Enterprise Workload Automation

Workload Automation with Dollar Universe

Automic Application Delivery ManagementDollar Universe is an integral component of Automic’s Application Delivery Management (ADM) solution. IT managers increasingly struggle to manage performance across the complete application delivery value chain – from the infrastructure layer to the end-user. They’ve often employed multiple tools that don’t aggregate their knowledge, and Cloud services that further reduce visibility of their applications and systems. To address this critical need, Automic ADM integrates three solution components:

Dollar Universe controls delivery of workloads that support application services. Sysload manages delivery of IT infrastructure services that support business applications

Streamcore manages and controls delivery of application services to the end-user

Automic ADM ensures that end-to-end service levels are met, with users benefiting from consistent response times, reduced turnaround times, increased availability and faster resolution of problems.

Win Back Time Everyday A seismic shift is underway in the IT operations profession. Yesterday, companies viewed IT operations only as a cost center. Today, IT operations have moved to the forefront. Applications are used to run nearly every aspect of the business, from supply chain to sales to finance and HR.

Forward-thinking IT executives have shifted to running IT as a business—to do more with less, instantly respond to business demands, and ramp capacity up or down at a moment’s notice. The focus is on meeting operational service levels and accelerating performance and throughput.

Automic Dollar Universe ensures that IT wins back time every day by eliminating latency, delivering new levels of performance, and accelerating time-to-delivery. Dollar Universe accelerates IT service delivery by automating your business application workload. Companies have reduced overnight workload by 66%— from 6 hours per night to 2—using Dollar Universe. They have shrunk automated disaster recovery times by 95%—from 3 hours to 10 minutes. They have eliminated 50 hours per month in IT operations department overtime. They have cut time to set up IT workloads in half.

• Automate business application workload

• Bridge dependencies between applications

• Centralize monitoring of all IT workload

• Provision Cloud capacity to meet peak demands

• Assure business continuity

Follow us Follow us2 3

RESOURCES PROCESSING SUPPLY/DEMAND

CLOUDDATABASE LAN/STORAGE WANSERVER/VMAPPLICATION

Automic Dollar Universe Overview Dollar Universe automates and optimizes IT workload in today’s high volume, hybrid, heterogeneous environments—whether large or small, complex or simple, on-premises or in the Cloud. Its real-time, event-driven distributed architecture guarantees your business application processes complete on time, in a reliable, reportable, and measurable fashion. Dollar Universe brings the intelligence to workload automation.

Job Design A consumer-style, drag-and-drop web interface simplifies the creation of jobs and job flows. Embedded features such as referencing calendars based on generic fiscal scheduling rules and reusable objects help you rapidly build an automation model that best fits your business needs.

Dynamic Planning Intelligent balancing and regulating of workload across on-premises, virtualized and Cloud servers maximizes the use of available computing power—ensuring the timely delivery of information your users need to get on with their jobs

Workload Analytics Real-time activity monitoring and historic performance metrics are used to forecast when your business application processes will complete and future resource needs. Critical path analysis tools help expedite any bottlenecks that might put delivery times at risk.

Real-time Dashboards Business users and IT Operations staff can track progress, respond to alerts and view reports that provide a comprehensive analysis of performance against SLAs. Not only do your users gain visibility into trends that can be used to further optimize workloads, you also get the reports required when responding to compliance and IT audit checks.

Lifestyle Management Dedicated staging zones for Development, Test, QA, Training and Production enable a smooth, safe transition when testing changes to IT workload and going live. Integrated version control and tracking enhance lifecycle management as well as maintain an audit of who changed what, where and when.

Self-Service Portal Role-based access combined with highly granular security provides your users with the freedom and controls they need when selecting and submitting their workload. Access to documentation for existing definitions allows them to collaborate when updating or creating new process flows.

Business Process Automation Clocks, calenders, events and alerts can all be combined with complex dependencies to drive the IT processes you need to run your business. Proven integrations with leading enterprise and Cloud applications enable the seamless flow of information between disparate systems. Create reusable business rules that can be parameterized and repeatedly deployed to support future growth. Distributing workload across a hybrid computing environment gives you the scalability and resilience your business has come to depend on .

ERP CRM HR ETLBIG

DATA...

DATACENTER VIRTUALISATION CLOUD

APPLICATIONINTEGRATION

INFRASTRUCTUREINTEGRATION

4 5Follow us Follow us

Application Integration Dollar Universe provides unparalleled levels of integration with leading packaged and custom applications as well as Cloud-based services – enabling you to reduce turnaround times when automating the end-to-endIT processes that drive your business. Dollar Universe delivers the pan-enterprise visibility and control you need to manage processing inside an application as well as the hand-offs between applications—eliminating errors and delays. Integration and automation of your business systems are key to the company’s bottom line, growth potential, and risk profile.

• Business Applications Proven interfaces ensure you can manage and monitor IT workload inside your strategic ERP, CRM and HR applications as part of your enterprise automation strategy.

• Industry Solutions Application integrations with leading industry-specific solutions as well as customized interfaces enhance visibility and control when automating jobs.

• Business Intelligence & Cloud Services Web Services connectivity combined with APIs mean you can automate integration of on-premises processing with ETL, BI, Big Data, Cloud Services and other Web applications.

• Database Management Systems Centralize management and monitoring of your DBMS jobs through import tools and integration with database servers.

6 7

Case Study:

• Achieve 3x growth in automation landscape with no new headcount

• Increase visibility of Festo processes enhancing business/IT alignment

• Consistently meet SLAs with on-time delivery of management reports

Festo is a leading supplier of pneumatic and electric automation technology, with 30,000 customers and 15,500 employees in 59 countries. To enable business expansion, they standardized on SAP to integrate order processing, finance, logistics, and warehouse management. IT Operations is responsible for the real-time scheduling of 150,000 critical SAP jobs executing daily across 60 production instances that are needed to provide a rapid response to the business. Using Dollar Universe to automate their SAP and non-SAP workload, Festo was able to:

- John Goodfellow, Senior Manager of Systems & Operations, Ocean Spray

“Using Automic Dollar Universe to automate infrastructure architecture for our mission- critical Warehouse Management System, we decreased support call volume by 90%”

BI & Big Data Transform operational data into business insights, automating processes that span Informatica, SAP Business Objects, SAS, Hadoop and other tools.

Industry Apps Interface with solutions tailored to serve your vertical-specific needs such as Amdocs, Murex, Oracle Retail, Powercard, Temenos and Thaler.

DBMS Synchronize SQL Server and Oracle database requests with other processing demands.

Business AppsConnect your strategic enterprise packages using proven integrations with SAP ECC, Oracle E-Business Suite, MS Axapta, PeopleSoft and many more applications.

RETAIL

Follow us Follow us

Infrastructure Integration Dollar Universe enables IT Operations to shift from managing components to driving services. Integration with leading infrastructure tools ensures you benefit from maximum visibility and control of your IT Operations while minimizing ownership costs. In addition to simplifying the automation of workload across a hybrid computing landscape, Dollar Universe integrates with other best-of-breed infrastructure technologies you rely on to deliver end-user services.

• Supervision Tools Certified integration with HP Operations Manager as well as interfaces with other leading supervision tools allows drill-down management and monitoring of IT workload.

• File Transfers Integrated management of ftp and sftp requests within process flows ensures the movement of data between systems is synchronized to meet business demands.

• Web Services Bi-directional connectivity with Java apps, JMS and EJB postings ensures any Web service can be leveraged when automating processes that span on-premises and Cloud platforms.

• IT Process Automation Certified integration with HP Operations Orchestration as well as interfaces with other leading ITPA solutions enables synchronization of business application workload with IT tasks.

Virtual Optimize throughput by automating workloads across VMware vSphere, Microsoft HyperV, Citrix Xen, IBM PowerVM and other virtualization hypervisors.

Cloud Fulfil surge capacity demands by provisioning extra computing power from Amazon AWS, Joyent, Microsoft Azure, Rackspace and other Cloud service providers.

8 9

Case Study:Wehkamp.nl is amrket-leading Dutch online retailer processing 45,000 orders a day and selling over 14 million products

each year. Integration and automation of its seven core business functions is critical to wehkamp.nl retail operations.

Their legacy scheduler was hard to use, required regular maintenance at high external consulting costs and caused

major delays. By implementing Dollar Universe, wehkamp.nl benefited from:

• 50% time savings administering automated IT workload with Automic

• Over 99.9% of back office processing being completed on-time

• Business visibility of IT processes that enhanced wehkamp.nl’s agility to respond to customer demands

VIRTUAL

Follow us Follow us

On-Premises Execute workloads across heterogeneous operating systems including UNIX, Linux, Windows Server, zLinux, z/OS, System i and OpenVMS..

HYBRID

HYBRID

ON-PREMISE

CLOUD

Hybrid Transparently integrate and automate your business application workload over your entire hybrid computing infrastructure—whether on-premises or Cloud-based.

Automic is Your Workload Automation Business Partner With a singular focus throughout its history on automating and optimizing the performance of business

systems, Automic is committed to ensuring that your workload automation solution meets your needs—and

exceeds your expectations. Automic’s leading position in the IT Operations community is validated by:

• 97% customer retention

• Hundreds of ITOM-certified staff across 10 regional centers world-wide

• Multi-lingual 24x7 global support service

• Industry’s only ‘Customer-First’ committed resolution service guarantee

From phased implementations to turnkey deployments, our Professional Services and Education teams

are there to assist you all the way. Automic is committed to becoming the indispensable partner to the IT

Operations profession.

ROI Tool

To ensure you can demonstrate the value of workload automation, Automic provides an ROI calculator

that helps you quantify the benefits to your business. In addition to identifying savings you can realize by

replacing existing scheduling tools, it will also create a detailed report that will support your decision-making

process.

Proven Migration Methodology

Automic offers automated tools and proven upgrade methodology that accelerate time-to-value

of a workload automation implementation. Customers benefit from Automic’s five stage migration template

and take advantage of conversion utilities to ensure a swift, simple, secure, and successful project.

Distribute Architecture Dollar Universe offers the industry’s only distributed application server architecture—built for today’s high volume,

heterogeneous, hybrid environments. Only Dollar Universe delivers the surge capacity and dynamic scaling you need

to handle spikes and spin up and down on-premises or Cloud resources to support today’s fast-paced business.

Dollar Universe offers unmatched resilience through its distributed architecture and eliminates the risk of a single

point of catastrophic failure.

• Event-Driven Automation

Communication between application servers is event-driven, eliminating any overhead that might incur when

polling to check status.

• Application Server Connectivity

Direct communication between application servers removes latency and the impact of any network issues, with

no check-in with a master scheduler to determine what to do next.

• Distributed Automation Services

Each application server is fully equipped with automation capabilities, ensuring workload that is rerouted

following a failure can be managed until the problem is resolved.

• Centralized Administration and Control

Get the best of both worlds with a single-point-of-control from which you can manage all your IT workload

combined with a uniquely scalable, highly fault-tolerant distributed architecture.

Single pane of glass

10 11

“Dollar Universe helps us every day in the progressive transformation of our information system. Thanks to Dollar Universe, we moved from a small scale approach to running ourbusiness processes on an industrial scale.”

- Pierre Niox Château, Infrastructure Director, JC Decaux

“Automic’s peer-to-peer architecture makes the software easy-to-deploy, without a single point of failure. An intuitive user-interface, strong conversion features, and outstanding lifecycle management capabilities are further aspects cementing Automic’s status as a “Value Leader.”

- Torsten Volk, Research Director, Enterprise Management Associates

Follow us Follow us

REV02122014

For more information or a product demonstration please visit www.automic.com

Automic, a leader in business automation, helps enterprises drive competitive advantage by automating their IT and business systems

- from on-premise to the Cloud, Big Data and the Internet of Things. With offices worldwide, Automic powers over 2,600 customers

including Bosch, Netflix, eBay, AMC Theatres, Carphone Warehouse, ExxonMobil, BT Global Services, Société Générale, NHS SBS,

General Electric and Swisscom. The company is privately held by EQT. More information can be found at www.automic.com