eoyang fit over fidelity 2013

1© 2012. HSD Institute. Use with permission.

Adaptive Action Conversations

Conversation 4:Implementation: Fit over Fidelity

Glenda EoyangRoyce Holladay

Human Systems Dynamics Instituteadaptiveaction.org

hsdinstitute.orgwiki.hsdinstitute.org



18 Oct11:00 – 12:00 CDT

Adaptability: Don't Just React – RESPOND

6 Nov11:00 – 12:00 CST

Leadership Capacity: See, Understand, Influence

6 Dec11:00 – 12:00 CST

Virtual Open House and Holiday Celebration

10 Jan11:00 – 12:00 CST

Implementation: Choose Fit over Fidelity

7 Feb11:00 – 12:00 CST

Personnel Supervision: Engage to Manage

14 Mar 11:00 – 12:00 CST

HSD Institute Annual Meeting


Today We Will

Explore Implementation Challenges

Define “FIT”CAS, Adaptive Action

Learn Adaptive Implementation

Explore Options for Action


The Implementation Challenges

Global meets Local meets GlobalEvidence-based practice is proven to workEvery environment is differentWe can blueprint perfection, but we cannot build itOur systems are open to the unexpectedPeople doing the work know what worksChange is certain, but rate is unknowable


A collection of individual agents who have the freedom to act in unpredictable ways, and whose actions are interconnected such that they produce system-wide patterns.

What is FIT?Complex Adaptive System

Agents interact


What is FIT?Complex Adaptive System

Agents interact

Those system-wide patterns, in turn, influence the behaviors of the agents

System-wide patterns emerge


How to FIT?Adaptive Action

What?

AdaptiveAction

So what does it mean?

Now what will we do?


Adaptive Implementation

Am

big

uou

sV

ery

Cle

ar

Goal

Adapted from Dennis Cheesebrow’s Change Maturity Model

Voices from the Field (HSD Press. 2003)



ManyFew

Am

big

uou

sV

ery

Cle

ar

Options for Action

Goal



ManyFew

Am

big

uou

sV

ery

Cle

ar

Options for Action

Goal

Explore



ManyFew

Am

big

uou

sV

ery

Cle

ar

Options for Action

Goal

Explore

Plan



ManyFew

Am

big

uou

sV

ery

Cle

ar

Options for Action

Goal

Explore

Plan

Adapt



ManyFew

Am

big

uou

sV

ery

Cle

ar

Options for Action

Goal

Explore

Plan

Adapt

Maintain



ManyFew

Am

big

uou

sV

ery

Cle

ar

Options for Action

Goal

Explore

Plan

Adapt

Maintain

What needs to leave the system?


Adaptive Implementation Tips and Traps

Turn judgment into curiosityExpect to be surprisedTrack multiple projects on same landscapeConsider benefits of moving up up and outStretch and fold timeShift measures over timeUse adaptive planning


More resources

BooksFacilitating Organization Change (Olson & Eoyang)Coping with Chaos (Eoyang)Patterns (Holladay & Quade)Adaptive Action (Eoyang & Holladay)

Webadaptiveaction.org & hsdinstitute.orgWiki.hsdinstitute.orgHsdcommunity.ning.com#hsd #adaptact @glendaeoyang @rjholladay

Out in April 2013

Preorder NOW


Even More Resources

TrainingWebinarsHSDP Certification Custom ClassesOpen classes• Tasters• Agent training• Short courses

Adaptive Action Labs


What will you do?

Adaptive Action is ACTION!How will you used what you learned today:

Assess current projectsRevisit current project plansDefine “FIT” for your org/projectsImprove your capacity to:• Explore• Plan• Adapt• Maintain



18 Oct11:00 – 12:00 CDT

Adaptability: Don't Just React – RESPOND

6 Nov11:00 – 12:00 CST

Leadership Capacity: See, Understand, Influence

6 Dec11:00 – 12:00 CST

Virtual Open House and Holiday Celebration

10 Jan11:00 – 12:00 CST

Implementation: Choose Fit over Fidelity

7 Feb11:00 – 12:00 CST

Personnel Supervision: Engage to Manage

14 Mar 11:00 – 12:00 CST

HSD Institute Annual Meeting

eoyang fit over fidelity 2013

Documents