eq in action workshop ppt (1)
TRANSCRIPT
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Daniel J Pesut PhD RN PMHCNS- BC FAAN
Faculty Fellow
Professor of Nursing
Cheryl Alfred
Director of Programming | Office of Academic Affairs
IUPUI
IUPUI Office of Academic Affairs
EQEmotional Intelligence Quotient In Action
mailto:[email protected]://www.exchange.iu.edu/owa/redir.aspx?C=c5d613f1866645859f335636016f853e&URL=mailto:[email protected]://www.exchange.iu.edu/owa/redir.aspx?C=c5d613f1866645859f335636016f853e&URL=mailto:[email protected]:[email protected] -
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Knowledge Work Questions
What concepts, tools, techniques,or resources are most useful?
How can the information be used?
Why is the information important?
Why care about the information?
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The Stake Prime
Permalink: http://theprimes.com/stake
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A Definition of Emotional
Intelligence
Emotional Intelligence refers to thecapacity for recognizing our own feelings
and those of others, for motivatingourselves, and for managing emotions wellin ourselves and our relationships.
- Daniel Goleman
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The Path Between Feeling and Reason
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Emotional Intelligence
The ability to sense,
understand and effectively
apply the power and
acumen of emotions as a
source of human energy,information, connection and
influence
Cooper, Robert & Sawaf, Ayman. (1997). Executive EQ:
Emotional intelligence in leadership & organizations: Grosset/Putnam: New York.
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Cornerstones
Literacy
Honesty, energy, feedback, practical
intuition Fitness
Authentic presence, trust, constructive
discontent, resilience and renewal
Cooper, Robert & Sawaf, Ayman. (1997). Executive EQ:
Emotional intelligence in leadership & organizations: Grosset/Putnam: New York.
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Cornerstones Depth
Unique potential and purpose,
commitment, accountability and
conscience, applied integrity, influence
without authority Alchemy
Intuitive flow, reflective time shifting,
opportunity sensing, creating the future
Cooper, Robert & Sawaf, Ayman. (1997). Executive EQ:
Emotional intelligence in leadership & organizations: Grosset/Putnam: New York.
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People with High EQ Know:
Who they are What they need to do to take care of themselves
Who others are within their own context
How they need to manage their impact on others.
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EQ is not
Letting your feelings run rampant Being nice regardless of what happens to you
Specific to gender or genetically fixed
IQ, knowledge or education based
About anger management
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EQ in Action
What positive and/or negative examples do you see of emotional intelligence?http://www.youtube.com/watch?v=rNseShYxCVc
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Theres No Crying in Baseball
How do you think the coach would score onhis EQ Assessment?
http://www.youtube.com/watch?v=gKCHvOvlHL0
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EQ Application to Leadership
Managing Yourself
Empathy
Self Control
Self Confidence
Managing Your Team
Developing Others
Holding People Accountable
Team Leadership
Managing the Work
Results Orientation
Initiative Problem Solving
Managing Collaboratively
Influencing Others
Fostering Teamwork
Manager Model
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Self
thers
e
n
o
Self-Awareness
SocialAwareness
Self-Management
RelationshipManagement
EQ Clusters
developed by Daniel Goleman
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The Impact of Self-Awareness
Research supports that
Self-Awareness
is a
necessary underpinning
of both
Self-Management and
Social Awareness
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Self Awareness Self Management
With Self-Awareness, a person has 50/50 chance of demonstrating Self-Management
49%
4%
51%
96%
Yes No
Yes
No
N = 427, p < .001 (Burckle and Boyatzis, 1999)
Self-Management
Self-Awareness
Without Self-Awareness, a person hasvirtually no chance of demonstrating Self-Management.
49%
96%
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83%
38%
Self Awareness Social Awareness
With Self-Awareness, a person has a 38% chance of having Social Awareness
83%
38%
17%
62%
Yes No
Yes
No
Social Awareness
Self-Awareness
N = 427, p < .001 (Burckle and Boyatzis, 1999)
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Emot ions Thoughts Behavior Performance
Developing EQ Involves Revising responses to feelings
Changing thinking patterns
Altering behavior and trying new things
Coaching can be instrumental in the process
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Self-
Awareness
Social
Awareness
Self-Management
RelationshipManagement
EmotionalSelf-Awareness
AccurateSelf-Assessment
Self-Confidence
Empathy Organizational
Awareness Service Orientation
Emotional Self-Control Transparency
Optimism Adaptability Achievement
Orientation Initiative
Developing Others Inspirational
Leadership Influence Change Catalyst Conflict Management Teamwork &
Collaboration
The
Twenty EQ
Competencies
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Appreciative InterviewsSuccess and Challenges
Spend 7-8 Minutes reviewing the EQ
Competencies. Then find a partner andtake turns spending 12 minutes each
sharing which of the 20 EQ competencies
come easy to you and which are still achallenge.
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Self-
Awareness
Social
Awareness
Self-Management
RelationshipManagement
EmotionalSelf-Awareness
AccurateSelf-Assessment
Self-Confidence
Empathy Organizational
Awareness Service Orientation
Emotional Self-Control Transparency
Optimism Adaptability Achievement
Orientation Initiative
Developing Others Inspirational
Leadership Influence Change Catalyst Conflict Management Teamwork &
Collaboration
The
Twenty EQ
Competencies
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The Path Between Feeling and Reason
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David Rock :
The SCARF Model
http://www.youtube.com/watch?v=isiSOeMVJQk
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Train Your Brain
The Final Game
Which EQ Skill(s) has the Coach Improved?
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Knowledge Work Questions
What concepts, tools,techniques, or resources aremost useful?
How can the information beused?
Why is the informationimportant?
Why care about the information?