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COMPANY PROFILE

Epicor Software was founded in 1984 and the company is headquartered in California, USA.

The company became public in 1992 and is traded on the world's leading stock exchanges

under the name EPIC. The company's revenue in the financial year-ended in 2005 was $290

million. Epicor is the global leader in the mid-market serving over 20,000 customers in over 140

countries with software solutions that support over 30 languages. With more than 20 years of

operating history and innovation, Epicor delivers comprehensive enterprise software solutions

with a sophistication and maturity that competes with tier-one vendors but at a fraction of the

cost. Epicor is dedicated to providing integrated enterprise resource planning (FRP), customer

relationship management (CRNI), financial management, production management, sales

management, planning and scheduling management, product data management (PDM),

customer service management (CSM), and supply chain management (SCIVI) software

solutions to companies around the world. Employing innovative service-oriented architecture

(SOA) and Web services technology, Epicor develops end-to-end, industry-specific solutions for

manufacturing, distribution, retail, services, and hospitality that enable companies to

immediately drive efficiency throughout their business operations and build competitiveadvantage. With the scalability and flexibility to support long-term growth, Epicor's solutions are

complemented by a full range of services, providing a single point of accountability to promote a

rapid return on investment and low total cost of ownership.

ENTERPRISE SOLUTIONS

Epicor Enterprise is a comprehensive end-to-end suite of proven industry-spec solutions for the

global mid-market enterprise. From CRA1 and professional services automation to financial and

supply chain management, Epicor provides adaptable and agile solutions for real-time

enterprises. Epicor solutions are complemented by a full range of services, providing a single

point of accountability promoting rapid return on investment and low total cost of ownership. Themain modules of the Enterprise Solutions Suite are Finance and Accounting, Payroll and HR,

Supply Chain Management, SRM, CRM, Enterprise Information Portals, Business Intelligence,

IT Help-Desk, etc.

Finance and Accounting

epicor Financials Suite is a proven, award winning and versatile collection of highly adaptable,

totally integrated accounting applications for the mid-market. The main sub-systems of this

module

are general ledger, accounts payable, accounts reversible, cash management, advancedallocation asset management, contract management, etc.

General Ledger is the core application in the financial and accounting module. It is highly

flexible and allows you to build the system to accommodate your specific business

requirements. There are extensive user-definable options and the ability account codes and up

to 365 fiscal periods.

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Accounts Payable gives the power to manage vendor relations, improve efficiency and reduce

costs. Up- to-date vendor records including credit always available, preferred payment methods,

multiple remit to locations and contact information , are always available on-line along with key

summary and a remit-to locations and Contact information, are always It is possible to instantly

drill-down from vendor account, activity data for analysis and reporting . The information you

need to manage your payable is always at your fingertips. A wide range of payment options,including electronic funds transfer (EFT) lets you proactively manage your cash position.

Accounts Receivable offers unparalleled flexibility to manage your customers according to their

individual preferences, maximize collection and increase customer satisfaction. All the

information you need about a customer, from credit availability and ageing limits to contact

names and ship to locations, is stored within the system. On-line inquiry tools give you instant

access to summary, and activity information and let you quickly drill-down through multiple

levels of detail.

Managing cash is a crucial activity for any business and the Cash Management sub-system

offers the advanced functionality that lets you monitor and forecast your cash position at any

time and in With immediate access to all your cash transactions, you can make proactive

Business decisions to manage your cash flow more effectively. Cash Management not only

helps you forecast future cash flow and cash balances, but also lets you plan financing

minimizing unnecessary cash on-hand. Integrating Cash Management with your bank's

electronic statements allows you to reconcile your bank accounts and financial accounts quickly

and easily, even with miscellaneous cash transactions such as bank lees, interest charges and

loan payments. With Cash Management, you will discover less keying error, and more time to

make decision.

The Advanced Allocations is the perfect companion to General Ledger. Advanced Allocations

automates the entire process of journal allocation and accruals, eliminating redundant effort in

spreadsheet and side systems, providing more powerful allocation possibilities, and providing

meaningful information through trial allocations is and accruals without committing to an

accounting Transaction.

Asset Management offers you the flexibility and control to accurately maintain your fixed assets

and to automate time-consuming tasks like complex depreciation calculations. You will have thefreedom to select the most appropriate depreciation strategy for your business to minimize

taxes and adapt to changing business practices, 'ractices, accounting standards s and tax

laws.

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Contract Management automates complex book-keeping and reporting tasks, streamlines billing

and increases contract rate of renewal within Epicor Enterprise.

Payroll and HR

This module helps in managing human resources and payroll strategically and cost-effective

EPICOR delivers UltiPro Workforce Management by Ultimate Software in this module. UltiPro

Workforce Management consists of three componentsHRMS/ Payroll, Web-based manager

and employee self- service and Business Intelligence. This solution offers greater total business

value by allowing a

Company to streamline human resource and payroll processes, easily report on and analyze

key business metricsand provide Web-based self-service to empower everyone in its

organization. Ultipro Workforce Management improves efficiency by allowing the entire

workforce to focus on key company objectives. The business intelligence tools enable strategic

analysis of key business trends for better planning and informed decision-making.

supply Chain Management (SCM) the SCM module is a comprehensive solution that enables

you to manage all aspects of your operationsfrom order fulfillment to warehouse management

to supplier relationship management. Within the SCM module, Epicor provides the following

components.

Sales order managementManages order fulfillment for your organization. Whether you have

hundreds of customer service representatives entering orders in your system, receive all orders

via ED!, or your customers enter orders via your on-line store front, the sales ordermanagement functionality will enable you to keep your customers satisfied. )0

Inventory controlKeeping track of your inventory is essential. With the inventory

management capabilities, you will know where your inventory is located and how much

inventory is needed to meet specific service levels.

Supply chain executionWhether you need to track a few transactions using barcodes or

need to manage a set of warehouses around the globe, the supply chain execution solutions

can help you achieve your goals.

Purchasing managementManages the purchasing and receiving process for your locations.

Proactively manages your purchasing needs, communicates with suppliers via EDI ensures thatyour receipts are within the tolerances you set, and makes sure that the materials you receive

meet your quality standards.

Supplier relationship managementStrategically manages your supplier relationships with

Web-based sourcing and procurement solutions.

AssemblyThe assembly functionality can help you manage your production process.

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Field serviceImprove call management and dispatch, customer support, sales, and parts

tracking with this comprehensive field service management solution.

Providing the right products at the right time can mean the difference between lagging sales and

market leadership. The Epicor SCM module provides immediate access to the inventory pricing

and customer information you need to increase inventory turns, enhance customer service and

improve profitability. This proven, reliable suite of applications also allows you to streamline your

operations, improve your customer service levels, and increase top-line revenues through its

comprehensive capabilities.

Supplier Relationship Management (SRM) From sourcing to procurement, from supplier

enablement to user adoption, everything you need to build your supplier relationship

management (SRM) strategy is available from Epicor. Sourcing is the most important value-

added activity that procurement professionals perform for their company doing it well requires a

wide range of skills and subject matter expertise. Sourcing also requires an inordinate amount

of time gathering and comparing offerings from multiple suppliers. Automating those tasks with

Epicor Sourcing not only allows the purchasing professional

to focus more time and energy on strategic activities, it also provides for on-line collaboration

and fosters competition that enhances the value of their work. Epicor's comprehensive sourcing

solution automates the process of creating, distributing and evaluating bids (REQs, RP's, REPs)

conducting auctions (forward and reverse), and maintaining supplier report cards.

Procurement leverages the success of the purchasing in negotiating contracts and establishing

policies across the enterprise. Cost-effective procurement requires reach, Speed and control.

Employees need easy access from anywhere to catalogs of approved goods and services

required to perform their functions. The approval process must be fast and simple. And the

solution must ensure that the process is controlled, keeping maverick or off-contract spending

in check an staying within budgetary limits. Epicor delivers the most comprehensive

procurement solution in the mid-market. Epicor e-Procurement provides unprecedented

planning, execution and analysis in a closed-loop system.

Customer Relationship Management (CRM)

As business conditions are continually changing, mid-market enterprises are forced to

constantly realign their business strategy to maintain profitability and growth. These changes

have directly impacted the internal and external resources of the mid-sized business but have

also directly impacted its customers. Most organizations are now realizing that maintaining

customer loyalty is the primary source of profitable and sustainable revenue growth. Mid-marketenterprises are now including customer relationship management (CRM) as a major component

of their overall business strategy.

CRM currently means different things to different people. CRIM is a strategy by which

companies optimize profitability through enhanced customer satisfaction. CRM is all about

becoming customer focused, which in turn leads to customer loyalty. CRM entails taking a long-

term view to pay more attention to the lifetime value of a customer than to the value of each

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transaction. The Epicor CRAM module is designed to enable your organization to create and

build a lasting relationship with your internal and external customers by:

Creating and executing the process in which your organization markets and acquires customers

Providing sales force automation (SFA) and customer support tools to manage the entire life

cycle of your customer

> Having the right information for customers at the appropriate point in the sales cyclemid-

market businesses will have the opportunity to dramatically increase revenues while

simultaneously achieving increased customer loyalty and satisfaction

Managing, synchronizing and coordinating customer interactions across all channels-the mid-

market enterprise has the information required delivering world-class service, generating

additional sales and minimizing costs across the value chain

Enterprise Information Portal

Your business is accumulating information at an ever-increasing rate and your data volumes are

growing daily, but do the people who need quick and easy access to that information have it?

Different facets of your business require access to very different sets of information. Customers

need up-to-date order information and support assistance; suppliers need access to purchase

orders production schedules and feedback on their performance; employees need the latest

sales figures and forecasts, a heads-up on production bottlenecks and their recent HR

information. Epicor Enterprise Information Portal is a solution that delivers critical information

tailored and personalized for each user.

With the use of an EIP, you call extend the value of your enterprise information out to the

Internet, giving repeat-time access to remote users and members of your supply chain the up-to-date information they need to make better business decisions. An EIP is designed to give

end-users access to specific information, data that can come from both internal systems or from

other data sources, and is designed to allow customers, suppliers and employees, access to

role-specific records.

epicor EIP provides a compelling gateway for information users who need to carry out their

jobs, more effectively and assist them with decision support. It makes use of a personalization

paradigm to each user's experience to be tailored to their specific role by filtering out information

overload. They look and feel of Epicor EIP can be easily updated to reflect a company's

corporate aim and i identity. Content can be controlled to the field level so users only see

information they are authorized to view

Real-time access to data and an easy to use interface make Epicor's EIP solutions an integral

part of your eBusiness strategy by providing a collaborative environment. Information is

available to all stakeholders, from employees to your customers and suppliers, enabling

smoother transactions, a higher velocity in decisions and faster turnarounds.

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Business Intelligence

Epicor BI module is an important component of the Epicor Enterprise solution, enabling moreeffective decision-making throughout your business. Epicor BI offers a variety of data

warehousing, analysis, budgeting and reporting tools, each fully connected to the data within

Epicor Enterprise, so that you spend your time analyzing the results rather than trying to find the

data. Business Intelligence helps to streamline operations and improve business performance

through automated analysis. The embedded analyses are based on a thorough knowledge of

best practices and are designed for ease of use by a broad range of personnel. SI offers

strategic support for all decision-makers within your enterprise, from top-level executives to line

managers. Epicor Business Intelligence module includes the following:

> Financial and management reporting-Industry-leading solutions for generating actionable

alerts and reports from simple queries to complex financial reports

> Enterprise performance management-Comprehensive solutions for collaborative budgeting,

modeling, and planning

> Data warehousing and ()LAP-Pre-configured data marts and cubes for instant access to

interactive analysis

> Performance dashboards-Pull together your most critical metrics and present them in subject-

specific, single-page digests

IT Service Management

A Well-functioning IT infrastructure is essential for the quality and continuity of business

processes within an organization. This places demands on the IT department to answer

questions quickly, fix Problems immediately and find ways to prevent issues in the future. Using

Epicor IT Service Management (ITSM) you can provide your end-users with accurate, complete

and clear information. You can easily create, trace, summarize and close incidents, problems

and change requests. Epicor ITSM enables you to set and monitor varyin3 service levels based

on specific agreements. Epicor ITSM offers your service desk a powerful structured solution for

IT management module handles incident management, problem management, change

Management, management and service level management.

INDUSTRY SOLUTIONS

Epicor's world-class solutions and product portfolio offer real-time, industry-specific soft

solutions for manufacturing, distribution, financial services, hospitality and entertainment

industrial machinery, light engineering, pharmaceutical, retail, services, etc.

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Manufacturing

Regardless of what you manufacture, Epicor provides a solution that enables the

manufacturing process, from planning and procurement to job costing, scheduling, production,

financials and more Their solution goes beyond traditional ERP, encompassing customer

relationship management. business intelligence and e-commerce. Most important, Epicor

manufacturing solutions seamless (manage complex requirements such as configure-to-order

plus repetitive requirements such as make-to-stock, offering versatility that supports a truly

mixed mode manufacturing environment.

Distribution

Epicor distribution solutions accelerate the order-to-delivery cycle, provide faster access to the

data you need to increase inventory turns, and improve customer service and profitability.

Solution components include comprehensive supply chain management facilities for order entry,

purchasing and inventory plus advanced supply chain execution capabilities such as warehouse

management. The extended value chain is supported by both customer and supplier

relationship management, with robust financials and operational business intelligence providing

additional support.

Financial Services

Epicor for financial services provides you with all the power you need including capabilities

specially suited to this industry to help you optimize management of financial and operational

resources, integrate and streamline operations and improve customer service to help give you a

competitive edge.

Hospitality and Entertainment

Few industries are more competitive than hospitality. Epicor hospitality solutions provide the

tools you require to refine operations manage growth and improve profitability. Components

include comprehensive management, back-office, financials, and business intelligence.

Industrial Machinery

The industrial machinery solution supports companies with a strong customer-centric foals,

especially where there is an element of component-based after-market sales and service

support driven by customer warranty or contracted maintenance. The strength of support within

the IM solution for internal and external service and maintenance activities, coupled with capitaintensive componentized production, requiring component-based asset management to track

exchange items ensure

management of the complete life cycle of Industrial machinery products, including design,

engineering, installation, training and after-sales. The lead-times involved and capital intensive

characteristics may require that all these activities be managed within multi-year projects,

providing 'an integrated view of all activities.

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Light Engineering

The light engineering solution supports companies producing diverse, high volume, engineered

products where optimizing usage of the manufacturing plant is critical. The integrated calendar

functionality ensures that work center capacity, as well as start and due dates, are driven from

the global lead-time model, ensuring that you meet the commitments you make to your

customers when taking orders via the flexible, configurable sales order bill of materials (QOM).

The separate manufacturing BOM supports engineering, costing and production version control,

supporting engineering change order management and engineering change history. A powerful

variance accounting model that supports exception handling accompanies shop floor control,

which can be capacity, or labor and material based.

Pharmaceutical

Based on specifications created by the Scala Pharmaceutical User Group, Epicor has

developed a solution designed to support the complex needs of the pharmaceutical industry

faced by pharmaceutical companies include the need to decrease the cost of manufacturing,

sales and R&D. The main pressure comes from rising R&D costs, which results in mergers and

acquisitions in a constantly changing market. Other important factors are meeting safety and

corporate governance

legislation, time to market demands, new market penetration, new competition, ROI,

globalization and partnerships. Epicor's solution can help pharmaceutical companies in

managing risks, reducing costs and maximizing efficiencies at all stages of the process.

Retail

Driving sales, enhancing customer service and pushing multi-channel enterprises to new levels

of profitability are the keys to running a thriving retail operation. Epicor retail solutions provideretailers the real-time tools they need to achieve success. These tools include point-of-sale

(POS), sales floor and back-office systems, plus connectivity systems that link multiple stores to

corporate applications and one another.

Services

In a fast-paced world dominated by services, opportunities and challenges for the service sector

have never been greater. Whether you are in a financial or professional service, or in a non-

profit organization, Epicor services solutions help you build toward even greater success. From

bid management to project accounting, engagement delivery to resource management, the

solutions streamline all aspects of your service organization.

GLOBAL SERVICES AND SUPPORT Epicor spans the globe, with more than 2,000 dedicated

professionals in offices across the Americas, Europe, Middle East, Africa and Asia Pacific

regions. Working in a unified global services/support

infrastructure operating 24x7, Epicor's people serve more than 20,000 customers itit countries,

In more than 30 languages. Epicor support centers in all of their major operatiag re24m along

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with software development centers in the United States, Mexico and Russia, help ens.1611,

Luc' that customers receive only the highest quality product and service. Drawing from

unsurpassed mid-market expertise, Epicor developed a highly structured implementation

methodology Signature. Proven over thousands of projects involving hundreds of consultants.

Signature allows them to consistently deliver efficient, well-managed implementations for clients

worldwide.

Distribution Channels Epicor's products are sold through a hybrid distribution channel,

specifically designed to meet the unique needs of mid-market businesses, that includes more

than 300 authorized partners worldwide. Epicor's solutions are sold globally through a

combination of direct sales representatives and value-added re-sellers.

Solution Providers Epicor has a global network of more than 60 independent software vendors

that provide complementary products for its solutions. Epicor Solution Providers offer a wide-

range of seamlessly integrated applications and applications extensions to provide Epicor

customers with a comprehensive and proven solution.

Source: Epicor Web site (http://www.epicore.com)

Profile

Incorporated in 1961, SKF Group is a leading

organisation and meets the demands of industry forquality products and service. In the following years, the

company diversified, adding linear motion products,

high precision bearings, spindles and spindle services

for the machine tool industry, electrical actuators,actuation systems. SKF also specialised in the

manufacturing of Rolling Bearing Steel.

Carrying an extensive range of products like rolling

bearings, actuators, sealing, lubrication, sensors and

electronic competencies, SKF is proud to be best in theindustry. Our Mechatronic solution is also an advance

area that solves old manufacturing problems by

combining mechanics and electronics into new

environment friendly solutions. Also, the advancements

in technology has helped in developing uniqueapplications knowledge in both hardware and software.

SKF provides its customers best quality and high

performance Mechatronics products that require low

maintenance and can be easily operated. We alsoprovide our customers with customization facilities as

per their requirements. Our team plays an important role

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in providing high quality products to our clients. It has

expertise in the domain of design, manufacture and

supply of specialist bearings and other products. The

products we manufacture are tested at each step by usinglatest techniques and advance machines before

transferring them to clients. Aiming at the survival andfurther development of our company, we promise todeliver effective quality guarantee systems.

Bearings and UnitsWe are best in Bearings and offer unique solutions todeliver superior performance. Advantages include:

Innovative designs, materials and coatings

Customized designs for special applications

Sensor-equipped, sealed-for-life units that require nomaintenance

Increased ergonomics and operator comfort

Our Explorer class bearings that have set new standardsin operational performance

Lubrication SystemsSKF posseses the richest experience in designing and

developing lubrication systems for tough operatingcondition in a variety of applications. Advantagesinclude:

Reduces downtime

Cuts maintenance and repair costsReduces environmental impact

Increases availability

SealsWe are instrumental in offering Sealing solutions that

deliver reliability. Advantages include:Innovative designs and materials for extended service

life and reduced maintenance

Innovative engine sealing solutions for a Tier 4

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emission environment and beyond

Robust seal designs for the exclusion of contaminants

MechatronicsSKF's deliver unique and effective mechatronics

solutions offering new possibilities and freedom in

design of flexible, innovative, intelligent and user

friendly products and systems.

Motion ControlWe have extensive knowledge and experience with

integrated Mechatronic solutions. Complex functionsare realized with electro-mechanical actuators that are

controlled by dedicated electronic units.

Linear ControlAs a High Technology Solutions Provider, SKF offers

different kinds of linear motion products. We provide

complete solutions for positioning..

Actuation ControlOur technological advancement, extensive experienceand immense knowledge about actuation systems allow

us to meet the most demanding requirements using

Linear Actuators, telescopic pillars, rotary actuators and

control units.

ServicesSKF aims to provide excellent services to the clients

across the globe. We provide excellent services and

solutions beyond bearings. Our exclusive array oservices includes:

Alignment and foundation

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Asset management services

Bearing and spindle revision

Condition monitoring services

Engineering and consultancy servicesMounting and dismounting services

Training

rainingTraining is vital in ensuring products performance, it

provides knowledge to work safely and efficiently. SKFstrives to ensure you with the kind of appropriate

training programmes and qualifications, based on up-to-date standards, that are transferable across differentindustries.

We maintain comprehensive training courses designedto help plants eliminate machinery problems and

achieve maximum reliability and productivity by

utilizing the very latest in precision maintenance

techniques.

Every course is structured as per the specific machine

installations or maintenance problem. Some coursesinvolve the use of highly sophisticated diagnostic

equipment, while others are more fundamental and

cover such topics as bearing fundamentals and proper

lubrication. Our programme covers every aspect omachine reliability and addresses the technical and

managerial needs of everyone in an industrial company.

SKF is one of the foremost authorities on rotating

machine maintenance and offers a wealth of product

knowledge and application experience.

SKF is always ready to serve with best in terms o

machines or training both. We can help you maintain

and manage your assets more productively.

Industries We ServeSKF focus on technical, economic, environmental and human considerations in the product

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development process. We help them who required maximum output at minimum cost; combining

our knowledge and experience with the latest technology we develop solutions for customers.

With a global presence and immense knowledge, SKFproves to be a rich resource for designengineers working in virtually every industry, from automotive to wind power.

As we offer a wide assortment of high precision bearings, linear motion products, spindles andspindle services, we cater to numerous industries. We have our clients in both domestic and

international markets both. The industries that have benefited from our products and services are:

AerospaceAgriculture

Cars

Construction

Food & BeverageHealthcare

HPI, Oil and Gas

Medical and HealthcareMining & Mineral process

Plastic & Rubber

Printing Machines

Pulp & PaperRacing

Skates

Traditional Electric Power GenerationTrucks, trailers & buses

Wind Energy

Two Wheeler

Industrial TransmissionMarine

Household Application