eops and care statewide technical assistance training holiday inn capitol plaza - sacramento...

Chancellor’s Office EOPS/CARE Program

UpdateEOPS and CARE Statewide Technical Assistance Training

Holiday Inn Capitol Plaza - SacramentoTuesday, March 3, 2015

Presenter:Kelly Gornik, EOPS/CARE Specialist [email protected] and (916) 323-4281

Written By:Cheryl Fong, Former State Coordinator of EOPS/CARE and happy retiree and Kelly Gornik

Today’s PowerPoint Wizard:Cristina Mora, CalWORKs [email protected] and (916) 445-1643

CCCCO Student Services & Special Programs Division

mailto:[email protected]


Annual Audit Findings and Categorical Budget Adjustments

New Staff: CCC Chancellor’s Office Upcoming Events in 2015 2014-15 EOPS and CARE reallocated

funds New College in 2015-16: Clovis

Community College Status of EOPS and CARE allocations

funding formulas

Topics

EOPS Full-Time Director Requirement District Match funds Counting a Student As Served EOPS-Funded Computer Equipment, Furniture, &

Travel Costs for Non-EOPS Staff to Participate in EOPS Functions

Old EOPS-funded equipment and textbooks: Disposal

EOPS Textbook services: What’s the difference between textbook lending library, book services, book rental program and book grants?

Topics

EOPS/CARE Over-and-Above Services Examples of Activities not allowed with

EOPS/CARE funds Priority registration for EOPS Students EOPS and SSSP California Dream Act

oAB 540 student eligibility for financial aid, scholarships, BOG fee waivers, and EOPS/CARE

Topics

Limitations on EOPS Student Eligibilityo 70 degree-applicable units or six semesters o Approved EOPS high unit majors

EOPS Counseling Contactso When should three mandated EOPS

counseling contacts occur?o Who provides mandated EOPS counseling

contacts?

Topics

“Categorical Apportionment Adjustments Related to Annual Audit Findings” memorandum (October 2, 2014) posted systemwide by Chancellor’s Office Fiscal Accountability Unit

Audit findings (beginning with 2012-13 audit year) that “reveal that some number of students served did not meet requirements for earned funding” will essentially result in adjustments (i.e., reductions) to program funding in subsequent fiscal years.

Per October 2, 2014 memo from Assistant Vice Chancellor Mario Rodriguez, audit adjustments from 2012-13 to be made in 2015-16 Apportionment Recalculation

Annual Audit Findings

Examples of 2012-13 audit findings that will result in audit adjustments:

EOPS Unsigned Mutual Responsibility Contract Missing Mutual Responsibility Contract Missing EOPS student educational plan Student had no documented contact with

EOPS or no active participation


Examples of 2012-13 audit findings that resulted in audit adjustments:

CARE Student not eligible at the time of

acceptance Missing student educational plan Missing application Missing Mutual Responsibility Contract


CCCCO Student Services to determine level of audit adjustments for 2012-13 findings

Allocations to be adjusted in 2015-16 as a result of findings in 2012-13 audit year

Missing EOPS and/or CARE Advisory Committee Meetings = Fiscal Adjustments (Penalties)EOPS Advisory Committee = $500CARE Advisory Committee = $250EOPS/CARE Advisory Committee = $750


Additional information will be forthcoming.

Questions regarding audit process may be addressed to Fiscal Accountability staff:◦ Tracy Britten [email protected]

(916) 323-6899Christine Atalig [email protected](916) 327-5772



Dr. Denise F. Noldon, Interim Vice Chancellor for Student Services and Special Programs Division – started January 20, 2015

EOPS/CARE Specialist (to fill behind Cheryl Fong’s December 2014 retirement) - ?

Bryan Dickason, Student Financial Assistance Programs – started January 20, 2015

New Staff at the Chancellor’s Office

Chancellor’s Office EOPS/CARE New Directors/Coordinators Training – September 2015 in Sacramento – more information to come

CCCEOPS Association Annual Fall Conference – October 20-22, 2015 in San Diego

CCCEOPSA Conference Website: http://ccceopsaconference.org/

Upcoming Events

http://ccceopsaconference.org/



To date, $40,669 in EOPS funds available to reallocate out

To date, $14,889 in CARE funds available to reallocate out

EOPS reallocated funds requests total $806,500 ($651,000 for priority #1)

43 programs for priority #1

CARE reallocated funds requests total $363,500

32 programs

EOPS and CARE Reallocated funds

Clovis Community College: Chancellor’s Office Student Services and Special Programs division will provide it with its own categorical allocations, including EOPS and CARE

New College in 2015-16

Obtain input from campus EOPS/CARE programs statewide about CCCCO reinstating the EOPS and CARE allocations funding formulas starting in 2015-16 or 2016-17

Share simulations with campus EOPS/CARE programs to help explain formulas

Status of Allocations Funding Formulas

Background: Funding formulas used through 2008-09 In 2009-10, formulas were not used because

EOPS and CARE were cut by nearly 40%; each program cut 40% from what it received prior yr,

Since 2009-10, no change in CARE appropriation; formula not used since 2009-10

With exception of 2010-11, EOPS allocations formula not used since 2009-10, per agreement with statewide EOPS/CARE constituencies

In 2013-14, EOPS partially restored by $15 million; each program increased by 23%

Status of EOPS & CARE Allocations Funding Formulas

EOPS Allocations FormulaThree elements: Base Allocation: $50,000 to each college Students Served: 90% of remaining funds allocated

based on of # of students served statewide College Effort: Remaining 10% allocated based on

“college effort” (defined as district contribution in excess of 15% minimum district contribution)

Student Cap: Beginning in 1995-96, a funded student cap was place

on # of students served/funded that was based on students served in 1993-94

Cap does not establish a ceiling or restrict # served


EOPS Allocations Formula95% Guarantee: Each fiscal year, colleges are guaranteed at

least 95% of their prior year base allocations, unless the statewide EOPS appropriation is reduced more than 5% from the prior fiscal year

Colleges that return more than 5% of their allocation after the end of the fiscal year will have their next allocation reduced on a dollar-for-dollar basis by the amount that exceeds the allowable 5%; does not affect initial allocation


CARE Allocations Formula

1. Base Allocation: $10,000 to each CARE program

2. Students Served: Remaining funds are allocated based on # of CARE students served

CARE program receives funding based on formula or 95% of prior year initial allocation, whichever is more


CARE Allocations Formula (continued)

Plus COLA (cost-of-living) if provided in budget

Plus growth funds, if provided in budget and college CARE program meets minimum enrollment growth to be eligible for these funds

Minus fiscal penalties, if any Minus other adjustments, if any


Title 5, section 56230: Each college shall employ a full-time director

Part-time director permitted only if college meets at least one of two allowed waiver criteria

Full-Time EOPS Director Requirement

1. “Small EOPS Program”: served less than 500 EOPS students and received less than $500,000 EOPS allocation in prior fiscal year

2. Full-time assistant EOPS director or coordinator assigned 100% to EOPS/CARE: administers program in absence of director and represents the director as needed; if director is less than 50% EOPS/CARE, then assistant director must be certificated;

“EOPS coordinator/counselor” meets criteria

Full-Time EOPS Director Waiver Criteria

Title 5, section 56210 “Comparable Level of Services”: requires that there be a district match for EOPS & stipulates that match is determined by two figures from two formulas:1. Average district contribution reported in

the final expenditures in the previous three fiscal years

2. 15% of the average EOPS allocation in the previous three fiscal years

Larger figure = district required match

District Required Match for EOPS

Section 56210: requires CCCCO to use formulas every fiscal year

In 2009-10, CCCCO temporarily suspended using 56210 when EOPS and CARE were cut nearly 40%

September 16, 2009 CCCCO memo authorized CCCCO to cut district required match by 40% in 2009-10

“Remain at this (reduced) level through 2012-13 or be adjusted proportionately by any decrease or increase in EOPS funds.”


2013-14 State Budget partially increased the EOPS appropriation by $15 million

District required matches increased for each college by 23% in 2014-15 to match 23% increase to EOPS allocations in 2013-14 (CCCCO delayed the increase to district required match by one fiscal year)

The district required matches should remain at the 2014-15 levels in 2015-16


Director’s EOPS/CARE Time: Must be paid by district funds (and none of the director’s time can be paid with EOPS/CARE funds)

Other “over and above” EOPS expenses in object codes 1000-7000: In general, if EOPS funds are permitted to be used, then district funds can be used for those same types of expenses and counted as district match (not include direct aid category C expenses)

Allowable District Match

Student Success and Support Programs (SSSP) Funds given to EOPS for “over and above” EOPS services (i.e. assessments, orientation, counseling/advisement, student educational plan or follow-up services)

SSSP funds cannot be used to supplant EOPS or CARE funds (e.g. SSSP funds cannot be used for specific services/activities previously paid for by EOPS/CARE)


Student Equity Funds may be used as district match for EOPS, as long as student equity guidelines, rules and policies are met

NOTE: Supplanting of EOPS/CARE funds is strictly prohibited even if college exceeds its EOPS district required match


Title 5, section 56204:

“For purposes of allocating EOPS funds, conducting audits and evaluations, an EOPS student served is a person for whom, at minimum, the EOPS program has documentation in the student’s file of an EOPS application, Education Plan, and Mutual Responsibility Contract….”

Counting a Student as Served

In addition to the three required documents, an EOPS student must also:

Be provided with an EOPS service (including but not limited to orientation, counseling, priority registration, book services, etc.) and

Attend at least one class during the term in which s/he is being counted (class can be prior to first census)

Counting a Student as Served

Student attends classes but has no active participation in EOPS during the term

Student receives EOPS services prior to the first day of the term but drops out of college before the first day of class

Student is accepted into EOPS and subsequently disqualified during the verification and/or re-evaluation of her application and therefore, ineligible for EOPS

Examples of When a Student Cannot Be Counted as Served

September 16, 2009 “Administrative Relief” memorandum is still in effect for this

No prior written approval is currently needed

Do not exceed EOPS discretionary cost limit

EOPS discretionary cost limit: per Title 5, section 56295(a), EOPS-funded expenses in object codes 4000-6000 cannot exceed 10% of the total EOPS allocation or $50,000, whichever is less

EOPS-Funded Computer Hardware and Software





EOPS-Funded Furniture





Travel Costs for Non-EOPS Staff to Participate in EOPS Functions

Disposal of Old EOPS/CARE funded equipment with monetary value:District may dispose per its rules for sale or

disposal of old equipment; any money generated goes back to EOPS/CARE; funds held in different account from state allocations

District may use outside of EOPS/CARE but remaining value must be assessed and district contribution increased in amount equal to residual value

Old EOPS/CARE Funded Equipment

Disposal Old EOPS/CARE funded equipment with monetary value (continued):

If within district policy, EOPS/CARE may sell equipment for fair market value and keep funds in separate account from allocations

Equipment shall not be given to another campus department because that move is the same as EOPS/CARE paying for non-EOPS/CARE functions


Old EOPS/CARE funded equipment with no monetary value:

Should be disposed of by district per its policy for the surplus of old equipment

EOPS may donate the equipment to a library or another organization that is willing to accept old or obsolete equipment


Disposal of Old EOPS/CARE funded textbooks with monetary value:District may dispose per its rules for sale or

disposal of old books; any money generated goes back to EOPS/CARE; funds held in different account from state allocations

District may use outside of EOPS/CARE but remaining value must be assessed and district contribution increased in amount equal to residual value

Old EOPS/CARE Funded Textbooks

Disposal of Old EOPS/CARE funded textbooks with no monetary value:

Should be disposed of by district per its policy for the surplus of old books

EOPS may donate books to a library or another organization that is willing to accept them

Old EOPS/CARE Funded Textbooks

EOPS Textbook Lending LibraryTextbooks are the property of the EOPS

program and students are required to return textbooks to EOPS

Textbooks are required in classes in students’ approved educational plan

Object code 4000, category B – discretionary cost

Types of EOPS Textbook Services

Book Service Program Non-cash assistance May or may not have completed financial aid

application process EOPS must notify campus FA office in timely manner For required textbooks/workbooks only in student’s

approved educational plan Textbooks belong to student Okay to reimburse students for textbooks Object code 7000, category B

Textbook Services

EOPS Book Rental Program (EOPS pays for the rental fee of the college book rental program)

Non-cash assistance Okay to reimburse students for rental fee May or may not have completed financial aid process EOPS must notify campus Financial Aid in a timely manner For required textbooks/workbooks only Textbooks are the property of the rental entity Student is responsible for any damages Object code 7000, category B

Textbook Services

EOPS Book Grant

Student must have determined unmet need first because this is direct aid

For required textbooks, workbooks or other related materials such as CD for language classes or DVD of prepared classroom lectures

Textbooks belong to studentObject code 7000, category C

Textbook Services

EOPS and CARE programs offer invaluable educational support, many of which are not cash-based financial assistance, but are services designed to assist low income, educationally disadvantaged students to succeed in their chosen educational goals (certificate, associate degree and transfer) with EOPS/CARE over-and-above services, such as:

EOPS/CARE Over-and-Above

Orientation Three mandated EOPS counseling contacts per

semester with content prescribed by Title 51. Education planning (interpreting assessment

results, developing multi-term education plans, reviewing EOPS mutual responsibility contract)

2. Progress monitoring/early alert and academic intervention (if needed)

3. Reviewing academic success, planning class schedules, updating education plans, providing transfer assistance

First-tier priority registration UC and CSU admission application fee waivers

If college EOPS/CARE program funds and resources are available, these services may also be offered: Tutoring Paraprofessional and peer advisement Peer support groups Classes, workshops, seminars and training to assist low

income and single parent students Assistance with transfer to four-year universities and

colleges Textbook lending library Copying services Laptop computer loan program Computer lab

Typing/word processing services End-of-year recognition programs Emergency food closets (from non-EOPS/CARE resources) Outreach activities to potential community college EOPS

students Educational grants Child care (class hours and study time) Emergency bus tickets/passes Basic auto maintenance/repair services On-campus meal services School supplies Uniforms Graduation caps and gowns Transcript fees

Application fees to public, private and out-of-state universities if fee waivers not offered

State vocational board examination and certification fees

Campus health fees Campus parking permits Fingerprinting fees for students enrolled in vocational

majors (e.g., nursing, administration of justice, child development, etc.) and clearance for access to campus child development and child care centers)

EOPS emergency loan program And more!

EOPS should serve as many students as it has funding and resources. There is no student cap!

EOPS and CARE students may be assisted by other programs for which they are eligible, but assistance given must not be duplicative or overawarded.

Students who receive CalWORKs cash aid should request that the county CalWORKs program provide WTW ancillary services for textbooks, dependent care, transportation, school supplies and uniforms so college financial aid and EOPS/CARE grants/services are used as a last resource, not first.

If program funds are unavailable, EOPS/CARE is not required to award grants. EOPS/CARE can offer non-cash supportive services only for eligible students.

Extended Leave: Including but not limited to sabbaticals, medical and administrative leaves

Why can’t EOPS/CARE pay? EOPS/CARE funds shall be used for employees who are actively employed in the program and providing “over and above” EOPS and CARE services

District pays for employee on extended leave For EOPS/CARE-funded employees on extended

leave, EOPS/CARE may pay for replacement person who will be actively working in EOPS/CARE

Examples of Activities Not Allowed With EOPS/CARE Funds

Under Disc

ussio

n

May

Be U

pdated

Shared Governance (i.e. Academic and Classified Senates), Union Activities, and Other Campus Committees

The Chancellor’s Office recognizes that serving on the Academic and classified senate and other campus committees is a local decision.

For any campus activity, including the above-listed ones, if the EOPS/CARE employee is representing and advocating for the EOPS/CARE programs, then EOPS/CARE funds are permitted to be used for that time.

Note: Updated Slide

First-tier priority enrollment is mandated only for these five groups of students:

EOPS (AB 595, Statutes of 2013) DSPS (AB 595, Statutes of 2013) CalWORKs (AB 86, Statutes of 2013) Veterans/military (SB 813, Statutes of 2011) Foster youth (AB 194, Statutes of 2011)

These five groups must be scheduled to enter first and at the same time for priority registration. No one group in first-tier may go ahead of another.

Priority Registration

Students not meeting SSSP requirements do not have enrollment priority and will register after the third-tier.

Districts are not required to apply the registration priorities during summer sessions or intersessions.

The 100 degree-applicable unit limitation does not include units for non-degree-applicable ESL or basic skills classes.

Districts may set the unit limit lower than 100 units, consider units earned from other colleges, and exempt students in high unit majors programs.

Since 1969

EOPS = student success

EOPS is an essential partner in campus-wide efforts to fully implement SSSP core services.

As it had for nearly 30 years with matriculation services and must now do with SSSP, EOPS must clearly define its role and comply with Title 5 over-and-above requirements to ensure that low income, educationally disadvantaged students continue to have access to college and receive the necessary supportive services to help them achieve their educational, career and personal goals successfully.

EOPS and SSSP

EOPS

is over, above and in addition to

Student Success!

Therefore: EOPS orientation services must be over,

above and in addition to the orientation offered by the college to all students.

EOPS counseling contacts must be over, above and in addition to the counseling offered by the college to all students.

EOPS education plans must be over, above and in addition to the plans developed by the college for all students.

Assembly Bill 130 (Cedillo) On January 1, 2012, the California Dream Act

of 2011 was enacted as a state law to provide financial aid eligibility for students who are exempt from paying nonresident tuition (i.e., AB 540 students) and meet these requirements: Attended a California high school for three or more

years (not three consecutive years) Graduated from a California high school or attained

the equivalent (i.e., earned a GED or passed the California High School Proficiency Exam)

California Dream Act

Are currently registered or enrolled at an accredited institution of higher education in California, including UC, CSU and community colleges

If undocumented, have filed an affidavit with the college or university certifying intent to file an application to legalize their immigration status when eligible In the community colleges, the confidential affidavit will

be filed with the admissions and records office on campus.

The text of AB 130 (Cedillo) is available at http://leginfo.legislature.ca.gov/faces/billNavClient.xhtml?bill_id=201120120AB130&search_keywords=

http://leginfo.legislature.ca.gov/faces/billNavClient.xhtml?bill_id=201120120AB130&search_keywords



AB 130 allows California Dream Act (AB 540) students to apply for, and if selected, receive scholarships that are derived from non-state funds and administered by UC, CSU and CCC, such as: Scholarships awarded by private donors, alumni

contributions, individual department efforts, professional associations, foundations, community organizations, charitable groups or donations from other entities.

$1,000 scholarships from the California Community Colleges Scholarship Endowment – Bernard Osher Foundation, which awards students with the most financial need and have demonstrated academic success

Students should contact the college financial aid office for scholarship information and applications.

Assembly Bill 131 (Cedillo) Since January 1, 2013, California Dream Act

students may apply for, and participate in, state-funded financial aid and student aid programs for which they are eligible, such as: Board of Governors Fee Waivers Cal Grants Chafee Grants State student aid programs, such as:

EOPS CARE College CalWORKs

The text of AB 131 is available at the California Legislative Information website http://leginfo.legislature.ca.gov/faces/billNavClient.xhtml?bill_id=201120120AB131&search_keywords=

The California Student Aid Commission developed the California Dream Act Application (or Dream App) that is available online at www.csac.ca.gov

Financial aid information and applications for students and families is available in English and Spanish at www.csac.ca.gov and www.icanaffordcollege.com websites.




http://www.csac.ca.gov/

http://www.csac.ca.gov/

http://www.icanaffordcollege.com/

Students with SSN will be directed to file a FAFSA, because they may apply for federal, state and other financial aid.

Undocumented students should submit the Dream App, not the FAFSA, to determine their eligibility for state-funded financial aid

Students are not required, but should be strongly encouraged to file the Dream App, because state-funded grants and financial aid are available to help pay for their cost of education, if they meet income eligibility criteria.

Helpful information is also available in CSAC’s California Dream Act FAQs at this website http://www.csac.ca.gov/pubs/forms/grnt_frm/cal_grant_dream_act_faqs.pdf

Students with questions about how the California Dream Act may affect their immigration status are advised to consult with an immigration attorney.

http://www.csac.ca.gov/pubs/forms/grnt_frm/cal_grant_dream_act_faqs.pdf



Eligibility for Board of Governors Fee Waivers: Dream Act/AB 540 students are eligible to apply for

and, if they meet the income criteria, receive the BOG fee waiver.

All community college students submit the same BOG fee waiver application form Campus admissions and records office must verify that

students meet requirements for either California residency or California Dream Act/AB 540 status

If undocumented, students must file an affidavit with the college certifying their intent to file an application to legalize their immigration status when eligible. In the community colleges, the affidavit is filed with admissions and records office on campus.

Eligibility for EOPS: Students are eligible for grants, services and

work/study offered by EOPS, if they meet program requirements and EOPS funding/resources are available. Dream Act students must submit confidential AB 540

affidavit to college admissions and records office Apply for Board of Governors fee waiver and are

strongly encouraged to submit Dream App to CSAC Meet EOPS income eligibility requirements Meet EOPS educational disadvantage requirements

Eligibility for CARE: Students are eligible for grants and services offered

by CARE, if they meet program requirements and CARE funding/resources are available.

Students must meet EOPS income eligibility and educational disadvantage requirements (see EOPS eligibility information)

Meet CARE eligibility requirements Currently receive CalWORKs cash aid either for

themselves and/or dependent children to be eligible for CARE (at time of acceptance only, the student’s youngest child must be under age 14)

EOPS and CARE should process applications and determine eligibility for all new students in the same manner.

1. Admissions and Records: verification of California residency or California Dream Act/AB 540 status

2. Financial Aid: determination of student eligibility for BOGFW-A and BOGFW-B; also BOGFW-C with zero EFC (EOPS income eligibility requirement)

3. EOPS: determination of EOPS eligibility based upon educational disadvantage as defined by Title 5

AB 130 and AB 131 do not limit the number of AB 540 students who can be accepted and participate in EOPS and CARE. EOPS and CARE should serve as many program-eligible students as the programs can accommodate.

EOPS and CARE should process applications in the order of when student applications are completed/submitted and when students have been determined eligible to be accepted into the programs.

AB 130 and AB 131 also do not restrict access or limit supportive services to California Dream Act students. EOPS and CARE over-and-above supportive services should be provided equitably to all program-eligible students as funding will accommodate.

70 Units or 6 Terms Limitation Title 5, section 56226 states: “A student who has met eligibility requirements and who participates without term-to-term interruption, shall continue to be eligible until the student: (a) has completed 70 degree applicable credit units…or has completed six semester terms or nine quarter terms of enrollment. Time spent by the student enrolled in remedial courses, including remedial level ESL courses, shall not be included when computing the requirements of this sub-section.

Limitations on EOPS Student Eligibility

Section 56226 continues: The EOPS director may waive this limitation only in

cases where students are enrolled in programs which require more than 70 units, or which require prerequisites that would exceed the limitations.”

The EOPS director may also exit a student from EOPS, because the student: (b) “has failed to meet the terms, conditions, and follow-up provisions of the student Education Plan and/or the EOPS mutual responsibility contract.”

Title 5 section 56226(a) does not say completed 70 degree-applicable units or six semester terms “whichever comes first.”

Therefore, each college EOPS program may determine either 70 degree-applicable units or six consecutive primary semester terms as the limitation for EOPS student eligibility.

The policy must be: o approved by the EOPS advisory committeeo written and posted as official campus EOPS policy and o applied in a consistent manner to all EOPS students

In accordance with section 56226, each college EOPS mutual responsibility contract should clearly cite the reasons (e.g., Title 5 section 56226(a) or (b) or other reason) for dismissing or exiting students from EOPS.

EOPS Students Enrolled in High Unit Majors Students who are enrolled in approved high unit

academic and vocational majors and in good academic standing may continue to be EOPS-eligible until they complete their major requirements.

Continuing EOPS eligibility for students enrolled in high unit majors is allowable, but not required. The campus EOPS program has the option of electing to comply with the 70 degree-applicable unit limitation.

Currently, there are 56 academic and vocational majors that exceed the EOPS 70 degree-applicable unit limitation and are approved as high unit majors by the Chancellor’s Office.

TOP codes of approved high unit academic and vocational majors can be found on the EOPS webpage http://extranet.cccco.edu/Divisions/StudentServices/EOPS/MISDataReporting.aspx

http://extranet.cccco.edu/Divisions/StudentServices/EOPS/MISDataReporting.aspx

http://extranet.cccco.edu/Divisions/StudentServices/EOPS/MISDataReporting.aspx

Check the TOP codes list for approved majors. Most approved high unit majors fall within these broad categories:

mathematics, science and engineering information technology and computer sciences business administration / business management allied health occupations nursing liberal arts (teaching) cosmetology and barbering nutrition, foods and culinary arts.

If a program TOP code does not appear on the approved list, contact the Chancellor’s Office to review whether the program qualifies as a high unit major for EOPS.

Must the EOPS orientation and each of the three mandated EOPS counseling contacts take place during the academic term? The Chancellor’s Office will permit the

orientation and the first mandated EOPS counseling contact to occur within a reasonable time prior to the first day of the academic term in which a new student is accepted by EOPS.

EOPS Counseling Contacts

The second mandated EOPS counseling contact must occur at an appropriate interval during the academic term to allow an EOPS counselor to offer timely advice, assistance and intervention, if needed, to address a student’s academic performance.

The third mandated EOPS counseling contact should occur prior to the end of the academic term or, if needed, soon after the last day of the term. (Reference: EOPS/CARE FAQ #E-38)

Who provides the mandated EOPS counseling contacts? Certificated EOPS counselors who fulfill the

minimum qualifications delineated in Title 5, section 56264 must provide the mandated EOPS counseling contacts.

Is it possible for an academic advisor, paraprofessional or graduate student/counseling intern to provide the mandated EOPS counseling services? Non-certificated academic advisors or

paraprofessionals may offer academic advisement to EOPS/CARE students and assist EOPS counselors, but only under the direct supervision of EOPS certificated counselors.

Pages 34-35 of the “EOPS Implementing Guidelines” describe the role of peer advisors and paraprofessionals: “Peer advisors and paraprofessionals may provide follow-up contacts and preliminary progress checks to eligible EOPS students along with informal advising.” For example, a graduate student or intern may assist an EOPS counselor in monitoring academic progress and may suggest appropriate intervention strategies, but the EOPS director or EOPS counselor is required to review the intern’s work and officially approve the intervention recommendations.

The supervision of the graduate student or intern’s work is especially important, because s/he is fulfilling a requirement for completion of the Master’s program and has not fulfilled the minimum qualifications for EOPS counselor. (Reference: EOPS/CARE FAQ #S-4)

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Documents

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