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EPFL – October 13 th 2016 Frédérique de WARESQUIEL Project Manager – Connected Technology [email protected]

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Page 1: EPFL October 13 Frédérique de WARESQUIEL frederique.dewaresquiel@tagheuer · 2019-01-22 · TAG Heuer 1985 1999 Link bracelet, an avant-gardist design TAG Heuer becomes part of

EPFL – October 13th 2016 Frédérique de WARESQUIEL

Project Manager – Connected Technology [email protected]

Page 2: EPFL October 13 Frédérique de WARESQUIEL frederique.dewaresquiel@tagheuer · 2019-01-22 · TAG Heuer 1985 1999 Link bracelet, an avant-gardist design TAG Heuer becomes part of

1. PRESENTATION OF TAG HEUER

2. SMART WATCH MARKET AND POSITIONING

3. TAG HEUER STRATEGY

4. PRODUCT PRESENTATION

5. INNOVATIONS COMPARED TO COMPETITION

6. MAIN CHALLENGES

7. HOW THE CONNECTED SUPPORTS THE BRAND

8. FUTURE

A G E N DA

Page 3: EPFL October 13 Frédérique de WARESQUIEL frederique.dewaresquiel@tagheuer · 2019-01-22 · TAG Heuer 1985 1999 Link bracelet, an avant-gardist design TAG Heuer becomes part of

Swiss company created in 1860 by Edouard Heuer Part of LVMH group since 1999 1200 employees 4500 retail stores

Activities Watchmaking Professional timekeeping

Positioning “Swiss Avant-garde since 1860” Core business: affordable luxury

with a focus on sports

1 . TA G H E U E R – K E Y F E AT U R E S

Page 4: EPFL October 13 Frédérique de WARESQUIEL frederique.dewaresquiel@tagheuer · 2019-01-22 · TAG Heuer 1985 1999 Link bracelet, an avant-gardist design TAG Heuer becomes part of

Invention of the Mikrograph

1st stopwatch accurate to 1/100th of a second

Creation of Heuer manufacture

Invention of the Oscillating Pinion

Invention of the Time of Trip

1st dashboard

1962

1 . TA G H E U E R – S W I S S AVA N T - G A R D E S I N C E 1 8 6 0

1860

1887

1911

1916 1st Swiss watchmaker in spaceon the wrist of John Glenn

Page 5: EPFL October 13 Frédérique de WARESQUIEL frederique.dewaresquiel@tagheuer · 2019-01-22 · TAG Heuer 1985 1999 Link bracelet, an avant-gardist design TAG Heuer becomes part of

1 . TA G H E U E R – S W I S S AVA N T - G A R D E S I N C E 1 8 6 0

Carrera, a chronograph

specially designed for motor racing

1963

1970

1st automatic movement in the 1st blue squared

chronograph

1st wrist chronograph with a

digital and analogical display, accurate to 1/100th

of a second

1977

Heuer becomesTAG Heuer

1985

1999

Link bracelet, an avant-gardistdesign

TAG Heuer becomes part of the LVMH luxury group

Page 6: EPFL October 13 Frédérique de WARESQUIEL frederique.dewaresquiel@tagheuer · 2019-01-22 · TAG Heuer 1985 1999 Link bracelet, an avant-gardist design TAG Heuer becomes part of

1 . TA G H E U E R – S W I S S AVA N T - G A R D E S I N C E 1 8 6 0

Monaco V4, 1st movement driven by belts

2004

2012

Aiguille d’or Award for the Mikrogirder,

precise to 5/10 000th

of a second

MikroPendulum, 1st double tourbillon

chronograph accurate to 1/100th

of a second

Heuer 01 with an in-house movement

2015

20152012

TAG Heuer Connected1st smart watch in collaboration

with Intel and Google

Page 7: EPFL October 13 Frédérique de WARESQUIEL frederique.dewaresquiel@tagheuer · 2019-01-22 · TAG Heuer 1985 1999 Link bracelet, an avant-gardist design TAG Heuer becomes part of

1 . TA G H E U E R – S W I S S K N OW - H OW

CHEVENEZ – Manufacture Movement factory

LA CHAUX-DE-FONDS International HQEncasing, strap attaching, Customer service & quality control

CORNOL – Manufacture Case factory

TRAMELAN – ArtecadDial factory

Page 8: EPFL October 13 Frédérique de WARESQUIEL frederique.dewaresquiel@tagheuer · 2019-01-22 · TAG Heuer 1985 1999 Link bracelet, an avant-gardist design TAG Heuer becomes part of

1 . TA G H E U E R – C O M M U N I C AT I O N

MOTOR RACING

SPORTS WITH RECENT FOCUS ON SOCCER

ARTS &LIFESTYLE

Page 9: EPFL October 13 Frédérique de WARESQUIEL frederique.dewaresquiel@tagheuer · 2019-01-22 · TAG Heuer 1985 1999 Link bracelet, an avant-gardist design TAG Heuer becomes part of

2 . S M A R T WATC H M A R K E T A N D P O S I T I O N I N GCONNECTED

DEVICES

TRADITIONAL WATCHESSPORTS

Focus on technology and applications

Focus on sports-related infoTraditional watches with a little touch of intelligence

+ : huge variety of apps- : massmarket design

+ : great quality and design- : no full OS / limited SW

+ : social community platforms- : limited functions,

big massmarket competition

Try to look like classical luxury

watches

Slightly evolve intotechnology

Have more and more connected features

Page 10: EPFL October 13 Frédérique de WARESQUIEL frederique.dewaresquiel@tagheuer · 2019-01-22 · TAG Heuer 1985 1999 Link bracelet, an avant-gardist design TAG Heuer becomes part of

DEVELOP A FULLY CONNECTED WATCH WITH BEST OF TECHNOLOGY Open OS Huge variety of apps Performing and reliable hardware

LUXURY PRODUCT High-end materials with perfect finishings Design linked to our heritage Customization of software

REMAIN A WATCH Time always on

3 . TA G H E U E R S T R AT E GY

Page 11: EPFL October 13 Frédérique de WARESQUIEL frederique.dewaresquiel@tagheuer · 2019-01-22 · TAG Heuer 1985 1999 Link bracelet, an avant-gardist design TAG Heuer becomes part of

+ +

4 . P R O D U C T P R E S E N TAT I O N 1 / 5

Page 12: EPFL October 13 Frédérique de WARESQUIEL frederique.dewaresquiel@tagheuer · 2019-01-22 · TAG Heuer 1985 1999 Link bracelet, an avant-gardist design TAG Heuer becomes part of

4 . P R O D U C T P R E S E N TAT I O N 2 / 5

Page 13: EPFL October 13 Frédérique de WARESQUIEL frederique.dewaresquiel@tagheuer · 2019-01-22 · TAG Heuer 1985 1999 Link bracelet, an avant-gardist design TAG Heuer becomes part of

TITANIUM SINGLE PUSH-BUTTON

CASEDIAMETER: 46 MM

THICKNESS: 12.8 MMIP67 SPLASH-PROOF RESISTANT(WATERPROOF UP TO 1 METER

FOR 30 MIN)

TITANIUM BEZEL

TITANIUM CASE

TITANIUM LUGS

Ultra-light product thanks to titanium: only 52 grams for the case

4 . P R O D U C T P R E S E N TAT I O N 3 / 5

Page 14: EPFL October 13 Frédérique de WARESQUIEL frederique.dewaresquiel@tagheuer · 2019-01-22 · TAG Heuer 1985 1999 Link bracelet, an avant-gardist design TAG Heuer becomes part of

MICROPHONE

VULCANIZED RUBBER STRAP

GRADE 2 TITANIUM BUCKLE

7 colors of rubber straps: GREEN, BLUE, ORANGE, RED, WHITE, BLACK, YELLOW2 colors of calfskin straps: BROWN, GREY

Titanium strap

LIGHT SANDBLASTED BLACK TITANIUM CARBIDE COATED TITANIUM RING

CONDUCTIVE CHARGING PINS

4 . P R O D U C T P R E S E N TAT I O N 4 / 5

PRICE : 1490 CHF

Page 15: EPFL October 13 Frédérique de WARESQUIEL frederique.dewaresquiel@tagheuer · 2019-01-22 · TAG Heuer 1985 1999 Link bracelet, an avant-gardist design TAG Heuer becomes part of

ROSE GOLD VERSIONWEIGHT OF CASE: 80G INCLUDING 40G ROSE GOLD

4 . P R O D U C T P R E S E N TAT I O N 5 / 5

Page 16: EPFL October 13 Frédérique de WARESQUIEL frederique.dewaresquiel@tagheuer · 2019-01-22 · TAG Heuer 1985 1999 Link bracelet, an avant-gardist design TAG Heuer becomes part of

INSPIRED BY THE TAG HEUER CARRERA COLLECTION : CHRONOGRAPH 3-HANDS GMT FUNCTIONS

BLACK, WHITE AND BLUE COLORS.

WATCHMAKING WATCH FACES

5 . I N N OVAT I O N S – S O F T WA R E 1 / 3

Page 17: EPFL October 13 Frédérique de WARESQUIEL frederique.dewaresquiel@tagheuer · 2019-01-22 · TAG Heuer 1985 1999 Link bracelet, an avant-gardist design TAG Heuer becomes part of

5 . I N N OVAT I O N S – S O F T WA R E 2 / 3

CREATED BY TAG HEUER

REFERENCE TO OUR TIMEKEEPING ACTIVITY Timer Alarm Stopwatch

TIMEKEEPING STAND-ALONE APPS

Page 18: EPFL October 13 Frédérique de WARESQUIEL frederique.dewaresquiel@tagheuer · 2019-01-22 · TAG Heuer 1985 1999 Link bracelet, an avant-gardist design TAG Heuer becomes part of

INTERACTIVE COUNTERS = “ COMPLICATIONS ”

EXCLUSIVE TO TAG HEUER

CHRONOGRAPH‘S COUNTERS DISPLAY RELEVANT INFO ON A THEME Motoracing Hiking Golf Fitness Time keeping

GREAT INNOVATION: STILL LOOKS LIKE A TRADITIONAL MECHANICAL WATCH WHILE DISPLAYING CONNECTED INFO

Timekeeping Viewranger Google Fit Bundesliga

5 . I N N OVAT I O N S – S O F T WA R E 3 / 3

Page 19: EPFL October 13 Frédérique de WARESQUIEL frederique.dewaresquiel@tagheuer · 2019-01-22 · TAG Heuer 1985 1999 Link bracelet, an avant-gardist design TAG Heuer becomes part of

5 . I N N OVAT I O N S – M E C H A N I C A L T R A D E - I N

2 YEARS OF WARRANTY Most electronics companies offer 1 year

EXCHANGE POLICY AFTER 2 YEARS: MECHANICAL TRADE-IN After 2 years, clients can upgrade their watch for 1’490 CHF

to a special edition Carrera

Page 20: EPFL October 13 Frédérique de WARESQUIEL frederique.dewaresquiel@tagheuer · 2019-01-22 · TAG Heuer 1985 1999 Link bracelet, an avant-gardist design TAG Heuer becomes part of

6 . M A I N C H A L L E N G E S

Very tight schedule 1st discussions with Intel and Google: 06/2014

Only 2 people working on the project! Desired features and design locked: 03/2015

Team headcount : 4 people Announcement at Basel Fair: 03/2015 Launch in NYC: 11/2015

Deal with totally new product development processes and with SW/HW giants

Keep confidentiality, even internally small dedicated team, quite isolated created frustration within TAG Heuer but easier to move forward rapidly

How to evaluate the right volume ?

Others Legal issues: contracts, instructions, … Connected displays Contents for online training of our agents Tool for online support: creation + management …

Page 21: EPFL October 13 Frédérique de WARESQUIEL frederique.dewaresquiel@tagheuer · 2019-01-22 · TAG Heuer 1985 1999 Link bracelet, an avant-gardist design TAG Heuer becomes part of

AMBASSADORS WATCH FACES CREATE BRAND ANIMATION

7 . H OW T H E C O N N E C T E D S U P P O R T S T H E B R A N D

Page 22: EPFL October 13 Frédérique de WARESQUIEL frederique.dewaresquiel@tagheuer · 2019-01-22 · TAG Heuer 1985 1999 Link bracelet, an avant-gardist design TAG Heuer becomes part of

EXCLUSIVE TAG HEUER WATCHFACES FOR OURPARTNERED EVENTS

ex: Indy 500 motor race, Panamericana race

PARTNERED EVENTS

7 . H OW T H E C O N N E C T E D S U P P O R T S T H E B R A N D

Page 23: EPFL October 13 Frédérique de WARESQUIEL frederique.dewaresquiel@tagheuer · 2019-01-22 · TAG Heuer 1985 1999 Link bracelet, an avant-gardist design TAG Heuer becomes part of

REFEREE WATCH FOR PREMIER LEAGUE Specific watch created for our partnership with Premier League Only for referees Specific referee app

7 . H OW T H E C O N N E C T E D S U P P O R T S T H E B R A N D

Page 24: EPFL October 13 Frédérique de WARESQUIEL frederique.dewaresquiel@tagheuer · 2019-01-22 · TAG Heuer 1985 1999 Link bracelet, an avant-gardist design TAG Heuer becomes part of

8 . F U T U R E

SUCCESS IS REVOLUTIONIZING THE BRAND Additional business New skill to integrate, develop expertise within TAG Heuer New manufacturing resources

WORK ON NEW GENERATIONS OF CONNECTED WITH More and more TAG Heuer watchfaces New sensors Better independence from the phone Miniaturization