epayments / canteen management solutions
DESCRIPTION
ePayments / Canteen Management Solutions provides a cashless method to your canteen or counter which enhances Cost, Control, Security, Speed, Reliability and Catering Revenue.TRANSCRIPT
Cashless Payment SystemsAndCanteen ManagementSolutions
What is the Business Case for Cashless?
One or more of the following points would normally apply for a potential customer to start building a business case for cashless
• Costs – Cash costs money, typically 5-8%, so no cash counting, handling or banking charges
• Control – Of subsidy, variable tariffs or free issue in catering and vending
• Security - Of catering funds, reduces cash ‘Shrinkage’ that’s the takings that don’t actually get banked
• Speed - Reduce transaction times and queues – Typical 5 seconds per transaction, fewer Till points, less
hardware and fewer catering staff – cashless transactions are 3 to 4 times quicker than cash and 6-8 times
quicker than Credit/ Debit cards
• Catering Revenue - Average spend increases, total revenue increases
• Reliability - 80% of vending machine downtime is related to faults with coin mechanisms
• Vending Revenue – expect to increase up to 30% in vending sales, impulse sales, availability & pricing
control
• Maintenance Costs - Fewer maintenance calls = reduced maintenance cost
Coca Cola budget for the cash in vending machines to cost them 8% of the total spend - in transportation and
banking costs and shrinkage
What are the Benefits? - For the Client
• Reduce the cost of providing the catering service, catering always has a cost,
even with zero subsidy contracts so cashless systems cut the overhead costs
for clients
• Close control/ targeting of free-vend / subsidy, only provide benefits for the
people you want to receive it
• Maximise use of the catering facilities (fixed overheads) and generate loyalty
• Streamline internal charging/ cross charging for Hospitality
• Capability to fully integrate with other employed card applications
• Management Information allows the Client to audit the Caterer and Vending
Operator at a higher level
• Multi application cards add value to the client and customer alike, if there is
money on a card behaviour changes because the cardholders value their
card more
What are the Benefits - For Cardholders • It provides them with access to subsidised catering and vending
• It’s quicker, maximised break times (reduced queues)
• No more searching for change, you always have ‘loose change’ only it’s
on a card
• Loyalty can be rewarded through promotions
• Discounts and rewards can easily be added for individuals and groups
• Cardholder have more confidence as individual card transactions are logged
so that in the event of loss or damage, a new card can be issued without loss
of value to the user.
• If the customer (cardholder) gets no benefit from the card they won’t use it,
the only choice left is to give them no choice!
Cashless Systems only work well when the user (customer) gets some
benefit from using it
What are the Benefits - For the Caterer
• Increased efficiencies
– No cash floats to manage, no cash counting
– Speed, fewer till points
– Positive cash flow – The Pot!
– Secure the funds at the point of loading
– Reduced labour cost
– Reduction in cost of dealing with cash (cash office, transportation or banking)
– It’s more hygienic not handling cash
• Increase sales - impulse purchases
– Encourages on site spending, loyalty
• Analysis - Cash is anonymous
– Detailed transaction logging CRM data enables you to target your customers
Cashless Vending – A Simple Business CaseBusiness Case - Capping Cost of Free Vend
Number Free Vends Qty Annual Cost/ Cup Annual Cost Number Cost of Cashless
Employees 1,000 6 1,440,000 0.12 £172,800Vending Machines 10 £6,500
Capped 1,000 4 960,000 0.12 £115,200 Annual Maintenance £975Annual Cost Saving £57,600 Annual Cost 5 years £2,275
Recurring Annual Saving £55,325
Business Case - Add Paid for Cashless Vending
Number Vends Qty Annual Cost/ Cup Annual Cost Number Cost of CashlessEmployees Free Vend 1,000 6 1,440,000 0.12 £172,800Employees New Free Vend 1,000 4 960,000 0.12 £115,200
Vending Machines 10 £6,500
Employees Paid Vend 1,000 1 240,000 0.15 £7,200 Loaders 2 £6,800
Annual Maintenance £1,995Annual Cost Saving £64,800 Annual Cost 5 years £3,295
Recurring Annual Saving £61,505
So how do we sell a Cashless System?
• It’s still a system, like an access control system is a system, is it not?
• Or is it a system, like the banking system is a system?
• It has a database holding ‘data’.............
• Is the ‘data’ just data, or is there more to it than that?
• To the caterer or the client it’s their own banking system, with it’s own currency
• It’s the way they receive their revenue
• When it works as it should it increases their competitiveness and adds to their bottom line.
• When it causes problems they lose money and profit and we lose our customers
Do you have requirement of ePayments / Canteen Management solutions
Phone: +971-4-25 25 325Fax: +971-4-25 25 645
Email: [email protected]: www.dfs.ae