1. IBM Lotus Connections 2.5

2. Agenda

Market Trends

Success with Social Software

Lotus Connections 2.5

Lotus Connections Extensions

Resources

Q&A / Discussion

3. Market Trends 4. Global Market Changes Effecting all Businesses

Emerging economies and opportunity growth

New business models

Global competition and changing cost structures

New customer demands and eroding customer loyalty

We Need aSmarter Workforce 5. New Imperatives for Business Success I NEED TO WORK SMARTER I NEED MORE INSIGHT I NEED AN ADVANTAGE Need to increase efficiency and effectiveness of business processes using existing resources and people to enhance productivity. SMART WORK AGILITY INNOVATION Organizations must tap into the intellectual capital of the entire value chain, correlating insights and anticipating opportunities and threats . Create a competitive advantage that is sustainable in today's business dynamic climate by leveraging innovation across your value chain and creating strong relationships 6. How Lotus Connections Meets Today's Business Imperatives SMART WORK AGILITY INNOVATION Profilesallows you to find theexisting expertise you need Best practices can be shared usingActivitiestemplatesNew hires contribute quickly as they learn fromCommunities Personal file sharingavoids bad decisions based on old information Discover trends and research viaBookmarks Blogsprovides subject matter experts and teams a way to share industry insight Quickly create newcontent withWikis Get breaking news from thehomepageSpeed time to market by applying the best resource and execution viaActivities Access the power of your professional network from applications you already use Virtual focus groups via customerCommunities I NEED TO WORK SMARTER I NEED MORE INSIGHT I NEED AN ADVANTAGE 7. Lotus Connections 2.5 8. Social Networking"It will eventually be seen as essential to all large firms, encouraging more open and transparent communications with staff around the world, and helping to improve relations with existing and potential customers."Nikos Drakos, Research Director at Gartner , July 2008 Study encourages businesses to embrace social networking www.computing.co.uk/computing/news/2221395/study-encourages-businesses "IBM Lotus Connections marked an early entry into enterprise social tools, and that has helped keep the IBM Lotus offering at the head of the pack in functionality. IBMs modular approach will allow it to continue to introduce new functionality aggressively."The Forrester Wave : Collaboration Platforms, Q3 2009,Forrester Research, Inc., August 6, 2009. 9. Beta Customer Quotes for Lotus Connections 2.5 Lotus Connections allows employees to easilycommunicate, cooperate, collaborate and connectto and with each other. It's invaluable for our organisation - e-office Every companyshould have this! Connections 2.5 is avery strong releaseof Connections with social networking features that are desired in the marketplace. As an IBM Business Partner we arevery excited to take this product to market. We have been providing many customer demo's of Connections 2.5 and have received alot ofpositive feedbackfrom our customers.- Ascendent Technology 2.5 is a big improvement over previous versions and the new functionality hasexceeded expectationsof what users were asking for. - Cardiff University Lotus Connections allows your organization to leverage first classsocial collaborationtools in a secure manner - Softchoice Installationiseasyand there are many functions. 10. Most Valuable Feature Awards go to... Source: Beta participants answers to Describe the most valuable features of Lotus Connections 2.5.

• Love the new features across the board - status updates, customisable communities, dedicated search and newmobile access . A great job on the new functionality.

• The new homepage showing the updates is agreattool to stay up to date!

• TheRiver of News , Files, and Wikis will take Connections to the level of a truecollaboration suite .

• The communities, homepage news, andfileswere great updates and additions that will provide the most value to our users.

• Home , Profiles, Blogs, Files and Wikis are THE most used features on the web that MUST be available on a socializing platform.

• Great way to share information across departments and business units, veryaddictive .

11. What'sNewwith Lotus Connections 2.5

Enhanced customer communities to elevate relationships and revenue

• New Services- Wiki and Files Capabilities

• ImprovedCommunityExperience

• NewMicro-bloggingfeature

• New UpdatesHomepage

• MobileSupport

Integration toenhancesocial softwareexperience

Advanced Profilesfunctionality to promote social interaction and adoption

New ways toextendLotus Connections

Blogs Communities Bookmarks Activities Profiles Homepage Wikis Files 12. Wikis Wiki Collaborative Editing

Rich navigation and tagging making it easy to find information

Supports tables, images, document uploads, tags and more

Stand-alone service or integrated with a community

Jointly create and edit web content using rich text editor

Notifications of new content, versions and pages

Version tracking

13.

Postyour key files and easily share them

Organizeand tag files so they can be found quickly by you and others

Social data such asratings,downloads, comments, etc.

Filteringinformation

Integrationwith Communities

Files Files 14.

Reach out to communities of customers, partners and employees

Gives you a variety oftoolsto reflect your goals and needs

Work more effectively in yourcustomizedcommunities

Ability to join, leave or mail a community

Integrationwith other Lotus Connections services

Easy link back from other Lotus Connections services to a Community through the Community Card

Communities Community Page 15.

Personalizethe look and feel of your community, includingthemetemplates

Choose tools that are appropriate for your community's collaboration needs, all scoped to your community.

• One place to go to for access to: Activities, Blogs, Forum, Wikis, Files, Bookmarks and Feeds

Communities Community Page Customization 16.

Brand newredesignof the forum surfaces relevant statistics and popular discussions

Easily receivenotificationson a particular topic

Ability to Pin this Topic so it will remain as aprioritydiscussion topic

Communities Discussion Forum 17.

Integrationwith Communities and automatic access control

Link back to Community withCommunity Card

E-mail notifications andfiltering

Activities Activities 18.

Home Page Updates

Updates tabprovides the latest information forallthe Lotus Connections features

Filternews based on yournetwork

Micro-blogging

Discover taballows you to see what others are doing in your network

Home 19. Home Home Page Watchlist

Updates sent directly to your Home page

Micro-blogging

Watchlisttab provides updates onpeopleandtagsthat you are following

20.

Search acrossall the Lotus Connectionsservices and retrieve the results in one consolidated view

Searchresultsbased onsocialdata andrelationships

Filteradvancedsearchbased on features that interest you

Home Search 21. Profiles My Profile

Updateyour profile with your current personalstatusand notify your network

Easy access to Contact Information and About Me

Post messagesto people in your network

Find people by clicking on thecross-organization tagcloud

Tap into people'sexpertisewithout interrupting them

Report to chain

22. Profiles Profile Home Page

Updateyour profile with your current personalstatusand notify your network

Addcommentsto others status here or respond to comments

Access to Organizationaltagsfor fast and easy ways to search profiles by using tags

Easilysearchfor other people in your organization

23.

Formerly known as Dogear

Store bookmarks in acentrallocation

Easily publish some or all your Bookmarks so that others can see yourcollectionof content

Communitybookmarks provide all members of the Community access to recommended bookmarks

Bookmarks Bookmarks 24.

Easilyrateblogs

Enhance blogs with the fileupload utilityin order to addgraphics, podcasts, or various other files.

All members of a Communityautomaticallyhave access to a Community blog

Link back from the Community Blog to the Community with theCommunity Card

Blogs Blogs 25.

Delivering services and functions that you want while mobile

Built-in to Lotus Connections server

Mobile web client, designed for mobile browser

iPhone and Nokia S60 device support

Mobile Support Mobile 26. Lotus Connections 2.5 Extensions 27. Extending Lotus Connections

Delivering themost complete setof social software services enablingrich integrationwith IBM products and other solutions

PEOPLEPLACESCONTENT 28. Extending your Social Network with IBM products

IBM Lotus Notes

Activities sidebar

Business Card

Bookmarks

Search

IBM Lotus Sametime

Post chat to an Activity

Post chat to Community Forum

Business Card

IBM Lotus Quickr

Add page to Activity

Publish to Quickr

Community Wiki

IBM WebSphere Portal

Portlet integration with services into pages and sites

Service Portlets

Home page Communities Blogs Bookmarks Activities Profiles Wikis Files 29. Extending your Social Network with other applications

Microsoft Office

Upload Files to Activities

Search Profiles

Add to your blog

Create Activity ToDos

Home page

Microsoft Outlook

Business Card

Search services

Microsoft SharePoint

Business Card

Profiles Search

Tag cloud web part

SuccessFactors

Exchange Profile data

Business Card

Communities Blogs Bookmarks Activities Profiles Wikis Files 30. Summary

A flatter, smarter and smaller world creates new challenges

• A need to work smarter

• A need for more insight

• A need for advantage

IBM is one of the leaders in Social Software for business and delivers capability today to help meet those challenges

New innovations will extend IBM's leadership

• More dynamic profiles allow employees to work smart and faster

• New Wiki and file sharing add powerful collaboration capabilities

• Richer, interactive communities to drive innovation from customers

31. Resources Latest product info, research, podcasts, and more http:/www.ibm.com/lotus/connections Developer Works http://www.ibm.com/developerworks/lotus/products/connections/ Product documentation http://www.ibm.com/developerworks/lotus/documentation/connections/ Synch.rono.us blog keep up to date on Social Software activities @ IBM! http://synch.rono.us/ Lotus Greenhouse experience the software live https://greenhouse.lotus.com/home/login.jsp 32. Thank you!! 33. Legal Notices IBM Corporation 2009. All Rights Reserved. The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this publication, it is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBMs current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing contained in this publication is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in this publication to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in this presentation may change at any time at IBMs sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way.Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results.All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved.Actual environmental costs and performance characteristics may vary by customer. IBM, the IBM logo, Lotus, Lotus Notes, Notes, Domino, Quickr, Sametime, WebSphere, UC2,PartnerWorld and Lotusphere are trademarks of International Business Machines Corporation in the United States, other countries, or both.Unyte is a trademark of WebDialogs, Inc., in the United States, other countries, or both. Other company, product, or service names may be trademarks or service marks of others. Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both. All references to Renovations refer to a fictitious company and are used for illustration purposes only.