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    ENVIRONMENTAL

    AUDIT PROTOCOL

    USER GUIDE

    Authors

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    Copyright 2003 Thomson Legal & Regulatory Limited trading asThomson CPD (Centre for Professional Development), ABN 64 058914 668, 35 Cotham Road, Kew, Vic, 3101 Australia. All rightsreserved. No part of this guide may be reproduced or utilised in anyform or by any means, electronic or mechanical, includingphotocopying, recording, or by information storage or retrievalsystem, without written permission from Thomson CPD.

    Published December 2003.

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    ABOUT THE AUTHORS

    Graham Brown

    Graham A. Brown founded Australias first full-time, independent

    environmental consultancy in 1970, following more than 10 years

    experience in the mining and petroleum exploration industries in

    Australia and internationally. He is a consultant to a number ofcommercial, industrial and government organisations and is the

    Principal of:

    Graham A. Brown and AssociatesPO Box 571

    Kotara NSW 2289

    Ph: (02) 4942 5135

    Fax: (02) 4942 5191

    Email: [email protected]

    Web site: www.grahamabrown.com.au

    Graham Brown holds a Master of Science degree from Melbourne

    University and a Bachelor of Science degree from the University of

    Western Australia. He helped develop the procedures for environmental

    impact assessment for the New South Wales and other governments in

    the early 1970s, and has contributed to the development of protocols

    for environmental auditing since the late 1980s. With over 30 years

    experience as an environmental consultant, he has carried out more

    than 500 environmental management projects in Australia and overseasfor both government and industry.

    Graham Brown is also the author of the companion books published by

    Thomson CPD, Environmental Audit Guidebook (1993), Environmental

    Awareness and Obligations An Australian Management Perspective

    (1994), Environmental Management Systems Guidebook (1996) and The

    Waste Management and Minimisation Guidebook (2001).

    ENVIRONMENTAL AUDIT PROTOCOL vii

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    He is registered as a Senior Environmental Auditor by the Register of

    Certified Auditors, Quality Society of Australasia; he is a Certified

    Professional Environmental Auditor in the USA; he has been accreditedas a Safety Auditor Environment Protection by the International

    Safety Rating Council (USA); and is accredited as a Principal

    Environmental Auditor by the UK-based Environmental Auditor

    Registration Association (EARA).

    He is a Fellow of the Australasian Institute of Mining and Metallurgy,

    and holds memberships of the Environment Institute of Australia, the

    International Association for Impact Assessment, the Environmental

    Auditing Roundtable (USA), the American Association of Petroleum

    Geologists and other professional associations.

    Robert Lenton

    Lenton Environmental

    Robert has over 30 years experience in various industries, including

    state and local government, mining, steel making, transport, heavy

    industrial engineering and private consulting. Robert has developed a

    solid foundation and practical knowledge of the workings and needs ofthese industries. He has been directly involved in the environmental

    and OHS management, and operating issues associated with these

    industries for over 25 of those years.

    Robert holds a Master of Environmental Management from the

    University of New England, a Diploma in OHS Management and is

    registered as a Senior Environmental Auditor by the Register of

    Certified Auditors, Quality Society of Australasia. In addition, Robert is

    a certified engineer as well as a qualified trainer.In recent years, Robert has been involved in many significant projects

    that have included the development of Management Systems to ISO

    14001, environmental audits of various mining and manufacturing

    activities, and the introduction of risk assessment systems into many

    management systems.

    ABOUT THE AUTHORS

    viii ENVIRONMENTAL AUDIT PROTOCOL

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    CONTENTS

    Page No

    About Environmental Audit Protocol .....................................1

    Elements ........................................................................1

    Ratings ...........................................................................3

    Step-by-step ....................................................................5

    Installations and Updates ....................................................6

    Minimum system requirements ..............................................6

    Installing Environmental Audit Protocol ....................................6

    Uninstalling Environmental Audit Protocol ................................7

    Installation Support ............................................................7

    Getting Started .................................................................7

    Registration ....................................................................8

    Impact of Not Registering or Re-registering ...............................9Warning Message ...............................................................9

    Renewals ........................................................................9

    Main Menu .....................................................................10

    New Audit .....................................................................11

    Protocol Selection ............................................................12

    Summary Information .......................................................13

    Audit Protocol Questionnaire .............................................15

    Buttons .........................................................................15

    Protocol Tree ..................................................................17

    Element and Sub-element Title and Element Scoring ..................17

    Question and Question Scoring .............................................18

    Answers ........................................................................19

    Skipping Questions ...........................................................22

    Professional Judgment and Scoring ........................................23Supplementary Questions and Answers ...................................23

    Category and Total Audit Scoring ..........................................24

    ENVIRONMENTAL AUDIT PROTOCOL ix

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    Executive Summary .........................................................25

    Conclusion ....................................................................27

    Notes ..........................................................................29

    Aid Notes .......................................................................29

    Guide Notes ...................................................................30

    Auditors Notes ................................................................30

    Recommendations ............................................................32

    Reports ........................................................................34

    Report Types ...................................................................35

    Optional Extras ...............................................................37

    Compiling a Report ...........................................................37

    Printing the Report ...........................................................39

    Exporting the Report .........................................................40

    Locking Your Audit ..........................................................41

    Existing Audits ...............................................................42

    Searching ......................................................................42

    Sorting Search Results .......................................................43

    Opening an Existing Audit ...................................................43

    Deleting an Audit .............................................................44

    Legislation ....................................................................45

    DEC 2003

    x ENVIRONMENTAL AUDIT PROTOCOL

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    ABOUT ENVIRONMENTAL

    AUDIT PROTOCOL

    Welcome to Environmental Audit Protocol.

    Environmental Audit Protocol consists of:

    1. A series of questions (grouped into elements and sub-elements)

    to be answered by the auditor.

    2. Supplementary material designed to assist with the completion

    of the audit (Guide Notes and Aid Notes).

    3. Facilities to create an Audit Report compiled using your protocol

    answers and the supplementary material.

    Elements

    Environmental Audit Protocol 1.0 is comprised of twenty (20)elements with associated sub-elements. Each element will allow theauditor to examine the organisation, facility or site being reviewed in

    detail. Each question has been categorised and rated based on the

    potential consequences to the environment and/or organisation.

    1.0 Introduction

    2.0 Environmental Policy

    3.0 Environmental Impacts

    4.0 Legal and Other Requirements

    4.1 Legal Requirements

    4.2 Other Requirements

    5.0 Environmental Action Plans

    6.0 Structure and Responsibility

    7.0 Environmental Management Program

    8.0 Training Awareness and Competence

    ENVIRONMENTAL AUDIT PROTOCOL 1

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    9.0 Communications and Complaints Management

    9.1 Communications Management

    9.2 Complaints Management

    10.0 Environmental Documentation

    11.0 Document Control

    12.0 Operational Control

    12.1 General Procedures

    12.2 Air Quality Management

    12.3 Surface Water Management

    12.4 Underground Water Management

    12.5 Traffic Management

    12.6 Noise Management

    12.7 Vibration Management

    12.8 Land Management

    12.9 Solid Waste Management

    12.10 Liquid Waste Management

    12.11 Hazardous Substances Management

    12.12 Radiation Management

    12.13 Aboveground Storage Tanks

    12.14 Underground Storage Tanks

    12.15 Energy Management

    12.16 Procurement and Purchasing

    12.17 Product Stewardship

    13.0 Environmental Emergency Preparedness and Response

    13.1 Emergency Response Procedures

    13.2 Spill Prevention and Control

    13.3 Environmental Incident and Accident Reporting

    DEC 2003

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    14.0 Monitoring and Measurement

    15.0 Due Diligence

    16.0 Environmental Records

    17.0 Environmental Audits

    18.0 Management Review

    19.0 Public Environmental Statements

    19.1 Mandatory Reporting

    19.2 Voluntary Reporting

    20.0 External Verification

    Ratings

    Category Rating Comments Examples

    Certification None This category has only been used for thecertification of the audit in Element 1.0,

    Question 1.0.1

    Desirable 5 or less Good idea, good Inclusion ofpractice, etc. An Environmental

    enhancement that Policy in a publicly

    improves the available newsletter

    organisations

    environmental

    program.

    Essential 20 System cannot Environmentalwork without it Policy

    Informative None This category has only been applied toquestions that seek information such as

    questions in Element 1.0, Questions

    1.0.2 and 1.0.3

    ISO 14001 Varies This category is applied to questionsRequirement that relate to requirements established

    by the Australian Standard AS/NZS 14001 continued

    DEC 2003

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    Category Rating Comments Examples

    Necessary 15 Supports Essential Inclusion ofcategory questions, documented

    i.e. if the environmental

    requirement is not objectives in the

    satisfied, the organisations

    environmental environmental

    program may be action plan

    compromised

    Policy 20 A requirement of Voluntary reporting

    Requirement the Environmental on environmentalor other Policy performance of the

    adopted by the organisation to

    organisation governments, the

    community, etc.

    Professional Varies up Mainly used where Evaluating theJudgment to 35 the auditor is effectiveness of

    required to various components

    evaluate the of theperformance or environmental

    other aspect of the management

    environmental program

    management

    program

    Recommended 10 If the requirement The presence ofis not satisfied, the signage on tanks or

    environmental other containmentprogram will not

    collapse without it

    Regulatory 20 Prescribed by Presence of licencesRequirement regulatory or other approvals

    requirements

    DEC 2003

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    Step-by-step

    Step 1: Answer protocol questions, providing further information asindicated, and completing Executive Summary and Conclusionas required.

    Step 2: Compile report/s with components as selected.

    Step 3: Print or export report to desired format.

    DEC 2003

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    INSTALLATIONS AND UPDATES

    Minimum system requirements

    Personal computer with Pentium or higher processor.

    64Mb of RAM (higher recommended)

    Microsoft Office 97 and above Microsoft Windows 98/NT 4.0/Me/2000/XP operating systems

    with the latest service packs.

    Hard disk with at least 100Mb free.

    CD-ROM (installation purposes only).

    Microsoft or Microsoft-compatible mouse/pointing device.

    Screen resolution of at least 800x600 pixels.

    Installing Environmental Audit Protocol

    The CD-ROM will automatically install the appropriate program and

    related files on your hard disk.

    Insert the Environmental Audit Protocol CD-ROM in your CD-ROMdrive.

    Some PC systems will automatically start the installation program. If

    the installation does not start automatically, from the Start menuselect Run and enter the following installation command:

    D:\setup.exe (where D represents the CD-ROM drive letter).

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    Uninstalling Environmental Audit Protocol

    Should Environmental Audit Protocol need to be uninstalled for anyreason, follow the steps below:

    From the Start menu select Settings then Control Panel.

    Doublelick the Add/Remove Programs icon, identify the nameEnvironmental Audit Protocol in the listing and then clickAdd/Remove to uninstall.

    Installation Support

    Thomson CPDs Customer Service Team will be pleased to assist you

    with any questions about installing or using Environmental AuditProtocol.

    Phone Free Call 1800 036 186 Monday to Friday 8.45am to 5.30pmEastern Standard Time.

    Getting Started

    Once your Environmental Audit Protocol has been installed, you areready to commence environmental auditing.

    To open Environmental Audit Protocol, from the Start menu selectPrograms | CPD Business Tools | Environmental Audit Protocol

    DEC 2003

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    REGISTRATION

    Environmental Audit Protocol is required to be registered within30 days of installation.

    A registration screen similar to the following will popup until you

    register, counting down 30 days after installation:

    To register, call Thomson CPD on Free Call 1800 036 186.

    You will need to quote the Registration Number (including hyphens)displayed on your screen along with your Customer Account Numberwhich is located on your Thomson CPD invoice or statement.

    Your Thomson CPD Customer Service Consultant will then read your

    Unlock Key to you.

    Enter the Unlock Key into the field provided and click OK.

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    You are now registered to use Environmental Audit Protocol for thenext 12 months.

    The Environmental Audit Protocol Main Menu will be displayed.

    If you have any questions, please call Thomson CPD on Free Call1800 036 186.

    Impact of Not Registering or Re-registering

    If you dont register within 30 days of installation or re-register after

    12 months, Environmental Audit Protocol will cease to function as

    expected.You will not be able to:

    Create a New Audit.

    Change an Existing Audit.

    You will be able to:

    View Existing Audits.

    Print and Export Existing Audits.If you have any questions, please call Thomson CPD on Free Call1800 036 186.

    Warning Message

    A warning message will appear 30 days before expiry to ensure you areaware of the expected expiry date.

    Renewals

    An invoice will be sent with instructions on how to renew at the

    appropriate time.

    If you have any questions, please call Thomson CPD on Free Call1800 036 186.

    DEC 2003

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    MAIN MENU

    Upon opening Environmental Audit Protocol, the following Main Menuscreen is displayed.

    New Audit: creates a new audit see page 11.

    Existing Audits: enables searching for and opening existing completedor partially completed audits see page 42.

    Help: displays Help information.

    Other Environmental Tools: displays an Adobe pdf of Thomson CPDsenvironmental catalogue.

    Copyright/Disclaimer: displays Thomson CPDs copyright anddisclaimer information.

    About Thomson CPD: displays further information about Thomson CPDand our product range.

    About the Author: displays information about the authors, GrahamBrown and Robert Lenton.

    Exit: closes Environmental Audit Protocol.

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    NEW AUDIT

    To begin a new audit, from the Main Menu click New Audit.

    The following selection screen will be displayed:

    Select your required protocol (at present there is only one protocol)

    with your mouse.

    A description of the protocol will appear in the lower field explaining

    why to use this protocol.

    With the protocol title selected, either doubleclick the protocol title or

    click OKto open the protocol.

    The Summary Information screen will be displayed.

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    Protocol Selection

    Over time, Thomson CPD will be updating existing audits and providingnew protocols to choose from.

    Environmental Audit Protocol 1.0

    This protocol provides a detailed assessment of an organisations

    environmental management processes. The protocol examines all

    components of the organisation, including planning, operational

    control, ongoing improvement programs, monitoring, emergency

    response and preparedness, incident management, and internal andexternal reporting.By completing this audit protocol, an organisation,

    through its auditors, will have a detailed understanding of its level of

    performance and compliance with environmental requirements.

    For more information about the contents of the protocol, refer

    to About Environmental Audit Protocol (see page 1).

    DEC 2003

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    SUMMARY INFORMATION

    The Summary Information screen is displayed after selection of theaudit protocol when creating a new audit or by clicking the SummaryInformation button on the Audit Protocol Questionnaire screen.

    Audit Title*: the unique identifier and title of your audit. The AuditTitle is used by the searching facility to identify and locate the audit.

    Site Address: the address of the site being audited. Press Control +Enter to begin a new line in this field.

    Site Owner: the owner of the site being audited.

    Site Occupier: the occupier of the site being audited.

    * compulsory field

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    Facility Name: the name of the facility being audited.

    Main Contact: main contact of the organisation being audited.

    Phone: telephone number of the main contact, site or organisationbeing audited.

    Fax: fax number of the main contact, site or organisation beingaudited.

    Mobile: mobile telephone number of the main contact, site ororganisation being audited.

    Other Facility Personnel: names and details of other key contacts at

    the facility being audited. Press Control + Enter to begin a new line inthis field.

    Email: email address of the main contact, site or organisation beingaudited.

    Web Site: web site URL of the site or organisation being audited.

    Audit Leader: auditor, leader or project manager of the audit. Can beused in the searching facility to locate the audit.

    Phone: telephone number of the Audit Leader.

    Fax: fax number of the Audit Leader.

    Mobile: mobile telephone number of the Audit Leader.

    Audit Team: names and details of Audit Team members. Press Control+ Enter to begin a new line in this field.

    Start Date: date the audit commenced.

    End Date: select the date the audit was completed. Can be used in thesearching facility to locate the audit.

    Report Signed By: the person signing off the audit.

    When complete, click OK to open the Audit Protocol Questionnairescreen.

    Click Cancel to return to the Main Menu.

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    AUDIT PROTOCOL

    QUESTIONNAIRE

    After clicking OKfrom the Protocol Selection screen or doubleclickingthe title from the Search for Existing Audit, the following Audit Protocol

    Questionnaire screen is displayed.

    Buttons

    Report: opens the report function enabling printing and/or exporting ofthe information entered into the audit see page 34.

    Lock: locks the audit so no changes can be made to a completed audit.An audit cannot be unlocked after it has been locked see page 41.

    The locked status can be used in the searching facility to locate the

    audit see page 43.

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    Close: saves and closes the audit, returning you to the Main Menu orSearch for Existing Audit screen.

    Summary Information: displays the Summary Information screen see page 13.

    Executive Summary: displays the Executive Summary field see page25.

    Conclusions: displays the Conclusions field see page 27.

    Auditors Notes: displays the Auditors Notes field related to thecurrent question see page 30.

    Recommendations: displays the Recommendations field related to thecurrent question see page 32.

    Aid Note: displays the Auditor Aid Note information related to thecurrent question see page 29.

    Guide Note: displays the Auditor Guide Note information related to thecurrent question see page 30.

    Help: displays Help information.

    : when dark grey, moves to the next question in the Audit ProtocolQuestionnaire.

    DEC 2003

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    Protocol Tree

    The left side of the screen displaysthe Protocol Tree.

    The Protocol Tree provides anoverview of the protocol and can

    be used as a navigational tool.

    Click the Element title to displaythe first question in that Element.

    Click the + next to an Element orSub-element title to expand the

    Element or sub-element to display

    the question numbers included.

    Click the question number to

    display that question.

    Click the next to an Element orSub-element title to collapse/

    compact the element.Vertical and horizontal scroll bars

    are provided when required to

    enable navigation.

    As you move through the protocol

    questionnaire, the protocol tree

    will highlight the current question.

    Element and Sub-element Title and Element Scoring

    This area of the screen displays the current Element number and title.

    Where required, the Sub-element title is displayed below the Element

    title.

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    Each Elements score is tracked separately and is displayed as:

    Element = X/XXX

    where

    X = the points allocated as questions in that particular element

    are answered

    XXX = the total possible score for that element. When Not Applicable

    is selected as an answer, the potential points for that question

    are subtracted from the total possible element score.

    Question and Question Scoring

    This area of the screen displays the question and its allocated scoring.Where the question is longer than the space allows, a vertical scroll bar

    appears to enable you to read the full question.

    Each Questions score is tracked separately and before the question has

    been answered, is displayed as:

    Question = 0/XX

    where

    0 = points allocated based on the answer chosen. This can range

    anywhere from 0 to 45.

    XX = the total possible score for that question. When Not Applicable

    is selected as an answer, the score for that question is

    displayed as 0/0.

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    Answers

    This area of the screen displays the answer options available for thecurrent question. Generally all questions will require an option to be

    checked, or in the case of multiple choice questions, a series of options

    to be checked.

    Typical Single Choice Answer

    To select an answer, click your mouse on the button next to the answer

    option.

    You can only choose one option, i.e. Yes or No or Not Applicable.

    This type of answer can also be displayed as checkbox options.

    To select an answer, click your mouse on the checkbox next to the most

    applicable answer option.

    You can only choose one option, None or 1% to 20% or 21% to 40%, etc.

    The option ticked will allocate points to the question, element and

    total scores. Each option is likely to have a different points value, with

    weighting to the most desirable answer.

    However, if there is a Not Applicable answer option and you select it,it will untick any other option selected.

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    Typical Multiple Choice Answer

    To select an answer, click your mouse on the checkbox next to theanswer option.

    You can choose more than one option, i.e. Legal and other

    requirements and Technological options.

    However, if there is a Not Applicable (Check this box only if no otherbox is checked) answer option and you select it, it will untick any otheroption/s selected.

    Each option ticked will allocate points to the question, element and

    total scores. Some answers allocate points evenly, while others have

    points weighted to the more important answer options.

    If the answer options are longer than the answer display area, a

    horizontal scroll bar will appear.

    Typical Text Answer

    Where presented with an empty field, the answer is expecting some

    textual information to be entered. You can either type directly into thefield (formatting not possible) or compile your answer in Microsoft Word

    including formatting (font, bold, italics, etc.) and copy and paste into

    the field. The generated report will include your formatting.

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    Typical Table Answers

    Some answers require data that is more easily collated in a table

    format.

    Type your data directly into each cell.

    Click Add to insert more rows at the bottom of the table.Note: More rows can only be inserted if there is data in all rows.

    To delete a row, select the row and press the Delete button on yourkeyboard.

    Typical Dropdown List Answers

    To select an answer for each option, click the dropdown list arrow to

    display the list and select the most applicable option.

    A vertical scroll bar will appear when required to enable access to more

    options.

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    Typical Date Answers

    Where the answer requires a date, we have provided a calendar to

    enable easier date selection.

    To access the calendar, first tick the checkbox next to the displayed

    date.

    To enter the correct date, either type your required date over the

    existing date using the numbers on your keyboard or click the dropdown

    list arrow to display the calendar and select the required date. Click

    the < and > to scroll to previous or next months.

    The date will default to the current days date.

    Skipping Questions

    Where Not Applicable is the most appropriate response to somequestions, Environmental Audit Protocol will skip to the nextapplicable question.

    For example, if you answer Not Applicable to question 12.10.11,Environmental Audit Protocol will deduct the appropriate points andwhen you click >>, will move you to the next applicable question(12.10.14).

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    If you click on the questions in between, a message similar to the

    following message will appear:

    Click OKto return to the questionnaire screen.

    Professional Judgment and Scoring

    Some questions require your professional judgment to allocate a score

    for a question.

    An answer option similar to the example above will be displayed. Using

    your professional judgment, enter the score you believe applicable.

    Some professional judgment answers provide a multiple choice answer

    below. Selecting these options doesnt allocate points to the question,

    element and total scores; they suggest areas you may wish to consider

    in your scoring and indicate which options youve considered.

    Supplementary Questions and Answers

    Some questions require further information. These questions will

    appear below the normal answer area on the screen.

    The answers required conform to the answer options discussed above.

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    Category and Total Audit Scoring

    This area of the screen displays the category allocated to the current

    question. Some questions have two categories allocated which are

    listed with a / between each category.

    The Audits Total Score is tracked separately and is displayed as:

    Total Score = X/XXXX

    where

    X = the cumulative points allocated as questions are answered

    XXXX = the total possible score for the audit. When Not Applicable

    is selected as an answer, the potential points for the audit

    are subtracted from the total possible score.

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    EXECUTIVE SUMMARY

    Click the teal Executive Summary button at the top of the AuditProtocol Questionnaire screen to display the following:

    The Executive Summary requires textual information to be entered.

    You can either type directly into the field (formatting not possible) or

    compile your answer in Microsoft Word including formatting (font, bold,

    italics, etc.) and copy (Ctrl+C) and paste (Ctrl+V) into the field. Thegenerated report will include your formatting.

    Executive Summary text applies to the whole audit and can beincluded in the Audit Report if required see page 34.

    Completing the Executive Summary is optional.

    Click Save to save any changes or your work in progress.

    When complete, click Close.

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    You will be prompted to save any changes:

    Click Yes to save and return to the Audit Protocol Questionnaire screen,No to return to the Audit Protocol Questionnaire screen without savingyour changes and Cancel to return to the Executive Summary screen.

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    CONCLUSION

    Click the teal Conclusions button at the top of the Audit ProtocolQuestionnaire screen to display the following:

    The Conclusions requires textual information to be entered.

    You can either type directly into the field (formatting not possible) or

    compile your answer in Microsoft Word including formatting (font, bold,

    italics, etc.) and copy (Ctrl+C) and paste (Ctrl+V) into the field. Thegenerated report will include your formatting.

    Conclusions text applies to the whole audit and can be included in theAudit Report if required see page 34.

    Completing the Conclusions is optional.

    Click Save to save any changes or your work in progress.

    When complete, click Close.

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    You will be prompted to save any changes:

    Click Yes to save and return to the Audit Protocol Questionnaire screen,No to return to the Audit Protocol Questionnaire screen without saving

    your changes and Cancel to return to the Conclusions screen.

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    NOTES

    Environmental Audit Protocol provides Aid Notes and Guide Notes assupplementary material designed to assist with the completion of the

    audit.

    Auditors Notes and Recommendations can also be included on aquestion-by-question basis.

    Aid Notes

    Aid Notes provide instructions on how to assess compliance with aquestion.

    To view the Aid Notes for a question, click the maroon Aid Note buttonat the top of the Audit Protocol Questionnaire screen.

    A screen similar to the following will be displayed:

    This screen can be resized to expand or contract, with EnvironmentalAudit Protocol providing vertical scroll bars when required.

    To resize, hover your mouse over the edge of the Aid Note screen until

    a double ended arrow appears, click your left mouse button and drag

    to size as required.Click Close to return to the Audit Protocol Questionnaire screen.

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    Guide Notes

    Guide Notes provide further guidance on the specifics within a questionand are provided on a question-by-question basis.

    To view the Guide Notes for a question, click the maroon Guide Notebutton at the top of the Audit Protocol Questionnaire screen.

    A screen similar to the following will be displayed:

    This screen can be resized to expand or contract, with EnvironmentalAudit Protocol providing vertical scroll bars when required.

    To resize, hover your mouse over the edge of the Guide Note screen

    until a double ended arrow appears, click your left mouse button and

    drag to size as required.

    Click Close to return to the Audit Protocol Questionnaire screen.

    Auditors NotesAuditors Notes can be added to the audit on a question-by-questionbasis.

    Use this field to record observations, document titles and locations,

    other audit evidence, etc.

    These Auditors Notes can be included or excluded from the final AuditReport see page 34.

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    To enter Auditors Notes for a question, click the teal Auditors Notesbutton at the top of the Audit Protocol Questionnaire screen.

    A screen similar to the following will be displayed:

    This screen can be resized to expand or contract, with EnvironmentalAudit Protocol providing vertical scroll bars when required.

    To resize, hover your mouse over the edge of the Auditors Notes screen

    until a double ended arrow appears, click your left mouse button and

    drag to size as required.

    You can either type directly into the field (formatting not possible) or

    compile your answer in Microsoft Word including formatting (font, bold,italics, etc.) and copy (Ctrl+C) and paste (Ctrl+V) into the field. The

    generated report will include your formatting.

    Completing Auditors Notes is optional.

    Click Save to save any changes or your work in progress.

    When complete, click Close.

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    You will be prompted to save any changes:

    Click Yes to save and return to the Audit Protocol Questionnaire screen,No to return to the Audit Protocol Questionnaire screen without savingyour changes and Cancel to return to the Auditors Notes screen.

    Recommendations

    Recommendations can be added to the audit on a question-by-questionbasis.

    Use this field to record recommendations regarding the current

    question.

    These Recommendations can be included or excluded from the final

    Audit Report see page 34.

    To enter Recommendations for a question, click the teal

    Recommendations button at the top of the Audit Protocol Questionnaire

    screen.

    A screen similar to the following will be displayed:

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    This screen can be resized to expand or contract, with EnvironmentalAudit Protocol providing vertical scroll bars when required.

    To resize, hover your mouse over the edge of the Recommendationsscreen until a double ended arrow appears, click your left mouse

    button and drag to resize as required.

    You can either type directly into the field (formatting not possible) or

    compile your answer in Microsoft Word including formatting (font, bold,

    italics, etc.) and copy (Ctrl+C) and paste (Ctrl+V) into the field. The

    generated report will include your formatting.

    Completing Recommendations is optional.

    Click Save to save any changes or your work in progress.

    When complete, click Close.

    You will be prompted to save any changes:

    Click Yes to save and return to the Audit Protocol Questionnaire screen,No to return to the Audit Protocol Questionnaire screen without savingyour changes and Cancel to return to the Recommendations screen.

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    REPORTS

    A report can be compiled at any time during an audit or when it is

    completed.

    Click the navy Report button at the top of the Audit ProtocolQuestionnaire screen to display the following:

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    Report Types

    There are five types of reports in Environmental Audit Protocol.

    Full Audit Report

    The Full Audit Report consists of:

    a title page with some information from the Summary

    Information screen (Audit Title, Site Owner, Site Occupier,

    Facility Name, Site Address, and Web Site URL).

    all element titles with total element scores. all sub-element titles with total sub-element scores.

    all questions with your answers, the allocated category and the

    total question scores.

    percentage compliant graph.

    Use this report to provide a complete audit report.

    Answered Questions OnlyThe Answered Questions Only Report consists of:

    a title page with some information from the Summary

    Information screen (Audit Title, Site Owner, Site Occupier,

    Facility Name, Site Address, and Web Site URL).

    element title of elements with completed questions with current

    total element scores.

    sub-element title of sub-elements with completed questions withcurrent total sub-element scores.

    all questions with your answers and the allocated category.

    percentage compliant graph.

    Use this report to identify which questions have been completed.

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    Unanswered Questions Only

    TheUnanswered Questions Only

    Report consists of:

    a title page with some information from the Summary

    Information screen (Audit Title, Site Owner, Site Occupier,

    Facility Name, Site Address, and Web Site URL).

    element title of elements with questions yet to be completed.

    all questions yet to be completed with answer options,

    supplementary questions and answer options where applicable,

    the allocated category and the potential score for that question.

    space for your written notes.

    percentage compliant graph.

    Use this report to identify questions yet to be completed.

    Protocol Question Report

    The Protocol Question Report consists of:

    a title page with space for information from the SummaryInformation screen (Audit Title, Site Owner, Site Occupier,

    Facility Name, Site Address, and Web Site URL).

    all element titles with total potential element scores.

    all sub-element titles with total potential sub-element scores.

    all questions with answer options, supplementary questions and

    answer options where applicable, the allocated category and the

    potential score for that question.

    space for your written notes.

    Use this report if you need to print out the questionnaire to complete

    an audit without your computer (i.e. by hand).

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    Percentage Compliant Graph

    ThePercentage Compliant Graph

    consists of:

    percentage compliant graph.

    date printed.

    Use this report to identify your compliance to the audit protocol.

    Optional Extras

    With each report, you have the option of including:

    Aid Notes see page 29.

    Guide Notes see page 30.

    Auditors Notes selecting this option will include all data entered

    into the Auditors Notes field for each question see page 30.

    Recommendations selecting this option will include all data

    entered into the Recommendations field for each question seepage 32.

    Executive Summary selecting this option will include all data

    entered into the Executive Summary field see page 25.

    Conclusion selecting this option will include all data entered

    into the Conclusions field see page 27.

    To exclude any or all of these optional extras, untick the checkbox next

    to each option.

    Compiling a Report

    After selecting the Type of Report and Optional Extras you wish to

    include, click the Print button.

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    Environmental Audit Protocol will process your request and presentyou with a screen similar to the following:

    Tree

    Toggle Group Tree button

    To close the left side window, click the Toggle Group Tree button.

    To view the left side window, click the Toggle Group Tree button again.To expand the table of contents to aid navigation, in the left side

    window, click the + next to Environmental Audit Protocol and + toexpand each element further. Doubleclick a title to display that section

    in the document window.

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    View

    Viewoptions

    Change the view percentage using the dropdown menu to select your

    preferred viewing percentage or the full page or page width options.

    Navigation

    Navigation options

    Click |< to display the first page of the compiled report.

    Click < to display the previous page of the compiled report.

    Click > to display the next page of the compiled report.

    Click >| to display the last page of the compiled report.

    Using your keyboard, enter your required page number in the field and

    press Enter to display that page of the compiled report.

    Printing the Report

    Print button

    Click the Print button to print the compiled report to your defaultprinter.

    Use the Print Range area of the print dialog box to select specific pagesto print if required.

    Change the Copies number in the print dialog box if you requiremultiple copies to be printed.

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    Exporting the Report

    Export buttonClick the Export button to export the compiled report to the any of thefollowing formats:

    Acrobat Format (PDF)

    Microsoft Excel 97-2000

    Microsoft Excel 97-2000 (Data only)

    Microsoft Word

    Rich Text Format

    Tab-separated text (not recommended)

    Text (not recommended)

    Clicking Export will display the following:

    Click the dropdown list arrow to display the list and select the most

    applicable option.

    Each export format has different option dialog boxes.

    Select applicable options and proceed through the export routine,

    naming the file and indicating the location to save the exported file.

    When the export function is complete, you will return to the Reports

    screen.Open the report in your exported format and make any changes as

    required.

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    LOCKING YOUR AUDIT

    To protect the integrity of the data entered into your audit, upon

    completion it is recommended you Lock the audit.

    Locking the audit will ensure no changes can be made to the currentdata.

    You cannot unlock a locked audit so ensure no further changes are

    required before locking.Note: locking your audit is optional.

    To lock your audit, from the top of the Audit Protocol Questionnaire

    screen, click the navy Lock button.

    You will be prompted to ensure you wish to lock the audit.

    Click Yes to lock and return to the Audit Protocol Questionnaire screen,No to return to the Audit Protocol Questionnaire screen without locking

    your audit and Help to display this help information.

    Locked audits can be deleted from the Search for Existing Audit screen

    see page 42.

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    EXISTING AUDITS

    Searching

    Environmental Audit Protocol provides a number of options to searchfor an existing audit.

    To search for and open and existing completed or partially completed

    audit, click Existing Audits on the Main Menu.

    The following screen will be displayed:

    You can use one or more search options to locate your existing audit.

    Audit Title: enter the Audit Title text from the Summary Informationscreen in the Audit Title field and click Search.

    Audit Leader: enter the Audit Leader text from the SummaryInformation screen in the Audit Leader field and click Search.

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    With the Audit Title and Audit Leader fields, you can enter part of a

    word and the search function will automatically display audits

    beginning with those letters (i.e. enter Th would return audits with the

    titles: Thomson, Thompson, Thomas, etc.)

    Locked Audits: to search for only locked audits, untick the ViewUnlocked checkbox.

    Unlocked Audits: to search for only unlocked audits, untick the ViewLocked checkbox.

    Search on End Date: to search for audits with a specific end date (asentered into the Summary Information screen), tick the checkbox next

    to Search on End Date. To enter the required date, either type yourdate over the existing date using the numbers on your keyboard or click

    the dropdown list arrow to display the calendar and select the required

    date. Click the < and > to scroll to previous or next months. The datewill default to the current days date.

    View All: to view all saved audits, click View All.

    Clear Search: click Clear Search to begin another search.

    To close this screen, click the Close button (bottom right corner of thescreen).

    Sorting Search Results

    Environmental Audit Protocol will sort audits alphabetically based onthe field you select at the top of the list.

    These fields are Audit Title, Audit Leader, Status or End Date.

    The default results display is alphabetically sorted on the Audit Title.

    Opening an Existing Audit

    To open an existing audit, either doubleclick the title of the required

    audit or highlight the title of the audit and click the Show button(bottom of the screen).

    The Audit Protocol Questionnaire screen will be displayed.

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    Deleting an Audit

    To delete an audit, first locate your existing audit using the techniquesabove.

    Then highlight the required audit title and click the Delete button(bottom left corner of the screen).

    The following warning message will appear:

    Click Yes to continue with the deletion, No to cancel.

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    LEGISLATION

    Included in the Help is a series of legislation matrices (for the

    Commonwealth and for each state and territory), detailing legislation

    and its corresponding areas of impact.

    Click the Legislation title in the left contents list to display thefollowing screen:

    Click on the link to open the relevant pdf (you must have AdobeAcrobat Reader installed on your PC).

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    Then click the legislation title (within the matrix) to take you directly

    to the source legislation on the Austlii web site .

    You must be connected to the internet to view the source legislation on

    the Austlii web site.

    Note: where there is an asterisk (*) at the end of the legislation title,there is no link available.

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