 $53.8 $30.5 PFS $28.9 $18.3 $32.0 Mortgage $3.0 $1.0 $3.3 Other $0.0 $0.4 $0.0 OREO $0.0 $0.0 $0.0Total Net Charge-offs $130.7 $73.6 $65.7
2004 2005 2006No. of events No. of events No. of events
155 88 53 261 263 273
n/a n/a n/a- - - - - - 416 351 326
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Operational Loss Data
Gross Loss (USD Million)
Event Type 2004 2005 2006
Business Disruption and Systems Failures $0.1 $8.8 $1.7
Clients, Products and Business Practices $0.1 $340.7 $19.2
Damage to Physical Assets$3.7 $2.4 $4.5
Employment Practices and Workplace Safety $0.6 $0.6 $0
Execution, Delivery and Process Management $139.1 $119.3 $63.3
External Fraud$3.4 $2.7 $4.0
Internal Fraud$0.2 $1.4 $15.9
(blank)$0.1 $0.3 $0.3
Grand Total$147.2 $476.0 $109.0
Gross Loss (Number of Events)
Event Type 2004 2005 2006
Business Disruption and Systems Failures 1 6 9
Clients, Products and Business Practices 2 4 10
Damage to Physical Assets 1 1 17
Employment Practices and Workplace Safety 3 1 -
Execution, Delivery and Process Management 89 99 124
External Fraud40 39 50
Internal Fraud5 12 4
(blank)1 1 3
Grand Total142 163 217
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Risk Outlook: Operational LossFraud – Internal and External
Source: Corporate Loss Database
Distribution of Risks by Probability and Impactvs. Historical Average Gross Losses (2004 - 2006)
C
0%
5%
10%
15%
20%
25%
30%
0 1 2 3 4 5 6 7 8 9 10
Average Expected Impact
Ave
rag
e P
rob
abili
ty
Fraud Loss (9)
External Fraud
20062004 2005
$0.1MM (2004 - 2006)
Internal Fraud
$0.05M (2004)
$0.1MM (2005)
$4MM
2006
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Risk Outlook: Operational LossExecution, Delivery & Process Management
Distribution of Risks by Probability and Impactvs. Historical Average Gross Losses (2004 - 2006)
A H
N
0%
5%
10%
15%
20%
25%
30%
0 10 20 30 40 50 60
Average Expected Impact
Ave
rag
e P
rob
ab
ility
Control Breakdown (13)
Supplier Failure (2)
Model Risk / Failure (6)
2006
$0.5MM
2005
2004
$1MM
$2MM
Execution, Delivery & Process Management
Source: Corporate Loss Database
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Risk Outlook: Operational LossEmployment Practices and Workplace Safety
Source: Corporate Loss Database
Distribution of Risks by Probability and Impactvs. Historical Average Gross Losses (2004 - 2006)
J
0%
5%
10%
15%
20%
25%
30%
0 5 10 15 20 25 30 35 40 45
Average Expected Impact
Ave
rag
e P
rob
abili
ty
Declining Employee Morale/Loss of Top Employees (5)
Employement Practices and Workplace Safety
20042005
$0.2MM
$0.6MM
$0
2006