Case AnalysisEnvironmental Designs International

Environmental Designs International

• Rapidly growing “green” company• Specializes in retrofitting commercial

buildings• Primary clients- Skyscrapers• Empire State Building• 38% Savings, Annually $4.4 Million

The Issue

• Barry Carver, Project Manger/Architect• Lee Keiko, Project Coordinator• Missed a deadline for a 60-Story Chicago

Skyscraper• Changing Federal Regulations for energy

efficiency• Alerted client & agreed to an extension

deadline.

Meet Barry Carver

Case Analysis Concepts

• Define the problem• Plan the inquiry• Conduct the inquiry• Identify and evaluate

alternative solutions• Offer the best recommendation• Present conclusions

Question 1.“At the senior management level, you get hired for competence. You get fired for personality.”

In your opinion, is this statement true or false? IT DEPENDS

Question 1.How does it relate to Barry Carver and his current leadership style?

After poor performance review Barry realizes that his abrasive style must change.Motivated to utilize tools learned at an executive education course to:• Communicate More Gently• Build Consensus• More Team-OrientedBarry is attempting to move from a telling style of leadership to a selling style.

Identify the behaviors described in this case that were damaging to Barry Carver’s work relationship.• Abrupt

Personality • Verbally

Attacking• Alienating his

Peers

Question 2.

Question 2.Why would a manager

behave this way?

Emotional Stability• Stress• Criticism •Doesn’t take mistakes personally

Question 2.What negative consequences did these

behaviors have on his peers and subordinates?

Peers • Alienated• Co-workers are beginning

to find ways to work around Carver.

Subordinates • His Employees are scared

to death to do their job because of how Carver handles adversity.

These resulting implications are not only detrimental to carvers career but the organizations as a whole.• Additional resources

needed• Lack of communication • Lack of effectiveness • Animosity towards carver

creates team problems

Question 3. How realistic is it that Carver (or

anyone) can change his own leadership skills?

What kind of help might he need?

• Identify what needs to be changed & set goals

• Determine how you’ll achieve these goals• Keep going until it’s habit

Question 3.

Creating a Habit• The Cue

• The Routine• The

Reward

Question 3.

Discussion?