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ABOUTNow in their 17th year, the ITIJ Awards are the leading accolade for the global travel and health insurance industry, rewarding companies that go above and beyond to serve their customers and clients and drive forward positive change in the industry.

The Awards showcase excellence and innovation across all sectors that make up the many facets of the global travel and health insurance industry. Whether you are an insurer, underwriter, medical provider, assistance company, air ambulance operator or service provider to the industry, there is an ITIJ Award that honours your contribution to this dynamic marketplace.

The ITIJ Awards are hosted at the ITIC Global Finale Dinner, a black-tie celebration that concludes the industry’s leading networking conference, providing the perfect environment in which to shine a spotlight on your success.

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ITIJ is the only international publication that covers all sectors of the travel and health insurance industry and the ITIJ Awards are the only Awards that do the same. ITIJ provides a great way to highlight your efforts and success to your peers and partners and being an ITIJ Awards fi nalist or winner not only ensures your critical acclaim but positions your brand as a leader in its fi eld.

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MARKETING SHOWCASE

There is no better way to shine a spotlight on your company than receiving an industry award! We understand your business and will celebrate your success throughout the year in ITIJ. The publication – in both its print and digital formats – reports on the fi nalists and winners of the ITIJ Awards, sharing news of your achievement with over 21,000 senior decisionmakers, ensuring our community knows this year’s stand-out companies.

GLOBAL EXPOSURE

The ITIJ Awards take place at the Finale Dinner of the annual ITIC Global event. ITIC Global gathers over 900 industry leaders from around the world for fi ve days of networking. It is the only global industry event that sees all sectors in one place at one time ready to do business.

REPUTATION

Industry recognition cannot be underestimated as a real advantage when it comes to standing out in the marketplace. Remind your partners and peers of the quality of your contribution to your sector and assure new customers that pursuit of excellence is high on your company’s agenda.

CELEBRATION

Entering your company for an ITIJ Award is a great way to recognise your team’s hard work and provide a boost to staff to keep pushing for innovative solutions. Reward your team with a night to remember at the ITIJ Awards ceremony and take advantage of the glamourous occasion to really impress your clients as your guest.

WHY ENTER?

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THE CATEGORIES

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INTERNATIONAL TRAVEL & HEALTH INSURER OF THE YEAR

Open to companies who sell their own branded travel or international health insurance policies.

Entrants should demonstrate the following: • How do you meet and exceed customer expectations?• How do you defi ne the strength of your travel/health

insurance products?• How do your company’s activities help to improve

the public image of the travel international health insurance industry?

• Are you a member of any relevant industry bodies?

INTERNATIONAL ASSISTANCE COMPANY OF THE YEAR

Open to companies who offer medical and travel assistance services to travellers and/or expatriates.

Entrants should demonstrate the following:• How do you best balance the needs and expectations

of both insureds and insurers?• Do you specialise in any particular geographic area?• How do you decide what medical providers to include

in your network?• Are you a member of any relevant industry bodies?

AGGREGATOR/BROKER/AFFINITY PARTNER OF THE YEAR

Open to companies who offer a range of international travel and/or health insurance policies that are provided by insurance companies or who offer their own insurance through an affi nity partner.

Entrants should demonstrate the following:• How does your company enhance the customer

experience?• How do you ensure the products you provide meet

each customer’s needs in terms of cover?• Are you a member of any relevant industry bodies?• How do you see the use of aggregators/brokers/

affi nity partners developing in the global travel insurance sphere?

SPONSORED BY NEW FRONTIER GROUP SPONSORED BY UNITEDHEALTHCARE GLOBAL SPONSORSHIP AVAILABLE

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THE CATEGORIES

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AIR AMBULANCE COMPANY OF THE YEAR

Open to companies who own or operate their own air ambulance fi xed-wing aircraft.

Entrants should demonstrate the following:• Are you an air ambulance owner/operator (you own or

lease your own fl eet) or supplier (broker)?• How many dedicated air ambulances do you have in

your fl eet? Please give details.• Please provide further details of additional air

ambulance aircraft in your fl eet.• What are your views on accreditation for the air

ambulance industry?

COST CONTAINMENT/CLAIMS MANAGEMENT COMPANY OF THE YEAR

Open to companies who provide cost containment, medical case management and claims management services to insurance and assistance companies, as well as in-house cost containment departments within insurance/assistance companies.

Entrants should demonstrate the following:• What are some of the key challenges, globally, in

terms of containing costs for insurers; and how do you meet these challenges?

• How are you making use of technology to streamline and enhance the claims process?

• Do you practice proactive cost containment rather than simply reactive? Please give details.

• How do you ensure the best price for medical care for insureds?

MEDICAL PROVIDER OF THE YEAR

Open to companies who offer medical services; including clinics, hospitals, and medical escort services.

Entrants should demonstrate the following:• How do you approach your partnerships with

international assistance providers and insurers; and how benefi cial are such partnerships to you?

• How do you ensure good working relationships with international assistance providers and insurers?

• How do you ensure fair and reasonable pricing for international patients?

• What are your views of accreditation in the global medical provider industry?

SPONSORSHIP AVAILABLE

SPONSORED BY PASSPORTCARD

SPONSORED BY GMMI

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INDUSTRY SUPPLIER OF THE YEAR

Open to companies who provide expert services to the international travel and health insurance industry; including international funeral repatriation, ground transport, travel security assistance, legal services and fraud investigation services.

Entrants should demonstrate the following:• What are some of the key ways your business impacts

the global travel/health insurance industry?• How do you approach your partnerships with companies

in the global travel/health insurance and/or assistance industry; and how benefi cial are such partnerships to you?

• Are you a member of any relevant industry bodies?

NEW FOR 2019 INSURTECH INITIATIVE OF THE YEAR

Has your company embraced the insurtech revolution? Showcase your game-changing solutions.

Entrants should demonstrate the following:• What impact has your product/initiative had on the

travel/medical insurance/assistance industry?• How has your product or initiative improved the user

experience?• How has your product enhanced the insurer/assistance

provider experience?• How do you plan to develop your product/initiative

within this industry?

ITIJ MARKETING CAMPAIGN OF THE YEAR

The ITIJ Marketing Campaign of the Year is the only category where you must be in it to win it. This award recognises the company with the most standout marketing campaign in ITIJ over the previous 12 months. Knowing your audience and how to reach them is the order of the day. Let your creative do the talking and reach over 21,000 industry readers worldwide.

If you don’t yet advertise in ITIJ, get in touch.Email sales@itij.com

SPONSORED BYALBIN INTERNATIONAL

SPONSORSHIP AVAILABLE SPONSORSHIP AVAILABLE

THE CATEGORIES

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HOW TO ENTER

If you wish to enter your company for a 2019 ITIJ Award:Read through the category specifi c information on pages 4-6 and the judging criteria detailed below. Go to the ‘Enter’ page on the 2019 ITIJ Awards website (awards.itij.com/enter), select the category you wish to enter and complete the information requested.

WHAT YOU’LL NEED

Your details: name, email address and company name1. Company biography: add a short, 100-word company biography, which will be used to describe your company should you become a fi nalist2. Company logo in vector format (.ai/.eps/.pdf)3. Entry document: your entry should take the form of a written explanation (up to 750 words maximum) that covers how your business

has contributed to the industry in your chosen category and why you should win. See the judging criteria below and the category specifi c questions you should answer within your entry for what to include. The document should be submitted in PDF format.

Please note: while not a condition of entry, fi nalists are invited to provide a 30-second video that is played during the ITIJ Awards ceremony prior to the category winner announcement.

NOMINATE A DESERVING PARTNER COMPANY

If you wish to nominate another company (that you do not work for) then simply visit the ITIJ Awards website (awards.itij.com/enter) and provide a short explanation of why you feel the company deserves recognition in the category selected. The ITIJ team will then get in touch with the company you have nominated to formalise their entry should they wish to proceed.

ENTRY INFORMATION

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MONDAY20TH MAY

FRIDAY5TH JULY

FRIDAY19TH JULY

THURSDAY31ST OCTOBER

W/C16TH SEPTEMBER

ENTRIES OPEN

NOMINATE ANOTHER COMPANY

ENTER YOUR COMPANY

FINALISTS ANNOUNCED

WINNERS ANNOUNCED LIVE FROM ITIC GLOBAL 2019 IN MALTA

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RULES OF ENTRY

By submitting an entry, the entrant confi rms they have read and agree with the ‘Rules of entry’ and

understands these now apply:

1. Entry is completely free of charge.

2. Entrants must provide all requested criteria (see category and judging criteria) to validate their

entry submission.

3. Once a submission has been shortlisted by the Judges, the entry may not be withdrawn by

the entrant. ITIJ reserved the right to include an entrant’s company in the ITIJ Awards shortlist

of fi nalists.

4. All entries must be received by midnight UK time on Friday 19th July 2019.

5. ITIJ reserves the right to use entrants’ company logo for associated marketing of the ITIJ

Awards in print, on our websites (ITIJ.com, ITIC.co) and via email to our ITIJ Awards-related

database.

6. ITIJ reserves the right to retain company logos and biographies for subsequent publication in

relation to the ITIJ Awards.

7. The ITIJ Marketing Award is not open for entry; fi nalists are selected by our judging panel.

8. Sponsors are not permitted to enter the category they are sponsoring.

9. Please ensure that the information submitted is accurate and the correct companies/

individuals are credited as appropriate. ITIJ accepts no responsibility for any incorrectly

submitted information.

10. Any entry may be withdrawn up until Thursday 18th July 2019 upon written request to the

organisers.

11. The judges’ decisions are fi nal and no correspondence will be entered into regarding them.

12. Winners will be announced in October 2019.

13. All entries are accepted at our discretion; we reserve the right to refuse any entry for any

reason.

14. By submitting your entry, you agree that your entry and any information it contains can be

used by us for any purpose whatsoever in connection with ITIC Global and the ITIJ Awards.

15. Copyright of your entry belongs to you; however, by placing an entry into the ITIJ Awards,

you grant Voyageur Publishing & Events Ltd a worldwide royalty-free perpetual licence to

edit, publish and use your entry in any and all media (including print and online) for publicity

and news purposes relating to ITIC Global and the ITIJ Awards. Our right to publish details of

your entry includes, but is not limited to, editorial coverage and interviews in ITIJ and on our

website, and announcements at the ITIJ Awards ceremony.

16. Your entry may also involve submitting sensitive information and/or supplying your intellectual

property material. Such sensitive information should be marked up as ‘strictly in confi dence’.

We will undertake to respect all such notifi cation with regard to editorial coverage and

publicity. It is your responsibility to ensure you have the necessary permissions and consents

to provide us with the intellectual property contained in your entry and to ensure we have the

right to use your and any third-party intellectual property you provide with your entry for the

ITIJ Awards.

17. The judging process and judging panel shall be determined at our sole discretion.

18. By entering the ITIJ Awards, you do not automatically receive a ticket to attend the ITIC Global

Finale Dinner. Tickets must be purchased separately.

JUDGING CRITERIA & RULES OF ENTRYJUDGING CRITERIA

The ITIJ Awards are judged by an esteemed panel of experts from across the globe – industry veterans who really know the ins and out of travel insurance provision, who impartially consider each entry, looking for:

• Details of the company’s performance or growth over the past year

• How the company has developed• What made the past 12 months special for the

company• A mission statement that refl ects how

the company views itself within the wider marketplace

• How the company differs from its competitors, and its future aspirations

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JUDGING CRITERIA & RULES OF ENTRY

CONTACT US

AWARDS

For all enquiries regarding awards entries, please contact Denise Clements.

T: +44 (0)117 922 6600 ext 204E: Denise@voyageur.co.uk

SPONSORSHIP

For all enquiries regarding sponsorship opportunities, please contact Kirsty Diclaudio.

T: +44 (0)117 922 6600 ext 222E: Kirsty@voyageur.co.uk

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